跟读练习: 50 Business Meeting Phrases You Need to Speak Confidently at Work | Business Podcast (B2–C1) - 通过视频学习英语口语
正在创建课程...
1
Hello, everyone, and welcome back to our Business English podcast.
2
We're very happy to have you with us today.
3
Hello, everyone.
4
Today, we have a very practical lesson for you.
5
If you sometimes know what you want to say in a meeting, but you don't know how to say it professionally in English, this episode is for you.
6
Exactly.
7
Today, we're going to practice business meeting phrases that you can use to speak more clearly, naturally, and confidently at work.
8
And we're not just going to give you a list of phrases.
9
We're going to use them in realistic conversations so you can understand when and how to use them.
10
You'll hear phrases for starting a discussion, sharing an opinion, asking questions,
11
agreeing, disagreeing politely, interrupting, clarifying information,
12
making suggestions, responding to ideas, and ending a meeting.
13
The important thing is to listen to the whole conversation.
14
Don't worry if some phrases sound new.
15
You can listen again and repeat them later.
16
Let's imagine we're colleagues preparing for an important team meeting.
17
Good morning, Sarah.
18
Are you ready for the meeting?
19
Almost.
20
I've reviewed the agenda and I have a few points I'd like to raise.
21
That's good.
22
What are you planning to talk about?
23
Mainly the project deadline and the customer feedback.
24
Great.
25
Those are important points.
26
Our first useful phrase is, I'd like to raise a point.
27
This is a professional way to introduce something you want to discuss.
28
For example, I'd like to raise a point about the budget.
29
Or I'd like to raise a concern about the delivery schedule.
30
Now let's start the meeting.
31
Good morning everyone.
32
Shall we get started?
33
Yes, absolutely.
34
Thanks for joining.
35
We have a few important items to discuss today.
36
The phrase, shall we get started, is very useful because it sounds natural and professional when you want to begin a meeting.
37
You can also say, let's get started.
38
Or, I think we're ready to begin.
39
Now, imagine that you want to make sure everyone understands the purpose of the meeting.
40
Before we begin, could we quickly go over today's agenda? Of course.
41
First, we'll discuss the project update.
42
Then, we'll look at the budget.
43
And finally, we'll agree on the next steps.
44
Perfect.
45
Could we quickly go over means could we quickly review or discuss something?
46
It's especially useful when you want to organize a meeting clearly.
47
Now let's talk about sharing your opinion.
48
What do you think about the new marketing strategy?
49
From my perspective, the strategy is promising, but I think we need to make a few changes.
50
What kind of changes?
51
I think we should focus more on existing customers.
52
That's interesting.
53
From my perspective is a professional way to introduce your opinion.
54
You can also say, in my view, or I believe that… For example, in my view, we should wait until we have more information.
55
Or, I believe that this approach will save us time.
56
Now let's practice agreeing with someone.
57
I think we should reduce the number of meetings and use email for simple updates.
58
I completely agree.
59
Some meetings could definitely be handled by email.
60
I completely agree is a strong way to show that you have the same opinion.
61
You can also say, I agree with you.
62
That's a good point.
63
Or simply, absolutely.
64
Let's hear a natural example.
65
I think we need to improve communication between departments.
66
Absolutely.
67
We've had several problems because information wasn't shared quickly enough.
68
Exactly.
69
That's why I think a weekly update would help.
70
I agree.
71
Now, agreeing is easy, but what if you disagree?
72
That's where professional language becomes very important.
73
Let's hear an example.
74
I think we should launch the product next week.
75
I understand your point, but I'm not sure next week is realistic.
76
Why do you say that?
77
We still need to complete the final testing.
78
That's true.
79
Notice the phrase, I understand your point, but it allows you to disagree without sounding rude.
80
Exactly.
81
You're showing respect before presenting a different opinion.
82
Another useful phrase is, I see it differently.
83
For example, I see it differently.
84
I think we should focus on quality before speed.
85
You can also say, I'm not sure I agree with that.
86
This is much more professional than simply saying, you're wrong.
87
Now let's practice asking someone for their opinion.
88
We've discussed my idea.
89
What's your view?
90
I think it has potential, but I'd like to see more data before we move forward.
91
That's fair.
92
The phrase, what's your view, is a short and natural phrase.
93
You can also say, what do you think, or what's your opinion on this?
94
Let's move to making suggestions.
95
We're spending too much time checking these reports manually.
96
Why don't we automate some of the process?
97
That could work.
98
Why don't we is a very useful way to make a suggestion.
99
Another option is, how about we… For example, how about we arrange a call with the customer?
100
Or, how about we review the numbers again?
101
You can also say, I suggest that we… For example, I suggest that we postpone the launch until next month.
102
Now let's practice responding to a suggestion.
103
Why don't we move the meeting to Friday?
104
That sounds like a good idea.
105
Great.
106
Another response could be, that could work.
107
Or, I think that's worth considering.
108
That phrase is useful when you don't want to immediately say yes or no. Exactly.
109
It gives you time to think.
110
Now imagine that someone makes a suggestion you're not comfortable with.
111
Why don't we cut the customer support budget?
112
I'm not sure that would be the best approach.
113
Why not?
114
Customer support is already under pressure, so reducing the budget could affect service quality.
115
That's a valid concern.
116
This is a very useful structure.
117
I'm not sure that would be the best approach.
118
It sounds professional and respectful.
119
Now let's talk about asking for clarification.
120
We need to improve the overall process.
121
Sorry, could you clarify what you mean by improve the process?
122
Sure.
123
I mean that we should remove unnecessary approval steps.
124
Thanks.
125
That makes sense.
126
Could you clarify is one of the most useful phrases in a business meeting.
127
It simply means, could you explain that more clearly?
128
You can also say, could you explain what you mean?
129
Or, could you give me an example?
130
Let's practice that one.
131
We need to improve customer engagement.
132
Could you give me an example of how you would do that?
133
We could send personalized follow -up messages after each purchase.
134
That helps me understand your idea.
135
Now let's practice asking someone to repeat something.
136
The new reporting process will begin after the implementation review.
137
Sorry, could you repeat that? Of course.
138
I said, the new reporting process will begin after the implementation review.
139
Thanks.
140
I understand now.
141
Remember, saying, could you repeat that, is completely normal in professional communication.
142
You don't need to pretend that you understood everything.
