Shadowing Practice: ✈️ How To Pass Emirates Open Days: Emirates Group Discussion | Emirates Interview - Learn English Speaking with Video
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Imagine we're at an Emirates Open Day.
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We're doing a group exercise
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and the test is all about you having one blanket left on board the aircraft
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and you have to choose whether to give it to a pregnant lady, an accompanied minor, a vlogger,
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a VIP, an off-duty Emirates crew member, or a dissatisfied passenger.
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Now what would you do?
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Hi, I'm Orlando and you're watching Wishcasting.
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We do World Travel Guides and try to get you traveling for free by joining Emirates, one of the highest paying companies with biggest network in the world.
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Join our tutorials and travel guides every Wednesday and Sunday at 5pm plus 2 GMT.
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Today's lesson is sponsored by the Emirates Wannabes Facebook group, getting you in touch with real Emirates flight attendants.
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It's the only online community made of Emirates cabin crew, ex-Emirates cabin crew, and aspiring cabin crew helping each other.
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Join now, it's free.
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Find the links down in the description.
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The scenario we're covering today is to be treated exactly as the scenario I've explained on my previous episodes.
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Please watch those videos since they're really good.
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Find them in the link up here.
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The main objective of the scenario is to show the recruiter you're super good in doing teamwork.
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Talking over other people, shouting, leading too much will fail you.
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Staying quiet, not interacting at all, not adding any value to the decision making will also fail you.
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The recruiters don't really care about your answer.
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They care how you choose the answer, how you all come to an agreement in choosing the answer.
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The way the scenario works is the following.
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The recruiter provides you details to the scenario and gives you around 5-15 minutes, depending on the size of the group,
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to discuss and choose among your team which is the correct answer.
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The recruiter will walk around and listen carefully to the way you communicate.
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He'll take several notes and compile a portfolio of good or bad actions you've had within your group.
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Once the time is up, you'll be confronted by the recruiter who will try to break you down with words
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and aggressive behavior to see how long you can handle stress and how you handle it.
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The recruiter will rotate characters by impersonating them and assaulting you verbally.
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Whatever you say, whatever excuse you find, she'll try to break you down and refuse your apologies.
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This link in the upper right corner is our Masterclass series on joining Emirates.
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It's free.
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It'll always be free.
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And it's a goldmine.
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Trust us.
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Follow it from the beginning to the very end.
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The procedure you should use is the following.
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Apologize immediately. Be empathetic.
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Explain in full details why this problem occurred.
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Offer alternative solutions by describing them in detail.
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Explain what course of actions you'll be following in order to fix the problem.
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And last, always follow up on the passenger.
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Explain what step you're currently at and what you're doing to fix it in detail.
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Most of the candidates trying to pass this group exercise break down, stutter and don't know what to say.
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They look left and right and start apologizing for not knowing what to say.
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To make this episode more realistic, we made a live example for you to learn from.
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Excuse me.
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Uh, yes madam, what can I do for you?
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I don't have a blanket.
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You didn't have a blanket on your seat when you first entered the airport?
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No, look.
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How is this possible?
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I'm very sorry about that.
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I believe some other passenger must have taken it because they were feeling a bit cold during boarding.
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Oh, nice of them.
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Okay, but no problem.
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What I'll be doing is I'll be going throughout the whole cabin searching for a blanket for you.
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I'll ask my colleagues if they have any in their relevant areas.
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Okay, please do.
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I'll be right back.
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Thanks.
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Madam, I'm very sorry I couldn't find a blanket for you.
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So no worries, I've escalated the problem to my seniors
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and you'll probably end up getting a blanket from business class or first class.
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Is that okay for you?
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Yeah, that's totally fine as long as I get it.
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You will definitely.
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So I'll get back to you, okay?
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Thank you.
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Thank you.
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Use these effective body language tricks while interacting with a passenger.
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Listen completely and don't interrupt the passenger.
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Slightly and continuously with your head as the passenger talks.
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Make a serious and slightly upset face.
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As the passenger talks, look down for a while as
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if you're absorbing what he's saying and every now and then look at the passenger in the eyes.
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When it's your turn to speak, always look at the passenger in the eyes.
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Keep your arms straight along your body, let one hand grab your chin to show extra interest.
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Avoid the following body language mistakes.
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Don't make a super sad face since you still don't know what's the problem yet.
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Don't clench your fists.
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Don't cross your arms.
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Don't keep a straight straight back.
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Don't move left and right all the time.
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Stay on your feet.
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Hold your position.
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Avoid stuttering.
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Avoid saying so...
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Uh...
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We just sooo...uh...we just couldn't...we...uh...uh...uh...uh...uh...I mean like...
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So, to recap, this is what you need to do to pass the group exercise.
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Listen and absorb the problem.
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Apologize immediately.
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Show your understanding and empathy.
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Point out which solutions are available, point out what you're going to do, explain what course of actions you'll be taking and what are you starting with with.
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Explain very well why you're taking those actions with full details.
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Give power to the passenger by making him feel important.
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Inform the passenger that you'll alert other crew members for a more successful resolution of the problem.
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If the problem still isn't solved, consult your seniors only as a final resort.
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As a rule of thumb, don't ever forget of the passenger.
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Always check on the passenger.
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So always go back and see if he's satisfied or not with what happened and the resolution you've taken.
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the description below this video for extra information on the scenario.
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It's extremely helpful and will help you win the group exercise.
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Now that's it for today's video.
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We want to thank you for watching till the very end.
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We thank you for your support and following.
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It's oxygen for us.
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We're trying to reach 2000 subscribers and only your help can make the difference.
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Subscribe, comment, like and share if you care supporting us.
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We do travel guides too.
