Pratique du Shadowing: At the Hotel Conversation : Hotel Reservation and Check In - Apprendre l'anglais à l'oral avec la vidéo
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At the Hotel, Conversations, Part 1.
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Good morning.
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This is the Shining Hotel in London.
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How may I help you?
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Hi.
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This is the Shining Hotel in London, right?
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Yes, we are, sir.
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How may I help you?
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I would like to have a reservation for the next weekend.
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Sure, I'll connect you to the sales team.
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Please wait for a second.
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This is Shining Hotel.
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How may I help you?
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Hi, I would like to have a reservation for the next weekend.
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Please give me your details staying time, sir.
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From Friday to Saturday.
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So it will be from the 13th to the 15th of this May, right?
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Yes.
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How many rooms do you want to book, sir?
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Only one, my girlfriend and I.
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So it's going to be a room with one bedroom.
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What type of room do you want to book, sir?
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We do have a standard room, deluxe room, and suite for a couple.
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Plus, we have a cabana room, villa, and penthouse with more facility,
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convenience, and services that will bring the best time for you and your girlfriend, sir.
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Sorry, I'm French and my English is not really good.
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Can you say it again and slower?
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Sure, sir.
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I mean, what type of room would you like to stay in our hotel?
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Our rooms have a lot of types with different prices that can comfort you.
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Ah, the room I will stay.
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A room for a couple, about $600.
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So, I think the deluxe room will be suitable for you, sir.
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It's $535 per night.
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And for a deluxe room with a view of the square and balcony, it will be $550.
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Maybe I will take the balcony. $550.
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That's good.
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Including VAT yet?
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This price doesn't include the VAT and service charge.
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Our service charge will be 7%.
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Does this room include breakfast?
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Yes.
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It's a full continental buffet every morning,
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free airport shuttle service, and the use of the hotel's facility like pool and gym center are all included.
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So it includes a buffet in the morning?
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Yes.
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And you say you have a free bus to the airport, right?
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Yes, sir.
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Free airport shuttle for the two ways.
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After a reservation, you can give us your full name, flight number, and your arrival time and we'll take you to the airport.
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Wow, that's great.
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Okay, I will take that room.
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What time for check-in and check-out?
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Well, check-in for you on Friday can be anytime after 2 p.m., and check-out will be on Sunday before 12 p.m.
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We will arrive around 10 a.m., and I remember, um, Um,
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it takes about 30 minutes from the airport to your hotel, right?
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That's right, sir.
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So, you'll be at the hotel at 11am.
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We can have you an early check-in, sir.
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Early check-in?
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That's great.
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Thank you.
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You're welcome, sir.
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I will make your reservation now.
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Please give me your full name, sir.
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Ben Abraham.
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Can you spell it?
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B-E-N and A-B-R-A-H-A-M And is this your phone number?
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Yes, this is my phone number.
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Great.
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Now I'll need your credit card information to reserve the room for you.
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My credit card.
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Is Visa okay?
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Yes, sir.
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It's 956-241-520 What is the name of the cardholder?
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I mean, who does this Visa card belong to?
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It's me And your email please?
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Benben11 at gmail.com.
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Alright, Mr. Ben, your reservation has been made for three days from the 13th to the 15th of this May.
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A deluxe room with a balcony and view of the square.
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You will have an early check-in at 11 a.m on the 13th of May without any charge
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and will be taken to the airport at 10 a.m.
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Is your flight from France to London?
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That's right.
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Noted.
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We'll send you a reservation through email with the detailed information.
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Thanks.
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I'm glad I could help you today.
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Is there anything else that you need at this point?
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I mean, do you need any other information?
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That's enough, thank you.
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You're very great.
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It's my pleasure.
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We'll see you in the middle of this May, Mr. Ben.
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Have a nice day.
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Good morning!
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Welcome to the Shining Hotel.
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How may I help you?
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Yeah, I have booked a room.
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I'm Ben Abraham.
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So you have a reservation for a room under the name of Ben Abraham, right?
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Yes.
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Let me check on it.
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Mr. Ben, we already have your credit card information on file.
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So, if you'll just sign this receipt along the bottom for staying in three days in a deluxe room, please.
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It includes a buffet morning and bus to the airport, right?
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That's right, sir.
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And the price is also not included a minibar in your room, as well as the room service.
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You'll find a menu in your room with a price of each additional service.
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Okay, here.
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Thank you, sir.
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Here's your key.
