Shadowing Practice: The Emirates Interview Questions That Catch EVERYONE Off Guard - Learn English Speaking with Video

Today I'm going to answer one of the most asked questions I get on every single platform,

which is what are the most common Emirates interview questions?

I was a flight attendant for 10 years and not only did I have to go through an assessment day,

I also had to go through different assessment days throughout my career to go through the different grades information,

what are the questions you might get asked, and what's the best way to answer them.

Are you ready?

Let's do this.

Before I get started with the questions, let me just give you a quick reality check,

and that is that Emirates interviews are not just about what you say, but about how you conduct yourself.

entire time.

Even when you get small breaks between the different stages, they're still watching you.

They're assessing your image, meaning did you put makeup on?

If you're a guy, did you shave?

How did you do your hair?

Your communication skills, how social you are, your confidence.

They're basically trying to see if you fit their brand.

Because guess what?

You're going to be a of thumb,

just think that every answer that you give them needs to show professionalism,

teamwork, cultural sensitivity, and customer service excellence.

Alright, let's dive into the questions and how to answer them like a Pro.

Question one.

Tell us about yourself.

Classic, right?

Listen, they don't want to hear your life story.

And this goes for every interview I've had pre and post Emirates.

It's the same thing.

They really don't care about your life story.

You want to keep it short, professional, and really highlight the things that Emirates is looking for.

So I don't know, for example, I grew up in the US,

but I am That is one of Emirates values.

Of course, they're going to care about that.

So it's about trying to pull those details, highlight them so they know that you're a great brand ambassador.

You can also mention adaptability or, you know, your love for travel.

If you've done a trip that you've liked, if you've had customer service experience, also highlight that.

adapted to each job.

So for example, you could say something like, I'm passionate about working with people from different cultures.

I'm used to working in a very fast -paced environment

because I used to work in blank job or I work in blank job.

And I'm excited to bring my customer service skills because I've worked for X amount of time in customer service.

And I've learned all the tools And I think it'll be a great asset for an international company like Emirates.

Don't think you're being cocky.

You can also say it in like a cheeky way.

I was like that in my final interview and the interviewers were laughing with me.

We were having a great time.

And I honestly think that's a huge part of why I got the job because I was being myself.

And I'm very sarcastic as you've probably seen if you watched my videos.

I love a little sarcasm.

So I let that shine through.

Sue me.

I'm not great at the advice. and a sarcastic comment.

Some cheese.

Question two.

Why do you want to work for Emirates?

This one is everyone gets it.

I got it.

People I know got it.

It's classic, right?

And how you answer shows if you've truly done your homework.

So I'm going to give you a small tip on how to answer this question.

There are a few things you should mention or could mention Emirates reputation,

global network, multicultural environment slash crew and commitment to excellence.

a career in aviation because you're truly passionate about it.

I said that and I did well and I was actually honest about it

and I did have a great career in aviation.

So, hey, it's also about saying what you truly feel and believe because that shines through.

Don't just be a robot, you know, repeating these answers I'm giving you.

Add your own touch, but do your homework.

So, for example, the way you could answer is, well, Emirates is the leader in the aviation and travel

work with a company that sets the standards for customer service and innovation.

I'm also very excited about being part of a multicultural team while traveling the world.

I feel like that would be so enriching for me as a person.

And to be honest with you, it really just aligns with my passion for hospitality and personal growth.

Please don't just write down and say it, it if it's not genuine guaranteed because you're gonna be a little nervous

and also it just comes through

that it's not really you know they're they're not your words

so make it your own

but this could be this gives you the gist of what

it could sound like question three describe a time you dealt with a difficult customer I got this question

and I remember my answer until today and that was pretty easy.

So I'm not going to tell you, okay, this is what you should say, because you should be speaking from experience,

of course, but I will give you a method that will help you set up these situations.

And my advice to you is sit down and write three to four of these examples using this method so that,

you know, you might, you're going to remember at least one of them, which is what you need to do.

So here's what the method is called.

It's called star method.

And STAR stands for Situation, Task, Action, and Results.

To be honest with you, I used this method recently, well, recently, a couple of years ago, in other job interviews I had, and I also did great.

So this is something that really, really will help you in any job interview.

