Shadowing Practice: The Essential UX Interview Questions (And How To Answer Them!) - Learn English Speaking with Video
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What are some of the most common questions
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that come up in a UX design interview and how should you go about answering them?
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In this video we'll break down some of the most important questions
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that I hear all the time and equip you with the mindset and tactics to answer them successfully.
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The tips, tactics and mindset that I'm going to share with you come from years of personal experience,
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being interviewed for UX design roles and hiring UX designers to work with me on my teams.
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My name is Dee and I've been involved in design leadership and worked as a UX designer for over 12 years.
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Hopefully the tips I share with you in this video will help you in your UX interview.
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As you're watching this video, if you have any questions about the tactics I offer, please let us know by writing a question in the comments and we'll get back to you as soon as we can.
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Let's think first about what a UX hiring manager is really looking to ascertain from you in an interview.
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What this person is looking to find out is what it will actually feel like to have you working in their team.
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So as well as technical ability which is also important but not the primary goal in the interview, they want to know what will it feel like to have this person sitting next to me
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and work with them every day.
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Can I trust the decisions that they will make when I
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when I give them work to do and will this person's values
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and way of working align with what the company wants to achieve and how the company is used to working.
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It's really important to get into the mindset of the interviewer as you prepare
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and think about how you will answer these kinds of questions
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because even though the interviewer will ask you questions
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that sound quite specific
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and even technical what they're trying to find out is how you think how you work
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and less about the technical side and more about you who you are
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and how you will fit into
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that team it's important to keep this in mind as i'm detailing each of these common interview questions
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and how you should answer them and with
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that out of the way let's dive in to question number
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one one of the most commonly asked questions in a ux interview what is your favorite digital product and why
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and the important thing to note with a question like this
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is they don't really want to know what your favorite digital product is
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but they want to hear you articulate
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and clearly justify why you think some things are really good in digital products
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and why other things aren't specifically around UX design.
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Some really common ways that this is answered
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which could be considered the wrong way to answer this is to say something like I love Spotify
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or I love Netflix because they have all the things that I want and I use it every day.
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This is not an answer that's giving them any information about who you are
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and how you justify and describe good UX and bad UX features and ideas.
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what they're really looking for is for you to describe
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and articulate which ux features and the way
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that those products were designed to do things like enhance user engagement
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and get people to keep coming back over
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and over again to use their product
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or how some of the features enhance discoverability of new content how i can constantly find new
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and different types of movies or tv shows
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or be exposed to a steady stream of new music that you wouldn't otherwise have discovered
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So they're really wanting you to pinpoint those details and explain and justify why those design decisions were good ones.
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They don't care so much about which products you love the most, but they want to see that you have an understanding of what it takes to make a product successful.
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So think about some of your favorite products,
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look at them and see which one you can craft a a good story around where you can pre-think and identify features,
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design choices and decisions that have gone into making that product and how you can articulate those well to the interviewer.
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So the kinds of things you should think about before going
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into the interview room is what are some of my favorite products and think about why they keep your attention, why maybe you're willing to pay for them,
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why is it worth it to you, why do you want to share it with friends and what are the things you like to share.
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Thinking about these kinds of things will help you clearly
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articulate and justify in a UX interview what the good features are of a particular product that you love.
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On to the next question.
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Why do you want to work here?
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This is a common question in any type of interview
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and the really common mistake that people make is to explain some logistical reasons why they want that job.
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Maybe it's in an area that they want to work in or a new city that they want to move to.
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Maybe it's paying the right amount of money or it's in a field
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that they really want to branch out into and and become an expert at.
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So if you're in an interview for a UX job
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and previously you had a slightly different role you don't want to say oh
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because I really want to get into UX design.
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What that says to the interviewer is
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that you're using them as a step in your own career
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and that might be true for you but you shouldn't say that in the interview.
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The company is wanting to pull out of you why they should hire you, what value will you bring to them,
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how will you be an asset and help them grow their company and their team.
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So if you give answers to this question
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that are more about what you want rather than what you
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can give to them then they won't really learn much about you
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and why you would be a good fit for their team.
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So again, pre-thinking about this kind of question is a really good idea.
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Otherwise you might find yourself giving these first answers that aren't really what they're trying to get out of you.
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So here's a tangible example.
