Shadowing-Übung: Communication Skills at Work: 4 Key Tips | Indeed Career Tips - Englisch Sprechen Lernen mit Video
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Hi everybody and welcome.
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My name is Jen and I'm a career coach at Indeed with over 10 years of experience in career services.
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Over the years I've worked with hundreds of job seekers from a variety of different industries.
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Today I'm going to share some advice with you that I've refined over the years for how to improve communication skills.
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Strong communication skills can help in all aspects of life from personal relationships to education and professional success.
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We'll discuss four important questions that will help you improve your communication skills including How do I sound?
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What does my body language say about me?
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Where am I looking?
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Why is listening an important part of communication?
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At the end of the video, we'll discuss key tips for when to ask questions if somebody else is speaking, so be sure to stick around.
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Communication skills are vital to just about any role in any organization, and it's a useful skill both in and out of the workplace.
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If you're a professional, it's likely you'll need to learn how to communicate well with your peers.
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The bottom line is that everyone can benefit from making efforts to be a strong communicator.
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Today, we're going to focus on improving your verbal and nonverbal communication skills.
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A good first step is to establish a baseline understanding of how you're currently communicating.
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To do this, consider recording yourself speaking.
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A video recording can be the most helpful because you'll be able to evaluate how you're communicating both verbally and nonverbally.
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Now that we've established that everyone should work to be an effective communicator, Let's talk about the questions that you can ask yourself every day to make sure that you're communicating effectively.
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Question one, how do I sound?
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When communicating verbally, aim to use a voice that is audible and confident.
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I know this can be a challenge.
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The fear of public speaking is a very common phobia, and it can be hard to sound confident if you aren't feeling that way.
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But how your message is delivered can impact how your message is received by the audience.
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So let's walk through the key elements of sound.
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First, let's address how to sound confident and relaxed.
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People who speak with confidence are effective communicators because people often are more inclined to believe someone who speaks confidently.
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Consider using relaxation techniques like taking deep breaths and actively releasing tension in your shoulders.
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Also, watch out for filler words like um, uh, and like that tend to creep into our language unintentionally.
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While it may feel natural to use one after completing a sentence to pause to collect your thoughts, it can be distracting for your audience and undermine the appearance of certainty in what you're saying.
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To work on replacing these words, try taking a deep breath when you need to pause to gather your thoughts
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or when you find that you're looking to transition to your next point.
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Another important element of speaking is speed.
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It's common for nerves to make you have a fast pace when you start speaking, but it's really easy to correct.
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Start by just being aware of your pace.
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If you notice you're speaking quickly, pause once you've completed your sentence, take a slow, deep breath, and then start your next sentence paying attention to keeping an even pace.
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Remember that people will take longer to process what you're saying because the information will will be new to them.
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In general, speak a touch more slowly than may feel natural to you.
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If you want to get technical about assessing your speed, a good range of speech tends to be between 140 to 160 words per minute.
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You can calculate your words per minute by recording yourself naturally reading a script
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and seeing how many words you get through in one minute.
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Before I move on, please let me know
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if this video is helpful by liking and subscribing for more career and job search advice.
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Alright, the next question you can ask yourself to improve your communication skills is, where am I looking?
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Eye contact is a key part of nonverbal communication.
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Something as simple as making eye contact while speaking can help to improve your communication skills.
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Making eye contact helps build a connection with the person or audience you're speaking to, but where to look when speaking can vary depending on the environment.
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If you're presenting, you'll want to practice making eye contact with people in different
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areas of the room to engage the whole audience practicing in an empty room, pick different points on the wall on the left,
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middle, and right side of the room at the eye level which you think your audience will be at.
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Practice shifting your focus to these different points to mimic making eye contact with different members of your audience.
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If you're speaking at a meeting or in a one-on-one setting, be sure to have your head raised and make eye contact with the person you're speaking with.
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When you're in a video meeting, try to look at the camera instead of looking at the person's face.
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Looking directly at the camera mimics making eye contact.
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Moving on, let's talk about why listening is an important part of communication.
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As you've likely picked up on by now, being an effective communicator means more than just speaking confidently and clearly.
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A vital part of communication is listening and making someone feel heard.
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Active listening is a technique where people use verbal and non-verbal communication techniques to become a better listener.
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Improving your active listening skills helps you to communicate better with others when conducting a meeting, presentation, or even when participating in a one-on-one conversation.
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Try these simple techniques to improve your listening skills.
