تدريب Shadowing: Struggling to Say No? Here Are My Scripts to Set Boundaries with Clients - تعلم التحدث بالإنجليزية عبر الفيديو

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Okay.
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This one's juicy.
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Ready?
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Come on in.
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Have you ever worked with a client and they maybe just went a little too far with the asking?
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And now you're like, how the hell do I set a boundary?
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On this episode of Dear Jamie, that's exactly what we're talking about.
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Let's do it.
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Dear Jamie, I have landed my first client, but they take up most of my time.
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I have already assisted this client by providing services beyond their package, yet they keep demanding for more.
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How do I set boundaries with my clients and ensure they only receive what they paid for?
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First, congratulations on your first client.
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Let's celebrate that.
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That's incredible.
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And one thing that we're always going to be navigating is learning and growing as an entrepreneur.
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What's working?
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What's not working?
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What's needing support?
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What's not needing support?
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What went well?
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And what can I improve on?
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Now, with any kind of boundary setting, something that I would really suggest is anytime someone is onboarding, whether this is a one -to -one service,
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whether this is an online program, is clearly stating deliverables in a contract or an agreement
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and making sure that they are fully aware of what's inside scope and what's outside of scope, when things are going to be delivered,
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when they can expect things, if there are any kind of issues with anything, how to resolve them together,
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and just having this clear layout of this is what's in scope
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and this is what's out of scope will support you in
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being able to help them understand what you are there for
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and what they are paying for and what is something that might be an additional charge.
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Now, when you have a client that is maybe asking for more that might be out of scope, you can kindly say, thank you so much for bringing this to my attention.
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I would love to be able to do that.
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However, this deliverable is out of scope for what we have a current agreement around.
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If you would like to discuss adding this to your package or adding this to your deliverables, I would be more than happy to discuss what additional investment that would look like.
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Would that feel good for you?
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This gives a way of being able to reiterate the original agreement
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and also be able to be very open -minded and professional around sharing that you'd be happy to do additional things.
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There might be times where they might ask for something that is outside of your area of genius or out of scope.
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And it might just not be your main focus or something that you excel in or even specialize in.
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And you can even say something along the lines of, thank you so much for bringing this to my attention.
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I would love to be able to support you with this.
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However, this is not necessarily my area of focus.
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And I would love to be able to refer you out to someone
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that I deeply trust and who will be able to support you in that specific space.
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If there's a certain point where maybe you started with this client
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and you didn't set those clear expectations that that's okay you can do
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that moving forward it's not a big deal at this point what you want to remember is
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that if you have put up any new boundaries or supportive frameworks
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or guidelines around your time your services and the energetic reciprocity between you
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and the client if anyone really does not treat you well after putting up
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that boundary that is a clear indication that there is not an energetic respect of each other's time or each other's values.
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Now, if I ever had a client where I put up a boundary in a very kind
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and respectful way and they didn't accept that with respect,
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I would clearly recognize right now you really only care about you and you don't care about the exchange between us both.
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And someone who cares and has values and actually cares about their service providers
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or cares about their coaches or cares about the people they're working with, cares that they're putting up a clear framework of expectation and deliverables.
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And that happens all the time in business.
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Every single day, there's always somebody either changing their boundaries or changing their frameworks or changing their expectations.
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And that's okay.
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That's just how business works.
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So if there's a situation where you didn't put boundaries in place or expectations in the very beginning, that's okay.
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What you can state moving forward is saying, hey, I really respect you as a client
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and I'm making a couple changes in my business
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and I would love to be able to update you on what's happening with specific services,
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specific deliverables, and to go through what it looks like moving forward if we continue to work together.
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And being able to just have an open conversation around, hey, I'm sending you over a new contract
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or you can send a contract or an outline with maybe a loom with a video,
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helping them understand and making sure that the energy of your care and consideration for working together with them really comes through.
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People who care about people and care about services will respect the fact
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that you are a business owner and you have very clear line in the sand here.
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I feel like it's important to share that you're not doing anything wrong
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and you're not doing anything bad and you're not hurting anyone's feelings
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and you're allowed to change and you're allowed to create structures
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that support your energy and support your time and support you as a person.
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This is the last thing I'll say on this.
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I want you to recognize that you're going to be okay, you're going to be amazing,
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you are going to be so solid no matter what they say back.
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Whether they are upset, whether they are happy, whether they no longer want to work with you, at the end of the day be proud of the boundaries
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and the space in which you get to exist in your business
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and sometimes people are not going to be pleased and sometimes they will be.
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And no matter what, it's your business.
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You get to decide your energy.
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You get to decide who you want to work with.
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And if someone's not happy or treats you with not a lot of respect for you putting up clear boundaries,
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there are so many different kinds of experiences that we can have in business.
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And trust me, I've heard a lot of them and I love supporting you through it.
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If you have any questions on something specific that you're navigating and you would love some feedback and or some coaching, then I'm here for you.
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You can submit your questions anonymously and everything you need is in the show notes below.
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Okay, I'll see you next week.
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Bye!

