Shadowing Practice: Conversation Practice to Improve Your Business English — 35 Common Situations - Learn English Speaking with Video
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This video contains 35 common situations to practice basic business English conversation.
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After listening to these conversations, you will definitely want to use the expressions you have learned.
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Lesson 1.
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Introducing a friend.
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Listen and practice.
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Hi, I'm John.
7
Nice to meet you.
8
Hi, John.
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I'm Sarah.
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Nice to meet you too.
11
Have you been with the company long?
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No, I just started last month.
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How about you?
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I've been here for three years now.
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It's a great place to work.
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That's good to hear.
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What do you do here?
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I'm in the marketing department.
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We handle all the advertising campaigns.
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Interesting.
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I'm in the accounting department.
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Accounting is important.
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Keeping track of finances is key in business.
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Absolutely.
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And good marketing drives the business forward.
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True.
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By the way, are you attending the conference next week?
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Yes, I am.
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Are you going as well?
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Yes, I think it will be a good opportunity to learn and network.
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I agree.
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It's always good to meet people from different departments.
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Definitely.
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Let's exchange contact information.
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It might be helpful to stay connected.
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That's a great idea.
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Here's my business card.
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Thanks, here's mine.
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Let's keep in touch.
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Sure, looking forward to it.
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Have a great day.
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Lesson 2, Meeting New Colleagues Listen and practice.
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Hi, I'm David.
44
Are you new here?
45
Yes, I'm Emma.
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I just joined today.
47
Welcome to the team, Emma.
48
Which department are you in?
49
Thank you, David.
50
I'm in the HR department.
51
HR, that's great.
52
I'm in the IT department.
53
We often work closely with HR.
54
Oh, that's interesting.
55
I look forward to collaborating with you.
56
Definitely.
57
How are you finding the office so far?
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It's quite nice.
59
Everyone seems friendly.
60
Yes, it's a good work environment.
61
Have you been given a tour yet?
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Not yet.
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I'm still getting settled in.
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I could show you around if you like.
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It's always helpful to know where everything is.
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That would be wonderful.
67
Thank you.
68
No problem.
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Do you have any questions about the company?
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Yes, actually.
71
What's the culture like here?
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It's very collaborative and open.
73
We have regular team meetings and value everyone's input.
74
That sounds great.
75
I'm eager to be a part of it.
76
You'll fit right in.
77
Let's go for that tour now?
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Yes, let's do that.
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Thanks for your help, David.
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Lesson 3.
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Scheduling a meeting Listen and practice.
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Hi, Lisa.
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Do you have a moment?
84
Sure, Mark.
85
What's up?
86
I'd like to schedule a meeting to discuss the upcoming project.
87
Sounds good.
88
When are you thinking?
89
How about next Monday at 10 a.m.?
90
Monday works, but can we do it at 11 a.m instead?
91
11 a.m is perfect.
92
Should I book the conference room?
93
Yes, please.
94
And could you invite Tom and Susan from the design team?
95
Of course, I'll add them to the invite.
96
Will an hour be enough?
97
I think so.
98
We just need to outline the initial steps.
99
Great.
100
I'll prepare an agenda and send it out before the weekend.
101
Thanks, Mark.
102
That'll help us stay focused.
103
No problem.
104
Do you want to include anything specific on the agenda?
105
Yes.
106
Let's also discuss the budget and timeline.
107
Got it.
108
I'll make sure those points are included.
109
Perfect.
110
I appreciate you organizing this, Mark.
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It's my pleasure.
112
I'll send the meeting invite shortly.
113
Thanks.
114
See you then.
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Lesson 4.
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Attending a Meeting Listen and practice.
117
Good morning, Emily.
118
Are you ready for the meeting today?
119
Good morning, Mike.
120
Yes, I've prepared my presentation.
121
Excellent.
122
Did you get the revised agenda I sent out?
123
Yes, I did.
124
The addition of the client feedback section was a good idea.
125
Thanks.
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I thought it would be beneficial for the team.
127
What time will you present?
128
I'm scheduled right after the budget discussion, around 10.30 a.m.
129
Perfect.
130
I'll make sure everyone is back from the break on time.
131
Thanks, Mike.
132
How long do I have for the presentation?
133
You have 20 minutes followed by a 10-minute Q&A session.
134
Sounds good.
135
Do you know if the projector is set up in the meeting room?
136
Yes, it's all set up.
137
I checked it this morning.
138
Great.
139
I'll bring my laptop.
140
Should I bring extra copies of the report?
141
I've already printed copies for everyone.
142
They're in the meeting room.
143
That's very efficient of you, Mike.
144
Thanks for handling these details.
145
No problem at all.
146
Let's make this meeting productive.
147
Absolutely.
148
Looking forward to it.
149
See you there.
150
Lesson 5.
151
Joining a lunch break.
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Listen and practice.
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Hi, Anna.
154
Are you going for lunch now?
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Yes, I am, Tom.
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Just heading out.
157
Great.
158
Mind if I join you?
159
I'm new here and haven't explored the nearby places.
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Not at all.
161
I know a great cafe nearby.
162
That sounds perfect.
163
Do they have a good selection?
164
Yes, they have sandwiches, salads, and some vegan options too.
165
Wonderful.
