ฝึกพูดภาษาอังกฤษด้วยเทคนิค Shadowing จากวิดีโอ: Stop Using Basic English at Work! Use These Phrases Instead | Easy English Podcast

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Hello, everyone.

Welcome to Mr. English Channel.

Hi, Paul.

How are you today?

You look very busy with your coffee and your notebook.

Oh, hi, Emily.

Yes, I am a bit busy this morning.

I have a lot of work to do,

but I always have time for our podcast.

is good to hear.

You know, I had a very long day at the office yesterday.

It was all about meetings and emails.

Mmm, that sounds tiring, but it is perfect for our topic today.

We are talking about business English for daily use.

Yes, many people think business English is only for big bosses in expensive suits,

but we use it every day, even in simple jobs.

You're right.

Like when I go to the local cafe.

The owner is always talking about his suppliers and stock.

Exactly.

So, Paul, tell me about your morning.

Did you have any meetings yet?

Not yet, but I have a video call in one hour.

I need to get ready for it.

Get ready is a great phrase.

In a business context, we often say prepare.

I need to prepare for the meeting.

Ah, yes, prepare.

It sounds a bit more professional, right?

It does, but get ready is also fine for a quick chat with a friend.

So what is your meeting about?

We need to talk about a new project.

I have to present my ideas to the team.

Oh, a presentation.

That can be nervous.

Do you have your slides ready?

Yes, I finished them last night.

I hope my internet connection is good today.

Yesterday, it was terrible.

I hate when that happens.

Usually someone says, can you hear me?

Or, your screen is frozen.

Yes, your screen is frozen is the most common phrase at offices now, I think.

It really is.

And when the meeting starts,

the leader usually says, let's get started.

I like that.

It is simple and direct.

Let's get started.

What else do they say at the beginning?

Well, sometimes they say, does everyone have the agenda?

The agenda is just the list of things to talk about.

Right, the agenda.

It is like a map for the meeting.

Without it, people just talk and talk about nothing.

So true.

I had a meeting last week with no agenda.

We stayed there for two hours.

Wow, two hours?

That is too long.

Did you at least have good snacks?

No snacks, Paul.

Just water.

It was very unproductive.

Unproductive.

That is a good word.

It means you didn't finish anything or reach a goal.

Exactly.

My goal was to finish at 3 p.m.,

but we finished at 4.30 p.m.

I was so hungry.

I can imagine.

When I have meetings, I like to wrap up quickly.

Wrap up.

I love that expression.

It means to finish or summarize everything at the end.

Yes.

To wrap up, let's look at the next steps.

That is what my boss always says.

Next steps is very important in business.

It means the things you need to do after the meeting.

Like Paul, your next step is to send the email to the client.

Oh, emails.

I spend half of my life writing emails.

Do you like writing them, Paul?

Not really.

Sometimes it is hard to find the right words.

I don't want to sound too formal,

but I don't want to be too casual either.

I understand.

A good way to start is, I am writing to.

For example, I am writing to ask about the report.

That is helpful.

I usually just start with hello,

but I am writing to makes the reason very clear.

Yes, it is very direct.

And what do you say at the end of your emails?

I usually write best regards.

Is that OK for business English?

100

It is perfect.

101

It is professional and friendly.

102

You can also use sincerely if it is a very formal letter.

103

Sincerely feels a bit like a movie from the 1950s, doesn't it?

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Maybe a little.

105

I prefer best regards, or just best for people I know well.

106

That is good to know.

107

Speaking of people I know,

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I have a new client starting tomorrow.

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A new client?

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That is great news, Call.

111

Did you have to sell him a service?

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Well, we had a few negotiations.

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We talked about the price and the time.

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Negotiations sounds like a big word,

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but it just means talking to reach an agreement.

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Yes.

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He wanted a big discount,

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but I told him our quality is the best.

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Good job!

120

You have to stand your ground sometimes in business.

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Stand your ground?

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What does that mean?

123

It means to stay strong and not change your mind if you think you are right.

124

Ah, I like that.

125

I stood my ground and he agreed to the standard price.

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That is a win-win situation, another great business phrase.

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win.

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So I'm happy and the client is happy.

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Everyone wins.

130

Exactly.

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Hey Paul, we're talking a lot about work.

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If you're enjoying this conversation,

133

don't forget to like the video,

134

subscribe to the channel, and share it with a friend who is learning English.

135

Yes, it helps us a lot,

136

and it helps your friends learn English too.

137

So Paul, let's talk about networking.

