跟读练习: User Flow vs Task Flow in UX Design - 通过视频学习英语口语
正在创建课程...
1
When I graduated high school back in 2009, phone apps barely existed.
2
Imagining becoming a mobile app designer was out of question back then.
3
That's to give you some perspective on how young the product design field really is.
4
Just like a lot of other aspects of this industry, every designer has their own way of working with design deliverables.
5
User and task flows are no exception.
6
In this video, I'll share my perspective on what user and task flows are, the similarities and the differences.
7
For those of you that don't know me yet, I've been a creative professional in multiple industries for almost 20 years.
8
I have a super weird background where I started off as a self-taught dancer, learned to master the style,
9
while using the same practices and mindset from dance to teach myself other creative skills.
10
Today, I run a startup in the media tech space, while also running my own design agency where I consult businesses in the product and UX design space.
11
Before I start doing any actual design work, I map out all types of flows to understand the journey of the users that I'm designing for.
12
After watching this video, you'll have a better understanding of when to use these types of flows, how they're used, what tools you can draw them in, and how it helps you design a better product.
13
If you're serious about this craft and intend to design experiences that actually serves people,
14
it's important to understand both user and task flows when creating great UX design.
15
Simply put, the main difference between the two is the level of abstraction or detail.
16
What they both have in common is that they help segment the design, and help you understand how users can fluidly navigate the design to accomplish a set of goals.
17
However, user flows break down each step in the customer journey of a website or app, looking at multiple pathways and branches.
18
In contrast to task flows which breaks down the process of completing a specific task in a detailed step-by-step process.
19
So basically, task flows focus on the single tasks while the user flows focus on a specific user's journey.
20
Let's take the example of making scrambled eggs.
21
So you take a couple of eggs, you beat them until they're blended.
22
Heat a non-stick skillet over medium heat and add in a good amount of butter.
23
Add the blended eggs, stir it around and BAM!
24
You're done.
25
Just like the simple steps of making scrambled eggs, Taskflow help you show how a user might accomplish their task using the app or the website that you're designing for.
26
Some examples of Taskflows in user interfaces could be restoring your forgotten password on Instagram, uploading a story, or changing your profile picture.
27
It breaks down all of the possible steps someone might take and maps it out in a linear path.
28
There's no branches, meaning no alternative pathways.
29
We're just looking at this step-by-step process of completing a task.
30
A task flow can actually most of the times be a segment of a larger user flow as well.
31
So if task flows can be considered as the step-by-step process of making scrambled eggs,
32
what would then a user flow be?
33
We could actually use the same analogy of making scrambled eggs as a user flow too.
34
The difference would be the fact that we're now looking at a way more complex pathway.
35
Like what happens if we don't have any eggs at home?
36
Or what happens if the eggs are outdated?
37
What if we don't have a nonstick skillet?
38
And most importantly, we have to define what we consider as a starting and an ending point.
39
Did we find a recipe first that we're following or are we doing this from experience?
40
As you see, user flows become really complex.
41
We have to consider all kinds of decision points depending on the points of interactions.
42
Different people can accomplish the same goal of making scrambled eggs in completely different ways based on a lot of different dependencies.
43
The user flow you want to map out for making scrambled eggs would therefore be specific to a particular user
44
or target audience.
45
Understanding what tools you have and when you can use them will make you more productive as any type of creative professional.
46
If you know when to use a pencil or a pen then you realize the strengths and weaknesses of each.
47
The same goes for these flows.
48
In my years as a designer I've used a task flow in order to structure
49
and map out how one step of a bigger task is connected to the next, which eventually leads the user to the end goal.
50
It helps me stay focused on the task at hand and therefore clarify what things to consider, as well as help me understand if there are any room to mitigate complicated tasks.
51
It's also very helpful to draw out an already existing task that you are aiming to improve.
52
Looking at the step by step sequence helps you understand
53
if there are things that can be simplified in order to make the task easier for the end user.
54
Since user flows are complex, it gives me a more holistic understanding of different areas of the design.
