Shadowing Practice: Canceling a Subscription in English: Customer Service Conversation Practice | Learn English Podcast - Learn English Speaking with Video

Les maken...
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Hello everyone and welcome back to Love English Podcast.
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I'm Leo.
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And I'm Emma.
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Today we're learning how to cancel a subscription over the phone.
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Sometimes we sign up for things we don't need anymore.
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Let's practice.
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I am the customer.
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And I'll be the customer service agent.
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Thank you for calling.
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How can I help you?
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Hi Emma.
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I'm calling because I would like to cancel my monthly magazine subscription, please.
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I'm sorry to hear that.
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May I ask why you would like to cancel your service today?
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I just find that I don't have enough time to read it anymore, so I want to stop the payments.
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I understand.
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Can you please provide your account number or the email address linked to the subscription?
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Yes, it is leolearning10 at email dot com.
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Thank you.
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I have processed your cancellation.
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Your service will remain active until the end of the month.
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That's perfect.
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Thank you for your help.
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Now let's look at some useful phrases for canceling services.
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I asked, may I ask why you would like to cancel?
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This is a very common question from customer service.
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And I said I want to stop the payments.
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This is a clear way to say you don't want to be charged anymore.
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I also mentioned that I have processed your cancellation.
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This means the request is finished and successful.
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These phrases are very helpful when you need to manage your bills and subscriptions.
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To hear more natural English conversations, be sure to visit our channel and watch our long videos.
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They are a great way to improve your listening skills while learning about real-life situations.

Over deze les

Wat is de Shadowing-techniek?

Shadowing is een wetenschappelijk onderbouwde taalleermethode die oorspronkelijk is ontwikkeld voor professionele tolkentraining en gepopulariseerd door polyglot Dr. Alexander Arguelles. De methode is eenvoudig maar krachtig: je luistert naar native Engelse audio en herhaalt het onmiddellijk hardop — als een schaduw die de spreker volgt met slechts 1–2 seconden vertraging. In tegenstelling tot passief luisteren of grammaticadrills, dwingt shadowing je hersenen en mondspieren om echte spraakpatronen tegelijkertijd te verwerken en te reproduceren. Onderzoek toont aan dat het de uitspraaknauwkeurigheid, intonatie, ritme, verbonden spraak, luisterbegrip en spreekvaardigheid aanzienlijk verbetert — waardoor het een van de meest effectieve methoden is voor IELTS Speaking-voorbereiding en echte Engelse communicatie.