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Have you ever been to a networking event?

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You mean those parties where everyone wears a name tag and talks about their jobs?

140

Yes.

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Some people find them scary,

142

but they are very useful for finding new opportunities.

143

I went to one last month.

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I didn't know anyone.

145

I felt a bit out of place.

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Out of place.

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That means you felt like you didn't belong there.

148

I felt that way at my first conference.

149

What did you do?

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Did you just stand in the corner with a drink?

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Almost.

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But then I saw someone who looked friendly,

153

and I said, hi, can I join you?

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Can I join you?

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That is a simple way to start.

156

What happened next?

157

We started talking about the industry.

158

He works in marketing, just like me.

159

Industry is a word we use for a specific area of business, right?

160

Like the travel industry or the tech industry.

161

Yes, exactly.

162

We talked about the latest trends.

163

Trends are things that are popular or happening right now.

164

Hmm.

165

Like how everyone is talking about AI these days.

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That is a big trend.

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Definitely.

168

Anyway, after talking for 10 minutes, we exchanged cards.

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Do people still use business cards?

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I thought everything was on LinkedIn now.

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Some people still use paper cards,

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but many people just connect on LinkedIn using their phones.

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That is much easier.

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Let's connect.

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I use that phrase a lot when I meet someone interesting.

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It's a great way to keep in touch.

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You never know when a new contact can help you.

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True.

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Last year, a friend from college recommended me for a project.

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Recommended.

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That is when someone says good things about you to a boss or a client.

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Yes.

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It was a referral.

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Referrals are the best way to get new work.

185

They really are.

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People trust their friends more than they trust advertisements.

187

So, Emily, what about deadlines?

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Do you have a lot of those at your office?

189

Oh, Paul.

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Deadlines are the stress of my life.

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I have a big project deadline this Friday.

192

A deadline is the final date or time to finish something, right?

193

Yes.

194

And if I don't finish,

195

my manager will be very disappointed.

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Oh, no. Are you on track to finish it?

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On track.

198

That is a cool expression.

199

It means things are going according to the plan.

200

Yes, I am on track.

201

I finished the draft yesterday.

202

A draft is the first version of a document.

203

It is not perfect yet,

204

but the ideas are there.

205

Exactly.

206

Now I just need to fine-tune it.

207

Fine-tune.

208

You are using some great vocabulary today, Paul.

209

It means to make small changes to make something perfect.

210

Thanks.

211

I'm trying to use more professional verbs.

212

It is working.

213

You sound like a real businessman.

214

Maybe I should start wearing a tie for our recordings.

215

No, please don't.

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I like our relaxed style.

217

Me too.

218

By the way, Emily, I need some advice.

219

I have to give feedback to my assistant today.

220

Giving feedback can be tricky.

221

You want to be constructive.

222

Constructive feedback.

223

Does that mean I should help them improve,

224

not just say, this is bad?

225

Yes.

226

Instead of saying, your report is terrible,

227

you can say, I think this part could be clearer.

228

Clearer.

229

That is much nicer.

230

And maybe I can say,

231

you did a great job on the introduction.

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Yes.

233

Always start with something positive.

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We call that the sandwich method.

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The sandwich method.

236

Now I am hungry again.

237

You start with a positive comment,

238

put the criticism in the middle,

239

and end with another positive comment.

240

Ah, positive, negative, positive.

241

Like a sandwich.

242

I like that.

243

It makes the bad news easier to eat.

244

Exactly.

245

It helps maintain a good working relationship.

246

Working relationship.

247

That is the connection you have with the people you work with.

248

Yes.

249

It is important to be polite and respectful, even when you disagree.

250

I agree.

251

Sometimes people at my old job were very rude during meetings.

252

That is the worst.

253

It makes the office culture very bad.

254

Office culture.

255

That is a big topic these days.

256

Everyone wants to work in a positive environment.

257

They do.

258

A positive environment makes people more motivated to work hard.

259

I feel motivated when I have flexibility.

260

You know, like working from home some days.

261

Remote work is very popular now.

262

I work from home on Tuesdays and Thursdays.

263

That's nice.

264

You save time because you don't have to commute.

265

Commute.

266

That is the journey from home to work.

267

My commute is usually 45 minutes.

268

Wow.

269

45 minutes in traffic?

270

I would hate that.

271

It is not fun, but during my commute, I listen to podcasts.

272

Like Mr. English Podcast?

273

Of course.

274

It's the best way to make the most of my time.

275

Make the most of.