Here's an example of what it could sound like.

While working at blank company, I had a customer who was very upset about the way a service was delivered.

listened actively, apologized sincerely, and offered a small complimentary service to make up for what had gone wrong.

The customer left very happy and even left a positive review.

There you go.

That's your situation.

Star, remember.

Question four.

How would you handle working with people from different backgrounds?

This is a big one because trust me, you're going to have people that you may have not heard of before.

100

Like it was the case for me because every time I would step on an aircraft, unless it was a Spanish speaker,

101

no one would know where Uruguay was.

102

Everyone would always ask me, oh, but is that in Europe?

103

Is that in Asia?

104

Is that, where is that?

105

So yeah, you're gonna meet people from all over the world.

106

Small shout out to my Uruguayans who struggle with having to explain to foreigners where our country is

107

and what we're famous for.

108

Although you do usually get "Oh, Suarez, Forlán" with the accent.

109

Shout out to you guys, I feel your pain.

110

So yeah, you gotta remember Emirates is multicultural

111

and what they want to hear is that you're flexible and you're open -minded and that you're respectful.

112

when you get the job, because we are already saying that you're getting the job, that's it, the job is yours, that's how you're gonna walk into this interview with that mindset,

113

but when you do get the job, you are gonna have a conflict or two throughout your career with people from different countries, even if you're not a conflictive person.

114

I'm not, I'm very laid back, I'm chilled, but I've had situations where, you know, maybe something I said was misinterpreted

115

me and we had to clear things up and we were able to

116

because I was very you know open to the fact

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that okay maybe I offended this person

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and then it also happened you know the other way around

119

but what I always try to think is okay this person is coming from x country

120

and you know their customs are completely different than me I also thought in advance

121

and this happened as I worked for to how their culture was.

122

So for example, I already knew that if I worked with certain people from certain countries,

123

you know, maybe I wouldn't be as touchy -feely as I would be with people in life because, you know, Latin Americans were very much about like hugging, kissing, this and that.

124

And maybe that wasn't the case for a lot of other countries.

125

So I always had to keep in mind, depending on where that person was from.

126

So the best way to answer this question is basically by

127

cultural diversity and that you know you're very open -minded

128

and you're actually also very excited about learning about other cultures

129

but that you also always keep in mind the fact

130

that people have different you know upbringings and backgrounds and

131

that you're more than happy to adapt you've done it

132

and you'll always do it because that's who you are i don't know something like

133

that question five how would you handle an emergency on board i wasn't asked this question

134

but i did see it a lot articles I read.

135

So I thought it was worth mentioning because, you know, unless you were cabin crew before Emirates,

136

I mean, for me, it would have been hard to answer or I wouldn't have known what to answer.

137

But here's what you need to keep in mind.

138

What they're testing with this question is your calmness and your ability to follow SOPs,

139

which you'll hear about a lot during some things that I would personally try to mention.

140

And number one is stay calm.

141

And actually, trust me, I've had a zillion emergencies, medical, safety, security, everything.

142

And a lot of the crew, even crew with a lot of experience under their belt, didn't stay calm.

143

So it is important that you stay calm.

144

So number one thing to remember to mention, second, following training,

145

in order for you to be the best cabin crew you can be and be able to render first aid and, you know, even put out a fire,

146

you know, handle a drunk customer.

147

So yes, follow training.

148

That's something that you have to add to your reply at some point as well.

149

Prioritizing safety, of course.

150

And, and this is important, working as a team.

151

Because you're not the only one inside the aircraft.

152

You've support you, but you got to think about them too.

153

So I don't know.

154

To answer this question, you could say something like, if I were to come across an emergency on board, I would first of all stay calm.

155

Secondly, I would follow a procedure.

156

So anything you guys teach me at training, I would do.

157

I would try to collaborate with my team and try to handle this emergency and communicate with them clearly.

158

I will of course assist passengers quickly and work with the team to try and manage the situation effectively.

159

You don't really have to describe a specific emergency unless they ask you, which I seriously doubt because,

160

you know, because what they want is for you to come in as like, you know, this blank canvas that they can paint over and make you Emirates cabin crew.

161

I remember doing training, they would tell us all the time, forget anything you learned before.

