Shadowing Practice: Business English - Ending a Phone Call | Telephone English | 925 English Lesson 36 - Learn English Speaking with YouTube

C1
You're learning with 9to5English.
⏸ Paused
95 sentences
If sentences are too short or too long, click Edit to adjust them.
1
You're learning with 9to5English.
2
Business English for the workplace.
3
Hi, Tim here with another 9to5English lesson.
4
In today's lesson, we're going to learn how to end a phone call in English.
5
last time we looked at lots of useful expressions for answering the phone
6
and starting a call but what about ending a call
7
if you finished your conversation what can you say to end
8
the call politely well for starters one thing you want to
9
avoid is just suddenly saying goodbye to end a business call
10
professionally there are three simple steps to follow first you signal
11
that you want to end secondly you review your action points
12
and finally you say goodbye now signaling
13
that you want to end a call often starts with a word like well
14
so or okay these words show that you want to change the subject
15
Then you can thank the person and say you need to go,
16
or make a general comment.
17
Let's practice some of these ways of showing that you want to end a call.
18
Listen to each example, then repeat it for yourself.
19
Ready?
20
Let's get started.
21
Well, I should probably get going.
22
It's been great to chat.
23
So, thanks for all the information.
24
Okay, I've got to run here.
25
As you can hear, these types of comments signal an end to the conversation.
26
You might have noticed two different expressions that mean you have to leave a situation.
27
First was, I should probably get going.
28
And the second was, I've got to run.
29
These are just friendly ways of saying, I need to leave.
30
Now, a business call is like a little meeting.
31
So, the second step in ending a call is reviewing the actions you've discussed.
32
Often, this means stating what you will do next,
33
like, I'll send you the file tomorrow.
34
And if you want to confirm what the other person will do,
35
or what you'll both do,
36
you can turn your statement into a question using a tag.
37
That might sound like.
38
So, you'll review the proposal next week, right?
39
Let's try some other examples of reviewing next steps.
40
Remember to repeat the examples after you hear them.
41
So, I'll send you that file tomorrow and you can let me know what you think.
42
Alright, so we'll be chatting again next week, right?
43
I'll have that package sent off right away.
44
I'll look out for your email later today.
45
One expression you might have noticed there is I'll or I will have that package sent off.
46
For example, what does it mean to have something done?
47
It means you make sure the thing is done.
48
It might be you, it might be someone else,
49
but you will make sure it's done.
50
Alright, so you've signaled that you want to end the call,
51
and you've reviewed next steps.
52
Now you're ready to sign off, or say goodbye.
53
There are many ways to say goodbye in English.
54
you can wish someone a great day or a good weekend or good luck with something
55
and we often say take care or mention
56
when we'll talk again let's practice some more ways to sign
57
off at the end of a call once again repeat the examples after you hear them have a good great day.
58
Bye now.
59
Take care, Amy.
60
We'll talk again soon.
61
All right then.
62
Have a good weekend.
63
Good luck with your presentation.
64
Did you hear that expression, by now?
65
You might also hear people say,
66
by for now, or maybe, by then.
67
These are just common and friendly ways of saying goodbye.
68
So, we've practiced some useful expressions,
69
but how do these sound in a conversation?
70
Let's listen to a short dialogue between Mark and Leslie.
71
Both people are signaling they want to end the conversation and using expressions to sign off.
72
Let's listen.
73
Well, I hope your interview goes well.
74
Thanks, Kevin.
75
It's been great to chat.
76
For sure.
77
Glad we could catch up.
78
All right then.
79
Have a good weekend.
80
It's your turn to practice.
81
We'll repeat the dialogue, but this time we're going to beep out the second speaker's words.
82
You will have to say those parts yourself.
83
Remember to thank Kevin and say,
84
it's been great to chat.
85
Then you'll wish him a good weekend.
86
After using the expression, all right then.
87
Well, I hope your interview goes well.
88
For sure.
89
Glad we could catch up.
90
Well, that's all for this lesson.
91
We've learned a three-step process to ending a business call.
92
This includes signaling you want to end the call,
93
reviewing the steps, and saying goodbye.
94
We'll be back soon with some more useful English expressions.
95
Until then, so long and happy learning.

Download App

AI scoring for every sentence you speak

Scan To Download
Scan To Download
Download on theApp Store
Get it onGoogle Play
TRENDING

Popular

Context & Background

In today's fast-paced business environment, effective communication over the phone is crucial to maintaining professional relationships. This particular lesson focuses on the etiquette of ending a phone call in English. It provides practical expressions and techniques that can enhance your ability to conclude conversations politely and efficiently. Understanding these nuances not only helps in making a positive impression but also plays a pivotal role in your overall English speaking practice.

Top 5 Phrases for Daily Communication

  • Well, I should probably get going. - A polite way to signal your desire to end the conversation.
  • It's been great to chat. - Expressing appreciation for the conversation can soften the departure.
  • Okay, I've got to run here. - A casual yet acceptable way to indicate you're leaving.
  • I'll send you the file tomorrow. - Clearly stating your next steps ensures mutual understanding.
  • So, we'll be chatting again next week, right? - Confirming follow-up plans fosters continuity in communication.

Step-by-step Shadowing Guide

If you're looking to improve your English pronunciation and speaking fluency, consider following this structured approach while practicing with the video content:

  1. Listen Actively: Begin by listening to the video carefully, focusing on the intonation and rhythm of each phrase.
  2. Shadow Speak: Repeat each phrase immediately after the speaker. This technique, known as "shadow speaking," helps you mimic the natural flow of conversation.
  3. Break it Down: If a phrase feels challenging, break it into smaller parts and practice each section before combining them.
  4. Add Context: Use the phrases in mock conversations. Imagine different scenarios where you might need to end a business call, such as summarizing a meeting or thanking someone for their time.
  5. Record and Reflect: Record yourself using these phrases in context. Listen for clarity and make adjustments to your pronunciation as needed.

By incorporating these steps into your learning routine, you can effectively enhance your IELTS speaking practice and prepare for real-world communication challenges. Consistent practice will not only elevate your confidence but also foster a smoother conversational flow, making you more adept in professional settings.

What is the Shadowing Technique?

Shadowing is a science-backed language learning technique originally developed for professional interpreter training and popularized by polyglot Dr. Alexander Arguelles. The method is simple but powerful: you listen to native English audio and immediately repeat it out loud — like a shadow following the speaker with just a 1–2 second delay. Unlike passive listening or grammar drills, shadowing forces your brain and mouth muscles to simultaneously process and reproduce real speech patterns. Research shows it significantly improves pronunciation accuracy, intonation, rhythm, connected speech, listening comprehension, and speaking fluency — making it one of the most effective methods for IELTS Speaking preparation and real-world English communication.

☕ Buy us a coffee