55
This becomes really useful when discussing the user journey with other people in your team, like developers or engineers.
56
Often times a user flow can be mapped out together with
57
your product team to help get input from other areas of the product.
58
Understanding what technical dependencies or opportunities you have helps you decide on what possible scenarios there are.
59
In order to design a great user or task flow, it's important that you understand users well.
60
Look through any data that you have of them, understand their goals, needs, and behavior.
61
This will in turn help you determine the steps to consider for a task flow, or the various interactions of a user flow.
62
The best tools are very subjective.
63
It depends on what fits into your workflow.
64
For me, the fastest way to get the ideas of a fur strapped out is just using my iPad
65
or a paper and a pen.
66
When I want to polish them up and make them look nice, I use Whimsical or Miro.
67
I'll link these tools down in the description.
68
Whimsical is really easy to start off with.
69
Miro is great too but can feel a bit overwhelming if you just want to get started.
70
Figma is my personal favorite design tool as of now, but I use it for more complex design work.
71
just pasting a screenshot of the final user
72
or task flow onto my Figma file when I'm ready to turn them into design.
73
That's my take on the differences and the use cases of each flow.
74
So to quickly summarize it all,
75
a task flow is a simple step-by-step sequence of how a general user might accomplish a task in a website or app.
76
User flow is a complex pathway
77
that helps you visualize all the possible paths a specific user might take to accomplish a desired goal or need.
78
That's all I have for now.
79
I hope you guys find value from this video.
80
Make sure to subscribe, turn on notifications, and hit the like button for more videos like this.
81
If you have any questions or comments at all, please feel free to drop them below and I'll do my very best to answer them.
82
Until next time, peace.
83
Thank you.
关于本课
在这一节课中，学习者将深入理解用户流程和任务流程在用户体验设计中的重要性。通过观看相关视频，学生将学会如何绘制这两种流程，了解它们之间的异同，以及如何在实际设计中运用这些知识。此外，学习者还将提升他们的英语口语和听力技能，为将来的设计工作打下坚实的基础。
关键词汇与短语
- 用户流程 (User Flow)：指用户在使用产品时的整体体验路径。
- 任务流程 (Task Flow)：专注于实现特定任务的具体步骤。
- 设计交付物 (Design Deliverables)：最终呈现的设计成果。
- 交互点 (Points of Interaction)：用户与产品互动的关键节点。
- 创意专业人士 (Creative Professional)：在设计、艺术等领域工作的专业人员。
- 复杂路径 (Complex Pathway)：涉及多个选择和步骤的用户体验路线。
- 策略性思考 (Strategic Thinking)：分析问题、制定解决方案的能力。
练习技巧
为了提高您的英语口语以及听力水平，建议您在观看此视频时进行shadow speak练习。您可以尝试下面的方法：
- 选择视频中的一段话，跟随视频讲述者的语速和语调进行模仿，注意提高英语发音的准确性。
- 使用暂停功能，在每个重要单词或短语后停顿，并用自己的话重复出来，以帮助您记忆和理解。
- 针对每一个关键词汇，尝试造句，并在日常对话中使用它们，这样可以看YouTube学英语时加强记忆。
- 录制自己的声音，然后回放，比较您的发音与视频中的发音，找出需要改进的地方。
通过坚持这样的练习，您将能在提升语言能力的同时，也能掌握用户体验设计的核心概念，为未来的职业生涯奠定良好的基础。
什么是跟读法？
跟读法 (Shadowing) 是一种有科学依据的语言学习技巧，最初开发用于专业口译员的培训，并由多语言者Alexander Arguelles博士普及。这个方法简单而强大：您在听英语母语原声的同时立即大声重复——就像是一个延迟1-2秒紧跟说话者的影子。与被动听力或语法练习不同，跟读法强迫您的大脑和口腔肌肉同时处理并模仿真实的讲话模式。研究表明它能显着提高发音准确性，语调，节奏，连读，听力理解和口语流利度——使其成为雅思口语备考和真实英语交流最有效的方法之一。