Luyện nói tiếng Anh bằng Shadowing qua video: Hotel Job Interview English Speaking Conversation#english #job #learnenglish

B1
⏸ Tạm dừng
Good morning, sir.
68 câu
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Good morning, sir.
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Good morning.
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Please have your sit.
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Thank you, sir.
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My name is James Tyler.
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My name is Jennifer Watson.
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Let's start the interview.
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Are you ready?
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Yes, I am.
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Tell me about yourself.
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As you know, my name is Jennifer Watson.
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I am from Scotland.
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I have done my graduation in hospitality industry.
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I worked as a waitress for two years at a restaurant.
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Why were you interested in this job role?
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Since leaving school, I have been interested in working in a hotel.
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So I was really interested when I saw this vacancy.
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As you have seen from my CV, I have held other types of front of house jobs.
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And I believe I have the experience and skills to put myself forward for this job.
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What do you think the roles and responsibilities of this job are?
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As a hotel receptionist, I expect the job responsibilities to include
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Helping guests check in and check out I will be answering the phones
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and helping guests with any queries or problems they have As it's a front of house position
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The receptionist is the first point of contact for anyone visiting the hotel.
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So they need to be at their best at all times.
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Do you have any experience working in a hotel?
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I have never worked in a hotel before.
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But I worked as a waitress for two years at a restaurant in the middle of town.
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It was very busy and because it was four stars, we had to be dressed smartly and provide a high quality service at all times.
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From this experience, I believe I am accustomed to working front of house and working with customers.
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As I am used to dealing with unhappy customers, I know how to stay professional and help fix a customer's problem.
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What is a concierge?
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A concierge is responsible for helping guests book tours and trips.
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They can give advice on the best places to visit.
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Why do you want to work at this hotel?
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I would like to work for this hotel.
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Because of a new feeling in customer service and for a better future.
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I want to increase my knowledge, experience and discover the best.
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Describe a time you had to deal with an unhappy customer.
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When I used to work in a restaurant.
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There was a time where a customer was unhappy with the steak he had ordered.
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He was unhappy with how it had been cooked and when he called me over.
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He acted like it was my fault.
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I remained calm and listened to what he had to say.
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Then I offered him some solutions.
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I could take it back to the kitchen or give him an alternative meal.
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He asked for me to take it back and I did.
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I asked the chef to cook another steak to the customer's specifications and brought it out.
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The customer said he was happy with the changes and appreciated.
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I had gone to the extra effort.
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Have you been on our hotel's website?
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What do you think?
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I really like how the hotel is presented on the website.
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The videos available were great selling features, and the frequently asked questions have plenty of information.
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The only thing I would suggest changing was the booking form.
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It looks a bit old, and it's very long.
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How would you feel about working night shifts?
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Yes, I am available to work night shifts.
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What is the general rule of working night shifts?
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Would I be expected to do a limited number a month?
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What does excellent guest service mean to you?
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To me, excellent guest service means showing guests that you are always available to help with any problems.
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And you greet people with a smile.
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It's all about going the extra mile for guests.
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Where do you see yourself in five years?
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I am interested in developing a career in hotel management.
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One day, I would like to transfer to different hotels around the world to gain experience.
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In different countries too.

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Về Bài Học Này

Bạn đang luyện tập phát âm tiếng Anh với video "Hotel Job Interview English Speaking Conversation#english #job #learnenglish" bằng phương pháp Shadowing — kỹ thuật được Dr. Alexander Arguelles phổ biến rộng rãi.

Hãy nghe kỹ từng câu, chú ý cách người nói nhấn âm và nối âm, rồi đọc lại to và tự tin. Mỗi ngày 15–30 phút luyện đều đặn, bạn sẽ thấy phát âm chuẩn hơn.

Phương Pháp Shadowing Là Gì?

Shadowing là kỹ thuật học ngôn ngữ có cơ sở khoa học, ban đầu được phát triển cho chương trình đào tạo phiên dịch viên chuyên nghiệp và được phổ biến rộng rãi bởi nhà đa ngôn ngữ học Dr. Alexander Arguelles. Nguyên lý cốt lõi đơn giản nhưng cực kỳ hiệu quả: bạn nghe tiếng Anh của người bản xứ và lặp lại to ngay lập tức — như một "cái bóng" (shadow) đuổi theo người nói với độ trễ chỉ 1–2 giây. Khác với luyện ngữ pháp hay học từ vựng bị động, Shadowing buộc não bộ và cơ miệng phải đồng thời xử lý và tái tạo ngôn ngữ thực tế. Các nghiên cứu khoa học xác nhận phương pháp này cải thiện đáng kể phát âm, ngữ điệu, nhịp điệu, nối âm, kỹ năng nghe và độ lưu loát khi nói — đặc biệt hiệu quả cho người luyện IELTS Speaking và muốn giao tiếp tiếng Anh tự nhiên như người bản ngữ.