シャドーイング練習: A Day at My Work | Improve Your English | English Listening Skills - Speaking Skills | Workplace - 動画で英語スピーキングを学ぶ
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Welcome to English Skills Mastery.
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Today, we're going to follow Grace through a typical day at her job as a customer service officer.
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This story will introduce you to key vocabulary related to the workplace.
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Get ready to practice and improve your English listening and speaking skills as we explore Grace's day at work.
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Listen carefully.
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A day at my work.
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Hello everyone, I'm Grace.
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Welcome to a typical day in my life working as a customer service officer.
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My usual work schedule is from 9am to 5pm.
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I often arrive at work half an hour early because it gives me time to settle in, check my emails, and prepare for the day ahead without rushing.
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As soon as the clock strikes 9, my workday officially begins.
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My first task is to check the customer service inbox for any new messages that come in overnight.
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I respond to each email carefully.
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I make sure that every customer feels heard and helped.
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This part of my day requires a lot of patience and a friendly tone.
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Around 11 a.m., it's time for our daily team meeting.
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My boss, Mr.
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Thompson, leads the meeting.
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He is a kind but firm leader.
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He always encourages us to do our best.
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In these meetings, we discuss any urgent issues and share updates.
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Sometimes, we get training on new products or services.
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It's a great time for learning and for team bonding.
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Lunchtime at 1 p.m.
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is a much-needed break.
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I usually have lunch with my colleagues.
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We talk about everything under the sun, not just work.
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It's nice to have friends in the workplace who understand the ups and downs of the job.
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The afternoon is usually the busiest time of my day.
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This is when most customers call with their inquiries or problems.
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I wear my headset, ready to help, guide, and sometimes calm down the customers.
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It's challenging but rewarding when I can resolve their issues.
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Before I know it, it's 5 p.m.
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and time to go home.
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I tidy up my desk.
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Then I say goodbye to my colleagues.
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I head out, feeling accomplished.
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Every day is different, with new challenges and new successes, but I love my job because I get to help people.
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And that's a day in my life as a customer service officer.
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Interesting vocabulary and expressions.
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Before starting our speaking practice, let's learn some interesting words and expressions from our story to improve our English skills.
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Settle in means to become comfortable in a new place or position.
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Example.
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After moving to a new house, it took us a few days to settle in.
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Respond means to reply or answer to someone.
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Example, Grace needs to respond to customer emails every day.
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To feel heard and helped means to feel that someone listens and provides the help you need.
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Example, at the support group, everyone wants to feel heard and helped.
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To require means to need something.
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Example, driving a car requires a driver's license.
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To encourage means to give someone support, confidence, or hope.
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Example, my parents encouraged me to try new activities.
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Urgent means something that is very important and needs attention immediately.
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Example, many people are in urgent need of food and water.
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A colleague is a person you work with, especially in a profession or business.
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Example, I'll ask my colleague to help you with that report.
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Ups and downs are the good and bad times.
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Example.
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Every relationship goes through ups and downs.
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An inquiry is a question or a request for information.
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Example.
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We're getting a lot of inquiries about our new service.
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Resolve means to find a solution to a problem or dispute.
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Example, have you resolved the problem of transportation yet?
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Accomplished means to be able to do or finish something successfully.
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Example, after finishing the project, I felt very accomplished.
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Now it's time to practice.
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Repeat after Grace.
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Hello everyone, I'm Grace.
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Hello everyone, I'm Grace.
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Welcome to a typical day in my life working.
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Welcome to a typical day in my life working.
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As a customer service officer.
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As a customer service officer.
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My usual work schedule is from 9 a.m.
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to 5 p.m.
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I often arrive at work half an hour early.
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Because it gives me time to settle in.
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Check my emails.
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And prepare for the day ahead without rushing.
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As soon as the clock strikes 9.
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As soon as the clock strikes 9.
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My workday officially begins.
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My workday officially begins.
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My first task is to check the customer service inbox for any new messages.
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that come in overnight.
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Or any new messages that come in overnight.
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I respond to each email carefully.
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I respond to each email carefully.
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I make sure that every customer feels heard and helped.
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This part of my day requires a lot of patience and a friendly tone.
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This part of my day requires a lot of patience and a friendly tone.
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Around 11 am, it's time for our daily team meeting.
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Around 11 am, it's time for our daily team meeting.
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My boss, Mr.
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Thompson, leads the meeting.
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My boss, Mr.
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Thompson, leads the meeting.
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He is a kind but firm leader.
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He is a kind but firm leader.
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He always encourages us to do our best.
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He always encourages us to do our best.
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In these meetings, in these meetings, We discuss any urgent issues and share updates.
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Sometimes we get training on new products or services.
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It's a great time for learning and for team bonding.
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Lunchtime at 1 p.m.
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is a much-needed break.
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I usually have lunch with my colleagues.
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We talk about everything under the sun, not just work.
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It's nice to have friends in the workplace.
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It's nice to have friends in the workplace.
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Who understand the ups and downs of the job.
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who understand the ups and downs of the job.
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The afternoon is usually the busiest time of my day.
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The afternoon is usually the busiest time of my day.
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This is when most customers call with their inquiries or problems.
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This is when most customers call with their inquiries or problems.
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I wear my headset ready to help guide.
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I wear my headset ready to help guide.
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and sometimes calm down the customers.
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It's challenging but rewarding.
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When I can resolve their issues, When I can resolve their issues.