166
I'm always up for trying new food.
167
How long have you been with the company?
168
About two years now.
169
It's been a great experience.
170
I'm glad to hear that.
171
I'm just starting my second week here.
172
Oh, how are you finding it so far?
173
Everyone's been really welcoming.
174
I'm in the finance department.
175
That's a busy department.
176
I'm in marketing myself.
177
Yes, it's been a learning curve.
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What's your favorite project in marketing?
179
I loved working on our recent social media campaign.
180
Social media is so vital these days.
181
Did you have lunch plans already, or can we head to the cafe?
182
I didn't have plans.
183
The cafe sounds great.
184
Let's go.
185
Perfect.
186
I'm looking forward to it.
187
Me too.
188
It's nice to have company for lunch.
189
Lesson 6.
190
Asking for help with a task.
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Listen and practice.
192
Hi, Laura.
193
Do you have a minute?
194
Sure, Kevin.
195
What do you need?
196
I'm struggling with the budget report.
197
Can you help me? Of course.
198
What specifically is the issue?
199
I'm not sure how to categorize some of these expenses.
200
Let's go through them together.
201
I'll show you how.
202
That would be really helpful.
203
I appreciate it.
204
No problem.
205
Learning the system takes time.
206
Yeah, I want to make sure it's accurate.
207
Accuracy is key in budget reports.
208
Let's start with the first item.
209
Right.
210
So, where would office supplies fall under?
211
They're usually classified as office expenses.
212
Got it.
213
And what about travel costs for the sales team?
214
Those are e-travel expenses.
215
They're separate from general expenses.
216
I see.
217
This is making more sense now.
218
It's all about categorization.
219
Anything else you're unsure about?
220
Just a couple more items, but I think I've got the hang of it now.
221
Great.
222
I'm here if you have more questions.
223
Thanks, Laura.
224
You've been a huge help.
225
Happy to assist, Kevin.
226
Let's get that report done right.
227
Lesson 7.
228
Participating in a conference call.
229
Listen and practice.
230
Hi, Emily.
231
Are you ready for the conference call at 2 p.m.?
232
Hi, Josh.
233
Yes, I've prepared my notes.
234
Great.
235
Do you know who all will be participating?
236
Yes, the teams from London and Tokyo will join.
237
That's a good mix.
238
Do you have the call agenda?
239
I do.
240
First, we'll discuss the project timeline.
241
Excellent.
242
I'll talk about the budget after that.
243
Perfect.
244
I'll follow with the marketing plan.
245
Sounds like we're well prepared.
246
How long will the call be?
247
It's scheduled for one hour.
248
We need to be concise.
249
Agreed.
250
Should we do a quick tech check before the call?
251
Good idea.
252
Let's ensure our microphones and speakers work.
253
Right?
254
We don't want any technical issues during the call.
255
Exactly.
256
These international calls need to run smoothly.
257
I'll log in 10 minutes early to check everything.
258
I'll join you then.
259
Better to be safe than sorry.
260
Definitely.
261
Let's make this call productive.
262
Agreed.
263
We have a lot to cover.
264
I'll see you online.
265
See you at 2 p.m.
266
Thanks, Emily.
267
No problem, Josh.
268
Let's make it a great call.
269
Lesson 8.
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Writing Professional Emails Listen and practice.
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Hi, Lisa.
272
Can you help me draft an email?
273
Sure, Tom.
274
What's it about?
275
It's to our supplier about a delayed shipment.
276
Okay.
277
Start with a polite greeting.
278
Should I say, Dear Mr. Johnson?
279
Yes, that's appropriate.
280
Then mention the purpose of the email.
281
Like, I am writing regarding our recent order?
282
Exactly.
283
Then, state the issue clearly.
284
All right, we have not received the shipment due on the 5th.
285
Good.
286
Then, ask for an update politely.
287
How about could you please provide a status update?
288
Perfect.
289
It's always good to be courteous.
290
Should I mention the impact of delay?
291
Yes, but keep it professional.
292
I'll add this delay is impacting our production schedule.
293
That's clear and to the point.
294
Finally, I'll thank him for his attention to this matter.
295
Yes, and close with us sincerely, Tom.
296
Thanks, Lisa.
297
Your advice makes this easier.
298
Happy to help, Tom.
299
A good email is important.
300
Lesson 9 Negotiating with Clients Listen and Practice Hi, Emily.
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We need to negotiate with a client today.
302
Hi, James.
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What's the main issue?
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They want a lower price on our services.
305
Okay.
306
We should start by understanding their budget.
307
Right?
308
We need to ask what they can afford.
309
And then we can talk about adjusting the scope.
310
Yes, maybe we can offer a smaller package.
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Exactly.
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It's about finding a middle ground.
313
I'm also thinking of suggesting a longer contract.
314
That's a good strategy.
315
It could be more beneficial for both.
316
Agreed.
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But we need to stay firm on our quality standards.
318
Absolutely.
319
Quality should not be compromised.
320
I'll emphasize the value we bring to their business.
321
That's important.
322
Highlight our strengths.
323
And if we can't agree?
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We can suggest revisiting the discussion in a few months.
325
That's a good fallback.
326
Thanks, Emily.
327
No problem.
