تدريب Shadowing: At the Hotel Conversation : Hotel Reservation and Check In - تعلم التحدث بالإنجليزية عبر الفيديو

At the Hotel, Conversations, Part 1.

Good morning.

This is the Shining Hotel in London.

How may I help you?

Hi.

This is the Shining Hotel in London, right?

Yes, we are, sir.

How may I help you?

I would like to have a reservation for the next weekend.

Sure, I'll connect you to the sales team.

Please wait for a second.

This is Shining Hotel.

How may I help you?

Hi, I would like to have a reservation for the next weekend.

Please give me your details staying time, sir.

From Friday to Saturday.

So it will be from the 13th to the 15th of this May, right?

Yes.

How many rooms do you want to book, sir?

Only one, my girlfriend and I.

So it's going to be a room with one bedroom.

What type of room do you want to book, sir?

We do have a standard room, deluxe room, and suite for a couple.

Plus, we have a cabana room, villa, and penthouse with more facility,

convenience, and services that will bring the best time for you and your girlfriend, sir.

Sorry, I'm French and my English is not really good.

Can you say it again and slower?

Sure, sir.

I mean, what type of room would you like to stay in our hotel?

Our rooms have a lot of types with different prices that can comfort you.

Ah, the room I will stay.

A room for a couple, about $600.

So, I think the deluxe room will be suitable for you, sir.

It's $535 per night.

And for a deluxe room with a view of the square and balcony, it will be $550.

Maybe I will take the balcony. $550.

That's good.

Including VAT yet?

This price doesn't include the VAT and service charge.

Our service charge will be 7%.

Does this room include breakfast?

Yes.

It's a full continental buffet every morning,

free airport shuttle service, and the use of the hotel's facility like pool and gym center are all included.

So it includes a buffet in the morning?

Yes.

And you say you have a free bus to the airport, right?

Yes, sir.

Free airport shuttle for the two ways.

After a reservation, you can give us your full name, flight number, and your arrival time and we'll take you to the airport.

Wow, that's great.

Okay, I will take that room.

What time for check-in and check-out?

Well, check-in for you on Friday can be anytime after 2 p.m., and check-out will be on Sunday before 12 p.m.

We will arrive around 10 a.m., and I remember, um, Um,

it takes about 30 minutes from the airport to your hotel, right?

That's right, sir.

So, you'll be at the hotel at 11am.

We can have you an early check-in, sir.

Early check-in?

That's great.

Thank you.

You're welcome, sir.

I will make your reservation now.

Please give me your full name, sir.

Ben Abraham.

Can you spell it?

B-E-N and A-B-R-A-H-A-M And is this your phone number?

Yes, this is my phone number.

Great.

Now I'll need your credit card information to reserve the room for you.

My credit card.

Is Visa okay?

Yes, sir.

It's 956-241-520 What is the name of the cardholder?

I mean, who does this Visa card belong to?

It's me And your email please?

Benben11 at gmail.com.

Alright, Mr. Ben, your reservation has been made for three days from the 13th to the 15th of this May.

A deluxe room with a balcony and view of the square.

You will have an early check-in at 11 a.m on the 13th of May without any charge

and will be taken to the airport at 10 a.m.

Is your flight from France to London?

That's right.

Noted.

We'll send you a reservation through email with the detailed information.

Thanks.

I'm glad I could help you today.

Is there anything else that you need at this point?

I mean, do you need any other information?

That's enough, thank you.

You're very great.

It's my pleasure.

We'll see you in the middle of this May, Mr. Ben.

Have a nice day.

Good morning!

Welcome to the Shining Hotel.

How may I help you?

Yeah, I have booked a room.

100

I'm Ben Abraham.

101

So you have a reservation for a room under the name of Ben Abraham, right?

102

Yes.

103

Let me check on it.

104

Mr. Ben, we already have your credit card information on file.

105

So, if you'll just sign this receipt along the bottom for staying in three days in a deluxe room, please.

106

It includes a buffet morning and bus to the airport, right?

107

That's right, sir.

108

And the price is also not included a minibar in your room, as well as the room service.

109

You'll find a menu in your room with a price of each additional service.

110

Okay, here.

111

Thank you, sir.

112

Here's your key.

113

Your room is $413.

114

To get to your room, take the elevator on the left up to the fourth floor.

115

Then turn right once you exit the elevator.

116

And your room will be on the right-hand side.

117

A bellboy will bring your bags up shortly.

118

Sorry, can you say it again?

119

Yes, sir.

120

I mean, you can take the elevator right over there.

121

Can you see it?

122

I see.

123

And then you can go to the fourth floor.

124

Turn right when you get out of the elevator.

125

Okay.

126

After turning right, you'll find your room on the right-hand side.

127

Oh, okay.

128

I got it.

129

And about your bags.

130

A bellboy will bring them up to you right after.

131

Okay, thank you.

132

By the way, my girlfriend and I came to the city for the first time.

133

Can you tell us some places to visit? Of course, sir.

134

We also have a booklet for guests to visit the city.

135

And this is the first time you've been here.

136

I recommend you to go to the Buckingham Palace Garden.

137

It's one of our famous places, really suitable for a couple like you and your girlfriend.

138

Usually this garden has a fee to visit, but not this year.

139

It's open for free.

140

Oh, great, thanks.

141

And you can visit the Tower of London.

142

It's one of the world's most famous buildings with more than 900 years old.

143

This is a place full of ancient beauty and historical significance.

144

So it is a famous place, right?

145

Absolutely.

146

Well, all of the famous places in the city are included in this booklet, including the distance from the hotel to there,

147

as you can see right here.

148

For visiting, you can ask us to call a cab.

149

And if you want to walk, you can ask us for the directions.

150

Thank you.

151

I also want to visit the Sherlock Holmes house.

152

I am a fan.

153

Oh yes, it's one of our famous places too.

154

Only ten minutes walking from here.

155

Really close to our hotel and easy to go there.

156

Great, maybe I'll ask you later.

157

Yes, of course, madame.

158

Okay, thank you for your advice.

159

See you later.

160

You're welcome.

161

Have a great trip in the city.

ما هي تقنية التظليل الصوتي؟

التظليل الصوتي (Shadowing) تقنية تعلم لغة مدعومة علمياً، طُورت أصلاً لتدريب المترجمين الفوريين المحترفين. الطريقة بسيطة لكنها قوية: تستمع لصوت إنجليزي أصلي وتكرره فوراً بصوت عالٍ — كظل يتبع المتحدث بتأخير 1-2 ثانية. تُظهر الأبحاث تحسناً كبيراً في دقة النطق والتنغيم والإيقاع وربط الأصوات والاستماع والطلاقة.

تدريب Shadowing: At the Hotel Conversation : Hotel Reservation and Check In - تعلم التحدث بالإنجليزية عبر الفيديو

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