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Feel free to take a look at our popular low-cost travel guides here.
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Check our entire Free Emirates Masterclass course here.
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We'd love to know your experience in the comments below.
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If you have any other questions, just ask and I will reply.
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As always, it's my pleasure to do videos, hope you liked it, and keep it rolling guys!
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Vocabulario y notas de pronunciación para esta lección
Esta lección de conversación de nivel B1 se basa en el vídeo “✈️ How To Pass Emirates Open Days: Emirates Group Discussion”. Las palabras que más se repiten: passenger, Emirates, recruiter, blanket, scenario. Este vídeo tiene 116 frases y 1170 palabras para practicar shadowing. La parte hablada dura 6:29. El hablante habla rápido, unas 180 palabras por minuto, así que espera sonidos enlazados y reducidos. El 85 % de las palabras está entre las 3.000 más comunes del inglés; conviene repasar el resto antes de empezar.
Vocabulario clave de este vídeo
Las 15 palabras más avanzadas del vídeo, con su pronunciación y significado:
| Palabra | Pronunciación | Significado |
|---|---|---|
| blanket sustantivo | /ˈblæŋ.kɪt/ | manta, cobija |
| scenario sustantivo | /sɪˈnɛəɹioʊ/ | escenario, supuesto |
| recruit verbo | /ɹɪˈkɹut/ | reclutar |
| cabin sustantivo | /ˈkæbɪn/ | barraca, cabaña |
| apologize verbo | /əˈpɑləˌd͡ʒaɪz/ | disculparse [with con], pedir(le) perdón [with a] |
| stutter sustantivo | /ˈstʌtɚ/ | tartamudeo |
| madam sustantivo | /ˈmædəm/ | señora |
| absorb verbo | /æbˈsɔɹb/ | absorber |
| interact verbo | /ɪn.təˈɹækt/ | interactuar |
| aspire verbo | /əˈspaɪɚ/ | aspirar, ambicionar |
| clench verbo | /klɛnt͡ʃ/ | cerrar (el puño), apretarse |
| compile verbo | /kəmˈpaɪl/ | copilar, recopilar |
| dissatisfied adjetivo | /dɪsˈsætɪsˌfaɪd/ | descontento, malcontento |
| empathetic adjetivo | /ˌɛmpəˈθɛtɪk/ | empatético |
| escalate verbo | /ˈɛs.kə.leɪt/ | elevar a un nivel superior |
Phrasal verbs que vas a escuchar
| Palabra | Significado |
|---|---|
| point out verbo | señalar, apuntar |
| break down verbo | descomponerse, averiarse |
| end up verbo | terminar, ir a parar |
| get back to verbo | responder / contestar (en un rato), volver / tornar a contactar |
| walk around verbo | deambular |
Frases que vale la pena repetir
Frases cortas y completas del vídeo que puedes reutilizar en la conversación diaria:
- The recruiters don't really care about your answer.
- I don't have a blanket.
- I'm very sorry about that.
- Is that okay for you?
Gramática en este vídeo
Las estructuras que más usa el hablante, con las palabras exactas del vídeo:
| Estructura | En el vídeo |
|---|---|
| Present perfect have/has + participio pasado — una acción pasada que sigue importando ahora | I've explained · you've had · I've escalated |
| Voz pasiva be + participio pasado — importa lo que ocurre, no quién lo hace | is sponsored · be treated · be confronted |
Pronunciación a tener en cuenta
El hablante usa 48 contracciones y formas reducidas, como don't, you're, I'll. Dilas en su forma corta, tal como las oyes.
- Los sonidos de “th”: empathetic /ˌɛmpəˈθɛtɪk/, empathy /ˈɛmpəθi/, thumb /ˈθʌm/
- Palabras largas — cuida el acento: apologize /əˈpɑləˌd͡ʒaɪz/, dissatisfied /dɪsˈsætɪsˌfaɪd/, empathetic /ˌɛmpəˈθɛtɪk/, impersonate /ɪmˈpɜːsəneɪt/, accompany /əˈkʌm.pə.ni/
Sonidos difíciles para hispanohablantes:
- s + consonante al inicio — sin añadir una “e” delante: stutter /ˈstʌtɚ/, sponsor /ˈspɒn.səː/
- /dʒ/ — no es la “y” ni la “ch”: apologize /əˈpɑləˌd͡ʒaɪz/, apology /əˈpɑ.lə.d͡ʒi/, oxygen /ˈɑksɪd͡ʒən/
Cómo practicar con este vídeo
- Escucha el vídeo entero una vez sin hablar y anota las palabras que no conoces.
- Empieza a velocidad 0,75×, haz shadowing frase por frase y vuelve a la velocidad normal cuando te resulte fácil.
- Grábate y compara con el original, prestando atención a palabras como blanket, scenario, recruit.
¿Qué es la Técnica de Shadowing?
Shadowing es una técnica de aprendizaje de idiomas respaldada por la ciencia, desarrollada originalmente para la formación de intérpretes profesionales y popularizada por el políglota Dr. Alexander Arguelles. El método es simple pero poderoso: escuchas audio en inglés nativo y lo repites en voz alta de inmediato, como una sombra que sigue al hablante con solo 1-2 segundos de retraso. A diferencia de la escucha pasiva o los ejercicios de gramática, el shadowing obliga a tu cerebro y músculos de la boca a procesar y reproducir simultáneamente patrones de habla reales. Las investigaciones muestran que mejora significativamente la precisión de la pronunciación, la entonación, el ritmo, el habla conectada, la comprensión auditiva y la fluidez al hablar, convirtiéndola en una de las metodologías más efectivas para la preparación del IELTS Speaking y la comunicación en inglés en el mundo real.