328
Negotiations are all about balance.
329
Lesson 10.
330
Discussing a project.
331
Listen and practice.
332
Hi, Sarah.
333
Ready to discuss the new project?
334
Yes, I am, Mike.
335
Where should we start?
336
Let's begin with the project timeline.
337
Good idea.
338
The deadline is in three months.
339
That's tight.
340
We'll need to prioritize tasks.
341
Absolutely.
342
Let's start with the critical milestones.
343
We should also assign team responsibilities early.
344
Agreed.
345
I'll draft a list of tasks for each team member.
346
Great.
347
What about resources?
348
Do we have everything we need?
349
We might need additional software for the design team.
350
Let's make sure we allocate budget for that.
351
Definitely.
352
We can't afford delays due to lack of tools.
353
Also, how often should we have project meetings?
354
Weekly meetings would be ideal to track progress.
355
Sounds good.
356
We'll keep them concise and focused.
357
Perfect.
358
Let's make this project a success.
359
Lesson 11, Giving Feedback.
360
Listen and practice.
361
Hi, Anna.
362
I need to give feedback to our intern.
363
Hi, Jack.
364
What kind of feedback?
365
His reports are good, but they lack detail.
366
Start with positive feedback first.
367
So, I should say your reports are well-structured?
368
Yes, and then suggest adding more detail.
369
Like, it would be beneficial to include more analysis?
370
Exactly.
371
It's constructive.
372
Should I give examples?
373
Yes, examples make it clearer.
374
Okay, I'll prepare a few before our meeting.
375
Also, encourage him to ask questions.
376
Right?
377
I'll let him know I'm available for guidance.
378
That's good.
379
Feedback is about growth.
380
Thanks, Anna.
381
I want to be supportive, not critical.
382
You've got the right approach, Jack.
383
Lesson 12, Receiving Feedback.
384
Listen and Practice.
385
Hi, Julia.
386
I received your feedback on my project.
387
Hi, Mark.
388
I hope it was helpful.
389
Yes, it was, but I have some questions.
390
Sure.
391
What do you need clarification on?
392
You mentioned the need for more detailed analysis.
393
Yes, especially in the market research section.
394
Could you give me an example of what you're looking for? Of course.
395
More statistics and trends would be useful.
396
That makes sense.
397
I'll work on adding those.
398
Great.
399
It's important to support our findings with data.
400
Also, you suggested a different format.
401
Yes, a more visual presentation would be effective.
402
Like charts and graphs?
403
Exactly.
404
It makes the report more engaging.
405
I'll try integrating those into the next draft.
406
That would be excellent.
407
Visuals can really enhance understanding.
408
Thanks for your guidance, Julia.
409
You're welcome, Mark.
410
I'm looking forward to the revised version.
411
Lesson 13.
412
Sharing Office News Listen and practice.
413
Hi, Emma.
414
Have you heard the latest office news?
415
Hi, Daniel.
416
No, I haven't.
417
What's up?
418
We're getting a new team leader next month.
419
Oh, really?
420
Who is it?
421
It's Susan from the marketing department.
422
That's interesting.
423
She has a great reputation.
424
Yes, and she brings a lot of experience.
425
How will this change our team?
426
I think it'll bring fresh ideas and perspectives.
427
That sounds promising.
428
Definitely.
429
Plus, there might be some restructuring.
430
As long as it's for the better.
431
I agree.
432
Change can be good.
433
True.
434
It's always exciting to see new developments.
435
Absolutely.
436
Let's keep an open mind.
437
Agreed.
438
Thanks for the update, Daniel.
439
Lesson 14, Reporting Progress.
440
Listen and practice.
441
Hi, Sarah.
442
How's the project going?
443
Hi, Chris.
444
It's on track.
445
Thanks.
446
Have you met the latest milestones?
447
Yes, the design phase is complete.
448
That's great news.
449
What's next?
450
We're starting the development phase now.
451
Keep me updated on the progress. Will do.
452
There might be some challenges ahead.
453
What kind of challenges?
454
Mainly technical, but our team is capable.
455
Good to hear.
456
Do you need any additional resources?
457
Not currently, but I'll let you know if we do.
458
All right.
459
Remember, communication is key.
460
Absolutely.
461
I'll ensure regular updates.
462
That's important for the project's success.
463
Definitely.
464
We're all committed to making this a success.
465
Lesson 15, Solving Workplace Issues Listen and practice.
466
Hi, Lisa.
467
There's an issue in the team I need help with.
468
Hi, Paul.
469
What's the problem?
470
There's a conflict between two team members.
471
Conflict?
472
What's the cause?
473
It's about workload distribution.
474
Have you talked to them individually?
475
Not yet.
476
I wanted to get your advice first.
477
It's good to understand both sides first.
478
I plan to meet with them separately.
479
That's a good approach.
480
Keep an open mind.
481
After that, should we have a joint discussion?
482
Yes, but only after understanding the issue well.
483
I want to resolve this without escalating.
484
That's the best way.
485
Handle it calmly.
486
I'll try to mediate and find a fair solution.
487
Keep the team's harmony in mind.
488
Absolutely.
489
The team's dynamics are important.
490
Let me know if you need any assistance.
491
Thanks, Lisa.
492
I appreciate your support.