143
Exactly.
144
Asking for clarification shows that you care about accuracy.
145
Now let's talk about interrupting politely.
146
The new plan will reduce costs, improve efficiency, and… Sorry to interrupt, but could I add something? Of course.
147
Go ahead.
148
I think we should also consider the effect on employees.
149
Good point.
150
Sorry to interrupt, but is a polite way to enter a discussion while someone else is speaking.
151
You can also say, can I add something here?
152
Or, could I jump in for a moment?
153
Let's hear another example.
154
Could I jump in for a moment?
155
I think we have some important customer data that supports your idea.
156
Sure, please go ahead.
157
Thank you.
158
Now, what if you want to return to a topic that was discussed earlier?
159
Before we move on, could we come back to the budget for a moment?
160
Sure.
161
What would you like to discuss?
162
I'm still concerned that we haven't allocated enough money for training.
163
That's a good point.
164
The phrase, could we come back to, is useful when you want to revisit a subject.
165
For example, could we come back to the deadline?
166
Or, before we move on, I'd like to come back to the customer issue.
167
Now let's practice asking for more information.
168
What's the expected impact of this change?
169
We expect it to reduce processing time by about 20%.
170
And what about customer satisfaction?
171
We expect that to improve as well, but we need more data to confirm it.
172
Good.
173
Notice the phrase, what's the expected impact?
174
That's very useful when discussing business decisions.
175
Now let's talk about discussing problems.
176
We have a problem with the supplier.
177
What seems to be the issue?
178
They've delayed the delivery again.
179
How serious is the delay?
180
It could affect production if we don't receive the materials by Friday.
181
Then we need to look at alternative options.
182
Exactly.
183
What seems to be the issue is a professional way to ask about a problem.
184
You can also say, what's causing the problem, or what's the main concern?
185
Now let's practice discussing solutions.
186
The supplier may not be able to deliver on time.
187
What are our options?
188
We could use another supplier temporarily.
189
Is that realistic?
190
I believe so.
191
I'll check the availability and cost.
192
Good.
193
Keep me updated. Of course.
194
The phrase, what are our options, is a powerful meeting phrase.
195
It changes the conversation from simply discussing a problem to finding a solution.
196
Now let's talk about deadlines.
197
When do you think you can finish the report?
198
I should be able to finish it by Thursday afternoon.
199
Is there any risk of delay?
200
There might be if I don't receive the sales figures today.
201
I'll contact the sales team immediately.
202
Thanks.
203
That should keep us on track.
204
Keep us on track means help us continue according to the planned schedule.
205
Very useful in project meetings.
206
Now let's practice talking about priorities.
207
We have five tasks to complete today.
208
Which one should we prioritize?
209
I'd suggest dealing with the customer complaint first.
210
Why?
211
Because it's urgent and could affect the relationship.
212
Welcome back to the English Everyday Podcast.
213
Hello, everyone, and welcome to another practical business English lesson.
214
I'm Daniel.
215
And I'm Sophie.
216
Hey, hello everyone!
217
We're so happy you're here with us today.
218
If you want to feel more confident when speaking English in business meetings, today's conversation is going to be extremely useful.
219
Exactly.
220
Today, we're talking about business meeting phrases you need to speak confidently at work.
221
And we're not going to give you a long list of phrases to memorize.
222
Instead, we're going to use realistic meeting situations so you can hear how these expressions actually work.
223
That's important, because knowing a phrase is one thing, but knowing when and how to use it is something completely different.
224
Absolutely.
225
Our goal is simple.
226
By the end of this conversation, you should feel more comfortable opening a meeting, giving an update, sharing an opinion,
227
asking questions, disagreeing politely, interrupting, making suggestions, and closing the meeting.
228
So, imagine you're sitting in a real business meeting with us.
229
Let's begin.
230
Good morning, everyone.
231
Thanks for joining the meeting today.
232
Good morning, Sophie.
233
Thanks for organizing it.
234
Before we begin, let's quickly go over what we want to discuss today.
235
That's a great phrase.
236
Let's quickly go over means let's review something briefly.
237
Exactly.
238
For example, you could say, let's quickly go over the project updates before we discuss the budget.
239
Another useful phrase at the beginning of a meeting is, the main purpose of today's meeting is?
240
For example, the main purpose of today's meeting is to decide how we're going to launch the new product.
241
That immediately gives everyone a clear direction.
242
Right.
243
So let's imagine I'm leading the meeting.
244
Okay.
245
The main purpose of today's meeting is to review our progress and agree on the next steps.
246
Excellent.
247
And if you have several things to discuss, you can say we have three main points on the agenda.
248
Yes.
249
For example, we have three main points on the agenda, the project timeline, the budget, and the client feedback.
250
Now imagine we've started discussing the project.
251
Daniel, could you give us a quick update?
252
Sure.
253
Overall, the project is progressing well.
254
We've completed the first phase and we're currently working on the second phase.
255
Very natural.
256
Could you give us a quick update is one of the most useful questions in a business meeting.
257
And when giving an update, you can begin with, overall things are going well, or we're currently on track.
258
You can also say, we've made good progress since our last meeting.
259
For example, we've made good progress since our last meeting.
260
The design is finished and the development team has started testing.
261
That sounds clear and professional.
262
Now, suppose there is a problem.
263
Daniel, are there any issues we should be aware of?
264
Yes, we have a small delay because we're still waiting for information from the client.
265
And instead of saying, there's a big problem, you can say, there's an issue we need to address.
266
Exactly.
267
An issue we need to address sounds calm and professional.
268
For example, there's an issue with the delivery schedule that we need to address before Friday.
269
Now let's talk about expressing opinions.
270
This is one of the most important skills in meetings.
271
Yes.
272
Many learners know what they think, but they're not sure how to introduce their opinion.
273
A simple phrase is, in my view.
274
For example, in my view, we should focus on our existing customers before looking for new markets.
275
Another useful phrase is, from my perspective, from my perspective, the current strategy is working, but we need to make a few changes.
276
And if you want to sound slightly softer, say, I tend to think that.
277
I tend to think that we should wait until we have more information.
278
Excellent.
279
Now let's have a real discussion.
280
Daniel, do you think we should launch the campaign next month?
281
From my perspective, the timing is good, but I think we should test the campaign first.
282
Why do you think we should test it?