162

If They already come with, you know, whatever it is that they learned in their previous airlines.

163

And it was true.

164

For me, it was easy because it was my first time flying and I was very, very young.

165

So whatever they taught me, I was like, okay, this is it. So yeah.

166

Now I'm going to give you quick fire tips.

167

First of all, smile all the time.

168

Don't be a weirdo and just go like, no, but smile genuinely.

169

Be nice and be kind.

170

Dress impeccably.

171

Grooming is so important.

172

that I created and it's completely free.

173

It's kind of like a checklist for before the Emirates Open Day.

174

You can download it.

175

I'm going to drop the link in the description so you could just go ahead and get it.

176

Be confident, but be humble, right?

177

Enough said.

178

And this is important.

179

Show that you understand that it's a safety and service job.

180

It's not just a glamorous, I'm going to be traveling traveling around the world, they already know that you're there to travel.

181

But what they want to see is that, you know, you can fake it a little bit and say, "Oh yes, I'm so excited about customer service and you know, I'm very much looking forward to,

182

you know, taking out trash bags in the cabin and, you know, dealing with drunk people." No, they don't want you to say that, but they do want you to,

183

you know, give them a little something something, you know?

184

If you can show them that still make sure that your personality shines through, you're going to do a great job

185

and you're probably going to go through the interview like a breeze and hopefully get the job.

186

I really hope that you found this video helpful.

187

Please make sure that you drop any comments below

188

if you have any questions or maybe you went through the interview and want to add onto, you know, the questions that you got yourself.

189

Feel free to drop them so it helps this beautiful community that watching my videos and I truly,

190

truly hope that you get this job because I know how cool it is and how much it did for me, my career, my life and,

191

you know, my personal growth.

192

So yeah, I'm sure you're going to do a great job.

193

Best of luck.

194

You've got this.

195

I'll see you next time.

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Bu dersin kelimeleri ve konuşma notları

Bu B2 seviyesindeki konuşma dersi “The Emirates Interview Questions That Catch EVERYONE Off Guard” videosuna dayanıyor. En çok tekrarlanan kelimeler: Emirates, answer, customer, interview. Bu videoda gölgeleme çalışması için 195 cümle ve 2335 kelime var. Konuşma bölümü 15:16 sürüyor. Konuşmacı dakikada yaklaşık 153 kelimeyle, günlük konuşmaya yakın doğal bir hızda konuşuyor. Kelimelerin %87’i İngilizcede en sık kullanılan 3.000 kelime arasında, bu yüzden kelime dağarcığını takip etmek kolay.

Bu videodaki önemli kelimeler

Videodaki en ileri düzey 15 kelime, telaffuzu ve anlamıyla:

Kelime	Telaffuz	Anlam
cabin isim	/ˈkæbɪn/	kulübe
multicultural sıfat	/ˌmʌltiˈkʌlt͡ʃəɹəl/	çokkültürlü
shine fiil	/ʃaɪn/	parlamak
aviation isim	/ˌeɪ̯.viːˈeɪ̯.ʃən/	havacılık
sarcastic sıfat	/sɑɹˈkæs.tɪk/	alaycı, müstehzi
adapt fiil	/əˈdæpt/	uydurmak, adapte etmek
shout fiil	/ʃaʊt/	bağırmak, haykırmak
passionate sıfat	/ˈpæʃənɪt/	tutkulu
homework isim	/ˈhoʊmˌwɝk/	ödev, ev ödevi
checklist isim	/ˈt͡ʃɛklɪst/	doğrulama listesi, kontrol listesi
complimentary sıfat	/ˌkɑmplɪˈmɛnt(ə)ɹi/	bedava, ücretsiz
foreigner isim	/ˈfɔɹ.ɪ.nɚ/	yabancı, ecnebi
prioritize fiil	/pɹaɪˈɒɹ.ə.taɪz/	önceliklendirmek
professionalism isim	/pɹəˈfɛʃənəˌlɪzəm/	profesyonellik
teamwork isim		takım çalışması

Duyacağınız deyimsel fiiller

Kelime	Anlam
come across fiil	karşıdan karşıya geçmek
look forward to fiil	iple çekmek, dört gözle beklemek
put out fiil	çıkarmak
sit down fiil	oturmak
take out fiil	çıkarmak

Tekrar etmeye değer cümleler

Videodan, günlük konuşmada yeniden kullanabileceğiniz kısa ve tam cümleler:

If you're a guy, did you shave?
How did you do your hair?
Listen, they don't want to hear your life story.
They really don't care about your life story.
Don't think you're being cocky.

