シャドーイング練習: ✈️ How To Pass Emirates Open Days: Emirates Group Discussion | Emirates Interview - 動画で英語スピーキングを学ぶ
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Imagine we're at an Emirates Open Day.
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We're doing a group exercise
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and the test is all about you having one blanket left on board the aircraft
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and you have to choose whether to give it to a pregnant lady, an accompanied minor, a vlogger,
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a VIP, an off-duty Emirates crew member, or a dissatisfied passenger.
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Now what would you do?
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Hi, I'm Orlando and you're watching Wishcasting.
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We do World Travel Guides and try to get you traveling for free by joining Emirates, one of the highest paying companies with biggest network in the world.
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Join our tutorials and travel guides every Wednesday and Sunday at 5pm plus 2 GMT.
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Today's lesson is sponsored by the Emirates Wannabes Facebook group, getting you in touch with real Emirates flight attendants.
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It's the only online community made of Emirates cabin crew, ex-Emirates cabin crew, and aspiring cabin crew helping each other.
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Join now, it's free.
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Find the links down in the description.
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The scenario we're covering today is to be treated exactly as the scenario I've explained on my previous episodes.
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Please watch those videos since they're really good.
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Find them in the link up here.
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The main objective of the scenario is to show the recruiter you're super good in doing teamwork.
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Talking over other people, shouting, leading too much will fail you.
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Staying quiet, not interacting at all, not adding any value to the decision making will also fail you.
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The recruiters don't really care about your answer.
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They care how you choose the answer, how you all come to an agreement in choosing the answer.
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The way the scenario works is the following.
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The recruiter provides you details to the scenario and gives you around 5-15 minutes, depending on the size of the group,
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to discuss and choose among your team which is the correct answer.
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The recruiter will walk around and listen carefully to the way you communicate.
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He'll take several notes and compile a portfolio of good or bad actions you've had within your group.
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Once the time is up, you'll be confronted by the recruiter who will try to break you down with words
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and aggressive behavior to see how long you can handle stress and how you handle it.
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The recruiter will rotate characters by impersonating them and assaulting you verbally.
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Whatever you say, whatever excuse you find, she'll try to break you down and refuse your apologies.
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This link in the upper right corner is our Masterclass series on joining Emirates.
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It's free.
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It'll always be free.
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And it's a goldmine.
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Trust us.
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Follow it from the beginning to the very end.
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The procedure you should use is the following.
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Apologize immediately. Be empathetic.
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Explain in full details why this problem occurred.
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Offer alternative solutions by describing them in detail.
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Explain what course of actions you'll be following in order to fix the problem.
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And last, always follow up on the passenger.
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Explain what step you're currently at and what you're doing to fix it in detail.
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Most of the candidates trying to pass this group exercise break down, stutter and don't know what to say.
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They look left and right and start apologizing for not knowing what to say.
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To make this episode more realistic, we made a live example for you to learn from.
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Excuse me.
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Uh, yes madam, what can I do for you?
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I don't have a blanket.
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You didn't have a blanket on your seat when you first entered the airport?
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No, look.
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How is this possible?
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I'm very sorry about that.
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I believe some other passenger must have taken it because they were feeling a bit cold during boarding.
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Oh, nice of them.
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Okay, but no problem.
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What I'll be doing is I'll be going throughout the whole cabin searching for a blanket for you.
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I'll ask my colleagues if they have any in their relevant areas.
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Okay, please do.
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I'll be right back.
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Thanks.
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Madam, I'm very sorry I couldn't find a blanket for you.
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So no worries, I've escalated the problem to my seniors
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and you'll probably end up getting a blanket from business class or first class.
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Is that okay for you?
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Yeah, that's totally fine as long as I get it.
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You will definitely.
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So I'll get back to you, okay?
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Thank you.
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Thank you.
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Use these effective body language tricks while interacting with a passenger.
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Listen completely and don't interrupt the passenger.
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Slightly and continuously with your head as the passenger talks.
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Make a serious and slightly upset face.
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As the passenger talks, look down for a while as
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if you're absorbing what he's saying and every now and then look at the passenger in the eyes.
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When it's your turn to speak, always look at the passenger in the eyes.
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Keep your arms straight along your body, let one hand grab your chin to show extra interest.
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Avoid the following body language mistakes.
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Don't make a super sad face since you still don't know what's the problem yet.
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Don't clench your fists.
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Don't cross your arms.