283
Because testing would help us identify problems before we spend the full budget.
284
That makes sense.
285
Notice that I didn't just say, I think we should test it.
286
I gave a reason.
287
Exactly.
288
When you express an opinion, adding because and giving a reason makes your communication much stronger.
289
Now, what happens if you disagree with someone?
290
This is where professional English becomes very important.
291
You don't want to say, that's wrong.
292
Right.
293
You can say, I see your point, but I have a slightly different view.
294
That is a very useful phrase.
295
Or you can say, I understand where you're coming from, however, I think we should consider another option.
296
Let's practice.
297
I think we should reduce the price to attract more customers.
298
I see your point, but I have a slightly different view.
299
I think improving the product first would be more effective.
300
Why?
301
Because our customer feedback shows that quality is a bigger concern than price.
302
That's a strong response.
303
You disagreed, but you remained respectful.
304
Exactly.
305
Confident English doesn't mean aggressive English.
306
That's an important lesson.
307
You can be confident and polite at the same time.
308
Now let's talk about asking for clarification.
309
Imagine someone says something and you don't fully understand it.
310
You can say, could you clarify what you mean?
311
Or could you explain that in a little more detail?
312
Another excellent phrase is, just to make sure I understand.
313
Just to make sure I understand, are you suggesting that we move the deadline to next Friday?
314
That's very useful because it also confirms what you heard.
315
Exactly.
316
Never be afraid to ask for clarification.
317
Guessing can create much bigger problems.
318
Let's imagine I give you an unclear instruction.
319
Okay.
320
Sophie, please update the report and send it over.
321
Just to make sure I understand, do you mean the monthly sales report?
322
Yes, exactly.
323
Great.
324
I'll send it to you by three.
325
Perfect.
326
Simple, clear, professional.
327
Now let's discuss interruptions.
328
This is something many learners find difficult.
329
Yes.
330
Sometimes you have an important point, but someone else is speaking.
331
Instead of interrupting suddenly, you can say, Sorry to interrupt, but could I add something?
332
Or, if I may, I'd like to add one point.
333
Let's practice.
334
I think the main reason for the delay is...
335
Sorry to interrupt, but could I add something? Of course.
336
Go ahead.
337
I think we should also consider the supplier's schedule.
338
Good.
339
That interruption was polite.
340
Another useful phrase is, could I just jump in here?
341
That's slightly more conversational and natural in many workplaces.
342
For example, could I just jump in here?
343
I think we may be missing one important point.
344
Very useful.
345
Now let's talk about making suggestions.
346
One simple expression is, why don't we?
347
Why don't we speak with the client before making a final decision?
348
Or, how about we?
349
How about we move the meeting to Thursday?
350
And a more professional option is, I'd suggest that we?
351
I'd suggest that we review the numbers one more time.
352
Or, I recommend that we start with a smaller test.
353
Excellent.
354
These phrases are especially useful when you want to contribute ideas without sounding too forceful.
355
Now, imagine the team is discussing a difficult problem.
356
We've received several complaints from customers this week.
357
What do you think we should do?
358
I'd suggest that we look at the complaints together and identify the common problems.
359
That sounds reasonable.
360
How about we also speak with the customer service team?
361
Good idea!
362
They may have useful information.
363
That's how a productive business conversation should sound.
364
Everyone contributes, listens, and builds on other people's ideas.
365
Now let's talk about agreeing with someone.
366
Simple phrases include, I completely agree, that makes sense, and I think you're right.
367
But sometimes you agree only partly.
368
Then you can say, I agree to some extent, but… For example, I agree to some extent, but we also need to consider the cost.
369
Another phrase is, that's a good point.
370
That's a good point.
371
I hadn't considered that.
372
Very natural.
373
Now let's talk about deadlines.
374
Sophie, can we finish this project by Friday?
375
I think we can, but we'll need to prioritize the remaining tasks.
376
What if you're not sure?
377
I could say, we should be able to meet the deadline, provided we receive the information today.
378
Excellent.
379
Provided means if this condition happens.
380
Exactly.
381
Another useful phrase is, we may need a little more time.
382
For example, we may need a little more time to complete the testing properly.
383
And if you need to negotiate the deadline?
384
You can say, would it be possible to extend the deadline by two days?
385
That's much more professional than simply saying, we need more time.
386
Now, let's discuss priorities.
387
Imagine you have five important tasks.
388
You can ask, which task should we prioritize?
389
Or, what should we focus on first?
390
Let's use it.
391
We have the client presentation, the financial report, and the product update to complete today.
392
Which task should we prioritize?
393
I think the client presentation should come first because the meeting is tomorrow morning.
394
That's clear and logical.
395
Now let's talk about asking someone to take action.
396
You can say, could you take a look at this?
397
Could you review the document before tomorrow?
398
Or, would you be able to send me the updated figures?
399
These phrases are polite but still direct.
400
Exactly.
401
Business communication should be clear.
402
Being polite doesn't mean being vague.
403
Now imagine you need to ask someone for an urgent task.
404
Would you be able to send me the final numbers by two?
405
We need them for the client meeting.
406
Perfect.
407
You explained what you need and why.
408
Now let's talk about responding to questions when you don't know the answer.
409
A professional phrase is, I'm not sure, but I'll find out.
410
Or you can say, let me check that and get back to you.
411
Or, I don't have that information with me right now.
412
I'll confirm it and let you know.
413
These phrases are extremely useful.
414
Because pretending to know something can damage your credibility.
415
Exactly.
416
Professional confidence also means being comfortable saying, I don't know yet.
417
Now let's practice handling a difficult question.
418
Sophie, why did sales decrease last month?
419
I don't have the complete information yet, but I believe there were some… Hello everyone, and welcome back to Business English Learning.
420
We're happy to have you with us today for another practical Business English lesson.
421
Hello everyone.
422
Today's lesson is all about business meeting phrases you need to speak confidently at work,
423
if you sometimes know what you want to say but don't know how to say it professionally in English.
424
Today's conversation will help you.
425
Exactly.
426
We're going to have a realistic meeting between two colleagues.
427
Along the way we'll use phrases for starting a meeting, sharing opinions, asking questions, agreeing, disagreeing politely, interrupting, clarifying information,
428
making suggestions, discussing problems and ending a meeting.
429
And remember, you don't need complicated English to sound professional.