493
You're welcome, Paul.
494
Let's keep our workplace positive.
495
Lesson 16, Making Small Talk.
496
Listen and Practice.
497
Hi, Emily.
498
How was your weekend?
499
Hi, John.
500
It was good, thanks.
501
Went hiking. And yours?
502
Relaxing.
503
I did some reading.
504
What book are you currently into?
505
I'm reading a novel about historical Rome.
506
Sounds fascinating.
507
I love history books.
508
What's the title?
509
Empires and Emperors.
510
Have you read it?
511
No, but I'll add it to my list.
512
Do you often hike?
513
Yes, almost every weekend.
514
Nature is refreshing.
515
I agree.
516
Maybe I should join you sometime.
517
That would be great.
518
Do you like the outdoors?
519
I do.
520
Photography is a hobby of mine.
521
Perfect.
522
There are some beautiful spots for photography.
523
I'll look forward to it.
524
What's your favorite trail?
525
There's one by the lake that's absolutely serene.
526
I've heard about it.
527
Must be quite a view.
528
It's stunning.
529
I'll show you some photos sometime.
530
I'd like that.
531
Thanks, Emily.
532
Anytime, John.
533
Let's plan for that hike.
534
Lesson 17, Discussing Company Policy Listen and Practice Hi, Sarah.
535
Have you seen the new company policy updates?
536
Hi, David.
537
Yes, I just read the email.
538
What do you think about the new remote work guidelines?
539
They seem flexible.
540
Two days remote work per week.
541
Yes, it's a good balance.
542
Do you think it will affect productivity?
543
I think it might actually improve it.
544
Agreed.
545
People might be more relaxed.
546
What about the dress code?
547
It's more casual now, which I think is a good move.
548
Definitely.
549
Comfort can boost morale.
550
Any thoughts on the new training programs?
551
They look comprehensive, especially the leadership training.
552
I was thinking the same.
553
Are you considering enrolling?
554
Yes, I'm interested in developing my skills further.
555
Me too.
556
Continuous learning is important.
557
Absolutely.
558
It's good to see the company investing in us.
559
Yes, it shows they value their employees.
560
Indeed.
561
It's a positive step forward.
562
Lesson 18.
563
Planning a business trip.
564
Listen and practice.
565
Hi, Laura.
566
We need to plan our trip to the New York office.
567
Hi, Mike.
568
Yes, when are we thinking of going?
569
How about the first week of next month? That works.
570
Should we fly out on Monday?
571
Monday is perfect.
572
Gives us time to prepare.
573
Agreed.
574
How many days will we need there?
575
I'd say three days.
576
We have several meetings lined up.
577
Sounds good.
578
Should we book a hotel nearby?
579
Yes, something close to the office would be convenient.
580
I'll look into it.
581
Any preference on the flight timings?
582
An early flight would be best.
583
We can rest and then prepare.
584
Okay, I'll find the earliest available flight.
585
Great.
586
Let's also schedule a team meeting before we go.
587
To discuss the agenda and expectations?
588
Exactly.
589
We need to be well prepared.
590
I'll organize the meeting for next week.
591
Thanks, Laura.
592
This trip is important for our project.
593
Understood, Mike.
594
We'll make it a successful one.
595
Lesson 19, Booking Travel Arrangements Listen and practice.
596
Hi, Anna.
597
Can you help me with booking a flight?
598
Hi, Paul.
599
Sure.
600
Where are you headed?
601
To the conference in Berlin next month.
602
Okay.
603
Do you have specific dates in mind?
604
From the 15th to the 19th.
605
I'll check the flights.
606
Any preference on airlines?
607
Something with comfortable legroom.
608
Long flights can be tiring.
609
I understand.
610
What about your hotel stay?
611
A place close to the conference venue would be ideal.
612
I'll find a hotel within walking distance. That would be great.
613
Also, can you arrange a rental car? Of course.
614
Do you need it for the entire stay?
615
Just for the first and last days.
616
Got it.
617
I'll take care of all the details.
618
Thanks, Anna.
619
I appreciate your help.
620
No problem, Paul.
621
I'll confirm everything soon.
622
Lesson 20, Attending a Networking Event Listen and Practice Hi, Emily.
623
Are you going to the networking event tonight?
624
Hi, Tom.
625
Yes, I'm planning to. Are you?
626
I am.
627
It's a great opportunity to meet industry peers.
628
Absolutely.
629
Have you been to this event before?
630
No, this is my first time.
631
Any tips?
632
Just be yourself and have plenty of business cards.
633
Good advice.
634
How do you usually approach conversations?
635
I start by talking about common interests in our industry.
636
That makes sense.
637
It keeps the conversation relevant.
638
Exactly.
639
And don't forget to listen actively.
640
Listening is as important as talking, right?
641
Definitely.
642
It helps build genuine connections.
643
I'll keep that in mind.
644
Any particular people you're hoping to meet?
645
Yes, a few potential clients and collaborators.
646
Networking can really open doors.
647
It can.
648
Let's make the most of it tonight.
649
I'm looking forward to it.
650
Thanks for the advice, Emily.
651
No problem, Tom.
652
See you there.
653
Lesson 21.
654
Managing time effectively.
655
Listen and practice.
