Практика Shadowing: Meetings: Office English episode 2 - Изучайте разговорный английский с YouTube
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Meetings.
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Meetings.
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They're a big part of our time at work.
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Some people love them and some people hate them.
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Sometimes meetings can feel a bit pointless and you're just trying to fill the time.
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So ideally there's an agenda so you know what's going to be talked about and discussed.
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I do sometimes get nervous speaking up in meetings
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because I have a bit of a fear of speaking in front of people.
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In this episode of Office English from BBC Learning English,
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we're looking at how to speak up in meetings and get your ideas heard.
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Welcome to Office English, our guide to the language of the world of work.
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In this podcast, we discuss words and phrases you can use to help improve your business English in the office.
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I'm Phil.
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And I'm Pippa.
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Today we're talking about meetings.
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We've already heard that meetings can be very stressful,
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even for native English speakers.
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But what do you think, Phil?
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Do you speak up a lot in meetings?
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It depends on the meeting.
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Okay.
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Sometimes you have a meeting with people you work closely with,
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a small meeting, and I find it quite easy to try and contribute and ask people and things like that.
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sometimes you're in a bigger meeting with people you don't know
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so well or maybe you're meeting people you don't work with a client
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or a different department that's a lot harder mmm yeah I agree
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and then when you get stressed like that you maybe don't want to speak
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or you're nervous to contribute or you feel
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that you're tripping over your words you're getting what you're about to say wrong
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and so that can be really stressful it's something I think most people are nervous about.
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So today we're going to talk you through the basics of meetings and phrases you can use to get your voice heard.
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So we've been invited to a meeting,
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there's lots of people in the meeting who we don't know,
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and at the start of the meeting everyone is asked to introduce themselves.
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How can we do this professionally Phil.
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Okay, how about saying, for those who don't know me,
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I'm Phil and I do podcasts about business English.
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Yeah, that's nice because it's sort of an expectation that people might not know you.
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Another one you could maybe try is, I'm responsible for.
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So instead of saying what your role is,
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what your job title is,
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just explain what you do.
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So for those who don't know me,
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I'm Pippa and I'm responsible for the podcasts at BBC Learning English.
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And I think that's really good because I don't know how it is in other languages,
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but in English, your job title often doesn't really say what you actually do.
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Yeah, so it's not very useful to tell people that.
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Anything else we can say here, Phil?
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Perhaps if you've got a particular expertise in something,
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you could say, I have a background in,
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and then you're talking about an area that you know a lot of,
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or that you've worked in before,
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or you've studied a lot,
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and that could be useful perhaps saying,
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look, this is how I can be useful in this meeting.
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Ask me about these things.
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Yeah, because if you don't know people,
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they might be questioning why you're there and
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so it's good to kind of say early what your expertise is and what you have to bring to the meeting.
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What about if you don't get a chance to introduce yourself at the start of the meeting Phil?
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Well yeah it can be useful sometimes
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if you you can just bring one of those phrases in the first time
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when someone asks you to speak
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and you say oh for those who don't know me I'm
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and then you talk about your background or what you're responsible for,
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just so people know who you are and how you can help the meeting.
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Yeah, and if you've kind of got that rehearsed,
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it's a good way to kind of start talking.
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You've got over the initial nervousness and then you can actually say what you want to say.
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Right, so we've introduced ourselves and the meeting has started.
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What about if somebody else makes an interesting point and we want to respond confidently in the meeting.
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Yeah, so we've got a few phrases here.
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We could say something like,
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that's a really important point.
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It makes me think about and then say our point.
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What do you think about that, Phil?
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Well, it helps you engage with what someone's saying.
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You might be linking things that are useful.
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Yeah, I think it can be useful,
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particularly if what what they've said is really relevant to what you're trying to sort out in the meeting.
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Yeah and it's conversational.
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Another option we can have
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if we want to kind of disagree with somebody is to say I like
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that idea but my thinking is a bit different.