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Your room is $413.
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To get to your room, take the elevator on the left up to the fourth floor.
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Then turn right once you exit the elevator.
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And your room will be on the right-hand side.
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A bellboy will bring your bags up shortly.
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Sorry, can you say it again?
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Yes, sir.
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I mean, you can take the elevator right over there.
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Can you see it?
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I see.
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And then you can go to the fourth floor.
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Turn right when you get out of the elevator.
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Okay.
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After turning right, you'll find your room on the right-hand side.
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Oh, okay.
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I got it.
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And about your bags.
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A bellboy will bring them up to you right after.
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Okay, thank you.
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By the way, my girlfriend and I came to the city for the first time.
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Can you tell us some places to visit? Of course, sir.
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We also have a booklet for guests to visit the city.
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And this is the first time you've been here.
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I recommend you to go to the Buckingham Palace Garden.
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It's one of our famous places, really suitable for a couple like you and your girlfriend.
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Usually this garden has a fee to visit, but not this year.
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It's open for free.
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Oh, great, thanks.
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And you can visit the Tower of London.
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It's one of the world's most famous buildings with more than 900 years old.
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This is a place full of ancient beauty and historical significance.
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So it is a famous place, right?
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Absolutely.
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Well, all of the famous places in the city are included in this booklet, including the distance from the hotel to there,
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as you can see right here.
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For visiting, you can ask us to call a cab.
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And if you want to walk, you can ask us for the directions.
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Thank you.
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I also want to visit the Sherlock Holmes house.
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I am a fan.
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Oh yes, it's one of our famous places too.
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Only ten minutes walking from here.
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Really close to our hotel and easy to go there.
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Great, maybe I'll ask you later.
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Yes, of course, madame.
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Okay, thank you for your advice.
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See you later.
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You're welcome.
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Have a great trip in the city.
Context & Background
In this video titled "At the Hotel Conversation: Hotel Reservation and Check In," we delve into a standard yet essential scenario for travelers: checking into a hotel. The conversation reflects a guest attempting to make a reservation at the Shining Hotel in London, showcasing formal communication and vocabulary pertinent to the hospitality industry. This dialogue provides learners with practical examples of how to navigate hotel bookings and inquiries, a common necessity for those traveling. By listening and shadowing the video, English learners can grasp the nuances of polite request formats, pricing inquiries, and service details, thereby enhancing their speaking and comprehension skills in real-world situations.
Top 5 Phrases for Daily Communication
- “How may I help you?” - A polite way for staff to offer assistance.
- “I would like to have a reservation for...” - A clear phrase to communicate your intention to book a service.
- “What type of room do you want to book?” - A standard question that helps clarify choices.
- “Does this room include breakfast?” - An essential inquiry for many travelers.
- “We have a free shuttle service to the airport.” - Useful information for guests regarding transport services.
Step-by-step Shadowing Guide
To effectively improve your English pronunciation and speaking skills, particularly in the context of hotel conversations, follow these steps while watching the video:
- Watch the video once: Observe the overall dialogue without interrupting. Familiarize yourself with the context and flow of conversation.
- Listen carefully: Play the segment again, focusing on pronunciation and intonation. Pay attention to how the hotel staff communicates politely.
- Repeat phrases: Pause after each sentence or phrase and repeat it out loud, mimicking the speaker's tone and speed. This technique, often referred to as shadow speech, is highly effective for improving English pronunciation.
- Use context clues: If certain phrases are difficult, break them down into smaller parts. Understanding the meaning of individual words can help you piece together the full sentence.
- Practical application: After shadowing, practice these phrases in a role-play setting with a partner or even in front of a mirror. This will help you gain confidence when using English in real-life situations, such as while traveling.
By engaging with this video and following these shadowing techniques, learners can effectively boost their English speaking abilities and feel more prepared for their next hotel visit. Learn English with YouTube videos like this transforms standard practice into a dynamic language-learning experience!
Qu'est-ce que la technique du Shadowing ?
Le Shadowing est une technique d'apprentissage des langues fondée sur la science, développée à l'origine pour la formation des interprètes professionnels. Le principe est simple mais puissant : vous écoutez de l'anglais natif et le répétez immédiatement à voix haute — comme une ombre suivant le locuteur avec un décalage de 1 à 2 secondes. Les recherches montrent une amélioration significative de la précision de la prononciation, de l'intonation, du rythme, des liaisons, de la compréhension orale et de la fluidité.