656
Hi, Rachel.
657
I'm struggling with managing my time.
658
Any tips?
659
Hi, Chris.
660
Sure, have you tried making a daily task list?
661
I haven't.
662
Does it help?
663
Yes, it helps you prioritize and focus on important tasks.
664
Sounds good.
665
How detailed should it be?
666
Include key tasks and allocate time for each.
667
I'll try that.
668
What about unexpected tasks?
669
Allocate some buffer time for unexpected work.
670
That's a great idea. And meetings?
671
They take up so much time.
672
Only attend meetings that are necessary.
673
I'll keep that in mind.
674
What about multitasking?
675
It's better to focus on one task at a time for efficiency.
676
I thought multitasking was productive.
677
It can actually reduce the quality of your work.
678
That makes sense.
679
I'll start with these tips.
680
Thanks.
681
You're welcome.
682
Managing time well boosts productivity.
683
Lesson 22.
684
Setting Goals and Objectives.
685
Listen and practice.
686
Hi, Emma.
687
I'm setting my goals for the quarter.
688
Any advice?
689
Hi, John.
690
Start with clear, achievable objectives.
691
Should they be long-term or short-term?
692
A mix of both.
693
Short-term goals lead to long-term achievements.
694
How specific should I be?
695
The more specific, the better.
696
It gives you direction.
697
Got it.
698
What about measuring progress?
699
Set milestones to track your progress.
700
That sounds helpful.
701
Should I write them down?
702
Yes, writing goals makes them more tangible.
703
I'll do that.
704
And if I fall behind?
705
Adjust your plan, but don't lose sight of the end goal.
706
I'll remember that.
707
Any other tips?
708
Share your goals with a mentor for accountability.
709
That's a good idea.
710
I'll talk to my manager about them.
711
Great.
712
Goals keep you focused and motivated.
713
Lesson 23, Collaborating with Teammates Listen and Practice Hi, Sarah.
714
How can we improve our team collaboration?
715
Hi, Mark.
716
Regular communication is key.
717
Should we have more meetings?
718
Not necessarily more, but more effective ones.
719
Makes sense.
720
What about sharing work?
721
Clearly define roles and responsibilities. That would help. And decision-making?
722
Encourage open discussion and input from everyone.
723
Good idea.
724
How do we handle disagreements?
725
With respect and a focus on finding solutions.
726
I'll remember that.
727
What about remote team members?
728
Use collaborative tools and schedule regular check-ins.
729
Technology really helps.
730
Any suggestions on tools?
731
Project management software can be very useful.
732
I'll look into that.
733
Thanks for the advice, Sarah.
734
No problem.
735
Good teamwork leads to success.
736
Lesson 24.
737
Handling customer inquiries.
738
Listen and practice.
739
Hi, Lisa.
740
I'm new to customer service.
741
Any tips on handling inquiries?
742
Hi, Alex.
743
Always listen carefully to the customer's needs. Should I take notes?
744
Yes, it helps you remember details and follow up.
745
What if I don't know the answer?
746
It's okay to say you'll find out and get back to them.
747
That's reassuring.
748
How about difficult customers?
749
Stay calm and empathetic.
750
Try to understand their perspective.
751
I'll try that.
752
And responding to emails?
753
Be clear, concise, and polite.
754
Address their concerns directly.
755
Got it.
756
What about follow-up?
757
Always confirm that their issue has been resolved.
758
That seems important.
759
Any final tips?
760
Treat every inquiry as an opportunity to improve customer satisfaction.
761
Great advice.
762
Thanks, Lisa.
763
You're welcome.
764
Good customer service is crucial.
765
Lesson 25.
766
Making a sales pitch.
767
Listen and practice.
768
Hi, Emily.
769
I'm preparing a sales pitch.
770
Any suggestions?
771
Hi, Tom.
772
Start with understanding the client's needs.
773
How detailed should I be about our product?
774
Be detailed but focus on how it benefits them.
775
Makes sense.
776
Should I anticipate questions?
777
Yes, and prepare answers, especially for tough ones.
778
I'll work on that.
779
How about the presentation style?
780
Keep it engaging and interactive.
781
Use visuals if possible.
782
Good idea.
783
What if they seem uninterested?
784
Shift the focus.
785
Ask them questions to re-engage.
786
That's smart.
787
How long should the pitch be?
788
Keep it concise.
789
Respect their time.
790
I'll aim for that.
791
Any closing tips?
792
End with a strong summary and a call to action.
793
That should make an impact.
794
Thanks for your help, Emily.
795
You're welcome.
796
A good pitch can make all the difference.
797
Lesson 26, Closing a Deal.
798
Listen and practice.
799
Hi, Jessica.
800
I'm close to closing a deal.
801
Any last-minute tips?
802
Hi, Eric.
803
Ensure you've addressed all their concerns.
804
I have.
805
Should I reiterate the main benefits?
806
Yes, emphasize how your product meets their needs.
807
Got it.
808
What about the contract?
809
Review it carefully before the final meeting.
810
I'll double check it.
811
Should I discuss future support?
812
Definitely.
813
They should know they're in good hands.
814
I'll assure them of our ongoing support.
815
What if they want more time?
816
Give them space but set a follow-up date.
