Pratique du Shadowing: Canceling a Subscription in English: Customer Service Conversation Practice | Learn English Podcast - Apprendre l'anglais à l'oral avec la vidéo

Hello everyone and welcome back to Love English Podcast.

I'm Leo.

And I'm Emma.

Today we're learning how to cancel a subscription over the phone.

Sometimes we sign up for things we don't need anymore.

Let's practice.

I am the customer.

And I'll be the customer service agent.

Thank you for calling.

How can I help you?

Hi Emma.

I'm calling because I would like to cancel my monthly magazine subscription, please.

I'm sorry to hear that.

May I ask why you would like to cancel your service today?

I just find that I don't have enough time to read it anymore, so I want to stop the payments.

I understand.

Can you please provide your account number or the email address linked to the subscription?

Yes, it is leolearning10 at email dot com.

Thank you.

I have processed your cancellation.

Your service will remain active until the end of the month.

That's perfect.

Thank you for your help.

Now let's look at some useful phrases for canceling services.

I asked, may I ask why you would like to cancel?

This is a very common question from customer service.

And I said I want to stop the payments.

This is a clear way to say you don't want to be charged anymore.

I also mentioned that I have processed your cancellation.

This means the request is finished and successful.

These phrases are very helpful when you need to manage your bills and subscriptions.

To hear more natural English conversations, be sure to visit our channel and watch our long videos.

They are a great way to improve your listening skills while learning about real-life situations.

Qu'est-ce que la technique du Shadowing ?

Le Shadowing est une technique d'apprentissage des langues fondée sur la science, développée à l'origine pour la formation des interprètes professionnels. Le principe est simple mais puissant : vous écoutez de l'anglais natif et le répétez immédiatement à voix haute — comme une ombre suivant le locuteur avec un décalage de 1 à 2 secondes. Les recherches montrent une amélioration significative de la précision de la prononciation, de l'intonation, du rythme, des liaisons, de la compréhension orale et de la fluidité.

Pratique du Shadowing: Canceling a Subscription in English: Customer Service Conversation Practice | Learn English Podcast - Apprendre l'anglais à l'oral avec la vidéo

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Qu'est-ce que la technique du Shadowing ?