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Instead of saying something like, I really want to grow more in my qualitative user research skills, that sounds like this is what you want to get out of the company.
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You can simply rephrase this in a way that makes it feel more like this is what I can offer to you.
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So instead you can say in previous roles I didn't get
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to do as much qualitative research as I would like and it's something I really feel is important.
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I noticed that your company values qualitative user research
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and this is something where I feel like I can bring a lot to your team.
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So here you've actually said the same thing but in a way
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that sounds much more like you have a passion and experience that you want to bring to this company rather than saying, I want to get this out of your company.
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So with this kind of question, why do you want to work for this kind of company?
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Pre-think about your answers and have two or three things ready and make sure you practice in advance.
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You can rephrase your answers to make sure it sounds not
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like this is what I want to get out of working for your company, but rather this is what I have to offer if I would come and join your team.
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Can you walk me through one of the projects in your portfolio?
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This question is aimed to understand in more detail how you work, how you made the decisions that you do and what it would be like if you joined our team.
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So the way you shouldn't answer this question is to explain every little logistical step and detail of the project, who was working on it,
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how many people, what happened, how long, all these little steps.
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What they're looking for is to see where you made your decisions
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and why and where things went a little bit off track and how you got them back on track,
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how you worked with others and what the difficult parts were and how you overcame them.
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They want to hear the story of you and why you would be awesome to work with.
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There's also a hidden purpose to this question.
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They want to see how clearly and well you communicate to them.
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So when they ask you a question, walk us through this project or tell us this story, they don't really want to hear the full story of everything that happened.
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They want to see how well you can distill
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and explain just the relevant details to clearly get the message across that they want to know about.
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So this is really also testing your ability to communicate with people.
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So here's a real example of how I would answer that question based on a project that I recently worked on.
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First I'll do it a bit the wrong way and then I'll show you the right way.
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So an interviewer has just asked me walk us through this project
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and the wrong way to answer would be to say okay well this was an information architecture project
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and first we started with a kickoff with the team
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and the strategy and direction came from this particular person
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and then we did some sessions around information architecture
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and we did this card sorting exercise and on and on and on like that.
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So what I'm doing there that's not really the right way to answer is explaining the logistics
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and the fundamental steps of the project, which is not what they're interviewing me for.
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They don't want to hear all the steps of my project.
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They want to hear about me and how I do things.
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So the way I would answer this question well is to say, this was actually a really exciting project.
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The goal was to create a digital platform for online learning
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and knowledge sharing the role that I had in that project was to do the information architecture,
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run some sessions and workshops with multiple team members across the organization,
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distill and define that information and then come out with a clear concept for how we would move forward with that platform.
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So here you can actually see I've covered a lot more ground
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and explained a lot more about the project and my specific role
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and the things that I did in actually less time than it took for me to
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ramble through that long logistical description earlier.
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So that's what they want to see.
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They're testing your communication skills and they also want to hear about the work that you did, how you did it and the decisions that you made.
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So with this particular question where they're asking you to walk through a particular project in your CV, think ahead of time which project and how you would distill
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and define those key moments and key points that they want to hear about who you are, what you can do and how you work.
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On to the last question, describe a challenge that you faced and how you handled it. And
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when someone asks you a question like this in the context
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of a UX interview they're going to be meaning what's a challenge
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that you faced as a UX designer in the UX design process
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or a challenge you faced in teamwork but all around UX design.
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What they're trying to find out is how you handle difficult situations
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and it's really good to think about this beforehand pick one
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or two situations that you've faced that were challenging
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which i'm sure there have been some make sure they're real
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because it really does pay to be able to answer this honestly
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and often even if you made a bad decision
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or failed in the outcome that you were hoping to achieve that's totally fine
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which is counterintuitive
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but they're really wanting to hear things like you can admit your mistakes you can pivot
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and change your ideas when you know you're on the wrong track.
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You can work well with other people.
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So even if there's been a difficulty in the team, you can acknowledge that and face that challenge and move forward together.
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So acknowledging failure or difficulty in this particular situation is not a downside, but actually rather an upside.
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The biggest mistake that you can make answering this kind of question is to pretend that you've never faced any big challenges, or if you did, you overcame them all with ease.
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That is not what happens in real teams and real companies.