817
Makes sense.
818
Any closing strategies?
819
End on a positive note, summarizing the value you're offering.
820
I'll do that. And negotiation?
821
Stay flexible but don't compromise too much on your terms.
822
I'll keep that balance.
823
Thanks, Jessica.
824
You're welcome.
825
Good luck with closing the deal.
826
Lesson 27.
827
Discussing budgets and finances.
828
Listen and practice.
829
Hi, Karen.
830
I need advice on discussing budgets with the team.
831
Hi, Brian.
832
Start by outlining the current financial situation.
833
Should I include detailed financial reports?
834
Provide summaries.
835
Too many details can be overwhelming.
836
Makes sense.
837
How do I address budget cuts?
838
Be honest, but also explain the reasons behind them.
839
I'll be clear about that.
840
And if there are questions?
841
Answer them directly.
842
And if you don't know, promise to find out.
843
I'll be prepared for questions.
844
How about future budgeting?
845
Discuss plans and get input from the team.
846
Input from the team is a good idea.
847
Any tips on making it engaging?
848
Use visuals to illustrate points and keep it interactive.
849
I'll include some charts.
850
Thanks, Karen.
851
You're welcome.
852
Clear communication is key in financial matters.
853
Lesson 28, Celebrating Birthdays at Work Listen and Practice Hi, Sarah.
854
How should we celebrate birthdays in the office?
855
Hi, Mark.
856
Maybe a small celebration during break time?
857
Should we get a cake for each person?
858
Yes, and maybe ask each person their preferred type of cake.
859
Good idea.
860
What about gifts?
861
A simple, thoughtful gift from the team would be nice.
862
I'll organize a collection for gifts.
863
Decorations?
864
Just a few balloons or streamers to keep it festive but not overdone.
865
I'll keep it simple.
866
Should we make it a surprise?
867
Yes, surprises always make it more special.
868
I think so too.
869
What about singing Happy Birthday?
870
Definitely, it's a nice touch.
871
I'll coordinate with the team.
872
Thanks for the ideas, Sarah.
873
You're welcome.
874
Birthdays are a great way to build team spirit.
875
Lesson 29, Sharing Productivity Tips Listen and Practice Hi, Emily.
876
I'm trying to be more productive.
877
Any tips?
878
Hi, Tom.
879
Have you tried the Pomodoro Technique?
880
No, what's that?
881
It's working in focused intervals, usually 25 minutes, then taking a short break.
882
Sounds interesting.
883
I'll try it.
884
What about managing tasks?
885
Prioritize your tasks daily and tackle the most important ones first.
886
I'll start doing that.
887
Any suggestions for email management?
888
Check your email at specific times, not constantly.
889
That's a good idea. And meetings?
890
Keep them short and to the point.
891
I've noticed long meetings can be unproductive.
892
Any tools you recommend?
893
Task management software can help keep track of everything.
894
I'll look into those.
895
Thanks for the advice, Emily.
896
You're welcome.
897
Finding what works for you is key.
898
Lesson 30, Embracing Company Culture Listen and Practice Hi, Laura.
899
I'm still adjusting to the company culture.
900
Any advice?
901
Hi, Jason.
902
Try to engage in company activities and social events.
903
I've been a bit hesitant.
904
Are they important?
905
Yes, they're great for understanding the values and people in the company.
906
I'll make an effort to join in.
907
What about feedback culture?
908
Be open to giving and receiving constructive feedback.
909
I'll keep that in mind.
910
How about dress code?
911
Observe what others wear, but stay true to your professional style.
912
Got it.
913
What if I have ideas to contribute?
914
Speak up in meetings or discuss them with your team.
915
I'm full of ideas.
916
Collaboration?
917
Collaboration is key.
918
Work closely with your colleagues.
919
I'll try to collaborate more.
920
Thanks for the tips, Laura.
921
You're welcome.
922
Embracing the culture makes work more enjoyable.
923
Lesson 31, Conversation in a Factory.
924
Listen and practice.
925
Hi, Jane.
926
How's the assembly line running today?
927
Hi, Tom.
928
It's running smoothly, no issues.
929
Great.
930
Did you update the maintenance logs?
931
Yes, I did it first thing this morning.
932
Perfect.
933
Are there enough safety supplies?
934
We're a bit low on gloves.
935
I'll order more.
936
Good call.
937
Any updates on the machine calibration?
938
The technician checked them yesterday.
939
All good.
940
Excellent.
941
How's the new staff adapting?
942
They're doing well.
943
Still learning, but catching on quickly.
944
That's good to hear.
945
Let's ensure they receive proper training.
946
Absolutely.
947
Safety and efficiency are our top priorities.
948
Agreed.
949
Are the production targets for this week on track?
950
Yes, we're even a bit ahead of schedule.
951
Impressive.
952
Keep up the good work, Jane.
953
Thanks, Tom.
954
I'll keep you posted on any updates.
955
Lesson 32, Job Interview Listen and practice.
956
Good morning, Sarah.
957
I'm David, the hiring manager.
958
Good morning, David.
959
It's nice to meet you.
960
Nice to meet you, too.
961
Why are you interested in this role?
962
I'm excited about the opportunity to contribute my skills to your team.
963
What relevant experience do you have?