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I guess as you said it's a polite way of disagreeing.
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Do you think they really like that idea when they say it?
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I don't know.
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It depends I think on what we're talking about and
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but it's just a politer way to say it's not really very helpful
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if in a meeting especially if you don't know people
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and to say oh I think that idea is rubbish
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and I prefer my idea and so it's all about kind of being friendly
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and polite with people in meetings another way you could try
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and enter the conversation is to just ask a question
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so you can say what about
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or how about we try this that's just a good way to to kind of enter into a discussion and a conversation.
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Yeah, it's like you're putting something on the table for everyone to talk about.
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But sort of saying what about or how about rather than a very direct question is just a bit more polite.
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And now a really difficult scenario.
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What if there are lots of important people in the meeting who are all dominating the conversation?
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The meeting is moving really quickly and you're nervous about speaking,
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but you have some ideas too.
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What do you do, Phil?
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Well, I think I maybe do this too much,
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but you kind of sit and wait for the right moment.
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So you wait for there to be a little bit of a pause and then you can say something.
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Yeah, but what about if you don't get the pause and you need to interrupt?
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What would you say then, Phil?
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We usually start by apologising.
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So you can say something like,
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I'm sorry, can I just ask?
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And that just is an interesting word there because you're kind of saying,
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I'm not sure about doing it.
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You're almost apologising for asking there.
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I'm sorry, can I just ask?
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I'm sorry, but I think we need to talk about this topic.
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And again, the I think,
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it's a bit hesitant, but sometimes that can be useful because you're showing,
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it's a way of showing respect and being polite.
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Yeah, so apologising and then kind of saying,
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I'm sorry, but I think we should talk about this,
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is a really useful way in.
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Another thing we can do is sort of ask permission to enter the discussion.
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So say something like, could I add a thought?
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Or could I say something?
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You're kind of showing that you realise that other people in the room are important.
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And so sort of asking permission to join in as well.
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Yes, I think that's a really good idea.
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Of course, we're talking here from a context,
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we're here in the UK.
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And in Britain, we tend to have politeness as a really important thing.
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So we say, I'm sorry a lot,
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or can I just do this?
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But this does differ in different places.
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Some other cultures are a lot more direct,
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and maybe you don't need to apologize quite so much for saying things
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so it's perhaps listen to how people speak in the place where you're working
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because these cultures change aren't they they're different in different places
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so we've learned some useful phrases to help us speak up in meetings
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but let's hear again from our BBC colleagues
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because there's one thing we haven't talked about and that's how to make sure our meetings are useful.
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Sometimes meetings can feel a bit pointless
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and you're just trying to fill the time so ideally there's an agenda
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so you know what's going to be talked about and discussed.
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Beth talked about having an agenda so what do we mean by an agenda Phil?
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An agenda is a,
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it's a list of things that you're going to talk about in the meeting
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and it's very common definitely in Britain it's very common
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that you might have a slot at the end
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that might say AOB any other business but the idea is
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that during the other slots you only talk about the things
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that are on the agenda and it's ideally you share it before the meeting
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so everyone knows what you're gonna be talking about,
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why you're talking about those things,
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and it gives you a chance to think about what you might want to say.
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Yes, it's really helpful because then you can prepare in advance.
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And if you're in charge of the meeting,
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making sure you have an agenda is really helpful
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because it helps you stay in control of the conversation and you make sure that the meeting isn't a waste of time.
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So you can say things like,
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oh, I think we're getting a bit off topic,
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or please can we stick to the agenda and make sure we talk about the important things.
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Yeah, that gives you nice efficient meetings that finish on time, hopefully.
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Well, that's the idea anyway.
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And that's it for this episode of Office English.
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Remember, you can find courses and activities to help you with your English at bbclearningenglish.com.
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Next time, we'll be talking about how to remind people to do something,
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or chase them up for a response.
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And of course, we'll discuss some essential phrases to help you unlock your career potential.
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See you then.
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Bye!
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Bye!
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