Pratique du Shadowing: How to Give a Clear Work Update in English | Business English Speaking Practice - Apprendre l'anglais à l'oral avec la vidéo
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English for Work, Speak with Confidence.
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Hello, everyone, and welcome back to Business English for Success.
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I'm Elena.
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Today, we're going to work on something that comes up constantly in professional life, giving a clear work update in English.
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And I'm Mark.
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This is one of those skills that can look very simple until someone actually asks you for an update.
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Your manager says, where are we with this?
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Or in a team meeting, someone says, can you give us a quick update?
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And suddenly, you have to decide what to say.
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You may need one in a weekly meeting, a manager check -in, when another department is waiting for your work, or when a deadline is getting close.
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And one very common answer is, I'm working on it.
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Which is not wrong.
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No, but it doesn't tell me very much.
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If I'm your manager and you say, I'm working on it, I may still be wondering what has actually been completed.
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What is still happening?
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Are we still on schedule?
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Is anything holding the work up?
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So the problem is not that the sentence is bad English.
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The problem is that the update may not give the listener enough useful information.
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But people can also go too far in the other direction.
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Imagine I ask, Mark, where are we with the client report?
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And you say, well, on Monday, I reviewed two versions of the document, checked the comments, followed up with the team, and updated my notes.
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And I'm still waiting to hear where the report actually stands.
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All of those activities may be real, but a work update is not a diary of everything you did.
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That's one of the most important ideas in this lesson.
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A useful update is not everything you know about the work.
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It is the information the other person needs to understand the situation now.
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That matters because other people may be planning their own work or making decisions based on your update.
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So today, we'll build a clear work update step -by -step.
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We'll cover status, real progress, unfinished work, timing, delays and dependencies, and what happens next.
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And later, we'll put everything together in complete work updates and realistic workplace conversations.
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The goal is not to give you one long script to memorize.
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It's to help you choose the information and English that fit the situation.
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So let's say someone asks you for an update right now.
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Where should you begin?
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Start with the clearest thing they need to know.
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Where does the work stand?
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Okay, so my manager asks, where are we with the report?
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What should I say first?
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Usually start with the current picture.
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Don't make the listener wait through a long history before they understand the status.
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For example, if everything is moving normally, you might say, we're on track, or things are moving as planned, or we're making good progress.
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Those all sound positive, but do they mean exactly the same thing?
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Not exactly.
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If I say we're on track, I'm usually saying that the work is progressing as expected and the plan still looks realistic.
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So I might say we're on track for Friday.
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Ah, okay.
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So if Friday is our deadline, I'm telling you that Friday still looks realistic.
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But if I say we're making good progress, I'm telling you that the work is moving forward well.
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That sentence by itself does not necessarily tell you whether a particular deadline is confirmed.
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So if someone asks, how's the new website going?
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I could say, we're making good progress.
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The main pages are finished, and the team is polishing the remaining details.
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That sounds natural.
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Now, maybe the work is almost finished.
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Then you might say, we're almost done.
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Or, we're in the final stage now.
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Or, we're just finishing the last few items.
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I like we're almost done, because it's very easy.
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And very natural.
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You don't always need business vocabulary to sound professional.
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Sometimes, simple English is exactly what people use at work.
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Would we're in the final stage now sound a little more neutral?
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Yes.
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For example, we're in the final stage now, the content is finished, and we're doing the final review.
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That works well when you want to give a slightly more structured update.
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And if the work is completely finished?
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Then say that clearly.
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For example, the report is finished, or we've completed the testing.
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But sometimes you can give the listener more useful information by telling them what the finished work is ready for.
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For example, the report is ready for review.
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That is more useful than simply saying, the report is finished, because now I know what can happen next.
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Compare these two.
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The presentation is finished, and the presentation is ready to send to the client.
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Both are clear, but the second one gives me a more useful picture of the current stage.
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What if the work is not finished and it's still happening normally?
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Then you can say, it's still in progress, or we're still working through the final changes, or the team is reviewing the last few items now.
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So, if someone asks me, is the analysis finished?
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I could say, not yet, it's still in progress, we're checking the final numbers now.
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And now we know two things, it isn't finished yet, but we also know what is happening.
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What if nothing is happening because we're waiting for another person?
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Then the current status may simply be, we're waiting for final approval, or it's currently with legal for review.
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And waiting does not automatically mean there is a problem.
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Sometimes waiting is simply the normal stage of the process.
