Prática de Shadowing: Canceling a Subscription in English: Customer Service Conversation Practice | Learn English Podcast - Aprenda a falar inglês com vídeo
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Hello everyone and welcome back to Love English Podcast.
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I'm Leo.
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And I'm Emma.
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Today we're learning how to cancel a subscription over the phone.
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Sometimes we sign up for things we don't need anymore.
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Let's practice.
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I am the customer.
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And I'll be the customer service agent.
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Thank you for calling.
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How can I help you?
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Hi Emma.
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I'm calling because I would like to cancel my monthly magazine subscription, please.
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I'm sorry to hear that.
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May I ask why you would like to cancel your service today?
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I just find that I don't have enough time to read it anymore, so I want to stop the payments.
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I understand.
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Can you please provide your account number or the email address linked to the subscription?
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Yes, it is leolearning10 at email dot com.
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Thank you.
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I have processed your cancellation.
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Your service will remain active until the end of the month.
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That's perfect.
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Thank you for your help.
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Now let's look at some useful phrases for canceling services.
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I asked, may I ask why you would like to cancel?
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This is a very common question from customer service.
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And I said I want to stop the payments.
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This is a clear way to say you don't want to be charged anymore.
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I also mentioned that I have processed your cancellation.
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This means the request is finished and successful.
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These phrases are very helpful when you need to manage your bills and subscriptions.
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To hear more natural English conversations, be sure to visit our channel and watch our long videos.
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They are a great way to improve your listening skills while learning about real-life situations.
Sobre esta lição
Você está praticando inglês com "Canceling a Subscription in English: Customer Service Conversation Practice | Learn English Podcast" usando a técnica de Shadowing.
O que é a Técnica de Shadowing?
Shadowing é uma técnica de aprendizado de idiomas com base científica, originalmente desenvolvida para o treinamento de intérpretes profissionais. O método é simples, mas poderoso: você ouve áudio em inglês nativo e repete imediatamente em voz alta — como uma sombra seguindo o falante com 1-2 segundos de atraso. Pesquisas mostram melhora significativa na precisão da pronúncia, entonação, ritmo, sons conectados, compreensão auditiva e fluência na fala.