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Don't keep a straight straight back.
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Don't move left and right all the time.
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Stay on your feet.
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Hold your position.
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Avoid stuttering.
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Avoid saying so...
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Uh...
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We just sooo...uh...we just couldn't...we...uh...uh...uh...uh...uh...I mean like...
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So, to recap, this is what you need to do to pass the group exercise.
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Listen and absorb the problem.
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Apologize immediately.
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Show your understanding and empathy.
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Point out which solutions are available, point out what you're going to do, explain what course of actions you'll be taking and what are you starting with with.
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Explain very well why you're taking those actions with full details.
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Give power to the passenger by making him feel important.
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Inform the passenger that you'll alert other crew members for a more successful resolution of the problem.
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If the problem still isn't solved, consult your seniors only as a final resort.
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As a rule of thumb, don't ever forget of the passenger.
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Always check on the passenger.
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So always go back and see if he's satisfied or not with what happened and the resolution you've taken.
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the description below this video for extra information on the scenario.
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It's extremely helpful and will help you win the group exercise.
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Now that's it for today's video.
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We want to thank you for watching till the very end.
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We thank you for your support and following.
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It's oxygen for us.
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We're trying to reach 2000 subscribers and only your help can make the difference.
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Subscribe, comment, like and share if you care supporting us.
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We do travel guides too.
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Feel free to take a look at our popular low-cost travel guides here.
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Check our entire Free Emirates Masterclass course here.
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We'd love to know your experience in the comments below.
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If you have any other questions, just ask and I will reply.
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As always, it's my pleasure to do videos, hope you liked it, and keep it rolling guys!
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この動画は誰に向けて作られているの？
YouTubeで英語学習をしていて、特にスピーキング力やコミュニケーション能力を磨きたい人にぴったりです。エミレーツの面接対策をしている方はもちろん、グループディスカッションやストレス対応の場で自信を持って話せるようになりたい人にも役立ちます。シナリオを通してリアルな会話の流れを学び、shadow speakの練習にも最適です。
覚えておきたいフレーズとイディオム
- break you down：精神的に打ち負かす。「面接官が言葉でbreak you downしてくる」のように使います。
- follow up on：フォローする。「passengerをfollow up onする」は「乗客の様子を追跡する」という意味です。
- gold mine：宝庫。「MasterClass seriesはgold mineだ」とは「非常に価値のある情報源」のことです。
発音を上手くするコツ
この動画のスピーカーは明るく力強いトーンで話しています。英語の発音を良くするためには、アクセントの置き方とリズムに注目しましょう。例えば「apologize immediately」では「a-pol-o-gize」のようにアクセントを置き、「im-me-di-ately」と速く滑らかに発音します。また、「empathy」の「e-mpa-thy」のように、強弱の差をつけることで自然な発音になります。shadow speakの練習では、スピーカーの発音を真似て繰り返し言うことで、リズムとアクセントを身につけることができます。
この動画を使って、実践的な英語表現とコミュニケーションスキルを磨きましょう。YouTubeで英語学習をする際は、単に聞くだけでなく、shadow speakで自分の口から出してみることが大切です。少しずつ練習して、自信をつけていきましょう！
この動画の文法
話し手がよく使っている文型を、動画の実際の表現とともに紹介します。
| 文型 | 動画での表現 |
|---|---|
| 現在完了形 have/has + 過去分詞 — 過去の出来事が今も関係している | I've explained · you've had · I've escalated |
| 受動態 be + 過去分詞 — 誰がするかより、何が起きるかに焦点を当てる | is sponsored · be treated · be confronted |
シャドーイングとは？英語上達に効果的な理由
シャドーイング（Shadowing）は、もともとプロの通訳者養成プログラムで開発された言語学習法で、多言語習得者として知られるDr. Alexander Arguelles によって広く普及されました。方法はシンプルですが非常に効果的：ネイティブスピーカーの英語を聞きながら、1〜2秒の遅延で声に出してすぐに繰り返す——まるで「影（shadow）」のように話者を追いかけます。文法ドリルや受動的なリスニングと異なり、シャドーイングは脳と口の筋肉が同時にリアルタイムで英語を処理・再現することを強制します。研究により、発音精度、抑揚、リズム、連音、リスニング力、そして会話の流暢さが大幅に向上することが確認されています。IELTSスピーキング対策や自然な英語コミュニケーションを目指す方に特におすすめです。