Практика Shadowing: A Day at My Work | Improve Your English | English Listening Skills - Speaking Skills | Workplace - Изучайте разговорный английский по видео
Создание урока...
1
Welcome to English Skills Mastery.
2
Today, we're going to follow Grace through a typical day at her job as a customer service officer.
3
This story will introduce you to key vocabulary related to the workplace.
4
Get ready to practice and improve your English listening and speaking skills as we explore Grace's day at work.
5
Listen carefully.
6
A day at my work.
7
Hello everyone, I'm Grace.
8
Welcome to a typical day in my life working as a customer service officer.
9
My usual work schedule is from 9am to 5pm.
10
I often arrive at work half an hour early because it gives me time to settle in, check my emails, and prepare for the day ahead without rushing.
11
As soon as the clock strikes 9, my workday officially begins.
12
My first task is to check the customer service inbox for any new messages that come in overnight.
13
I respond to each email carefully.
14
I make sure that every customer feels heard and helped.
15
This part of my day requires a lot of patience and a friendly tone.
16
Around 11 a.m., it's time for our daily team meeting.
17
My boss, Mr.
18
Thompson, leads the meeting.
19
He is a kind but firm leader.
20
He always encourages us to do our best.
21
In these meetings, we discuss any urgent issues and share updates.
22
Sometimes, we get training on new products or services.
23
It's a great time for learning and for team bonding.
24
Lunchtime at 1 p.m.
25
is a much-needed break.
26
I usually have lunch with my colleagues.
27
We talk about everything under the sun, not just work.
28
It's nice to have friends in the workplace who understand the ups and downs of the job.
29
The afternoon is usually the busiest time of my day.
30
This is when most customers call with their inquiries or problems.
31
I wear my headset, ready to help, guide, and sometimes calm down the customers.
32
It's challenging but rewarding when I can resolve their issues.
33
Before I know it, it's 5 p.m.
34
and time to go home.
35
I tidy up my desk.
36
Then I say goodbye to my colleagues.
37
I head out, feeling accomplished.
38
Every day is different, with new challenges and new successes, but I love my job because I get to help people.
39
And that's a day in my life as a customer service officer.
40
Interesting vocabulary and expressions.
41
Before starting our speaking practice, let's learn some interesting words and expressions from our story to improve our English skills.
42
Settle in means to become comfortable in a new place or position.
43
Example.
44
After moving to a new house, it took us a few days to settle in.
45
Respond means to reply or answer to someone.
46
Example, Grace needs to respond to customer emails every day.
47
To feel heard and helped means to feel that someone listens and provides the help you need.
48
Example, at the support group, everyone wants to feel heard and helped.
49
To require means to need something.
50
Example, driving a car requires a driver's license.
51
To encourage means to give someone support, confidence, or hope.
52
Example, my parents encouraged me to try new activities.
53
Urgent means something that is very important and needs attention immediately.
54
Example, many people are in urgent need of food and water.
55
A colleague is a person you work with, especially in a profession or business.
56
Example, I'll ask my colleague to help you with that report.
57
Ups and downs are the good and bad times.
58
Example.
59
Every relationship goes through ups and downs.
60
An inquiry is a question or a request for information.
61
Example.
62
We're getting a lot of inquiries about our new service.
63
Resolve means to find a solution to a problem or dispute.
64
Example, have you resolved the problem of transportation yet?
65
Accomplished means to be able to do or finish something successfully.
66
Example, after finishing the project, I felt very accomplished.
67
Now it's time to practice.
68
Repeat after Grace.
69
Hello everyone, I'm Grace.
70
Hello everyone, I'm Grace.
71
Welcome to a typical day in my life working.
72
Welcome to a typical day in my life working.
73
As a customer service officer.
74
As a customer service officer.
75
My usual work schedule is from 9 a.m.
76
to 5 p.m.
77
I often arrive at work half an hour early.
78
Because it gives me time to settle in.
79
Check my emails.
80
And prepare for the day ahead without rushing.
81
As soon as the clock strikes 9.
82
As soon as the clock strikes 9.
83
My workday officially begins.
84
My workday officially begins.
85
My first task is to check the customer service inbox for any new messages.
86
that come in overnight.
87
Or any new messages that come in overnight.
88
I respond to each email carefully.
89
I respond to each email carefully.
90
I make sure that every customer feels heard and helped.
91
This part of my day requires a lot of patience and a friendly tone.
92
This part of my day requires a lot of patience and a friendly tone.
93
Around 11 am, it's time for our daily team meeting.
94
Around 11 am, it's time for our daily team meeting.
95
My boss, Mr.
96
Thompson, leads the meeting.
97
My boss, Mr.
98
Thompson, leads the meeting.
99
He is a kind but firm leader.
100
He is a kind but firm leader.
101
He always encourages us to do our best.
102
He always encourages us to do our best.
103
In these meetings, in these meetings, We discuss any urgent issues and share updates.
104
Sometimes we get training on new products or services.
105
It's a great time for learning and for team bonding.
106
Lunchtime at 1 p.m.
107
is a much-needed break.
108
I usually have lunch with my colleagues.
109
We talk about everything under the sun, not just work.
110
It's nice to have friends in the workplace.
111
It's nice to have friends in the workplace.
112
Who understand the ups and downs of the job.
113
who understand the ups and downs of the job.
114
The afternoon is usually the busiest time of my day.
115
The afternoon is usually the busiest time of my day.
116
This is when most customers call with their inquiries or problems.
117
This is when most customers call with their inquiries or problems.
118
I wear my headset ready to help guide.
119
I wear my headset ready to help guide.