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It's currently with legal for review can just tell people where the work is.
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So, maybe we can think of this first part of an update as the headline.
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That's a good way to think about it.
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Before you add the details, give people a clear picture of where the work stands.
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Let's try a few quick examples.
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All right, here's the first one.
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You have finished the first draft of a report, but your manager has not reviewed it yet.
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What could you say?
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You could say, the first draft is finished and ready for review.
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Simple and clear next one your team is testing a new system everything is going normally
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and Friday is still a realistic completion date you could say we're on track for Friday and
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if you want to add a little more we're on track
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for Friday the team is testing the final version now
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so already instead of starting every update with I'm working on
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it we have several ways to show the real situation but
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if I tell you we're on track you may still have another question i probably do
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so what has actually happened and
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that is the next part of a useful update showing real
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progress this is where i think a lot of people get stuck they know they've been working hard
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but they're not sure how to turn that into a useful update
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and a useful question to ask yourself is what is different now compared with the last update
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because being busy
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and making visible progress are not always the same thing let
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me give you an example imagine someone asks how's the budget review going
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and i say i reviewed two versions of the document checked the comments
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and followed up with the team all of that may be true
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but i still don't know what changed
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so maybe the stronger update is we've agreed the final wording and sent the document for approval.
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Now I can see the result of the work.
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You don't have to report every activity that led to that result.
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So when I prepare an update, instead of asking, what did I do, I can ask, what progress can I point to?
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And that progress can look different depending on the work.
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Sometimes you have completed one clear piece.
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You might say, we've completed the supplier comparison i've finished the first draft
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or we've sent the revised proposal to the client those are easy
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because there is a clear completed action sometimes the progress is
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a milestone for example the first phase is complete the new system is now live
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or we've now interviewed all six candidates
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and sometimes only part of the work is finished then you can be more specific For example, we've completed four of the six storage areas.
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We're about halfway through the review, or most of the content is now finished.
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Those are useful because they show how far the work has progressed without pretending it is complete.
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And not every job gives you a perfect number or percentage.
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You may not always be able to say, we're 70 % finished.
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Especially because in many jobs, nobody actually knows whether something is exactly 70 % finished.
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So you can also say, we've made good progress on the redesign, we've resolved the main technical issue, or we've made progress but there's still more to do.
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The same idea works across different jobs.
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In sales, we've sent the revised proposals to all three clients.
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In operations, we've cleared most of yesterday's backlog.
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The job changes, but the principle is the same.
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Show the listener what progress has actually happened.
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And usually, one or two useful pieces of progress are enough.
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You don't need to prove how busy you were by listing everything.
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Let's practice that.
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Imagine you are helping with an inventory count.
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There are six storage areas to check.
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Four areas are finished.
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How could you report the progress?
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A simple answer is, we've completed four of the six storage areas.
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Now, we know what has moved, but as the listener, I immediately wonder, what about the other two areas?
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So we can add one more useful detail.
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We've completed four of the six storage areas, and the remaining two are scheduled for Toirot.
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Yeah, that already sounds like a real update.
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It does.
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And notice that we did not make the English complicated.
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We simply selected information that helps the listener understand the situation.
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Now let's connect this back to the first part of the lesson.
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Suppose someone asks, where are we with the inventory count?
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You might begin with the headline, where on track?
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Then add the progress, we've completed four of the six storage areas, and then add the next useful detail.
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The remaining two areas are scheduled for tomorrow.
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So your update becomes, we're on track, we've completed four of the six storage areas, and the remaining two are scheduled for tomorrow.
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That is already much more useful than we're working on it.
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And the important thing is that we built it step by step.
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First, where does the work stand?
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Then, what progress has actually happened?
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But most work updates are not about something that is completely finished.
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There is usually still something happening, something to review, something to confirm, something we are waiting for.
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So in the next part, we'll look at how to talk clearly about the work that is not finished yet without sounding vague, negative, or uncertain when you don't need to.
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But in real life, a lot of the time, the work is somewhere in the middle.
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Some things are finished, some things are still happening, And sometimes you're waiting for something before you can move forward.
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Unfinished work does not automatically mean there is a problem.
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Sometimes the work simply isn't finished yet.
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So the next useful question is, what is still happening?
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Let's say most of my report is finished, but there is one final review before I can send it.
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How could I say that?
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You could say, the only thing left is the final review.
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Or, we just need to complete the final review.
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Both make it very clear that most of the work is already done.