430
A few useful phrases can make your communication much easier.
431
So don't just listen.
432
Repeat the phrases you hear.
433
Imagine that you are sitting in the meeting with us.
434
Ready?
435
Let's begin.
436
Good morning, everyone.
437
Thanks for joining the meeting today.
438
Good morning.
439
Thanks for organizing it.
440
Before we get started, I'd like to quickly go over what we need to discuss.
441
Sounds good.
442
First, we'll review the progress of the current project.
443
Then we'll discuss the budget and the delivery schedule.
444
Finally, we'll agree on the next steps.
445
That's a clear agenda.
446
How much time do we have?
447
We have about 45 minutes.
448
Perfect.
449
I think that's enough time.
450
Great.
451
Let's get started.
452
Before we move on, could I add one point to the agenda? Of course.
453
What would you like to add?
454
I'd like to briefly discuss the customer feedback we received last week.
455
Good idea.
456
Let's add that after the project update.
457
Thanks.
458
So, let's start with the project.
459
Overall, we're making good progress.
460
That's good to hear.
461
Are we still on track for the original deadline?
462
At the moment, yes.
463
However, we've experienced a small delay with the design team.
464
How serious is the delay?
465
It's not serious yet.
466
We're about two days behind schedule.
467
Do you think we can make up the time?
468
I believe so, but we'll need to prioritize the remaining tasks.
469
I agree.
470
Which tasks should we prioritize?
471
The customer testing is the most important one.
472
Why's that?
473
Because we need the testing results before we can finalize the product.
474
That makes sense.
475
We could also ask the development team to work on the documentation at the same time.
476
I see what you mean, but I'm not sure that's realistic.
477
Why not?
478
The development team is already under a lot of pressure.
479
If we give them another task, the quality of their work may suffer.
480
That's a fair point.
481
Maybe we should ask another team to help with the documentation.
482
That's an interesting suggestion.
483
We could ask the support team.
484
They already understand the product quite well.
485
I like that idea.
486
Let's see if they have the capacity.
487
Sure.
488
I'll speak with their manager after this meeting.
489
Great.
490
Can I ask a question about the deadline? Of course.
491
If the testing takes longer than expected, do we have any flexibility with the launch date?
492
We have a little flexibility, but I'd prefer not to use it unless necessary.
493
Understood.
494
Does anyone else have a view on this?
495
I do.
496
Go ahead.
497
I think we should keep the original deadline for now, but prepare a backup plan.
498
I agree with that approach.
499
That way we're prepared if something changes.
500
Exactly.
501
It's better to have a plan B.
502
That's a useful phrase.
503
Plan B means another plan we can use if the first plan doesn't work.
504
Right.
505
In business meetings, you might also hear, what's our backup plan?
506
Or do we have an alternative?
507
Exactly.
508
Let's talk about the budget.
509
Sure.
510
The project is currently within budget, but we're using more resources than originally expected.
511
Can you explain why?
512
Mainly because of the additional testing.
513
Do we know how much extra it will cost?
514
We estimate around 5 ,000 euros.
515
That's more than I expected.
516
I understand your concern.
517
Is there a way to reduce the additional cost?
518
We could reduce the number of external testers.
519
Would that affect the quality of the testing?
520
Potentially, yes.
521
In that case, I wouldn't recommend it.
522
I agree.
523
Saving money isn't helpful if it creates bigger problems later.
524
Exactly.
525
Another option is to use some of our internal staff.
526
That could work.
527
We would save money, but we'd need to make sure they have enough time.
528
Could you check their availability?
529
Yes, I'll check and get back to you.
530
Excellent.
531
Now let's move on to customer feedback.
532
I reviewed the comments yesterday.
533
What did customers say?
534
Most of the feedback was positive.
535
Customers particularly liked the new interface.
536
That's great.
537
However, several customers said the checkout process was confusing.
538
That's important.
539
Did they explain what was confusing?
540
Yes, some users didn't understand the final confirmation screen.
541
Could you give us an example?
542
Sure.
543
One customer said they weren't sure whether their payment had been completed.
544
I see.
545
I think we should make the confirmation message clearer.
546
I agree.
547
We could also send a confirmation email immediately.
548
We already do that, but the email sometimes arrives several minutes later.
549
Then perhaps we should look into the email system.
550
Agreed.
551
Could I make a suggestion?
552
Sure.
553
Why don't we test both solutions with a small group of customers first?
554
I like that approach.
555
That would allow us to see which option works better before making a bigger change.
556
Exactly.
557
We should also consider mobile users.
558
Good point.
559
More than half of our customers use mobile devices.
560
You're right.
561
Let's make sure the new confirmation message works well on mobile.
562
I'll add that to the testing plan.
563
Perfect.
564
Sorry, can I jump in for a moment? Of course.
565
I have one concern about the timeline.
566
Go ahead.
567
If we add more testing, won't that push the launch date back?
568
It could, but I think we can do the additional testing without changing the main schedule.
569
How?
570
We can start the testing while the development team finishes the other tasks.
571
So the activities will happen at the same time?
572
Exactly.
573
Okay, that makes sense.
574
And if we see a major problem, we'll review the timeline.
575
Sounds reasonable.
576
Does everyone agree?
577
Yes, I do.
578
Great.
579
There's another phrase I want to ask about.
580
Sure.
581
When someone says, can I jump in, is that polite?
582
Yes, especially in a discussion.
583
It means you want to add something while someone else is speaking.
584
So I could say, sorry, can I jump in for a moment?
585
Exactly.
586
You can also say, can I add something here?
587
Or could I come in on that point?
588
Yes.
589
These phrases are useful because simply interrupting someone can sound rude.
590
That's important for English learners.
591
Definitely.
592
Good meeting English is not just about vocabulary.
593
It's also about timing and politeness.
594
Let's continue.
595
We need to decide who will handle the customer feedback.
596
I can take responsibility for that.
597
Great.
598
What exactly will you do?
599
I'll summarize the main issues and create a list of recommendations.
600
When can you have that ready?
601
By Wednesday afternoon.
602
Is that realistic?
603
Yes, as long as I receive the latest customer data today.
604
I'll make sure you get it.
605
Thanks.
606
Now let's talk about the budget.
607
Sure.
608
The project is currently within budget, but we're using more resources than originally expected.
609
Can you explain why?
