์‰๋„์ž‰ ์—ฐ์Šต: The Number One Communication Mistake ๐Ÿ’› - ์˜์ƒ์œผ๋กœ ์˜์–ด ๋งํ•˜๊ธฐ ๋ฐฐ์šฐ๊ธฐ

๋ ˆ์Šจ ๋งŒ๋“œ๋Š” ์ค‘...
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What's the number one communication mistake you see people making today?
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The one that I make too?
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You think that what is said is exactly what's heard.
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Especially in relationships.
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How many times in a relationship have they kind of repeated back what you said?
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"Well you said meh meh meh" and you're like "That's not what I said.
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I didn't sound like that.
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That's not how I said it." And you start arguing.
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"Yeah you did.
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Yeah you did." And they go "I wish I had this recorded.
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I wish I had this on camera." how I said it.
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The better way to go is to say, "What did you hear?" That's not at all what I meant.
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Let me redo that.
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That's not at all what I meant.
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Instead, we just we split the conversation into something that has nothing to do with what you, the original source.
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So the number one communication, the fault that I see, is assuming that what is said is exactly what is heard.
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When you ask the question, "What did you hear?" whether it's even in business or in relationships, you always get a different perspective that makes the connection that much stronger.

์ด ๋น„๋””์˜ค๋กœ ๋งํ•˜๊ธฐ ์—ฐ์Šต์„ ํ•ด์•ผ ํ•˜๋Š” ์ด์œ 

์˜ค๋Š˜๋‚  ์‚ฌ๋žŒ๋“ค๊ณผ์˜ ์˜์‚ฌ์†Œ Communication์—์„œ ํ”ํžˆ ๋ฐœ์ƒํ•˜๋Š” ๊ฐ€์žฅ ํฐ ์‹ค์ˆ˜๋Š” ๋ฌด์—‡์ผ๊นŒ์š”? ๋ฐ”๋กœ ๋งํ•œ ๊ฒƒ๊ณผ ๋“ค๋ฆฌ๋Š” ๊ฒƒ์ด ๊ฐ™๋‹ค๊ณ  ์ƒ๊ฐํ•˜๋Š” ๊ฒƒ์ž…๋‹ˆ๋‹ค. ์ด ๋น„๋””์˜ค๋Š” ์ด๋Ÿฌํ•œ ์˜คํ•ด๋ฅผ ํ”ผํ•˜๊ณ  ์˜์‚ฌ์†Œํ†ต์„ ๊ฐœ์„ ํ•˜๊ธฐ ์œ„ํ•œ ๊ท€์ค‘ํ•œ ํŒ์„ ์ œ๊ณตํ•ฉ๋‹ˆ๋‹ค. ์˜์–ด ํšŒํ™” ์—ฐ์Šต์„ ํ†ตํ•ด ์ƒ๋Œ€๋ฐฉ์˜ ๋ง์„ ์ •ํ™•ํžˆ ์ดํ•ดํ•˜๊ณ , ๋‹ดํ™”์˜ ๋งฅ๋ฝ์„ ํŒŒ์•…ํ•˜๋Š” ๋Šฅ๋ ฅ์„ ํ‚ค์›Œ ๋ณด๋Š” ๊ฒƒ์ด ์ข‹์Šต๋‹ˆ๋‹ค.

๋น„๋””์˜ค์—์„œ ์ œ์‹œ๋œ ์งˆ๋ฌธ "What did you hear?"๋Š” ๋Œ€ํ™”์˜ ํšจ๊ณผ์ ์ธ ์‹œ์ž‘์ ์ด ๋  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค. ์ด๋Ÿฌํ•œ ์งˆ๋ฌธ์„ ํ†ตํ•ด ์ƒ๋Œ€๋ฐฉ์ด ์–ด๋–ป๊ฒŒ ๋ฐ›์•„๋“ค์˜€๋Š”์ง€๋ฅผ ํ™•์ธํ•จ์œผ๋กœ์จ ์˜์–ด ์Šคํ”ผํ‚น ๋Šฅ๋ ฅ์„ ๋”์šฑ ๋†’์ผ ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค. ์˜์–ด๋ฅผ ํ•™์Šตํ•˜๋Š” ๊ณผ์ •์—์„œ ์ด์™€ ๊ฐ™์€ ์งˆ๋ฌธ์„ ํ™œ์šฉํ•˜๋ฉด ๊ด€๊ณ„๋ฅผ ๊ฐœ์„ ํ•˜๊ณ , ๋ถˆํ•„์š”ํ•œ ์˜คํ•ด๋ฅผ ์ค„์ด๋Š” ๋ฐ ํฐ ๋„์›€์ด ๋ฉ๋‹ˆ๋‹ค.