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I like the only thing left is the final review, because it immediately tells me that we're very close.
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And if there are several small things to do, you might say, we still have a few changes to make,
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or there are two items still outstanding.
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Outstanding can be confusing, because people sometimes know that word as meaning excellent.
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That's true.
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But in this context, an outstanding item is simply something that has not been completed or resolved yet.
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So, there are two items still outstanding means there are two things we still need to finish.
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And that is probably enough explanation.
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The important thing is knowing what the sentence lets you communicate at work.
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Now, sometimes the unfinished work is actively happening.
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For example, we're working through the final comments now.
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The team is testing the new version.
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Or, I'm making the final changes this morning.
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So, instead of just saying, it's not finished, I can show what is happening now.
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Compare, the report isn't finished yet, with, the report isn't finished yet, we're working through the final comments now.
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The second answer gives the listener a much clearer picture.
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What if the next step is not really in my hands?
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For example, I've completed my part
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but the client still needs to confirm the final wording then you can say
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that directly we're waiting for the client to confirm the final wording
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or procurement is confirming the revised unit price and
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if there really is a problem I shouldn't make it sound completely normal just
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because I want the update to sound positive right a professional
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update should reflect the real situation we'll deal with actual risks
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and delays in a moment what about explaining why something is unfinished, do I always need to give the reason?
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No, only if the reason matters to the listener.
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Imagine I ask, where are we with the presentation?
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And you say, the main content is finished.
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Design is polishing the final layout now.
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That may be everything I need to know.
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You don't need the whole history unless it changes the current situation.
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So the question is still, what does the listener actually need? don't add detail just
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because you learned another phrase use the language the situation actually
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needs let's look at another example the report itself is finished
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but it still needs final approval I could say the report is finished the only thing left is final approval
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or if the normal process is that the director reviews it the report is finished
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and is now with the director for final approval.
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That sounds like a normal process.
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Now compare that with we're still waiting for approval and it's starting to affect the schedule.
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That is a different situation.
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The first one simply describes where the work is.
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The second one tells me the waiting is beginning to have a consequence.
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Which we'll deal with later when we talk about risk and delay.
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For now, there's one more question that often comes immediately after you explain what is unfinished.
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I know the question.
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When will it be ready?
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And that is where a good work update requires more than just useful vocabulary.
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You also need to be honest about how certain the timing really is.
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I think this is one of the hardest parts of giving updates.
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Sometimes people want a date even when you don't really have one yet.
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And this is where your English needs to match the reality.
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If the date is confirmed, you can sound definite.
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If it is only your best estimate, your language should show that.
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And if you genuinely cannot confirm the timing yet, you need a clear way to say that, too.
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So let's start with the easy situation.
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The date is confirmed.
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If you know the work will be ready by Thursday, you can simply say, It'll be ready by Thursday.
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Or, we'll send the final version on Thursday.
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If the commitment is clear, your language can be clear, too.
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What if Thursday looks very realistic, but there is still a little uncertainty?
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Then you may hear, it should be ready by Thursday, or we expect to finish tomorrow.
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You could also say, we're still on track to finish this week.
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So those sound positive, but they don't sound exactly like a guarantee.
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And that distinction matters.
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For example, imagine the main work is finished, but one final review still has to happen.
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You may genuinely expect Thursday, so it should be ready by Thursday may be more accurate than making an absolute commitment.
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Then there's another situation.
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Friday is our target, but we're not ready to say it is definitely going to happen.
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Then you can say, we're aiming to finish by Friday, or we're targeting Friday afternoon.
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That communicates the goal without presenting the goal as a confirmed result.
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I think this is where people sometimes believe that sounding professional means sounding very certain.
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And sometimes the professional thing is actually to be clear about uncertainty.
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If you cannot confirm the date yet, you can say, I can't confirm the final date yet.
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But it is often useful to add something more.
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For example, I should have a clearer timeline tomorrow.
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Or I can confirm the timing once we hear back from the supplier.
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That second part is important, because if I only say, I don't know, the listener is left with nothing.
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You may not have the final answer yet, but you can often tell them when you expect to know more.
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For example, I can't give you a firm date yet.
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I expect to know more tomorrow afternoon.
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That is much more useful.
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Let's take one question and see how the answer changes depending on the real situation.
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Yeah, good idea.
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The manager asks, will it be ready by Friday?
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First situation, Friday is confirmed.
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You could say, yes, we're on track to finish by Friday.
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Second situation.