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Paraphrase, summarize the main points of the message the speaker shared to show you care about fully understanding their meaning.
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This will also give the speaker an opportunity to clarify vague information and expand their message.
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This can be especially effective in conflict resolution.
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For example, if you're not seeing eye to eye with someone, try using your own words to state what you think the other person meant.
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Start by using phrases like, I hear you saying, or so I believe you are saying.
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This helps the other person know that you have heard them
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and do or do not understand what they are trying to say.
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If you are resolving a conflict, consider including any emotion that you feel in the other person's message.
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Using phrases like, it sounds like you feel, or I believe that you feel, can confirm the other person's feelings in the context of the discussion,
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and might help them to move on and pursue constructive solutions to the conflict.
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Display empathy.
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If the situation requires it, make sure the speaker understands you're able to recognize their emotions and share their feelings.
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By showing compassion, rather than just feeling it, you're able to connect with the speaker and begin to establish a sense of mutual trust.
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An example might be, I'm so sorry that you're dealing with this problem.
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Let's figure out some ways in which I can help.
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Share similar experiences.
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Discussing comparable situations will not only show the speaker you've successfully interpreted their message, but it can help them to relate to you.
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If the speaker has shared a problem, providing input from how you solve similar challenges is valuable to others.
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For example, you could share, I had a tough time getting started with this program too, but it does get much easier.
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After just a few weeks, I felt completely comfortable using all of its new features.
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Recall previously shared information.
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Make efforts to remember key concepts, ideas, and other critical points the speaker has shared with you in the past.
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Doing so demonstrates that you're not only listening to what they're currently saying, but you're able to retain information and recall specific details.
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For example, you might say, last week you mentioned adding a more senior coordinator to help with this account, and I think that's a great idea.
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Smile and nod.
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Offering the speaker a few simple nods shows you understand what they're saying.
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A nod is a helpful, supportive cue, and it doesn't necessarily communicate that you agree with the the speaker, only that you're able to process the meaning of their message.
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Like a nod, a small smile encourages the speaker to continue.
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However, unlike the nod, it communicates you agree with their message or you're happy about what they have to say.
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For more information on active listening, be sure to check out this career guide article.
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And now as a bonus, let's talk about when to ask questions.
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If you're listening to someone speak, please wait until they've finished speaking to start asking any questions.
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You want to avoid interrupting them mid-speech as this can be disruptive to the conversation.
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This is the best practice that's applicable if you're in a presentation, small group, or even a one-on-one conversation.
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When it's the appropriate time to ask questions, aim to ask open-ended questions that gather more information and ensure that the speaker feels heard.
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Make sure that these questions cannot be answered with the simple yes or no. For example, if someone is asking to make changes to a process,
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instead of just asking, is there something wrong with the current process?
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Try asking.
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You've brought up some really interesting points.
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What changes would you want to make to the process immediately?
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And what are some potential long-term improvements?
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If someone is sharing details about a broad subject or topic, you can ask direct questions
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that guide the speaker to provide more details about the information they shared or to narrow down the topic.
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For example, if someone on your team shares that they're feeling overworked, you could ask for more specific information by saying, tell me more about your current workload.
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Which of these projects is the most time consuming?
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Asking questions that allow the person you're speaking with to provide more context signals to them
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that you value their opinion and you want to hear more.
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So there you have it.
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As a recap, to improve your communication skills, ask yourself these four questions.
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How do I sound?
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What does my body language say about me?
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Where am I looking?
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And why is listening an important part of communication?
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And finally, be sure to ask open-ended questions when you want to gather more information and let the audience feel heard.
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For more tips about how you can improve your communication skills, be sure to check out this career guide article right here.
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I hope that you find these tips to be helpful as you start to assess and improve your communication skills.
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I think that you'll find that once you start paying attention to your tone of voice, if you're making eye contact, and if you're actively listening to others, your communication skills will greatly improve.
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Most of all, if you're feeling bogged down in the details of this advice, aim to just focus on what you're trying to say and why you believe it's important.
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If you thought that this video was helpful, please share it with others.
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And if you'd like to see more videos like this, be sure to like and subscribe and hit the notification bell to stay updated.
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Thank you so much for watching.
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We'll see you next time.