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What they really want to see here is that you can acknowledge and admit when you have made a mistake
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and especially that you can identify when a mistake has been made
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and then you can move forward and try potential options and ways to get out of it, especially working collaboratively with other people.
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To give you a real example, the story that I go back to when I'm asked this question in an interview is always back to the same case.
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There was a project I worked on years ago where we really thought we were on the right track
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and we were about to launch a new product.
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We had done user research, we had done multiple concepting stages, been collaborative in the workplace and even built prototypes and tested them
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and then we realized right at the last minute
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that we had built our prototypes and done our user research on the wrong topics
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and we were about to launch this product
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that was supposed to solve a problem and we realized we had misdefined
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that problem and we were solving the wrong thing
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so this was a huge crisis in the team
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and in the company we all felt like failures
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and we were afraid to admit it and figure out what we should do
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so the way that we move forward as a team was to acknowledge
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that we'd made a mistake that would really affect the success of our launch
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that we needed to delay hold back and reassess
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and do some more work to almost start from scratch
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but use what we had and reframe it in a different way
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so when i tell this story in interviews the interviewer hears important things about me
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and how i work that i'm humble enough to admit
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when i'm wrong that i can take tough decisions to delay
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and roll back when I think we're not on the right track, that I can work with others
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and bring other people together with me to help me make those tough decisions
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and that they could trust working with me as a designer
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because I know that these big things still won't trip me up.
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Really try and think back over the work that you've done, different companies or projects you've worked on,
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even a course that you're a part of or even if you worked for a company where you weren't a UX designer.
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So find those nuggets that the interviewer will really want to hear about.
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Not just about the mistakes that you made but how you faced those challenges, what options and alternatives you tried and how you eventually came out the other side.
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This is where the interviewer really gets to see if you show them what you're really like, how you really work and how you handle tricky situations.
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Hopefully these tips, stories and recommendations help you to prepare for your next interview.
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Job interviews can be really daunting, but hopefully knowing what's coming and how to prepare for it can help you feel confident when you walk into the room.
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If you enjoyed this video, give it a like and subscribe to the Career Foundry channel for more UX and UI content just like this every week.
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If you're interested in learning more about UX design, Career Foundry have a great free short course.
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You can sign up by the link in the description below.
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I would love to know from you in the comments which interview tip was the most valuable to you and why.
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Thanks so much for watching and I wish you the best of luck in your upcoming UX interviews.
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See you again soon.
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My name is Dee and I've got long hair.
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What they're trying to ascertain...
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Fine, ascertain sounds so...
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If you're interested...
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If you're interested...
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Slow down.
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Have any questions about the tactics I offer?
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You'll oftenly get asked in a UX interview.
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Oftenly.
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That's a word.
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Cut that out.
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Vocabulario y notas de pronunciación para esta lección
Este vídeo tiene 199 frases y 2871 palabras para practicar shadowing. La parte hablada dura 14:50. El hablante habla rápido, unas 194 palabras por minuto, así que espera sonidos enlazados y reducidos. El 89 % de las palabras está entre las 3.000 más comunes del inglés, por lo que el vocabulario es fácil de seguir.
Vocabulario clave de este vídeo
15 palabras menos comunes del vídeo, con su pronunciación y significado:
- interviewer /ˈɪntɚvjuɚ/ (sustantivo) — entrevistador, entrevistadora. One who interviews.
- designer /dɪˈzaɪnɚ/ (sustantivo) — diseñador, diseñadora. A person who designs something, or who designs things as a profession.
- acknowledge /əkˈnɑ.lɪd͡ʒ/ (verbo) — reconocer. To admit the knowledge of; to recognize as a fact or truth; to declare one's belief in.
- tactics /ˈtæktɪks/ (sustantivo) — táctica. The military science that deals with achieving the objectives set by strategy.
- justify /ˈd͡ʒʌstɪfaɪ/ (verbo) — legitimar, justificar. To provide an acceptable explanation for.
- articulate /ɑːɹˈtɪk.jə.leɪt/ (verbo) — articular, vocalizar. To make clear or effective.
- architecture /ˈɑː.kɪˌtɛk.t͡ʃə/ (sustantivo) — arquitectura. The art and science of designing and managing the construction of buildings and other structures, particularly if they are well proportioned and decorated.
- hire /ˈhaɪɹ/ (verbo) — contratar, emplear. To obtain the services of in return for fixed payment.