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Friday is very likely, but there is still a final review.
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Then, it should be ready by Friday.
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Or, with a little context, it should be ready by Friday.
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We just have the final review left.
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Third situation.
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You cannot confirm Friday because you're waiting for a supplier.
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Then, don't pretend Friday is confirmed.
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You might say, I can't confirm Friday yet.
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I should know once the supplier responds this afternoon.
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Same question.
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Three different realities, three different answers.
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And that is more important than trying to find one perfect sentence for, will it be ready by Friday?
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What if the person asking really wants a yes or no?
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You should still answer as clearly as the situation allows.
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If it is yes, yes, we're on track for Friday.
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If it is no, no, we won't be able to finish by Friday.
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And if the reality genuinely is uncertain, Friday is still possible, but I can't confirm it yet.
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That last one feels particularly useful.
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It doesn't avoid the question.
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You're answering the question and showing the real level of certainty.
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Can we put this together with the language from the first part of the lesson?
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Let's use a client presentation.
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The main content is finished.
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Design is polishing the final layout you expect the full presentation to be ready on Thursday, but you are not treating Thursday as an absolute guarantee yet.
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You could say, the main content is finished, and design is working on the final slides now.
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We expect to have the full presentation ready by Thursday.
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That already gives me what is finished, what is happening now, and the expected timing.
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And there is one principle I would remember from this section.
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Don't make your English sound more certain than the situation really is.
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If the date is confirmed, say it clearly.
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If it is an expectation, say that.
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If it is only a target, make that clear.
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And if you genuinely cannot confirm the timing yet, tell people when you expect to know more.
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Because a good update is not about sounding confident at any cost.
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It's about giving people information they can actually rely on.
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Now, sometimes timing is uncertain simply because the work is still in progress.
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But sometimes there is a specific reason the plan may change.
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Maybe you're waiting for approval.
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Maybe another team is late.
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Maybe a supplier hasn't delivered something.
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Or maybe the deadline itself is now at risk.
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And that is a different kind of update.
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It is.
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So next, we'll look at how to talk about a dependency, a risk, or a real delay clearly,
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professionally, and without making the situation sound better or worse than it actually is.
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Not every complication means the same thing.
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Sometimes you have a dependency, sometimes there is a risk, and sometimes the delay has already happened.
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Those are different situations, so your update should sound different too.
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Let's start with a dependency.
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What do we mean by that in a normal work situation?
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A dependency simply means that one One part of the work cannot move forward until something else happens.
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For example, we're waiting for legal to approve the final wording, or the next step depends on the test results,
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or we're waiting on the supplier before we can confirm the delivery date.
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Could I also say we're waiting on final approval?
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That is common in workplace English.
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For example, we finished our part, we're just waiting on final approval now.
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That sounds natural in many professional conversations.
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And if I want to make the connection even clearer?
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You can show what happens after the dependency is resolved.
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For example, we're waiting for legal to approve the final wording.
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Once we have that, we can send the contract.
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That already feels more useful, because now I know not only what we're waiting for, but also what it is holding up.
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Now let's change the situation.
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Suppose we're still waiting for the same approval, but the deadline is getting close.
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That may no longer be just a normal dependency.
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It may now create a risk.
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So this is where I might say, there's a risk that we'll miss the deadline.
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Or you could say, Friday may be difficult if we don't receive approval today.
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Or the timeline is getting tight.
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Or the final review may take longer than expected.
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I think this distinction is important.
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A risk is not the same as a confirmed delay.
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If you say, there's a risk we'll finish late, you are saying the problem is possible.
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You are not saying the deadline has already been missed.
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So I shouldn't report a possible delay as if it has already happened.
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But you also shouldn't hide the risk just because you hope it will disappear.
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If the risk matters to the other person, they need to know about it.
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Let's take a simple example.
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The training pack is due Friday.
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Most of the work is finished.
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You're waiting for compliance to approve the final wording.
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If compliance approves it today, Friday is still realistic.
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How could I update my manager?
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You could say, most of the training pack is finished.
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We're waiting for compliance to approve the final wording.
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If we get approval today, we should still be on track for Friday.
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That sounds balanced.
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I'm not saying everything is fine, but I'm also not saying we're definitely late.
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Now, let's move to the third situation.
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The delay is no longer a possibility.
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It has actually happened.
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Okay, so now I need to be more direct.
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You might say, we're running two days behind, or the delivery has been delayed until Monday, or we won't be able to finish by Friday.