610
Mainly because of the additional testing.
611
Do we know how much extra it will cost?
612
We estimate around 5 ,000 euros.
613
That's more than I expected.
614
I understand your concern.
615
Is there a way to reduce the additional cost?
616
We could reduce the number of external testers.
617
Would that affect the quality of the testing?
618
Potentially, yes.
619
In that case, I wouldn't recommend it.
620
I agree.
621
Saving money isn't helpful if it creates bigger problems later.
622
Exactly.
623
Another option is to use some of our internal staff.
624
That could work.
625
We would save money, but we'd need to make sure they have enough time.
626
Could you check their availability?
627
Yes, I'll check and get back to you.
628
Excellent.
629
Now let's move on to customer feedback.
630
I reviewed the comments yesterday.
631
What did customers say?
632
Most of the feedback was positive.
633
Customers particularly liked the new interface.
634
That's great.
635
However, several customers said the checkout process was confusing.
636
That's important.
637
Did they explain what was confusing?
638
Yes, some users didn't understand the final confirmation screen.
639
I see.
640
I think we should make the confirmation message clearer.
641
I agree.
642
We could also send a confirmation email immediately.
643
We already do that, but the email sometimes arrives several minutes later.
644
Then perhaps we should look into the email system.
645
Agreed.
646
Could I make a suggestion?
647
Sure.
648
Why don't we test both solutions with a small group of customers first?
649
I like that approach.
650
That would allow us to see which option works better before making a bigger change.
651
Exactly.
652
We should also consider mobile users.
653
Good point.
654
More than half of our customers use mobile devices.
655
You're right.
656
Let's make sure the new confirmation message works well on mobile.
657
I'll add that to the testing plan.
658
Perfect.
659
Sorry, can I jump in for a moment? Of course.
660
I have one concern about the timeline.
661
Go ahead.
662
If we add more testing, won't that push the launch date back?
663
It could, but I think we can do the additional testing without changing the main schedule.
664
How?
665
We can start the testing while the development team finishes the other tasks.
666
So the activities will happen at the same time.
667
Exactly.
668
Okay, that makes sense.
669
And if we see a major problem, we'll review the timeline.
670
Sounds reasonable.
671
Does everyone agree?
672
Yes, I do.
673
Great.
674
There's another phrase I want to ask about.
675
Sure.
676
When someone says, can I jump in, is that polite?
677
Yes, especially in a discussion.
678
It means you want to add something while someone else is speaking.
679
So I could say, sorry, can I jump in for a moment?
680
Exactly.
681
You can also say, can I add something here?
682
Or could I come in on that point?
683
Yes.
684
These phrases are useful because simply interrupting someone can sound rude.
685
That's important for English learners.
686
Definitely.
687
Good meeting English is not just about vocabulary.
688
It's also about timing and politeness.
689
Let's continue.
690
We need to decide who will handle the customer feedback.
691
I can take responsibility for that.
692
Great.
693
What exactly will you do?
694
I'll summarize the main issues and create a list of recommendations.
695
When can you have that ready?
696
By Wednesday afternoon.
697
Is that realistic?
698
Yes, as long as I receive the latest customer data today.
699
I'll make sure you get it.
700
Thanks.
701
Now let's talk about the budget.
702
Sure.
703
The project is currently within budget, but we're using more resources than originally expected.
704
Can you explain why?
705
Mainly because of the additional testing.
706
Do we know how much extra it will cost?
707
We estimate around 5 ,000 euros.
708
That's more than I expected.
709
I understand your concern.
710
Is there a way to reduce the additional cost?
711
We could reduce...
712
Hello everyone, and welcome back to Business English Learning.
713
We are very happy to have you with us today for another practical English lesson.
714
I'm Speaker 1.
715
And I'm Speaker 2.
716
Today, we're going to practice something
717
that can make a huge difference in your professional communication – business meeting phrases you need to speak confidently at work.
718
Exactly.
719
Meetings can sometimes feel stressful, especially when you know what you want to say, but you are not sure how to say it in English.
720
Maybe you want to give your opinion, ask a question, disagree with someone, explain a problem, or suggest an idea.
721
And instead of staying quiet, you need simple phrases that help you speak clearly and professionally.
722
So today, we're going to have a natural conversation filled with useful phrases you can actually use in real business meetings.
723
And don't worry if your English is not perfect.
724
The goal is not to use complicated words.
725
The goal is to communicate your ideas clearly and confidently.
726
That's right.
727
Let's imagine we're working together at a company, and we have a meeting about an important project.
728
Good morning, everyone.
729
Thanks for joining the meeting.
730
Before we begin, I'd like to quickly go over today's agenda.
731
Sounds good.
732
What are the main points we need to discuss?
733
First, we'll review the project update, then we'll discuss the current challenges, and finally, we'll agree on the next steps.
734
Great.
735
That's a clear agenda.
736
Would you like me to take notes during the meeting?
737
Yes, please.
738
That would be very helpful.
739
Sure.
740
Let's get started.
741
First, I'd like to give everyone a quick update on the project.
742
Overall, things are going well, but we're slightly behind schedule.
743
Thanks for the update.
744
Could you explain what caused the delay? Of course.
745
The main issue was that we received some information from the client later than expected.
746
I see.
747
So, if I understand correctly, the delay was mainly caused by the late information from the client.
748
Exactly.
749
That's helpful.
750
And what is the current status?
751
At the moment, we've completed about 70 % of the work.
752
That's good progress.
753
Do you think we can still meet the original deadline?
754
That's a good question.
755
If everything goes smoothly from now on, I believe we can.
756
I agree.
757
However, I think we should also prepare a backup plan.
758
That's a good point.
759
Could you explain what you have in mind?
760
We could move some less urgent tasks to next week
761
and focus on the tasks that are directly connected to the client deadline.
762
I like that idea.
763
It would help us focus on our priorities.
764
Exactly.
765
Sometimes when we have too many tasks, we need to decide what is most important.
766
That's an important meeting phrase.
767
Let's focus on our priorities.
768
Yes.
769
You can use it when a discussion becomes too broad or when your team needs to concentrate on the most important work.
770
For example, you could say, we have several things to discuss, but let's focus on our priorities first.
771
That's simple and professional.
772
Now, let's talk about another common situation.
773
Imagine someone gives an idea that you don't completely agree with.