276

That means to use your time or a situation in the best way possible.

277

Yes.

278

I feel like I am learning while I am sitting in my car.

279

That is very smart.

280

I usually just listen to loud music and sing badly.

281

Well, that is also a way to de-stress before work.

282

De-stress.

283

To remove the stress.

284

I need that after a long meeting about budgets.

285

Oh, budgets.

286

Talking about money and expenses is always a bit stressful.

287

Yes.

288

We have to cut costs this year.

289

The company is trying to save money.

290

Cut costs.

291

That is a very common business phrase.

292

It usually means fewer snacks in the break room.

293

Exactly.

294

They stopped buying the good cookies.

295

Now we only have the boring ones.

296

Oh no!

297

That is a tragedy for the office culture.

298

It really is.

299

But at least we still have free coffee.

300

For now.

301

I hope they don't cut the coffee.

302

That would be a disaster.

303

A total disaster.

304

I can't work without caffeine.

305

Me neither.

306

Hey Paul, if you are still listening, comment office below.

307

We want to see who is paying attention.

308

Yes, comment office.

309

It's a simple word for a place where many of these phrases happen.

310

So, Paul, we talked about meetings, emails, sales, and networking.

311

What else is part of daily business English?

312

What about small talk?

313

You know, the conversation you have while you wait for the elevator.

314

Oh, small talk is very important.

315

It helps you break the ice.

316

Break the ice.

317

To start a conversation and make people feel more comfortable.

318

Yes.

319

You can talk about the weather or the weekend or even a local sports team.

320

I usually ask, do you have any plans for the weekend?

321

It's a classic question.

322

It is.

323

Or, how is your week going?

324

These small questions build rapport.

325

Rapport.

326

That's a fancy word.

327

How do you spell it?

328

It's R-A-P-P-O-R-T.

329

The T is silent.

330

It means a good understanding and connection with someone.

331

Rapport.

332

I like that.

333

It's important to have rapport with your colleagues.

334

Yes.

335

Colleagues are the people you work with.

336

Some people say co-workers, which is also correct.

337

I prefer colleagues.

338

It sounds a bit more professional, don't you think?

339

I agree.

340

It has a nice ring to it.

341

So, Emily, do you have any tips for our listeners who are nervous about using English at work?

342

My main tip is don't worry about being perfect.

343

Most people just want to understand your ideas.

344

That is true.

345

Even native speakers make mistakes in meetings or emails.

346

Exactly.

347

And use simple language.

348

You don't need big words to be professional.

349

I agree.

350

Clear communication is better than using jargon.

351

Jargon.

352

Those are the special words used by a specific group of people that others might not understand.

353

Like when IT people talk about servers and back-end,

354

and I have no idea what they mean.

355

Yes, or when marketing people talk about brand awareness and KPIs.

356

What is a KPI?

357

It stands for Key Performance Indicator.

358

It's just a way to measure success.

359

See?

360

Measure success is so much easier to understand.

361

It really is.

362

But sometimes you need to know the jargon so you can follow the conversation.

363

Follow the conversation.

364

It means to understand what is being said.

365

Yes.

366

If you are lost, you can always say,

367

I'm sorry, can you clarify that?

368

Clarify.

369

That means to make something clear that is a very polite and professional way to ask for help.

370

It is.

371

It is much better than just saying, what, or looking confused.

372

I will remember that.

373

Can you clarify that, please?

374

Great.

375

And if you need more time to think,

376

you can say, that's a good question.

377

Let me think about it.

378

Let me think about it.

379

That gives you a few seconds to collect your thoughts.

380

Exactly.

381

It's a great strategy.

382

Business English is really just about being clear and polite, isn't it?

383

Mostly, yes, and confident.

384

Even if your grammar is not perfect, speak with confidence.

385

That is great advice.

386

Well, Emily, I think it's time to wrap up our episode.

387

You're right.

388

I have that deadline to meet,

389

and you have your video call.

390

Yes, my slides are waiting for me.

391

Before we go, let's remind our listeners to do a few things.

392

Of course.

393

If you liked this episode,

394

please subscribe to our channel, Mr. English Channel.

395

And give this video a thumbs up if you found these business phrases useful.

396

Don't forget to comment office below and tell us which phrase was your favorite.

397

We love reading your comments.

398

They always make our day.

399

Make our day.

400

They make us very happy.

401

Exactly.

402

Thank you for listening, everyone.

403

See you in the next episode.

404

Bye.

405

Bye-bye.

406

Bye.

TRENDING

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