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I think learners sometimes try to soften bad news so much that the real message disappears.
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That can happen.
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For example, if Friday is definitely no longer possible, saying, Friday might be a little difficult is too vague.
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If the delay is confirmed, say it clearly, we won't be able to finish by Friday.
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Then give the useful context.
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So not just we're delayed.
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For example, we're running two days behind because the final data arrived later than expected.
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The analysis is continuing, and we now expect to finish on Monday.
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That gives me the delay, the reason, the work that is still continuing, and the new expected date.
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What if some of the work can continue, even though one part is blocked?
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That is very common, and it is useful to say so.
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For example, we're still waiting for approval, but we're continuing with the parts that don't depend on it.
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Or, the final figures aren't confirmed yet, but we can continue preparing the rest of the report.
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That sounds much more useful than simply, we're blocked.
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Because we're blocked can make it sound like nothing is moving.
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But sometimes one part is blocked and the rest of the work can continue.
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Let's use a marketing example.
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The design files are arriving one day later than expected, but the copy is already finished, and the team can continue building the other pages.
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How would you update that?
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You could say, the design files are arriving a day later than expected, but the copy is finished, and we're continuing with the other pages.
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And if Friday is still possible, but it's getting tight.
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Then you could add, Friday is still possible but the timeline is tight
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so the full update might be the design files are arriving a day later than expected
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but the copy is finished and we're continuing with the other pages Friday is still possible
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but the timeline is tight
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that is a realistic update it tells people what changed what is still moving
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and what the current risk is what if we already know Friday is impossible.
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Then change the language.
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For example, the design files are arriving a day later than expected.
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We're continuing with the other pages, but we won't be able to finish by Friday.
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We're now aiming for Monday morning.
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And that difference matters because people may need to respond differently.
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A normal dependency may need no action.
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A real risk may require people to prepare for a change.
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A confirmed delay may force them to change a plan, move a meeting, or inform a client.
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And that brings us to the next part.
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A work update should not leave people thinking, okay, so what happens now?
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I think this is where some updates just stop.
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Someone says, we're waiting for approval.
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And then, silence.
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Sometimes that is enough.
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But often, the listener also needs to know what happens next.
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And there are a few common ways to make that clear.
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Let's start with the easiest one.
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I know what I'm going to do next.
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Then say it.
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For example, next I'll update the final figures, or I'll send the revised version this afternoon, or we'll start the final review tomorrow.
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Very simple.
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It should be.
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The point isn't to make the ending sound impressive.
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It's to remove uncertainty.
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What if I can't do the next step until something else happens?
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Then show that connection.
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For example, once we have approval, we'll send it to the client.
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Or, as soon as testing is complete, we'll move to the next phase.
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Or, once finance confirms the figures, I'll update the report and send the final version.
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That is useful because now I can see the sequence.
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Sometimes the next useful thing is not another action.
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It is another update.
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For example, when I still don't know the final date.
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Then you could say, I'll give you another update tomorrow morning.
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Or, I should have a confirmed date this afternoon
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or I'll let you know as soon as I hear back from the supplier
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that last one is very common
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and it gives the listener a clear expectation they know
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when to expect more information what
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if I actually need something from the person I'm updating then you can make
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that clear too for example the only thing we need now is final approval
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or I just need confirmation on the budget before we move forward
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or if you can approve the revised version today we can send it to a client tomorrow.
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But we don't want to turn this into a whole lesson on making requests.
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We only need enough language to complete the update.
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If the listener needs to do something, say what you need clearly.
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If they don't, don't add a request just because you learned one.
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But if the situation is less clear, the next step becomes more useful.
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For example, we're waiting for the supplier to confirm the delivery date.
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I should hear back this afternoon, and I'll update the schedule as soon as I have confirmation.
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Now the listener knows what we're waiting for, when we expect more information, and what we'll do next.
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Now that we have the pieces, let's put them together and see how the shape of a complete update changes with the situation.
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Let's start with the easiest situation.
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Nothing is wrong.
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The work is progressing normally.
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Imagine your team is preparing a monthly performance report.
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The deadline is Thursday.
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The first draft is finished.
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The team is checking the final figures now.
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A natural update could be, we're on track for Thursday.
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We've finished the first draft, and the team is reviewing the final figures now.
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We expect to finish the review tomorrow and send the final version on Thursday.
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Matt is very straightforward.
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And that is exactly what it should be.
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There is no need to create a problem just to make the update sound more complete.
