Shadowing Practice: How many patients does the hospital consult every year?: IELTS LISTENING Test 20 Section 2 - Learn English Speaking with Video

Creating lesson...
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Section 2.
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You will hear part of a talk given by a member of staff at a hospital.
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First, You have some time to look at questions 11 to 15.
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Now listen carefully and answer questions 11 to 15.
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Hello and welcome to the home page for the Healthy Hearing Medical Clinic and Surgery.
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where we'd like to share a little more information about the services we provide and more.
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Our hospital is one of the leading specialized hospitals in the United Kingdom.
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attracting the very best healthcare professionals from around the globe.
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Not only are we a leading medical practice, But we are also the only hospital in the United Kingdom
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dedicated entirely to the treatment of and research into the curing of hearing loss.
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Our facilities and staff here are renowned across Europe.
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attracting thousands of patients a year.
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Our consultations can number anything up to 11 ,000 patients a year.
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However, We aim to treat around 5 ,000 patients a year so as to maintain and ensure the quality of our services.
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Our patients are guaranteed the highest standard of care as well as the use of our first -class facilities.
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All patients requiring overnight treatment are provided with their own private room with ensuite facilities.
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as well as a state -of -the -art entertainment centre.
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which includes a flat -screen LCD television and PlayStation.
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Appointments with our healthcare professionals can be made at any time during the week with female doctors available between 8am and 11am.
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If you need to see a doctor outside of these times, Please visit the Out of Hours page of our website for more information.
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Our doctors are all trained to an exceptionally high standard.
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and practice a vast array of specialities.
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Mr. Roberts is a fully qualified ear and throat specialist.
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Mr Edwards is a paediatric hearing specialist.
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while Mr. Green specialises in reversing hearing loss.
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For more details about our people, Please visit the staff members page on our website.
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During a consultation, Doctors will sometimes decide medication is required for which patients should receive a prescription.
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There are several pharmacies within the city.
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However, we recommend that patients use the pharmacy housed within our healthcare facility.
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Our in -house pharmacy is well stocked at all times.
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Our products are competitively priced.
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and our pharmacists are on hand to help and advise from 8am until 10pm from Monday to Saturday.
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and from 9am until 12pm on Sundays.
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If you require any help outside of these hours, Please see our out of hours page on the website.
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Since the Healthy Hearing Medical Clinic and Surgery also functions as a teaching hospital,
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We aim to provide our students with every opportunity to expose themselves to medicine in practice.
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Therefore, we would like to encourage our patients to give their consent for a medical student to attend their consultations.
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If our patients are not comfortable with this, there will be a form at reception where patients will be able to opt out.
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Before you hear the rest of the talk, You have some time to look at questions 16 to 20.
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Now listen and answer questions 16 to 20.
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Now, please look at the map I've given you of the Healthy Hearing Medical Clinic and Surgery.
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For those not familiar with our practice, Reception can be found through the main door at the end of the corridor.
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If your consultation is booked with Mr. Green, You need to go through the main door and turn right by the nurse's desk.
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and his office is at the end of the corridor on your left -hand side.
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If you need to alter any of your personal details, Please visit our secretary at the Office for Medical Records.
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which you will find next to the therapy room.
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If you're awaiting surgery, Please first check in with reception before taking the first door on the right after you enter the clinic.
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Finally, in the event that you feel disappointed with any of the services we have provided, or have any further questions,
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Please locate our manager's office.
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which can be found near the Office for Medical Records.
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and between two closets.
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If you have any more questions about the Healthy Hearing Medical Clinic and Surgery,
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Please do not hesitate to contact us on 01 256 111.
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triple one.
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That is the end of section two.
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You now have half a minute to check your answers.
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Now turn to section 3.

Context & Background

The video features a talk given by a member of the Healthy Hearing Medical Clinic and Surgery staff. This specialized hospital is prominent in the United Kingdom, dedicated solely to the treatment and research of hearing loss. Throughout the talk, various services offered by the clinic are highlighted, including the hospital's impressive capacity for patient consultations and the quality of care provided. This context is essential for English learners, especially those interested in medical terminology and effective communication in a healthcare setting.

Top 5 Phrases for Daily Communication

Understanding key phrases used in the healthcare environment can greatly benefit learners. Here are five essential phrases extracted from the transcript that you can use in daily communication:

  • “How can I assist you today?” - A friendly way to welcome and address a patient.
  • “We aim to treat around 5,000 patients a year.” - This highlights the commitment to patient care and service quality.
  • “Your consultation is booked with [Doctor's Name].” - A professional way to inform patients about their appointments.
  • “Please check in with reception.” - Useful in guiding individuals on the next steps during their visit.
  • “Is there anything else I can help you with?” - A polite way to offer further assistance.

Step-by-step Shadowing Guide

To make the most of learning English with YouTube, particularly with this video, follow this structured shadowing guide:

  1. Watch the Video Once: Observe the speaker's tone, pronunciation, and body language. This initial viewing helps you grasp the overall context and sets a foundation for deeper learning.
  2. Listen and Read Along: Follow the transcript while the video plays. This technique not only aids comprehension but also familiarizes you with medical vocabulary presented.
  3. Pause and Repeat: Use the shadow speaks technique by pausing after each sentence or phrase. Try to replicate the speaker's intonation and pronunciation using a shadowing app to capture nuances in speech.
  4. Practice in Real-Time: Once comfortable, try speaking along with the video. Aim for fluency and the natural flow of speech, enhancing both your accent and vocabulary.
  5. Review and Reflect: After completing your practice, spend some time reviewing challenging phrases. Reflect on your performance and identify areas for improvement for future IELTS speaking practice.

By regularly engaging in these steps, you'll strengthen your communication skills, making medical discussions feel more accessible and comfortable. This proactive approach is a great way to enhance your English language proficiency!

What is the Shadowing Technique?

Shadowing is a science-backed language learning technique originally developed for professional interpreter training and popularized by polyglot Dr. Alexander Arguelles. The method is simple but powerful: you listen to native English audio and immediately repeat it out loud — like a shadow following the speaker with just a 1–2 second delay. Unlike passive listening or grammar drills, shadowing forces your brain and mouth muscles to simultaneously process and reproduce real speech patterns. Research shows it significantly improves pronunciation accuracy, intonation, rhythm, connected speech, listening comprehension, and speaking fluency — making it one of the most effective methods for IELTS Speaking preparation and real-world English communication.