964
I have three years of experience in marketing, which aligns with this role.
965
That's great.
966
How do you handle tight deadlines?
967
I prioritize tasks and stay organized to meet deadlines efficiently.
968
Good approach.
969
How do you work in a team?
970
I believe in open communication and collaboration.
971
Those are important here.
972
What's your biggest strength?
973
My adaptability.
974
I thrive in dynamic environments.
975
Adaptable employees are vital.
976
Any questions for me?
977
Yes.
978
What's the team culture like here?
979
We value collaboration and continuous learning.
980
That sounds perfect for me.
981
Thank you for this opportunity.
982
Lesson 33.
983
Dismissal.
984
Listen and practice.
985
Hi, Emily.
986
We need to talk about your performance.
987
Hi, Mark.
988
I understand.
989
Let's discuss it.
990
Unfortunately, it hasn't met our expectations.
991
I've been trying to improve.
992
Can I get another chance?
993
We've given several warnings and haven't seen enough progress.
994
I realize that.
995
Is there anything I can do?
996
At this point, we have to let you go.
997
That's disappointing.
998
What's the next step?
999
We'll provide a severance package and assistance in job searching.
1000
I appreciate that.
1001
How long do I have?
1002
Your employment ends today, but we'll support you for the next month.
1003
Thank you for the support.
1004
I'll gather my things.
1005
We wish you the best in your future endeavors.
1006
Thanks, Mark.
1007
I've learned a lot here.
1008
Lesson 34, Restructuring Listen and practice.
1009
Hi, Lisa.
1010
We need to discuss the company's restructuring.
1011
Hi, John.
1012
Yes, I heard about the changes.
1013
It's a tough decision but necessary for our growth.
1014
How will it affect our department?
1015
We have to reduce our team by 10%.
1016
That's unfortunate.
1017
How will we decide?
1018
We're evaluating based on performance and skills.
1019
It's going to be a difficult time for everyone.
1020
We understand and will support those affected.
1021
What kind of support will be offered?
1022
job search assistance and severance packages.
1023
That's good to hear.
1024
We need to handle this sensitively.
1025
Absolutely.
1026
We'll communicate clearly and compassionately.
1027
It's important to maintain morale during this time.
1028
Lesson 35, End of the Day.
1029
Listen and practice.
1030
Hi, Karen.
1031
It's almost the end of the day.
1032
How did it go?
1033
Hi, Mike.
1034
It was productive, thanks. And yours?
1035
Busy, but I managed to finish the report.
1036
That's great.
1037
Any plans after work?
1038
I might hit the gym.
1039
How about you?
1040
I'll probably relax at home tonight.
1041
Sounds like a good plan.
1042
Do you need any help before leaving?
1043
No, I'm all set.
1044
Thanks for asking.
1045
No problem.
1046
How's the project coming along?
1047
It's on track.
1048
I'll have an update by tomorrow.
1049
Looking forward to it.
1050
Let's lock up the office.
1051
Sure.
1052
I'll turn off the lights.
1053
Thanks, Karen.
1054
Have a great evening.
1055
You too, Mike.
1056
See you tomorrow.
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Woordenschat en spreektips bij deze les
Deze spreekles op niveau B1 is gebaseerd op de video “Conversation Practice to Improve Your Business English — 35 Common Situations”. Deze woorden komen het vaakst terug: listen, practice, lesson, meeting. Deze video bevat 1056 zinnen en 5128 woorden om na te spreken. Het gesproken deel duurt 38:35. De spreker praat in een gelijkmatig tempo van ongeveer 133 woorden per minuut, prettig om te shadowen. 82% van de woorden hoort bij de 3.000 meest gebruikte Engelse woorden; de rest kun je beter vooraf bekijken. 212 van de 1056 zinnen zijn vragen, dus het is goede oefening voor vraagintonatie en korte antwoorden.
Belangrijke woorden in deze video
De 15 moeilijkste woorden uit de video, met uitspraak en betekenis:
| Woord | Uitspraak | Betekenis |
|---|---|---|
| feedback zelfstandig naamwoord | /ˈfiːdˌbæk/ | terugkoppeling |
| productive bijvoeglijk naamwoord | /pɹəˈdʌk.tɪv/ | productief |
| collaboration zelfstandig naamwoord | /kəˌlæbəˈɹeɪʃən/ | samenwerking, het samenwerken |
| agenda zelfstandig naamwoord | /əˈd͡ʒɛn.də/ | schema, programma |
| concise bijvoeglijk naamwoord | /kənˈsaɪs/ | beknopt, bondig |
| expense zelfstandig naamwoord | /ɪkˈspɛns/ | uitgave |
| café zelfstandig naamwoord | /ˌkæˈfeɪ/ | café, koffiehuis |
| milestone zelfstandig naamwoord | /ˈmaɪlˌstoʊn/ | mijlpaal, mijlsteen |
| organize werkwoord | /ˈɔɹɡənaɪz/ | organiseren |
| adjust werkwoord | /əˈd͡ʒʌst/ | aanpassen, verstellen |
| beneficial bijvoeglijk naamwoord | /ˌbɛn.ɪˈfɪʃ.əl/ | gunstig |
| deadline zelfstandig naamwoord | /ˈdɛdˌlaɪn/ | termijn, deadline |
| timeline zelfstandig naamwoord | /ˈtaɪmˌlaɪn/ | tijdlijn |
| productivity zelfstandig naamwoord | /ˌpɹɒdʌkˈtɪvəti/ | vruchtbaar |
| suggestion zelfstandig naamwoord | /səˈd͡ʒɛst.ʃən/ | voorstel |
Phrasal verbs die je zult horen
| Woord | Uitspraak | Betekenis |
|---|---|---|
| look forward to werkwoord | uitkijken naar, zich verheugen op | |
| find out werkwoord | ontdekken, onderzoeken | |
| fall under werkwoord | vallen onder | |
| keep up werkwoord | bijblijven | |
| set up werkwoord | /ˌsɛt ˈʌp/ | bereiden, voorbereiden |
| turn off werkwoord | uitzetten, uitschakelen |
Zinnen om te herhalen
Korte, volledige zinnen uit de video die je in alledaagse gesprekken kunt gebruiken:
- Let's go for that tour now?