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So we don't need to add, there are no blockers.
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Not unless someone needs to know that.
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If everything is moving normally, just tell people what matters.
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Now, let's make the situation even simpler.
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The report is nearly done.
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Then the update can be shorter.
451
For example, the report is almost finished, the analysis and recommendations are complete, and I'm making the final formatting changes now.
452
It should be ready for review this afternoon.
453
That's probably only 15 seconds.
454
And 15 seconds may be exactly right.
455
A simple situation does not need a 30 -second explanation.
456
So a longer update is not automatically a better update.
457
Definitely not.
458
The listener needs clarity, not length.
459
Now let's make the situation less certain.
460
Most of the hiring paperwork is finished, but you're waiting for the candidate to confirm the start date.
461
You could say, most of the hiring paperwork is finished.
462
We've prepared the offer and onboarding plan, but we're still waiting for the candidate to confirm the start date.
463
If we hear back today, I should be able to finalize the onboarding schedule tomorrow morning.
464
That update does something different.
465
It shows good progress, but the final timing depends on confirmation from someone else.
466
So the update changes because the reality changes.
467
Not because we are trying to use a different template.
468
Now let's take a more difficult situation.
469
The work is progressing, but Friday is starting to look tight.
470
Imagine the content is finished, but the design files are arriving later than expected.
471
You could say, we've made good progress, but Friday is looking tight.
472
The content is finished, but the final design files are arriving later than expected.
473
We're continuing with the sections we can complete now, and I should have a clearer timeline this afternoon.
474
That feels professional, because the risk is visible immediately.
475
The speaker does not hide it, but they also do not make the situation sound worse than it is.
476
They explain what is still moving, and when more information will be available.
477
Let me try a weaker version.
478
We have a problem with design, and I don't know if we can finish.
479
That tells me there is a problem, but it leaves several important questions unanswered.
480
What is already finished?
481
Can any work continue?
482
Is Friday impossible or only at risk?
483
And when will we know more?
484
So I don't necessarily need more words.
485
I need better information.
486
There is something interesting about those four updates.
487
They don't all have the same structure.
488
The first one included status, progress, and timing.
489
The second was much shorter because the work was almost complete.
490
The third needed a dependency and conditional timing.
491
And the fourth needed a risk, continued work, and a point when the timeline could be confirmed.
492
So if viewers remember one thing here, it should probably be, don't ask, how many parts should my update have?
493
Ask, what does this situation require?
494
That will help you sound much more natural.
495
Of course, there is one problem with prepared updates.
496
People respond to them.
497
Which is usually how conversations work.
498
Unfortunately.
499
So after you give an update, someone may ask, what's still outstanding?
500
Are we still on track?
501
What's causing the delay?
502
When will you know?
503
Or do you need anything from me?
504
And I think this is where some learners start repeating the whole update again.
505
But most of the time, you don't need to start from the beginning.
506
answer the question they just asked let's say i've already given my update then my manager asks
507
what's still outstanding you could simply say just the final approval everything else is complete
508
or we still have two comments to resolve
509
but the main work is finished short answer
510
because the question is specific next question are we still on track if the answer is yes yes Yes,
511
we're still expecting to finish on Friday.
512
If the deadline is possible but not confirmed, Friday is still possible but I can't confirm it yet.
513
And if the answer is no, no, we won't be able to finish by Friday.
514
We're now aiming for Monday.
515
Again, the answer follows the reality.
516
What if someone asks, what's causing the delay?
517
Then answer the cause directly.
518
For example, the final data came in later than expected.
519
Or, we've found an issue during testing that needs to be fixed before we release the new version.
520
I don't need to repeat the entire project history.
521
If they need more detail, they can ask.
522
This one comes up a lot.
523
When will you know?
524
And this is where giving a clear information point is useful.
525
For example, the supplier is due to respond by 3 this afternoon.
526
I should know after that.
527
Or, we have another test this morning.
528
I should have a clearer answer by lunchtime.
529
So even if I don't have the final answer, I can still give people something concrete.
530
Then your manager asks, do you need anything from me?
531
If you don't, not at the moment.
532
I'll let you know if that changes.
533
If you do, yes, I just need approval on the revised budget.
534
Or, if you can review the final version today, we can send it to the client tomorrow.
535
Again, answer the question.
536
Don't restart the update.