120
and sometimes calm down the customers.
121
It's challenging but rewarding.
122
When I can resolve their issues, When I can resolve their issues.
123
Before I know it, it's 5 p.m.
124
Before I know it, it's 5 p.m.
125
And time to go home.
126
And time to go home.
127
I tidy up my desk.
128
I tidy up my desk.
129
Then, I say goodbye to my colleagues.
130
Then, I say goodbye to my colleagues I head out, feeling accomplished I head out, feeling accomplished Every day is different Every day is different With new challenges and new successes with new challenges and new successes.
131
But I love my job because I get to help people.
132
But I love my job because I get to help people.
133
And that's a day in my life as a customer service officer.
134
And that's a day in my life as a customer service officer.
135
Listen to the story carefully one more time.
136
Hello everyone, I'm Grace.
137
Welcome to a typical day in my life working as a customer service officer.
138
My usual work schedule is from 9 a.m.
139
to 5 p.m.
140
I often arrive at work half an hour early because it gives me time to settle in, check my emails, and prepare for the day ahead without rushing.
141
As soon as the clock strikes 9, my workday officially begins.
142
My first task is to check the customer service inbox for any new messages that come in overnight.
143
night.
144
I respond to each email carefully.
145
I make sure that every customer feels heard and helped.
146
This part of my day requires a lot of patience and a friendly tone.
147
Around 11 a.m.
148
it's time for our daily team meeting.
149
My boss Mr.
150
Thompson leads the meeting.
151
He is a kind but firm leader.
152
He always encourages us to do our best.
153
In these meetings, we discuss any urgent issues and share updates.
154
Sometimes, we get training on new products or services.
155
It's a great time for learning and for team bonding.
156
Lunchtime at 1 p.m.
157
is a much-needed break.
158
I usually have lunch with my colleagues.
159
We talk about everything under the sun, not just work.
160
It's nice to have friends in the workplace who understand the ups and downs of the job.
161
The afternoon is usually the busiest time of my day.
162
This is when most customers call with their inquiries or problems.
163
I wear my headset, ready to help, guide, and sometimes, calm down the customers.
164
It's challenging but rewarding when I can resolve their issues.
165
Before I know it, it's 5 p.m.
166
and time to go home.
167
I tidy up my desk.
168
Then I say goodbye to my colleagues.
169
I head out, feeling accomplished.
170
Every day is different, with new challenges and new successes.
171
But I love my job because I get to help people.
172
And that's a day in my life as a customer service officer.
173
Great work today.
174
Keep up the amazing effort.
175
Remember, each lesson takes you one step closer to English fluency.
176
Don't forget to like, share and subscribe for more enjoyable English lessons.
177
Happy learning.
178
Goodbye.
Почему стоит практиковать разговорный английский с этим видео?
Это видео предлагает уникальную возможность улучшить ваши разговорные навыки в английском языке, следуя за Грейс в ее повседневной работе. Погружение в реальные ситуации на рабочем месте не только помогает вам слышать живую речь, но и даёт возможность развивать свою способность к shadow speech. Вы сможете практиковать shadow speak и начинаете понимать, как вести разговор в профессиональной среде.
Каждое взаимодействие Грейс с клиентами и коллегами предоставляет контекст для практики, что делает их более запоминающимися. Ваша цель – не просто слушать, но и имитировать, обращая внимание на произношение, интонацию и эмоциональную окраску речи. Это отличный пример shadowing английский, который позволяет улучшить уровень беглости.
Грамматика и выражения в контексте
- Settle in – это фраза, означающая стать комфортным в новом месте или позиции. Например: "После того, как я переехал в новый дом, мне понадобилось несколько дней, чтобы settle in." Это выражение полезно в ситуациях, когда вы адаптируетесь к новой среде.
- Respond – отвечать кому-то. Грейс ежедневно должна respond на письма клиентов. Это полезный глагол для ситуации, когда вам нужно учить обсуждать различные вопросы.
- To feel heard and helped – означающая чувствовать, что кто-то вас выслушивает и предоставляет нужную помощь. Это ключевое выражение для работы в сфере обслуживания, подчеркивающее важность общения в трудных ситуациях.
Распространенные трудности произношения
При прослушивании видео обратите внимание на некоторые слова и акценты, которые могут быть сложными для произношения. Например, слово "customer" может звучать по-разному в зависимости от речи говорящего. Также обратите внимание на интонацию и ритм во время разговоров Грейс с клиентами. Используйте методы shadowspeaks для воспроизведения этих фраз, чтобы улучшить свою способность звучать естественно.
Импортируя данные конструкции и выражения в вашу повседневную практику, вы сможете создать прочную основу для дальнейшего изучения английского языка. Со временем это облегчит вам речь в различных ситуациях и поможет избежать распространённых ловушек произношения.
Что такое техника Shadowing?
Shadowing — это научно обоснованная техника изучения языка, изначально разработанная для подготовки профессиональных переводчиков и популяризированная полиглотом доктором Александром Аргуэльесом. Метод прост, но эффективен: вы слушаете аудио на английском от носителей языка и немедленно повторяете вслух — как тень, следующая за говорящим с задержкой в 1–2 секунды. В отличие от пассивного прослушивания или грамматических упражнений, Shadowing заставляет мозг и мышцы рта одновременно обрабатывать и воспроизводить реальные речевые паттерны. Исследования показывают, что это значительно улучшает точность произношения, интонацию, ритм, связную речь, понимание на слух и беглость речи — что делает его одним из самых эффективных методов для подготовки к IELTS Speaking и реального общения на английском.