Shadowing Practice: At the Airport: English Listening (B2) - Learn English Speaking with Video

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209 sentences
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1
I'm afraid you'll have to tell the passengers waiting at gate 24 that the flight to Frankfurt has been cancelled.
2
There are no flights until tomorrow morning.
3
Sorry.
4
Another cancellation?
5
But these guys have been waiting here since about 10 o 'clock this morning and it's now half past four.
6
Oh, this has got to be the worst day I've ever had here.
7
OK, thank you.
8
I'll break the news.
9
Can I have your attention, please?
10
I'd like to inform all passengers to Frankfurt that due to a cancellation,
11
there are unfortunately now no more seats available until tomorrow morning.
12
We've been waiting here all day.
13
What I want to know is whether you'll be refunding the transfers at the other end.
14
Er, I can't tell you that.
15
And the hotel?
16
I can't say that.
17
Why can't you?
18
I'm sorry, I fully understand how you feel.
19
No, you don't understand at all.
20
I can understand why you're feeling frustrated, but I'm afraid I don't have that information.
21
Well, get it.
22
We don't have that information.
23
What do you mean?
24
Someone must have it.
25
I'm very sorry.
26
I hear what you're saying, but I'm not at the present time able to help you.
27
There's a complaints procedure in place, and what we recommend is...
28
Listen, mate, that is just not acceptable.
29
You're a waste of space.
30
Sorry, sir, I think you should calm down now.
31
Could you just tone down your language, please?
32
Are you going to get me to Frankfurt this evening?
33
I can't.
34
Why not?
35
I'm very sorry for the inconvenience, but there are no more seats.
36
Why not?
37
There are no more seats.
38
Why not?
39
I want an answer.
40
I have no control over the situation.
41
I'm just passing on information.
42
But I'll tell you what I can do.
43
I can put you on a flight to Munich this evening.
44
There are still seats on the Munich flight, leaving at 21 .25.
45
That's no good to me.
46
Are you telling me that you can get us to Munich, but it's impossible to get us to Frankfurt, 250 miles away?
47
It's the same country, isn't it?
48
Or have they got a totally different climate down south?
49
I'm very sorry, sir.
50
I'm doing my best to help you, but that's all I can do for you at this moment in time.
51
I'm afraid you'll have to tell the passengers waiting at gate 24 that the flight to Frankfurt has been cancelled.
52
There are no flights until tomorrow morning.
53
Sorry.
54
Another cancellation?
55
But these guys have been waiting here since about 10 o 'clock this morning
56
And it's now half past four.
57
Oh, this has got to be the worst day I've ever had here.
58
OK, thank you.
59
I'll break the news.
60
Can I have your attention, please?
61
I'd like to inform all passengers to Frankfurt that due to a cancellation,
62
there are unfortunately now no more seats available until tomorrow morning.
63
We've been waiting here all day.
64
What I want to know is whether you'll be refunding the transfers at the other end.
65
Er, I can't tell you that.
66
And the hotel?
67
I can't say that.
68
Why can't you?
69
I'm sorry, I fully understand how you feel.
70
No, you don't understand at all.
71
I can understand why you're feeling frustrated, but I'm afraid I don't have that information.
72
Well, get it.
73
We don't have that information.
74
What do you mean?
75
Someone must have it.
76
I'm very sorry.
77
I hear what you're saying, but I'm not at the present time able to help you.
78
There's a complaints procedure in place, and what we recommend is...
79
Listen, mate, that is just not acceptable.
80
You're a waste of space.
81
Sorry, sir, I think you should calm down now.
82
Could you just tone down your language, please?
83
Are you going to get me to Frankfurt this evening?
84
I can't.
85
Why not?
86
I'm very sorry for the inconvenience, but there are no more seats.
87
Why not?
88
There are no more seats.
89
Why not?
90
I want an answer.
91
I have no control over the situation.
92
I'm just passing on information.
93
But I'll tell you what I can do.
94
I can put you on a flight to Munich this evening.
95
There are still seats on the Munich flight, leaving at 21 .25.
96
That's no good to me.
97
Are you telling me that you can get us to Munich?
98
But it's impossible to get us to Frankfurt, 250 miles away.
99
It's the same country, isn't it?
100
Or have they got a totally different climate down south?
101
I'm very sorry, sir.
102
I'm doing my best to help you, but that's all I can do for you at this moment in time.
