Практика Shadowing: Fifa ordered to explain World Cup ticket pricing | BBC News - Изучайте разговорный английский с YouTube

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FIFA is facing calls to answer questions now after allegations of artificially inflating prices
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FIFA is facing calls to answer questions now after allegations of artificially inflating prices
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and misleading fans over the sale of tickets for the upcoming World Cup.
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The attorneys general of New York and New Jersey have officially launched an investigation into FIFA's practices.
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This is all coming a little over two weeks before the tournament kicks off.
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New Jersey's top prosecutor called FIFA's ticketing a gauntlet of confusion,
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fake scarcity and impossibly high prices.
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FIFA has declined to answer our request for comment.
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Our North American correspondent, Nena Taufik,
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has more from New York.
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For a while now, fans have been complaining about the sky-high ticket prices and alleging that they've been scammed.
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And so this is at its heart really a consumer protection case.
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It caught the attention of officials in New York and New Jersey who decided to probe those reports.
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They have subpoenaed FIFA,
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And they are going to be specifically asking for internal documents
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and communications in relation to ticketing practices at MetLife Stadium in New Jersey.
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That's where eight World Cup matches are going to be held,
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including England's last match of the stage group of the group stage,
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as well as the final on July 19th.
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And there are a few things.
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First, that ticketing process that FIFA used,
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the lottery, the stages that many described as contenders.
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CONFUSING.
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WELL, OFFICIALS WANT TO SEE IF THAT ALLOWED FIFA TO ESSENTIALLY RAISE PRICES BY AN AVERAGE OF 34%.
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THEY ALSO SAY THAT FANS HAVE REPORTED GETTING TICKETS
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THAT WEREN'T IN THE CATEGORIES THAT THEY ORIGINALLY PURCHASED
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AND INSTEAD GETTING TICKETS THAT They also say
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that fans have reported getting tickets that weren't in the categories
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that they originally purchased and instead getting tickets far further from the field or even behind the goals.
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And in some cases, they say that FIFA actually altered the seating maps in the stadiums, those categories.
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So all of that is going to be looked into to see if consumers were exploited and manipulated.
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well let's talk to a fan Chris Donahue is here he
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is with the American Outlaws that's a fan group for U.S
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soccer teams it's great to have you on I understand you
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have been able to get some tickets to some matches what was
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that experience like for you
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and then how much did you actually end up having to
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pay yeah I'm actually going on two different trips one to Los Angeles and one to Seattle for the first two U.S games.
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And yeah, I think a lot of people within the American Outlaws knew that these prices would be extreme,
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but I don't think anyone really understood what it would cost
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to take a 40-hour trip to go see your national team play.
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You know, Category 2, 3 tickets are upwards of $2,000,
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and that's without flight, hotel.
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So yeah, it's going to be an expensive couple days to go see your national team football.
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Do you think that FIFA is misleading fans,
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as these attorneys general say,
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when it comes to tickets and seating for the World Cup?
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100%.
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I think that the message has been this is going to be an inclusive event.
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This is going to be the kind of thing where you can bring your family
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and bring everyone you know to see the world's biggest game.
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And yeah, now it's just unaffordable for a lot of people.
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I think the message has pretty much been pretty unanimous amongst the supporters that the rug has been pulled a little bit.
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And it's just not cost prohibitive to try to take a trip and see the World Cup for a lot of folks.
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And for FIFA to kind of give us the message that this was the event,
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you know, this is the world's game,
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it's the peace game, I think that the message is lost.
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When you're out there and you're buying tickets for the World Cup,
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people are reporting drastically different prices depending on the game,
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depending on the day, depending on even the time that you may be looking to buy tickets.
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What do you think of the way that FIFA has been using what they call dynamic pricing,
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where the price can change versus maybe previous cups?
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This is the first time they're doing this system where there's
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a certain price for a certain section for a certain game and it doesn't change.
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Yeah, you know, I don't see how I don't see the leality part of it,
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but I also just don't see the moral part of it.
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I don't know why the goal of FIFA seems to be making money versus getting butts in seats.
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I think that American fans,
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this is as good as it gets for seeing your national team play in a World Cup at home.
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I think this is what fans have dreamt of their whole lives.
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And now that it's here,
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it just feels a little bit like it's an elitist type event.
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And, you know, say what you want about the process.
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I understand that you have to weed people out
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and not everyone's going to get to go to every game that they want to go to.
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But it seems to me like the average person
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that is a hardworking American just can't afford to attend games in their hometowns.
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And I just don't see why this was the goal,
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and it wasn't communicated from the beginning.
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What do you make of the argument that we have been hearing from FIFA and its president,
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Gianni Infantino, that essentially what FIFA is doing here is charging what fans,
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particularly in the United States, are willing to pay?
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I think it's a cash grab.
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I think if you look at there's still a lot of tickets available on the secondary market,
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because I think a lot of people got into the lottery,
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got tickets, didn't realize that they would be getting charged $2,000 per ticket,
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realized that they can't afford to make a trip out to L.A to watch the opener.
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and now they're trying to sell their tickets and just get their money back.
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So I think that, yes,
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there are people that are willing to pay exorbitant prices for these tickets,
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but we also need to look at the bigger picture,
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and that is we need to get young people into these games.
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Young supporters, young American outlaws need to be in these games because there's just not another opportunity like this in our lifetime.
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Chris Donahue, an American football fan with the American Outlaws,
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a group dedicated to U.S soccer.
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Thanks for being on and thanks for sharing your experience with us.
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Thank you very much.

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Контекст и предыстория

В видео обсуждаются текущие проблемы, с которыми сталкиваются фанаты футбольного мира в связи с завышением цен на билеты на чемпионат мира от FIFA. По сообщениям, юристы общего назначения штатам Нью-Йорк и Нью-Джерси начали официальное расследование в отношении практик FIFA, что свидетельствует о растущем недовольстве среди болельщиков.

Среди проблем выделяются запутанный процесс покупки билетов и сообщения о том, что болельщики получали билеты совсем не того класса, который они покупали. Это поднимает важные вопросы о защите потребителей и о том, как крупные организации могут манипулировать ценами на свои услуги.

Топ-5 фраз для повседневного общения

  • "Это будет дорогое путешествие." - Используется для описания предстоящих затрат.
  • "Процесс билетов был запутанным." - Подходит для обсуждения сложностей в любом контексте.
  • "К сожалению, нам не ответили." - Универсальная фраза, которую можно использовать в различных ситуациях.
  • "Фанаты жалуются на высокие цены." - Выражение недовольства по поводу стоимости.
  • "Это оказалось неожиданностью." - Используется для обозначения неожиданной ситуации или новости.

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