537
let's try one together listen to this update testing is complete
538
but final approval hasn't come through yet we expect it this afternoon now your manager asks
539
so can we launch tomorrow a useful answer might be
540
if approval comes through today tomorrow should still be possible i'll confirm as soon as we have it notice what
541
that answer does it does not say yes
542
when the answer is not fully confirmed but it also does not avoid the question the follow -up changes what information matters,
543
so answer that question instead of restarting the whole update.
544
So now we've reached an important point.
545
Giving the initial update is only part of the skill.
546
At work, your update often leads to another question.
547
And that question may change what you need to say next.
548
Which means a good update is not just a prepared speech.
549
It is the beginning of a conversation.
550
And that is what we'll do next.
551
We'll stop breaking the skill into separate pieces and listen to complete workplace conversations.
552
One will be a routine team update.
553
One will involve a dependency and uncertain timing.
554
And one will involve a situation where the deadline is genuinely at risk.
555
Listen to what information each person chooses, how the follow -up questions change the response, and how the conversation moves toward a clear next step.
556
Okay, next item.
557
Mark, can you give us a quick update on the onboarding materials?
558
Sure.
559
We're on track.
560
The main guide is finished, and we've updated the training checklist with the feedback from HR.
561
I'm making the final changes to the Welcome Pack today, so everything should be ready by Wednesday afternoon.
562
Great.
563
Will that give the regional teams enough time before Friday's onboarding session?
564
Yes.
565
If we send everything on Wednesday, they'll have Thursday to review it.
566
Perfect.
567
Please send me the final version as well. Will do.
568
Very simple.
569
There was no problem to explain, so the update did not invent one.
570
I gave the current status, the meaningful progress, and the expected timing.
571
Then your follow -up question only needed one short answer.
572
That is what a routine update often sounds like.
573
It does not need to be long to be useful.
574
Now, let's make the situation less certain.
575
This time, most of the work is complete, but one important piece is still outside the employee's control.
576
Listen to how the employee stays clear without promising a date that cannot yet be confirmed.
577
Do you have a minute?
578
Sure.
579
Where are we with the customer renewal report?
580
Most of it is finished.
581
The summary and risk notes are complete, and I've updated the renewal tracker.
582
We're still waiting for two account managers to confirm the final renewal dates before I can finalize the report.
583
Do you still think we can send it tomorrow?
584
Tomorrow is still possible, but I can't confirm it yet.
585
The two account managers said they expect to confirm the dates by 3 this afternoon.
586
If they do, I should be able to finish the report this evening.
587
And if those dates aren't confirmed today?
588
Then tomorrow morning would be difficult.
589
If the confirmations come through first thing tomorrow, I'd expect to send the report later in the day.
590
Okay.
591
When will you know for sure?
592
I should know by 4.
593
I'll send you an update as soon as I hear back from them.
594
Good.
595
No need to wait for our chuck -in tomorrow.
596
Just let me know once you have confirmation. Will do.
597
Notice that the employee never pretended to know more than she knew.
598
But she also didn't stop at, I'm waiting for the account managers.
599
She explained what was already finished, what the report depended on, what tomorrow depended on, and when the manager could expect a firmer answer.
600
That gives the manager something useful to plan around, even before the final timing is confirmed.
601
Now, let's take the most difficult situation.
602
The plan has changed, and there may be a real consequence.
603
This is where people sometimes make one of two mistakes.
604
They hide the problem for too long.
605
Or they make a possible problem sound like the whole project is falling apart.
606
In this conversation, listen for three things.
607
What has changed, what can still continue, and what the team knows about the deadline right now.
608
Before we move on, I need to flag a timing issue with the product launch materials.
609
Okay.
610
What's changed?
611
The copy and product information are finished, but the final images from the agency are arriving later than expected.
612
We were supposed to receive them this morning.
613
They're now expecting to send them tomorrow afternoon does
614
that put Friday's launch at risk yes it does Friday is possible
615
but the timeline is very tight now the team is continuing with the pages
616
that don't need the final images
617
so the rest of the work is still moving what can
618
we realistically finish today we can finish the product pages the email copy
619
and most of the campaign setup the home page will have to wait for the new images
620
And when can we make a decision about Friday?
621
The agency said they'll confirm the exact delivery time by 11 tomorrow.
622
Once we have that, we should know whether Friday is still realistic or whether we need to move the launch.
623
Alright.
624
Let's not change the launch date yet, but we should be ready for that possibility.
625
Agreed.
626
I'll keep the team working on everything we can complete today, and I'll update everyone after we hear from the agency tomorrow morning.