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Kontext & Hintergrund
Die Video "Communication Skills at Work: 4 Key Tips" von Karrierecoach Jen bietet wertvolle Einblicke in die Verbesserung von Kommunikationsfähigkeiten – ein essenzielles Thema für Englischlerner, die beruflich oder privat erfolgreich kommunizieren wollen. Mit über 10 Jahren Erfahrung teilt Jen praxisnahe Tipps, die nicht nur in der Arbeit, sondern in allen Lebensbereichen helfen. Für diejenigen, die Englisch sprechen üben, ist dieses Video ein goldener Schatz, da es sowohl verbale als auch nonverbale Aspekte behandelt – perfekt fürs Shadowing und das Lernen mit realen Szenen.
Top 5 Phrasen für die tägliche Kommunikation
- "Strong communication skills can help in all aspects of life" – Ein unverzichtbarer Satz, um die Wichtigkeit von Kommunikation zu betonen.
- "Consider using relaxation techniques like taking deep breaths" – Praktisch für Situationen, in denen man nervös ist (z. B. bei Präsentationen).
- "Watch out for filler words like um, uh, and like" – Ein Tipp, der die Klartheit der Sprache verbessert – ideal fürs Englisch lernen mit YouTube.
- "Start by just being aware of your pace" – Hilfreich, um nicht zu schnell zu sprechen und Verständlichkeit zu gewährleisten.
- "Making eye contact helps build a connection" – Ein nonverbaler Trick, der in Gesprächen eine große Rolle spielt.
Schritt-für-Schritt-Shadowing-Anleitung
Um die Inhalte des Videos effektiv zu lernen, nutze das Shadowing – eine Methode, die dir hilft, Aussprache, Rhythmus und Intonation zu verbessern. Hier die Schritte:
- Video in Abschnitte teilen: Beginne mit kurzen Passagen (10–15 Sekunden), z. B. den Teil über "filler words".
- Zuerst anhören: Höre den Abschnitt aufmerksam zu, um den Kontext und die Rhythmik zu verstehen.
- Direkt nachsprechen: Wiederhole den Abschnitt sofort nach, versuche, Tonhöhe, Tempo und Betonung genau zu kopieren. Nutze eine shadowing site, um deine Aufnahmen zu vergleichen.
- Auf Fehler achten: Beachte, ob du "um" oder "uh" verwendest, ob dein Tempo zu hoch ist oder ob du Augenkontakt (auch in Gedanken) machst.
- Wiederhole: Übe jeden Abschnitt bis zu 5 Mal, bis du ihn flüssig und selbstbewusst sprechen kannst. So baust du langsam Vertrauen auf und verbessern deine Kommunikationsfähigkeiten.
Durch dieses Vorgehen machst du schnelle Fortschritte – und das Beste: Du lernst in realen Szenen, die dir im Alltag helfen. Also: Schalte das Video ein, starte mit dem Shadowing und sieh, wie dein Englisch sich verbessert!
Grammatik in diesem Video
Die Strukturen, die der Sprecher am häufigsten verwendet, mit den genauen Worten aus dem Video:
| Struktur | Im Video |
|---|---|
| Bedingungssätze if + Satz, will/would + Verb – eine Bedingung und ihre Folge | If you're a professional, it's likely you'll need · If you're presenting, you'll want |
| Present Perfect have/has + Partizip Perfekt – eine vergangene Handlung, die jetzt noch wichtig ist | I've worked · I've refined · we've established |
| Passiv be + Partizip Perfekt – wichtig ist, was geschieht, nicht wer es tut | is delivered · is speed · cannot be answered |
Was ist die Shadowing-Technik?
Shadowing ist eine wissenschaftlich fundierte Sprachlerntechnik, die ursprünglich für die professionelle Dolmetscherausbildung entwickelt und durch den Polyglotten Dr. Alexander Arguelles populär gemacht wurde. Die Methode ist einfach aber wirkungsvoll: Du hörst englisches Audio von Muttersprachlern und wiederholst es sofort laut — wie ein Schatten, der dem Sprecher mit nur 1–2 Sekunden Verzögerung folgt. Anders als passives Hören oder Grammatikübungen zwingt Shadowing dein Gehirn und deine Mundmuskulatur, gleichzeitig echte Sprachmuster zu verarbeiten und zu reproduzieren. Studien zeigen, dass es Aussprachegenauigkeit, Intonation, Rhythmus, verbundene Sprache, Hörverständnis und Sprechflüssigkeit signifikant verbessert — was es zu einer der effektivsten Methoden für die IELTS Speaking-Vorbereitung und reale englische Kommunikation macht.