๋ฌธ๋งฅ ์†์˜ ๋ฌธ๋ฒ• ๋ฐ ํ‘œํ˜„

  • "That's not at all what I meant." - ์ด ํ‘œํ˜„์€ ์ž์‹ ์˜ ์˜๋„๋ฅผ ๋ช…ํ™•ํžˆ ํ•˜๊ธฐ ์œ„ํ•ด ์ž์ฃผ ์‚ฌ์šฉ๋ฉ๋‹ˆ๋‹ค. ์ƒ๋Œ€๋ฐฉ์ด ์ž˜๋ชป ์ดํ•ดํ–ˆ์„ ๋•Œ ๋ถ€์ •ํ•˜๋Š” ๋ฐฉ๋ฒ•์œผ๋กœ ์œ ์šฉํ•ฉ๋‹ˆ๋‹ค.
  • "What did you hear?" - ์ƒ๋Œ€๋ฐฉ์˜ ์ดํ•ด๋„๋ฅผ ํ™•์ธํ•  ์ˆ˜ ์žˆ๋Š” ์งˆ๋ฌธ์œผ๋กœ, ๋Œ€ํ™”๋ฅผ ์‹œ์ž‘ํ•˜๊ฑฐ๋‚˜ ์ง„ํ–‰ํ•˜๋Š” ๋ฐ ๋งค์šฐ ํšจ๊ณผ์ ์ž…๋‹ˆ๋‹ค.
  • "I wish I had this recorded." - ์•„์‰ฌ์›€์„ ํ‘œํ˜„ํ•˜๋Š” ๊ตฌ์ ˆ๋กœ, ๊ณผ๊ฑฐ์˜ ๋Œ€ํ™”๋ฅผ ํšŒ์ƒํ•  ๋•Œ ์‚ฌ์šฉํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค. ์ด๋Ÿฌํ•œ ํ‘œํ˜„๋“ค์„ ์ตํžˆ๋ฉด IELTS ์Šคํ”ผํ‚น ์‹œํ—˜์—์„œ๋„ ์œ ์šฉํ•˜๊ฒŒ ํ™œ์šฉํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.

์ผ๋ฐ˜์ ์ธ ๋ฐœ์Œ ํ•จ์ •

๋น„๋””์˜ค์—์„œ๋Š” ๋ช‡ ๊ฐ€์ง€ ๋ฐœ์Œ์ด ์ผ๊ด€๋˜์ง€ ์•Š๊ฒŒ ๋“ค๋ฆด ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค. ํŠนํžˆ ์˜์–ด ๋ฐœ์Œ ๊ต์ •์ด ํ•„์š”ํ•œ ๋ถ„๋“ค์—๊ฒŒ ๊ณ ๋ คํ•ด์•ผ ํ•  ์ ์€ ๋‹ค์Œ๊ณผ ๊ฐ™์Šต๋‹ˆ๋‹ค.

  • "Exactly" - ์ด ๋‹จ์–ด๋Š” '์ด๊ทธ์žํด๋ฆฌ'๊ฐ€ ์•„๋‹Œ '์ด๊ทธ์žฌํฌํ‹€๋ฆฌ'๋กœ ๋ฐœ์Œ๋ฉ๋‹ˆ๋‹ค. ์ฃผ์˜ํ•ด์•ผ ํ•  ๋ฐœ์Œ์ž…๋‹ˆ๋‹ค.
  • "Assuming" - '์–ด์Š˜'์ด ์•„๋‹Œ '์–ด์А๋กœ๋ฐ'์ฒ˜๋Ÿผ ๋ฐœ์Œํ•ด์•ผ ์˜ฌ๋ฐ”๋ฅธ ๋ฐœ์Œ์ด ๋ฉ๋‹ˆ๋‹ค.
  • "Communication" - ์ฃผ์˜ ๊นŠ๊ฒŒ ๋ฐœ์Œํ•˜์—ฌ ๊ฐ ์Œ์ ˆ์„ ์ •ํ™•ํžˆ ํ‘œํ˜„ํ•˜๋Š” ๊ฒƒ์ด ์ค‘์š”ํ•ฉ๋‹ˆ๋‹ค.