- mindset /ˈmaɪn(d)ˌsɛt/ (sustantivo) — mentalidad, actitud. A way of thinking; an attitude or opinion, especially a habitual one.
- skill /skɪl/ (sustantivo) — destreza, habilidad. A capacity to do something well; a technique, an ability, usually acquired or learned, as opposed to abilities that are regarded as innate.
- solve /sɒlv/ (verbo) — resolver, solucionar. To find an answer or solution to a problem or question; to work out.
- delay /dɪˈleɪ̯/ (sustantivo) — retraso, demora. A period of time before an event occurs; the act of delaying; procrastination; lingering inactivity.
- difficulty /ˈdɪfɪkəlti/ (sustantivo) — dificultad. The state of being difficult, or hard to do.
- define /dɪˈfaɪn/ (verbo) — determinar, definir. To determine with precision; to mark out with distinctness; to ascertain or exhibit clearly.
- overcome /ˌəʊ.vəˈkʌm/ (verbo) — sobreponerse a. To surmount (a physical or abstract obstacle); to prevail over, to get the better of.
Phrasal verbs que vas a escuchar
- think about /ˈθɪŋk əˌbaʊt/ (verbo) — pensar en, ocurrírsele. To ponder.
- get out of (verbo) — salirse de, ponerse fuera de. To leave, exit or escape from; to become free of.
- find out (verbo) — averiguar, anoticiarse. To discover, as by asking or investigating.
- move forward (verbo) — ir adelante, adelantar. To cause to make progress.
- come from (verbo) — ser de. To have as one's origin, birthplace or nationality.
- get into (verbo) — entrar en, entrar a. To move into (an object), such that one ends up inside it.
- look for (verbo) — buscar, lambisquear. To seek.
- break down (verbo) — descomponerse, averiarse. To stop functioning.
Pronunciación a tener en cuenta
El hablante usa 59 contracciones y formas reducidas, como they're, you're, I'm. Dilas en su forma corta, tal como las oyes.
- Los sonidos de “sh” y “zh”: passion /ˈpæʃən/, workshop /ˈwɝk.ʃɑp/, recommendation /ˌɹɛkəmɛnˈdeɪʃən/
- Palabras largas — cuida el acento: articulate /ɑːɹˈtɪk.jə.leɪt/, architecture /ˈɑː.kɪˌtɛk.t͡ʃə/, difficulty /ˈdɪfɪkəlti/, communicate /kəˈmjuːnɪkeɪt/, successfully /səkˈsɛs.fə.li/
Cómo practicar con este vídeo
- Escucha el vídeo entero una vez sin hablar y anota las palabras que no conoces.
- Empieza a velocidad 0,75×, haz shadowing frase por frase y vuelve a la velocidad normal cuando te resulte fácil.
- Grábate y compara con el original, prestando atención a palabras como interviewer, designer, acknowledge.
Gramática en este vídeo
Las estructuras que más usa el hablante, con las palabras exactas del vídeo:
| Estructura | En el vídeo |
|---|---|
| Present perfect have/has + participio pasado — una acción pasada que sigue importando ahora | I've been involved · have discovered · have gone |
| Voz pasiva be + participio pasado — importa lo que ocurre, no quién lo hace | being interviewed · I've been involved · is answered |
| Oraciones de relativo who / which + oración — información extra sobre una persona o cosa | ability which is · project, which is |
¿Qué es la Técnica de Shadowing?
Shadowing es una técnica de aprendizaje de idiomas respaldada por la ciencia, desarrollada originalmente para la formación de intérpretes profesionales y popularizada por el políglota Dr. Alexander Arguelles. El método es simple pero poderoso: escuchas audio en inglés nativo y lo repites en voz alta de inmediato, como una sombra que sigue al hablante con solo 1-2 segundos de retraso. A diferencia de la escucha pasiva o los ejercicios de gramática, el shadowing obliga a tu cerebro y músculos de la boca a procesar y reproducir simultáneamente patrones de habla reales. Las investigaciones muestran que mejora significativamente la precisión de la pronunciación, la entonación, el ritmo, el habla conectada, la comprensión auditiva y la fluidez al hablar, convirtiéndola en una de las metodologías más efectivas para la preparación del IELTS Speaking y la comunicación en inglés en el mundo real.