103
Thank you.
104
I'm afraid you'll have to tell the passengers waiting at gate 24 that the flight to Frankfurt has been cancelled.
105
There are no flights until tomorrow morning.
106
Sorry.
107
Another cancellation?
108
But these guys have been waiting here since about ten o 'clock this morning, and it's now half past four.
109
Oh, this has got to be the worst day I've ever had here.
110
OK, thank you.
111
I'll break the news.
112
Can I have your attention, please?
113
I'd like to inform all passengers to Frankfurt that due to a cancellation,
114
there are, unfortunately, now no more seats available until tomorrow morning.
115
We've been waiting here all day.
116
What I want to know is whether you'll be refunding the transfers at the other end.
117
Er, I can't tell you that.
118
And the hotel?
119
I can't say that.
120
Why can't you?
121
I'm sorry, I fully understand how you feel.
122
No, you don't understand at all.
123
I can understand why you're feeling frustrated, but I'm afraid I don't have that information.
124
Well, get it.
125
We don't have that information.
126
What do you mean?
127
Someone must have it.
128
I'm very sorry.
129
I hear what you're saying, but I'm not at the present time able to help you.
130
There's a complaints procedure in place, and what we recommend is...
131
Listen, mate.
132
That is just not acceptable.
133
You're a waste of space.
134
Sorry, sir.
135
I think you should calm down now.
136
Could you just tone down your language, please?
137
Are you going to get me to Frankfurt this evening?
138
I can't.
139
Why not?
140
I'm very sorry for the inconvenience, but there are no more seats.
141
Why not?
142
There are no more seats.
143
Why not?
144
I want an answer.
145
I have no control over the situation.
146
I'm just passing on information.
147
But I'll tell you what I can do.
148
I can put you on a flight to Munich this evening.
149
There are still seats on the Munich flight, leaving at 21 .25.
150
That's no good to me.
151
Are you telling me that you can get us to Munich, but it's impossible to get us to Frankfurt, 250 miles away?
152
It's the same country, isn't it?
153
Or have they got a totally different climate down south?
154
I'm very sorry, sir.
155
I'm doing my best to help you, but that's all I can do for you at this moment in time.
156
I'm afraid you'll have to tell the passengers waiting at gate 24 that the flight to Frankfurt has been cancelled.
157
There are no flights until tomorrow morning.
158
Sorry.
159
Another cancellation?
160
But these guys have been waiting here since about 10 o 'clock this morning and it's now half past four.
161
Oh, this has got to be the worst day I've ever had here.
162
OK, thank you.
163
I'll break the news.
164
Can I have your attention, please?
165
I'd like to inform all passengers to Frankfurt that, due to a cancellation, there are,
166
unfortunately, now no more seats available until tomorrow morning.
167
We've been waiting here all day.
168
What I want to know is whether you'll be refunding the transfers at the other end.
169
Er, I can't tell you that.
170
And the hotel?
171
I can't say that.
172
Why can't you?
173
I'm sorry, I fully understand how you feel.
174
No, you don't understand at all.
175
I can understand why you're feeling frustrated, but I'm afraid I don't have that information.
176
Well, get it.
177
We don't have that information.
178
What do you mean?
179
Someone must have it.
180
I'm very sorry.
181
I hear what you're saying, but I'm not at the present time able to help you.
182
There's a complaints procedure in place, and what we recommend is...
183
Listen, mate.
184
That is just not acceptable.
185
You're a waste of space.
186
Sorry, sir.
187
I think you should calm down now.
188
Could you just tone down your language, please?
189
Are you going to get me to Frankfurt this evening?
190
I can't.
191
Why not?
192
I'm very sorry for the inconvenience, but there are no more seats.
193
Why not?
194
There are no more seats.
195
Why not?
196
I want an answer.
197
I have no control over the situation.
198
I'm just passing on information.
199
But I'll tell you what I can do.
200
I can put you on a flight to Munich this evening.
201
There are still seats on the Munich flight, leaving at 21 .25.
202
That's no good to me.
203
Are you telling me that you can get us to Munich, but it's impossible to get us to Frankfurt, 250 miles away?
204
It's the same country, isn't it?
205
Or have they got a totally different climate down south?
206
I'm very sorry, sir.
207
I'm doing my best to help you, but that's all I can do for you at this moment in time.
208
Thank you.
209
Thank you.