๋ฐœ์Œ ์—ฐ์Šต ์‹œ, shadowspeak ๊ธฐ๋ฒ•์„ ํ™œ์šฉํ•˜๋ฉด ํšจ๊ณผ์ ์œผ๋กœ ๋ฐœ์Œ ๊ต์ •์„ ํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค. ์ด๋Ÿฌํ•œ ์—ฐ์Šต๋ฐฉ๋ฒ•์€ ์œ ํŠœ๋ธŒ ์˜์–ด ๊ณต๋ถ€๋ฅผ ํ†ตํ•ด ์‰ฝ๊ฒŒ ์ ‘ํ•  ์ˆ˜ ์žˆ์œผ๋ฉฐ, ์‹ค์ œ ์ƒํ™ฉ์—์„œ์˜ ๋งํ•˜๊ธฐ ๋Šฅ๋ ฅ์„ ํฌ๊ฒŒ ํ–ฅ์ƒ์‹œํ‚ฌ ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.

์‰๋„์ž‰์ด๋ž€? ์˜์–ด ์‹ค๋ ฅ์„ ๋น ๋ฅด๊ฒŒ ํ‚ค์šฐ๋Š” ๊ณผํ•™์  ๋ฐฉ๋ฒ•

์‰๋„์ž‰(Shadowing)์€ ์›๋ž˜ ์ „๋ฌธ ํ†ต์—ญ์‚ฌ ํ›ˆ๋ จ์„ ์œ„ํ•ด ๊ฐœ๋ฐœ๋œ ์–ธ์–ด ํ•™์Šต ๊ธฐ๋ฒ•์œผ๋กœ, ๋‹ค์–ธ์–ด ํ•™์ž์ธ Dr. Alexander Arguelles์— ์˜ํ•ด ๋Œ€์ค‘ํ™”๋œ ๋ฐฉ๋ฒ•์ž…๋‹ˆ๋‹ค. ํ•ต์‹ฌ ์›๋ฆฌ๋Š” ๊ฐ„๋‹จํ•˜์ง€๋งŒ ๋งค์šฐ ๊ฐ•๋ ฅํ•ฉ๋‹ˆ๋‹ค: ์›์–ด๋ฏผ์˜ ์˜์–ด๋ฅผ ๋“ค์œผ๋ฉด์„œ 1~2์ดˆ์˜ ์งง์€ ์ง€์—ฐ์œผ๋กœ ์ฆ‰์‹œ ์†Œ๋ฆฌ ๋‚ด์–ด ๋”ฐ๋ผ ๋งํ•˜๋Š” ๊ฒƒโ€”โ€”๋งˆ์น˜ '๊ทธ๋ฆผ์ž(shadow)'์ฒ˜๋Ÿผ ํ™”์ž๋ฅผ ๋”ฐ๋ผ๊ฐ€๋Š” ๊ฒƒ์ž…๋‹ˆ๋‹ค. ๋ฌธ๋ฒ• ๊ณต๋ถ€๋‚˜ ์ˆ˜๋™์ ์ธ ์ฒญ์ทจ์™€ ๋‹ฌ๋ฆฌ, ์‰๋„์ž‰์€ ๋‡Œ์™€ ์ž… ๊ทผ์œก์ด ๋™์‹œ์— ์‹ค์‹œ๊ฐ„์œผ๋กœ ์˜์–ด๋ฅผ ์ฒ˜๋ฆฌํ•˜๊ณ  ์žฌํ˜„ํ•˜๋„๋ก ํ›ˆ๋ จํ•ฉ๋‹ˆ๋‹ค. ์—ฐ๊ตฌ์— ๋”ฐ๋ฅด๋ฉด ์ด ๋ฐฉ๋ฒ•์€ ๋ฐœ์Œ ์ •ํ™•๋„, ์–ต์–‘, ๋ฆฌ๋“ฌ, ์—ฐ์Œ, ์ฒญ์ทจ๋ ฅ, ๋งํ•˜๊ธฐ ์œ ์ฐฝ์„ฑ์„ ํฌ๊ฒŒ ํ–ฅ์ƒ์‹œํ‚ต๋‹ˆ๋‹ค. IELTS ์Šคํ”ผํ‚น ์ค€๋น„์™€ ์ž์—ฐ์Šค๋Ÿฌ์šด ์˜์–ด ์†Œํ†ต์„ ์›ํ•˜๋Š” ๋ถ„๋“ค์—๊ฒŒ ํŠนํžˆ ํšจ๊ณผ์ ์ž…๋‹ˆ๋‹ค.

์„€๋„์ž‰ ๋ฐฉ๋ฒ•: ๋‹จ๊ณ„๋ณ„ ์ „์ฒด ๊ฐ€์ด๋“œ ์ฝ๊ธฐ โ†’