تنزيل التطبيق

كل ما تحتاجه للتحدث بطلاقة

تقييم النطق بالذكاء الاصطناعيتقييم كل جملة
تدريب IPAأتقن كل صوت
المفرداتابنِ رصيدك من الكلمات
لعبة المفرداتتعلّم أثناء اللعب

نفس القناة

FOR YOU

فيديو موصى به

المفردات وملاحظات التحدث لهذا الدرس

هذا الدرس في المحادثة بمستوى B2 مبني على الفيديو “Struggling to Say No? Here Are My Scripts to Set Boundaries with Clients”. أكثر الكلمات تكرارًا في الفيديو: client, scope, boundaries, clear, deliverable. يحتوي هذا الفيديو على 89 جملة و1179 كلمة للتدرب على الترديد. مدة الكلام 6:31. يتكلم المتحدث بسرعة، نحو 181 كلمة في الدقيقة، لذا ستسمع كثيرًا من وصل الكلمات واختزال الأصوات. 88% من الكلمات ضمن أكثر 3,000 كلمة شيوعًا في الإنجليزية، فالمفردات سهلة المتابعة.

أهم المفردات في هذا الفيديو

أصعب 8 كلمة في الفيديو، مع النطق والمعنى:

الكلمةالنطقالمعنى
boundary اسم/ˈbaʊndɹi/حَدّ
energetic صفة/ˌɛn.əɹˈdʒɛt.ɪk/نَشِيط
guideline اسم/ˈɡaɪdˌlaɪn/تَوْجِيهَات
respectful صفة/ɹɪˈspɛkt.fl̩/مُحْتَرَم
excel فعل/ɪkˈsɛl/تَفَوَّقَ, بَزَّ
entrepreneur اسم/ˌɑn.tɹə.pɹəˈnɝ/رَائِد أَعْمال مُتَعَهِّد, مُقَاوِل m مُلْتَزِم
resolve فعل/ɹɪˈzɑlv/حَلَّ
anytime ظرفأَيّ وَقْت

القواعد في هذا الفيديو

أكثر التراكيب التي يستخدمها المتحدث، مع العبارات نفسها من الفيديو:

التركيبفي الفيديو
المضارع التام have/has + اسم المفعول — حدث ماضٍ ما زال له أثر الآنHave you ever worked · have landed · have already assisted
جمل الوصل who / which + جملة — معلومة إضافية عن شخص أو شيءsomeone who cares · People who care

نطق يحتاج إلى انتباه

يستخدم المتحدث 24 من الصيغ المختصرة، مثل you're, didn't, I'm. انطقها بصيغتها القصيرة كما تسمعها.

  • أصوات “sh” و“zh”: expectation /ˌɛk.spɛkˈteɪ.ʃən/, specialize /ˈspɛʃəˌlaɪz/, indication /ɪndɪˈkeɪʃən/
  • الكلمات الطويلة — انتبه لموضع النبر: deliverable /dɪˈlɪvɹəbəɫ/, expectation /ˌɛk.spɛkˈteɪ.ʃən/, energetic /ˌɛn.əɹˈdʒɛt.ɪk/, anonymously /əˈnɒnəməsli/, reciprocity /ˌrɛsəˈprɑsəti/

أصوات يجدها متحدثو العربية صعبة:

  • /p/ — ليس /b/: انطقه مع نفخة هواء: expectation /ˌɛk.spɛkˈteɪ.ʃən/, reciprocity /ˌrɛsəˈprɑsəti/, specialize /ˈspɛʃəˌlaɪz/, respectful /ɹɪˈspɛkt.fl̩/, entrepreneur /ˌɑn.tɹə.pɹəˈnɝ/
  • /v/ — ليس /f/: مع اهتزاز الأوتار الصوتية: deliverable /dɪˈlɪvɹəbəɫ/, navigate /ˈnæv.ɪ.ɡeɪt/, supportive /səˈpɔɹtɪv/, provider /pɹəˈvaɪ.də(ɹ)/, resolve /ɹɪˈzɑlv/
  • تتابع الصوامت — لا تضف حركة بينها: boundary /ˈbaʊndɹi/, expectation /ˌɛk.spɛkˈteɪ.ʃən/, specialize /ˈspɛʃəˌlaɪz/, respectful /ɹɪˈspɛkt.fl̩/, entrepreneur /ˌɑn.tɹə.pɹəˈnɝ/

كيف تتدرب بهذا الفيديو

  1. استمع إلى الفيديو كاملًا مرة واحدة دون أن تتكلم، ودوّن الكلمات التي لا تعرفها.
  2. ابدأ بسرعة 0.75×، وردّد جملة جملة، ثم عُد إلى السرعة العادية عندما يصبح الأمر سهلًا.
  3. سجّل صوتك وقارنه بالأصل، مع الانتباه إلى كلمات مثل boundary, energetic, guideline.

ما هي تقنية التظليل الصوتي؟

التظليل الصوتي (Shadowing) تقنية تعلم لغة مدعومة علمياً، طُورت أصلاً لتدريب المترجمين الفوريين المحترفين. الطريقة بسيطة لكنها قوية: تستمع لصوت إنجليزي أصلي وتكرره فوراً بصوت عالٍ — كظل يتبع المتحدث بتأخير 1-2 ثانية. تُظهر الأبحاث تحسناً كبيراً في دقة النطق والتنغيم والإيقاع وربط الأصوات والاستماع والطلاقة.

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