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Vocabulary and speaking notes for this lesson

This speaking lesson is built on the video “At the Airport: English Listening”. The speaker keeps coming back to these words: Frankfurt, seats, flight, Munich, waiting. This video has 209 sentences and 1551 words to shadow. The speech runs for 11:55. The speaker talks at a steady 130 words per minute, a comfortable pace for shadowing. 85% of the words are among the 3,000 most common in English; the rest is worth studying before you start. 52 of its 209 sentences are questions, so it is good practice for question intonation and short answers.

Key vocabulary in this video

13 words from the video worth learning, with pronunciation and meaning:

WordPronunciationMeaning
passenger noun/ˈpæs.ɪn.d͡ʒɚ/One who rides or travels in a vehicle, but who does not operate it and is not a member of the crew.
cancellation noun/kænsəˈleɪʃən/The act, process, or result of cancelling; as, the cancellation of certain words in a contract, or of the contract itself.
tone noun/ˈtəʊn/A specific pitch.
gate noun/ˈɡeɪ̯t/A doorlike structure outside a house.
procedure noun/pɹəˈsiː.d͡ʒə/A particular method for performing a task.
clock noun/klɑk/A chronometer, an instrument that measures time, particularly the time of day.
complaint noun/kəmˈpleɪnt/The act of complaining.
acceptable adjective/əkˈsɛp.tə.bəl/Worthy, decent, sure of being accepted or received with at least moderate pleasure.
cancel verb/ˈkæn.sl̩/To cross out something with lines etc.
inform verb/ɪnˈfɔɹm/To communicate knowledge to.
refund noun/ɹɪˈfʌnd/An amount of money returned.
inconvenience noun/ɪnkənˈvinjəns/The quality of being inconvenient.
frustrate verb/ˈfɹʌsˌtɹeɪt/To disappoint or defeat; to vex by depriving of something expected or desired.

Phrasal verbs you will hear

WordMeaning
calm down verbTo become less excited, intense, or angry.

Sentences worth repeating

Short, complete lines from the video that you can reuse in everyday conversation:

  • Can I have your attention, please?
  • We've been waiting here all day.
  • Er, I can't tell you that.
  • I'm sorry, I fully understand how you feel.
  • Could you just tone down your language, please?

Grammar in this video

The structures the speaker uses most, with the exact words from the video:

StructureIn the video
Present perfect continuous have/has been + -ing — an action that started earlier and is still going onhave been waiting · We've been waiting
Present perfect have/has + past participle — a past action that still matters nowhas been cancelled · I've ever had
Passive voice be + past participle — the focus is on what happens, not who does ithas been cancelled

Pronunciation to watch

The speaker uses 108 contractions and reduced forms, such as I'm, can't, don't. Say them the short way, as you hear them.

  • Long words — get the stress right: cancellation /kænsəˈleɪʃən/, acceptable /əkˈsɛp.tə.bəl/, inconvenience /ɪnkənˈvinjəns/

How to practise with this video

  1. Listen to the whole video once without speaking and note the words you do not know.
  2. Shadow it sentence by sentence at normal speed, repeating each one until your rhythm matches the speaker.
  3. Record yourself and compare with the original, paying attention to words like passenger, cancellation, tone.

What is the Shadowing Technique?

Shadowing is a science-backed language learning technique originally developed for professional interpreter training and popularized by polyglot Dr. Alexander Arguelles. The method is simple but powerful: you listen to native English audio and immediately repeat it out loud — like a shadow following the speaker with just a 1–2 second delay. Unlike passive listening or grammar drills, shadowing forces your brain and mouth muscles to simultaneously process and reproduce real speech patterns. Research shows it significantly improves pronunciation accuracy, intonation, rhythm, connected speech, listening comprehension, and speaking fluency — making it one of the most effective methods for IELTS Speaking preparation and real-world English communication.

Shadowing technique: read the full step-by-step guide →