A healthcare management conference agenda
Level B23 min
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Format
- 45 seconds to read the information, 3 seconds to prepare
- 15, 15 and 30 seconds to answer
Tips
- While reading, note the times, places and anything unusual (cancelled, moved).
- Q9 is often a trap: the caller has wrong information that you must correct politely.
- Q10 asks for two or more items — mention all of them with their details.
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Hi, my name is Daniel Price. I'm registered for the healthcare management conference next Saturday, and I was hoping you could answer a few questions about the schedule.
ExaminerWhere is the conference being held, and what time does registration begin?
Information
| Time | Session | Speaker | Room |
| 8:30–9:00 A.M. | Registration and coffee | — | Main Lobby |
| 9:00–10:00 A.M. | Keynote: The Future of Patient Care | Dr. Helen Ward | Hall A |
| 10:15–11:15 A.M. | Workshop: Reducing Staff Turnover | Mark Jensen | Room 2 |
| 11:30 A.M.–12:30 P.M. | Panel Discussion: Digital Health Records | Various speakers | Hall A |
| 12:30–1:30 P.M. | Lunch | — | Garden Terrace |
| 1:30–2:30 P.M. | Workshop: Budget Planning for Clinics | Lisa Moreno | Room 3 |
| 2:45–3:45 P.M. | Workshop: Leading Through Change | Mark Jensen | Room 2 |