- What's your favorite project in marketing?
- Anything else you're unsure about?
- Any particular people you're hoping to meet?
- What if I don't know the answer?
Grammatica in deze video
De structuren die de spreker het meest gebruikt, met de exacte woorden uit de video:
| Structuur | In de video |
|---|---|
| Present perfect have/has + voltooid deelwoord — iets uit het verleden dat nu nog telt | have learned · Have you been · I've been |
| Lijdende vorm be + voltooid deelwoord — het gaat om wat er gebeurt, niet om wie het doet | been given · are included · is set |
| Advies met “should” should + werkwoord — zeggen wat een goed idee is | Should I book · Should I bring · Should we do |
| Mogelijkheid met “might / may” might/may + werkwoord — iets is mogelijk maar niet zeker | might be · might need · might actually improve |
Uitspraak om op te letten
De spreker gebruikt 175 samentrekkingen en verkorte vormen, zoals I'll, I'm, you're. Spreek ze kort uit, zoals je ze hoort.
- De “th”-klanken: smoothly /ˈsmuːðli/, gather /ˈɡæðɚ/
- De klanken “sh” en “zh”: collaboration /kəˌlæbəˈɹeɪʃən/, presentation /ˌpɹɛzn̩ˈteɪʃn̩/, beneficial /ˌbɛn.ɪˈfɪʃ.əl/, suggestion /səˈd͡ʒɛst.ʃən/, shipment /ˈʃɪpmənt/
- Lange woorden — let op de klemtoon: collaboration /kəˌlæbəˈɹeɪʃən/, prioritize /pɹaɪˈɒɹ.ə.taɪz/, beneficial /ˌbɛn.ɪˈfɪʃ.əl/, productivity /ˌpɹɒdʌkˈtɪvəti/, inquiry /ɪnˈkwaɪ(ə)ɹi/
Klanken die Nederlandstaligen lastig vinden:
- Stemhebbende eindmedeklinker — /b/, /d/, /g/, /z/, /v/ niet verscherpen: productive /pɹəˈdʌk.tɪv/, prioritize /pɹaɪˈɒɹ.ə.taɪz/, organize /ˈɔɹɡənaɪz/, revise /ɹɪˈvaɪz/, emphasize /ˈɛm.fə.saɪz/
- /æ/ — opener dan de Nederlandse “e”: feedback /ˈfiːdˌbæk/, collaboration /kəˌlæbəˈɹeɪʃən/, allocate /ˈæl.ə.keɪt/, café /ˌkæˈfeɪ/, collaborate /kəˈlæb.ə.ɹeɪt/
- /g/ — een harde plofklank, geen Nederlandse “g”: organize /ˈɔɹɡənaɪz/, colleague /ˈkɒliːɡ/, guideline /ˈɡaɪdˌlaɪn/, glove /ɡlʌv/, negotiation /nɪˌɡəʊ.ʃiˈeɪ.ʃən/
Zo oefen je met deze video
- Luister de hele video één keer zonder te spreken en noteer de woorden die je niet kent.
- Spreek zin voor zin na op normale snelheid en herhaal elke zin tot je ritme gelijk is aan dat van de spreker.
- Neem jezelf op en vergelijk met het origineel; let daarbij op woorden als feedback, productive, collaboration.
Wat is de Shadowing-techniek?
Shadowing is een wetenschappelijk onderbouwde taalleermethode die oorspronkelijk is ontwikkeld voor professionele tolkentraining en gepopulariseerd door polyglot Dr. Alexander Arguelles. De methode is eenvoudig maar krachtig: je luistert naar native Engelse audio en herhaalt het onmiddellijk hardop — als een schaduw die de spreker volgt met slechts 1–2 seconden vertraging. In tegenstelling tot passief luisteren of grammaticadrills, dwingt shadowing je hersenen en mondspieren om echte spraakpatronen tegelijkertijd te verwerken en te reproduceren. Onderzoek toont aan dat het de uitspraaknauwkeurigheid, intonatie, ritme, verbonden spraak, luisterbegrip en spreekvaardigheid aanzienlijk verbetert — waardoor het een van de meest effectieve methoden is voor IELTS Speaking-voorbereiding en echte Engelse communicatie.