774
Okay.
775
I'll give an idea, and you can respond.
776
I think we should launch the new product next Monday.
777
Hmm, I'm not sure that's the best approach.
778
Why not?
779
I understand your point, but I think we need more time to test the product before launching it.
780
That's fair.
781
What makes you think we need more time?
782
We've identified two technical issues that could affect the customer experience.
783
I wasn't aware of that.
784
Could you give us more details?
785
Sure.
786
One issue affects the payment page and the other affects the mobile version.
787
In that case, I agree that we should wait.
788
Great.
789
Notice that I didn't simply say, you're wrong.
790
Right.
791
In a professional meeting, you usually want to disagree politely.
792
You can say, I'm not sure I agree, or I see your point, but, or I understand your perspective, however.
793
These phrases allow you to express disagreement without sounding rude.
794
And that's very important in international workplaces.
795
Let's try another example.
796
What if you strongly agree with someone's idea?
797
I think we should improve our customer support process.
798
I completely agree.
799
In fact, I think this should be one of our main priorities this quarter.
800
Exactly.
801
We have received several complaints about slow responses.
802
That's true.
803
We need to find a practical solution.
804
One possibility is to introduce a live chat service.
805
I think that's worth considering.
806
Great phrase.
807
That's worth considering.
808
Yes, it means you think an idea deserves further thought.
809
You can also say, that's an interesting idea, or let's look into that.
810
Let's look into that.
811
I like that phrase because it's useful in many situations.
812
For example, if your co -worker suggests using a new software system, you could say, that sounds interesting, let's look into that.
813
Now, let's say you don't understand something during a meeting.
814
This happens all the time, especially when people speak quickly.
815
And you should never be afraid to ask for clarification.
816
Exactly.
817
You can say, could you clarify that?
818
Or could you explain what you mean by that?
819
Let's practice.
820
We should change our customer acquisition strategy because the current model isn't scalable.
821
Sorry, could you clarify what you mean by scalable?
822
Sure.
823
I mean that the current model works for a small number of customers, but it may not work when our customer base becomes much larger.
824
Got it.
825
Thanks for explaining.
826
Got it is a natural and useful, but in a more formal meaning you can say, I understand.
827
Thank you for clarifying.
828
Good distinction.
829
Another important phrase is, if I understand correctly.
830
Yes, it helps you confirm information.
831
For example, if I understand correctly, you're suggesting that we reduce the budget by 10%.
832
And the other person can respond, yes, that's correct.
833
This is especially useful when discussing budgets, deadlines, responsibilities, or important decisions.
834
Speaking of decisions, let's discuss how to make a decision in a meeting.
835
Okay.
836
We've discussed three possible solutions.
837
Which one do you recommend?
838
Personally, I recommend the second option, because it's less expensive and easier to implement.
839
What does everyone else think?
840
I support the second option.
841
Me too.
842
I agree as well.
843
It sounds like we have a clear preference.
844
Then maybe we should move forward with option two.
845
Agreed.
846
Let's move forward with option two.
847
That's a very useful phrase.
848
Let's move forward with… It means you have decided to continue with a particular plan or option.
849
For example, we've reviewed the proposal and we'd like to move forward with your plan.
850
Now, what if the meeting is going off topic?
851
That's another common problem.
852
Imagine we're discussing the marketing campaign, but suddenly we're talking about office furniture.
853
That's definitely off -topic.
854
We can say, that's an interesting point, but let's come back to the main topic.
855
Or, let's stay focused on today's agenda.
856
And if the issue is important but not related to the current discussion?
857
You can say, let's put that on the agenda for our next meeting.
858
Excellent.
859
That keeps the meeting organized.
860
Another useful phrase is, can we come back to that later?
861
Yes, it is polite and practical.
862
Now let's talk about asking someone's opinion.
863
This is important because good meetings should include everyone.
864
You can say, what do you think?
865
That's simple.
866
For a more professional version, say, what's your view on this?
867
Or, I'd be interested to hear your thoughts.
868
Let's use that one.
869
We've discussed the new pricing strategy.
870
I'd be interested to hear your thoughts, James.
871
Thanks.
872
Personally, I think the new pricing is reasonable, but I'm concerned that some customers may find it expensive.
873
That's an interesting concern.
874
And notice that asking someone's opinion gives them an opportunity to participate.
875
Exactly.
876
If you're leading a meeting, don't do all the talking.
877
Give people space to speak.
878
Now let's imagine there is a problem.
879
The client has just informed us that they're unhappy with the latest version of the product.
880
What exactly are they unhappy about?
881
They believe the product doesn't meet two of their requirements.
882
Okay.
883
What's our next step?
884
I suggest we schedule a call with the client and understand the issue in more detail.
885
I agree.
886
We shouldn't make assumptions before speaking with them.
887
Exactly.
888
We shouldn't make assumptions is useful when you need more information before making a decision.
889
After we speak with the client, we can decide how to respond.
890
Good.
891
Let's also assign someone to manage the follow -up.
892
I can take responsibility for that.
893
Great.
894
Could you follow up with the client by Thursday?
895
Yes, I can do that.
896
Excellent.
897
Now let's talk about assigning action items.
898
At the end of a meeting, it's important to make responsibilities clear.
899
Right.
900
You can ask, who will take care of this, or who's responsible for the next step?
901
Or you can say, I'll take care of it, or I'll handle that.
902
What's the difference?
903
They're very similar.
904
I'll take care of it sounds natural and reassuring.
905
I'll handle that can sound slightly more direct and confident.
906
Good to know.
907
Now let's practice closing the meeting.
908
I think we've covered everything on the agenda.
909
Agreed.
910
We have several action items to follow up on.
911
Let's quickly summarize them.
912
First, I'll contact the client by Thursday.
913
Second, I'll update the project schedule.
914
And third, the marketing team will prepare the revised campaign proposal.
915
Perfect.
916
Is there anything else anyone would like to add?
917
Nothing from me.
918
Me neither.
919
Then I think we're ready to wrap up.
920
Great.
921
Thanks everyone for your time and input.
922
Thank you.
923
See you at the next meeting.
924
See you.
925
And that brings us to the end of today's practice.
926
Remember, speaking confidently in business meetings doesn't mean speaking perfect English.
927
It means knowing how to express your ideas clearly, ask useful questions, respond professionally, and participate in the conversation.