Bu videodaki dil bilgisi

Konuşmacının en çok kullandığı yapılar, videodaki sözcüklerin aynısıyla:

Yapı	Videoda
Present perfect have/has + fiilin üçüncü hâli — geçmişte olan ama şimdi de önemli olan bir eylem	you've done · I've worked · I've learned
Edilgen yapı be + fiilin üçüncü hâli — kimin yaptığı değil, ne olduğu önemli	is called · was delivered · was misinterpreted

Dikkat edilecek telaffuzlar

Konuşmacı you're, I'm, don't gibi kısaltılmış biçimleri 88 kez kullanıyor. Bunları duyduğunuz gibi kısa söyleyin.

“sh” ve “zh” sesleri: shine /ʃaɪn/, aviation /ˌeɪ̯.viːˈeɪ̯.ʃən/, shout /ʃaʊt/, passionate /ˈpæʃənɪt/, professionalism /pɹəˈfɛʃənəˌlɪzəm/
Uzun kelimeler — vurguyu doğru yere koyun: multicultural /ˌmʌltiˈkʌlt͡ʃəɹəl/, aviation /ˌeɪ̯.viːˈeɪ̯.ʃən/, adaptability /ədæptəˈbɪlɪti/, complimentary /ˌkɑmplɪˈmɛnt(ə)ɹi/, impeccably /ɪmˈpɛk.ə.bli/

Türkçe konuşanların zorlandığı sesler:

Kelime başındaki ünsüz kümesi — araya ünlü eklemeyin: blank /ˈblæŋk/, prioritize /pɹaɪˈɒɹ.ə.taɪz/, professionalism /pɹəˈfɛʃənəˌlɪzəm/, glamorous /ˈɡlæ.mə.ɹəs/, groom /ɡɹum/
/æ/ — “e”den daha açık: cabin /ˈkæbɪn/, blank /ˈblæŋk/, sarcastic /sɑɹˈkæs.tɪk/, adapt /əˈdæpt/, passionate /ˈpæʃənɪt/

Bu videoyla nasıl çalışılır

Videonun tamamını konuşmadan bir kez dinleyin ve bilmediğiniz kelimeleri not edin.
0,75× hızla başlayın, cümle cümle tekrar edin ve kolaylaşınca normal hıza dönün.
Kendinizi kaydedin ve orijinaliyle karşılaştırın; cabin, multicultural, shine gibi kelimelere özellikle dikkat edin.

Gölgeleme Tekniği Nedir?

Gölgeleme, başlangıçta profesyonel tercüman eğitimi için geliştirilen ve çok dilli Dr. Alexander Arguelles tarafından popüler hale getirilen, bilim destekli bir dil öğrenme tekniğidir. Yöntem basit ama güçlüdür: ana dili İngilizce olan bir sesi dinler ve hemen yüksek sesle tekrar edersiniz — konuşmacıyı 1-2 saniye gecikmeyle takip eden bir gölge gibi. Pasif dinleme veya dilbilgisi alıştırmalarının aksine, gölgeleme beyninizi ve ağız kaslarınızı gerçek konuşma kalıplarını eşzamanlı olarak işlemeye ve yeniden üretmeye zorlar. Araştırmalar, telaffuz doğruluğu, tonlama, ritim, bağlı konuşma, dinleme anlama ve konuşma akıcılığını önemli ölçüde geliştirdiğini göstermektedir — bu da onu IELTS Konuşma hazırlığı ve gerçek dünya İngilizce iletişimi için en etkili yöntemlerden biri yapar.

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Bu dersin kelimeleri ve konuşma notları

Bu videodaki önemli kelimeler

Duyacağınız deyimsel fiiller

Tekrar etmeye değer cümleler

Bu videodaki dil bilgisi

Dikkat edilecek telaffuzlar

Bu videoyla nasıl çalışılır

Gölgeleme Tekniği Nedir?