627
Good.
628
Please include sales in that update as well they'll need to know
629
if the date changes I will that update had more information
630
because the situation had more consequences
631
but notice what it did not do it did not blame
632
the agency for five minutes it did not say the launch was definitely delayed
633
when that had not been decided
634
and it did not pretend everything was fine the team now understands the risk what work can continue
635
when they'll know more and who may need to act
636
if the date changes
637
that is what makes the update useful now it's your turn
638
this time don't think about one of our examples think about
639
one real piece of work you're responsible for it could be
640
a report a customer request a hiring task a presentation a system change, an order, a project deliverable,
641
anything that is real for you.
642
And you do not need to tell us confidential information.
643
Just choose something you can safely describe in general terms.
644
We're going to build your update one piece at a time.
645
And remember, you may not need every piece.
646
Use only what fits your situation.
647
First, give the current picture and one useful piece of progress.
648
Where does the work stand right now and what has actually changed since the last update.
649
Choose one clear starting point and one piece of progress that matters.
650
For example, we're on track.
651
We finished the first draft.
652
But use the situation that is true for your work.
653
Now ask, is anything important still happening or waiting for someone else?
654
And what can you honestly say about timing?
655
You may have a confirmed date, an an expectation, a target, or no confirmed date yet.
656
For example, we're waiting for IT to confirm access.
657
It should be ready by Thursday.
658
If nothing important is still outstanding, skip that part.
659
Finally, is there a dependency, a risk, or a real delay the listener needs to know about?
660
If there is, say it clearly.
661
Then add the next step if it helps.
662
For example, Friday may be difficult if we don't receive the data today.
663
I'll give you another update tomorrow morning.
664
If there is no risk or dependency, don't invent one.
665
Now look at the pieces you chose.
666
You probably do not need every part.
667
Take the two, three, or four pieces that matter and put them together into one short update.
668
Try to say it out loud.
669
Don't worry about making it impressive.
670
Make it useful.
671
Here is one example.
672
Imagine you're coordinating an equipment order for your team.
673
You might say, we're on track to complete the equipment order this week.
674
We've received all three supplier quotes and compared the options.
675
We're just waiting for final budget approval.
676
Once that's confirmed, I'll place the order and send the delivery schedule to the team.
677
That update needed four pieces because there were four useful things to communicate.
678
Status, progress, one remaining dependency, and the next step.
679
But your update does not have to sound like that.
680
Imagine the situation is much simpler.
681
The inventory report is complete.
682
Your manager only needs to review it.
683
You could simply say, the inventory report is finished and ready for review.
684
I'll send it to you this afternoon?
685
That is also a complete professional work update.
686
The goal is not to make your answer longer.
687
The goal is to give people the information they need.
688
So the next time someone asks, where are we with this, you don't need to search your memory for one perfect business English sentence.
689
Start with the real situation.
690
Add the progress that matters, what is still happening, and what you can honestly say about timing.
691
If something is affecting the plan, make that clear then tell people what happens next
692
when they need to know sometimes that will take 20
693
or 30 seconds sometimes it will take two sentences
694
and sometimes one clear sentence is enough here's one thing you
695
can do after this lesson choose one real task from your work
696
and give yourself a 20 or 30 second update out loud And if you want to practice in the comments, write one short work update there.
697
You could tell us where the work stands, one useful piece of progress, and what happens next.
698
Just remember not to share confidential information about your company, clients, or co -workers.
699
Keep the details general if you need to.
700
You don't need complicated English to give a strong work update.
701
You need clear information and language that matches the real situation.
702
Thanks for joining us for this lesson.
703
We hope your next work update in English feels a little easier to give.
704
We'll see you in the next lesson.
705
Bye for now.
À propos de cette leçon
Vous vous entraînez en anglais avec "How to Give a Clear Work Update in English | Business English Speaking Practice" en utilisant la technique du Shadowing.
Qu'est-ce que la technique du Shadowing ?
Le Shadowing est une technique d'apprentissage des langues fondée sur la science, développée à l'origine pour la formation des interprètes professionnels. Le principe est simple mais puissant : vous écoutez de l'anglais natif et le répétez immédiatement à voix haute — comme une ombre suivant le locuteur avec un décalage de 1 à 2 secondes. Les recherches montrent une amélioration significative de la précision de la prononciation, de l'intonation, du rythme, des liaisons, de la compréhension orale et de la fluidité.