928
Start with simple phrases like, I agree, I see your point, could you clarify that, I'd like to add something,
929
that's worth considering, and let's move forward with this.
930
Practice these phrases out loud, don't just read them silently.
931
Imagine you're sitting in a real meeting and use the phrases naturally.
932
The more you practice, the easier it becomes to speak without translating every sentence in your head.
933
And remember, you don't need difficult vocabulary to sound professional.
934
Clear English, polite expressions, and confident communication can make a powerful difference at work.
935
So the next time you're in a business meeting, don't wait for the perfect sentence.
936
Speak up, share your ideas, ask questions, and participate.
937
Your English doesn't have to be perfect.
938
Your message just needs to be clear.
939
Thanks for learning with us today.
940
Keep practicing, keep speaking, and we'll see you in the next Business English lesson.
941
Hello everyone, and welcome back to our Business English Learning Podcast.
942
We're very happy to have you with us today for another practical English lesson.
943
I'm Leo.
944
And I'm Tina.
945
Hello everyone.
946
If you want to feel more comfortable speaking English in business meetings, today's lesson is especially useful for you.
947
That's right.
948
Today, we're talking about business meeting phrases you need to speak confidently at work.
949
In a business meeting, you may know English very well, but sometimes you don't know exactly what to say.
950
You may want to give your opinion, ask a question, interrupt politely, disagree, agree, ask for clarification, or summarize an idea.
951
And that's what we're going to practice today.
952
We'll learn these phrases naturally through realistic workplace conversations.
953
We're not going to use complicated English.
954
Our goal is simple, clear, useful, professional English that you can actually use at work.
955
So imagine you're sitting in a meeting with your colleagues.
956
The meeting is about to begin.
957
Good morning, everyone.
958
Thanks for joining.
959
Shall we get started?
960
Yes, absolutely.
961
Great.
962
The first item on today's agenda is the new customer project.
963
Leo, could you give us a quick update?
964
Certainly.
965
We completed the first stage last week, and we're now working on the second stage.
966
So far, everything is going according to plan.
967
That's good to hear.
968
Are there any issues we should be aware of?
969
There is one small issue with the delivery schedule.
970
Our supplier has asked for an additional two days.
971
I see.
972
Will that affect the final deadline?
973
It shouldn't, as long as we receive the materials by Thursday.
974
Excellent!
975
So one phrase you should remember is, shall we get started?
976
It's a natural way to begin a meeting.
977
You can also say, let's get started or let's begin.
978
If you're leading a formal meeting, shall we get started sounds polite and professional.
979
And when you want someone to provide information, you can say, could you give us a quick update?
980
That's much more natural in a meeting than simply saying, tell us what happened.
981
Exactly.
982
Now let's continue with the same meeting.
983
Tina, I have a question about the schedule.
984
Sure, go ahead.
985
Are we still aiming to complete the project by the end of the month?
986
Yes, that's still our target.
987
Good.
988
I just wanted to make sure we're all working toward the same deadline.
989
That's a good question.
990
Notice the phrase, I just wanted to make sure.
991
It is very useful in professional English.
992
Yes, it makes your questions sound polite and explains why you are asking.
993
For example, I just wanted to make sure everyone received the email.
994
Or, I just wanted to make sure we're all on the same page.
995
On the same page is another very common business expression.
996
It means everyone has the same understanding.
997
Let's use it in another meeting.
998
Before we move forward, can we make sure we're all on the same page?
999
Good idea.
1000
We're planning to launch the new service in June, correct?
1001
Yes, that's my understanding.
1002
And the marketing campaign will begin two weeks before the launch?
1003
Correct.
1004
Great.
1005
Now we're all on the same page.
1006
Excellent.
1007
Now let's practice giving an opinion.
1008
Tina, what do you think about the proposed marketing strategy?
1009
In my opinion, the strategy is strong, but I think we should focus more on existing customers.
1010
Why do you say that?
1011
Because our existing customers already know our service.
1012
It may be easier and less expensive to encourage them to buy additional products.
1013
That's an interesting point.
1014
When you want to give your opinion in a meeting, you can say, in my opinion, from my perspective, I believe, or I think.
1015
And if you want to sound confident but not too strong, from my perspective is especially useful.
1016
For example, from my perspective, we should wait until we have more information.
1017
Or, from my perspective, this option gives us more flexibility.
1018
Now let's practice agreeing with someone.
1019
I think we should improve our customer support process.
1020
I completely agree.
1021
Our response time has increased recently.
1022
Exactly.
1023
We need to respond more quickly.
1024
Another option is, I agree with you, or simply, that's a good point.
1025
And you can make your agreement stronger by saying, I completely agree, or I couldn't agree more.
1026
But sometimes you don't completely agree.
1027
That's when professional disagreement becomes important.
1028
Leo, I think we should reduce the price of the service by 20%.
1029
I see your point, but I'm not sure that's the best approach.
1030
Why not?
1031
A 20 % reduction could affect our profit margin.
1032
I'd suggest starting with 10 % and reviewing the results.
1033
That's a fair point.
1034
Maybe 10 % would be a better starting point.
1035
Great.
1036
I see your point, but is an excellent phrase for polite disagreement.
1037
Notice that we didn't say, that's wrong.
1038
Right.
1039
In a professional meeting, you want to disagree with the idea, not attack the person.
1040
You can also say, I understand your perspective, but I have a slightly different view.
1041
Or, that's an interesting suggestion.
1042
However, I think we should consider another option.
1043
Now, let's practice asking for clarification.
1044
Tina, we need to improve our customer journey.
1045
Could you clarify what you mean by improve?
1046
Sure.
1047
I mean we should make the registration process simpler.
1048
Okay, that makes sense.
1049
Could you clarify what you mean is a phrase every business English learner should know?
1050
Absolutely.
1051
If you don't understand something, don't pretend that you do.
1052
You can also say, could you explain that in a little more detail?
1053
Or, could you give me an example?
1054
Or even, if I understand correctly, you're suggesting that we change the process.
1055
Is that right?
1056
That last expression is especially useful, because you're checking your understanding.
1057
Let's practice it.
1058
We should change the way we communicate with our suppliers.
1059
If I understand correctly, you're suggesting that we use a new communication system.
1060
Is that right?
1061
Exactly.
1062
Perfect.