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Before I know it, it's 5 p.m.
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Before I know it, it's 5 p.m.
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And time to go home.
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And time to go home.
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I tidy up my desk.
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I tidy up my desk.
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Then, I say goodbye to my colleagues.
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Then, I say goodbye to my colleagues I head out, feeling accomplished I head out, feeling accomplished Every day is different Every day is different With new challenges and new successes with new challenges and new successes.
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But I love my job because I get to help people.
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But I love my job because I get to help people.
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And that's a day in my life as a customer service officer.
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And that's a day in my life as a customer service officer.
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Listen to the story carefully one more time.
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Hello everyone, I'm Grace.
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Welcome to a typical day in my life working as a customer service officer.
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My usual work schedule is from 9 a.m.
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to 5 p.m.
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I often arrive at work half an hour early because it gives me time to settle in, check my emails, and prepare for the day ahead without rushing.
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As soon as the clock strikes 9, my workday officially begins.
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My first task is to check the customer service inbox for any new messages that come in overnight.
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night.
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I respond to each email carefully.
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I make sure that every customer feels heard and helped.
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This part of my day requires a lot of patience and a friendly tone.
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Around 11 a.m.
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it's time for our daily team meeting.
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My boss Mr.
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Thompson leads the meeting.
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He is a kind but firm leader.
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He always encourages us to do our best.
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In these meetings, we discuss any urgent issues and share updates.
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Sometimes, we get training on new products or services.
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It's a great time for learning and for team bonding.
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Lunchtime at 1 p.m.
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is a much-needed break.
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I usually have lunch with my colleagues.
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We talk about everything under the sun, not just work.
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It's nice to have friends in the workplace who understand the ups and downs of the job.
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The afternoon is usually the busiest time of my day.
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This is when most customers call with their inquiries or problems.
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I wear my headset, ready to help, guide, and sometimes, calm down the customers.
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It's challenging but rewarding when I can resolve their issues.
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Before I know it, it's 5 p.m.
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and time to go home.
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I tidy up my desk.
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Then I say goodbye to my colleagues.
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I head out, feeling accomplished.
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Every day is different, with new challenges and new successes.
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But I love my job because I get to help people.
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And that's a day in my life as a customer service officer.
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Great work today.
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Keep up the amazing effort.
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Remember, each lesson takes you one step closer to English fluency.
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Don't forget to like, share and subscribe for more enjoyable English lessons.
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Happy learning.
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Goodbye.
このビデオでスピーキングを練習する理由
英語スピーキング練習を行う際、実際の仕事場での会話は非常に役立ちます。このビデオでは、グレースというカスタマーサービスオフィサーの日常を通じて、ビジネスシーンに必要な語彙や表現を学ぶことができます。特に、日常的に使われるフレーズや表現を実際の文脈で聞くことで、リスニングスキルとスピーキングスキルを同時に向上させることが可能です。自分の発音を魅力的にするスピーキング練習として、「shadowspeak」メソッドを利用し、グレースの会話を真似ることで、実際のビジネスシーンで使える英語力を身につけましょう。
文法と表現の文脈
ビデオ内で使われた重要な文法構造や表現を分析します。以下はそのいくつかです：
- Settle in: 新しい場所に慣れること。例文: 「新しい家に引っ越した後、私たちは数日間かけてsettle inしました。」
- Respond: 誰かに返事をすること。例文: 「グレースは毎日顧客のメールにrespondする必要があります。」
- Feel heard and helped: 誰かが自分の話を聞いてくれて、必要な助けを提供してくれると感じること。例文: 「サポートグループでは、みんながfeel heard and helpedしたいと考えています。」
- Require: 必要とすること。例文: 「車を運転するには、運転免許がrequireされます。」
これらの表現を使いこなすことで、ビジネスシーンでのコミュニケーションがスムーズになります。特に、カスタマーサービスのような職業で求められるコミュニケーションスキルを磨くために役立ちます。
一般的な発音の落とし穴
このビデオでは、いくつかの発音のトラップがあります。特に、customer（カスタマー）やservice（サービス）の発音に注意が必要です。これらは特にビジネス環境で頻繁に使われる言葉であるため、正確に発音することで印象が大きく変わります。
また、実際の会話で使われる際のイントネーションやリズムも意識して練習しましょう。「shadow speak」メソッドを活用して、ネイティブの話し方を模倣することで、より自然な発音が身につきます。
英語スピーキング練習やshadowingのスキルを向上させたい方は、これらのポイントをしっかりと押さえ、練習を重ねていきましょう。特に、shadowspeaksに取り組むことで、スムーズな会話力を手に入れることができます。
シャドーイングとは？英語上達に効果的な理由
シャドーイング（Shadowing）は、もともとプロの通訳者養成プログラムで開発された言語学習法で、多言語習得者として知られるDr. Alexander Arguelles によって広く普及されました。方法はシンプルですが非常に効果的：ネイティブスピーカーの英語を聞きながら、1〜2秒の遅延で声に出してすぐに繰り返す——まるで「影（shadow）」のように話者を追いかけます。文法ドリルや受動的なリスニングと異なり、シャドーイングは脳と口の筋肉が同時にリアルタイムで英語を処理・再現することを強制します。研究により、発音精度、抑揚、リズム、連音、リスニング力、そして会話の流暢さが大幅に向上することが確認されています。IELTSスピーキング対策や自然な英語コミュニケーションを目指す方に特におすすめです。