1063
Now, let's practice interrupting someone politely.
1064
This can be difficult for English learners.
1065
Yes, you don't want to sound rude.
1066
Imagine I'm explaining something in a meeting.
1067
Tina, may I jump in for a moment? Of course.
1068
I just want to add one point.
1069
We also need to consider the budget.
1070
Good point.
1071
Thank you.
1072
May I jump in is a natural way to ask permission to speak while someone else is talking.
1073
You can also say, can I add something here?
1074
Or, sorry to interrupt, but may I add something?
1075
These expressions are much better than simply speaking over someone.
1076
Let's try another one.
1077
Sorry to interrupt, but I think there's an important detail we need to consider.
1078
Sure, what's the detail?
1079
The contract requires us to give the customer 30 days' notice.
1080
Ah, you're right.
1081
That's important.
1082
Great.
1083
Now let's practice asking someone to repeat something.
1084
Leo, the finance team will revise the forecast based on the updated quarterly assumptions.
1085
Sorry, could you repeat the last part? Of course.
1086
I said that finance will revise the forecast using the updated quarterly assumptions.
1087
Thanks, that's much clearer.
1088
If you don't hear something clearly, say, could you repeat that please?
1089
Or, sorry, I didn't catch that.
1090
I didn't catch that is very natural in conversation.
1091
It simply means you didn't hear or understand something.
1092
Now let's practice making a suggestion.
1093
We need to reduce the number of meetings we have every week.
1094
I'd suggest combining the two Monday meetings into one.
1095
Why do you think that would help?
1096
We could save time and still cover the same topics.
1097
That sounds reasonable.
1098
I'd suggest is a very useful business phrase.
1099
You can say, I'd suggest reviewing the data first.
1100
Or, I'd suggest speaking to the customer before making a decision.
1101
Another useful phrase is, why don't we?
1102
For example, why don't we schedule another meeting?
1103
Or, why don't we ask the sales team for their opinion?
1104
Now let's practice discussing a problem.
1105
We have a problem with the new software.
1106
What seems to be the issue?
1107
Several employees are having trouble accessing their accounts.
1108
Have you contacted the IT team?
1109
Yes, they're looking into it now.
1110
Do we know how long it will take to fix?
1111
Not yet, they're still investigating.
1112
Okay, let's wait for their update before deciding what to do next.
1113
What seems to be the issue is a professional way to ask about a problem.
1114
And their looking into it means they are investigating the situation.
1115
Now, let's talk about making decisions.
1116
We've discussed both options.
1117
I think we need to make a decision today.
1118
I agree.
1119
Which option do you recommend?
1120
I recommend the second option because it gives us more flexibility.
1121
I'm comfortable with that.
1122
Great.
1123
Shall we go ahead with option two?
1124
Yes, let's do that.
1125
Shall we go ahead with is a useful way to ask whether everyone agrees to proceed.
1126
And I'm comfortable with that means you're okay with the decision.
1127
Now, imagine there are several different opinions in the room.
1128
We have three different suggestions, but we need to choose one.
1129
Maybe we should step back and look at the main objective.
1130
That's a good idea!
1131
Our main objective is to improve customer satisfaction without increasing costs too much.
1132
When we look at it that way, the second option makes the most sense.
1133
I agree.
1134
That's a useful technique in meetings.
1135
When discussions become complicated, return to the main objective.
1136
Exactly.
1137
You can say, let's focus on the main objective.
1138
Or, let's keep the bigger picture in mind.
1139
The bigger picture means the overall situation rather than one small detail.
1140
Let's practice another useful phrase.
1141
Could we come back to that?
1142
Good one.
1143
Leo, should we change the company website design?
1144
That's worth discussing, but could we come back to that later?
1145
I think we should finish the budget discussion first.
1146
Sure, let's put it on the list for later.
1147
Very useful.
1148
Sometimes a meeting has too many topics, and you need to control the conversation.
1149
Exactly.
1150
You can also say, let's come back to that point after we discuss the current issue.
1151
Now let's practice asking someone's opinion.
1152
Sarah, what's your view on this proposal?
1153
I think it has potential, but I'm concerned about the implementation time.
1154
That's helpful.
1155
What would you change?
1156
I'd give the team another week to prepare.
1157
Good suggestion.
1158
What's your view is a professional way to ask for an opinion.
1159
You can also say, what do you think, which is more casual, but still completely natural at work.
1160
Or, what's your take on this?
1161
What's your take is a conversational business expression, meaning, what is your opinion?
1162
Now let's practice talking about deadlines.
1163
When can we expect the final report?
1164
We're aiming to have it ready by Thursday afternoon.
1165
Is that realistic?
1166
Yes, provided we receive the final figures from finance tomorrow.
1167
Okay.
1168
Please keep me updated if anything changes.
1169
I will.
1170
Provided we receive means the plan depends on that condition.
1171
And please keep me updated is essential workplace English.
1172
Now, let's practice responding when you don't know the answer.
1173
Do you know why the customer canceled the order?
1174
I'm not sure, actually.
1175
Let me check the customer notes and get back to you.
1176
Good.
1177
When you don't know something, don't guess.
1178
Exactly.
1179
Say, I'm not sure, but I'll find out.
1180
Or, let me check and get back to you.
1181
These phrases help you sound professional, even when you don't have an immediate answer.
1182
Now we're reaching the end of the meeting.
1183
Before we wrap up, let's quickly review the main action points.
1184
I'll prepare the...
1185
Thank you.
关于本课
您正在使用跟读技巧通过视频"50 Business Meeting Phrases You Need to Speak Confidently at Work | Business Podcast (B2–C1)"练习英语口语和发音。
每天练习15到30分钟,将显著提高您的英语流利度和发音准确度。
什么是跟读法?
跟读法 (Shadowing) 是一种有科学依据的语言学习技巧,最初开发用于专业口译员的培训,并由多语言者Alexander Arguelles博士普及。这个方法简单而强大:您在听英语母语原声的同时立即大声重复——就像是一个延迟1-2秒紧跟说话者的影子。与被动听力或语法练习不同,跟读法强迫您的大脑和口腔肌肉同时处理并模仿真实的讲话模式。研究表明它能显着提高发音准确性,语调,节奏,连读,听力理解和口语流利度——使其成为雅思口语备考和真实英语交流最有效的方法之一。