跟讀練習: ✈️ How To Pass Emirates Open Days: Emirates Group Discussion | Emirates Interview - 通過影片學習英語口語
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Imagine we're at an Emirates Open Day.
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We're doing a group exercise
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and the test is all about you having one blanket left on board the aircraft
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and you have to choose whether to give it to a pregnant lady, an accompanied minor, a vlogger,
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a VIP, an off-duty Emirates crew member, or a dissatisfied passenger.
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Now what would you do?
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Hi, I'm Orlando and you're watching Wishcasting.
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We do World Travel Guides and try to get you traveling for free by joining Emirates, one of the highest paying companies with biggest network in the world.
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Join our tutorials and travel guides every Wednesday and Sunday at 5pm plus 2 GMT.
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Today's lesson is sponsored by the Emirates Wannabes Facebook group, getting you in touch with real Emirates flight attendants.
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It's the only online community made of Emirates cabin crew, ex-Emirates cabin crew, and aspiring cabin crew helping each other.
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Join now, it's free.
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Find the links down in the description.
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The scenario we're covering today is to be treated exactly as the scenario I've explained on my previous episodes.
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Please watch those videos since they're really good.
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Find them in the link up here.
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The main objective of the scenario is to show the recruiter you're super good in doing teamwork.
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Talking over other people, shouting, leading too much will fail you.
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Staying quiet, not interacting at all, not adding any value to the decision making will also fail you.
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The recruiters don't really care about your answer.
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They care how you choose the answer, how you all come to an agreement in choosing the answer.
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The way the scenario works is the following.
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The recruiter provides you details to the scenario and gives you around 5-15 minutes, depending on the size of the group,
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to discuss and choose among your team which is the correct answer.
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The recruiter will walk around and listen carefully to the way you communicate.
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He'll take several notes and compile a portfolio of good or bad actions you've had within your group.
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Once the time is up, you'll be confronted by the recruiter who will try to break you down with words
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and aggressive behavior to see how long you can handle stress and how you handle it.
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The recruiter will rotate characters by impersonating them and assaulting you verbally.
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Whatever you say, whatever excuse you find, she'll try to break you down and refuse your apologies.
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This link in the upper right corner is our Masterclass series on joining Emirates.
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It's free.
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It'll always be free.
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And it's a goldmine.
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Trust us.
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Follow it from the beginning to the very end.
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The procedure you should use is the following.
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Apologize immediately. Be empathetic.
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Explain in full details why this problem occurred.
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Offer alternative solutions by describing them in detail.
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Explain what course of actions you'll be following in order to fix the problem.
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And last, always follow up on the passenger.
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Explain what step you're currently at and what you're doing to fix it in detail.
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Most of the candidates trying to pass this group exercise break down, stutter and don't know what to say.
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They look left and right and start apologizing for not knowing what to say.
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To make this episode more realistic, we made a live example for you to learn from.
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Excuse me.
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Uh, yes madam, what can I do for you?
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I don't have a blanket.
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You didn't have a blanket on your seat when you first entered the airport?
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No, look.
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How is this possible?
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I'm very sorry about that.
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I believe some other passenger must have taken it because they were feeling a bit cold during boarding.
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Oh, nice of them.
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Okay, but no problem.
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What I'll be doing is I'll be going throughout the whole cabin searching for a blanket for you.
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I'll ask my colleagues if they have any in their relevant areas.
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Okay, please do.
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I'll be right back.
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Thanks.
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Madam, I'm very sorry I couldn't find a blanket for you.
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So no worries, I've escalated the problem to my seniors
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and you'll probably end up getting a blanket from business class or first class.
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Is that okay for you?
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Yeah, that's totally fine as long as I get it.
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You will definitely.
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So I'll get back to you, okay?
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Thank you.
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Thank you.
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Use these effective body language tricks while interacting with a passenger.
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Listen completely and don't interrupt the passenger.
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Slightly and continuously with your head as the passenger talks.
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Make a serious and slightly upset face.
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As the passenger talks, look down for a while as
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if you're absorbing what he's saying and every now and then look at the passenger in the eyes.
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When it's your turn to speak, always look at the passenger in the eyes.
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Keep your arms straight along your body, let one hand grab your chin to show extra interest.
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Avoid the following body language mistakes.
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Don't make a super sad face since you still don't know what's the problem yet.
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Don't clench your fists.
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Don't cross your arms.
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Don't keep a straight straight back.
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Don't move left and right all the time.
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Stay on your feet.
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Hold your position.
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Avoid stuttering.
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Avoid saying so...
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Uh...
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We just sooo...uh...we just couldn't...we...uh...uh...uh...uh...uh...I mean like...
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So, to recap, this is what you need to do to pass the group exercise.
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Listen and absorb the problem.
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Apologize immediately.
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Show your understanding and empathy.
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Point out which solutions are available, point out what you're going to do, explain what course of actions you'll be taking and what are you starting with with.
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Explain very well why you're taking those actions with full details.
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Give power to the passenger by making him feel important.
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Inform the passenger that you'll alert other crew members for a more successful resolution of the problem.
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If the problem still isn't solved, consult your seniors only as a final resort.
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As a rule of thumb, don't ever forget of the passenger.
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Always check on the passenger.
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So always go back and see if he's satisfied or not with what happened and the resolution you've taken.
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the description below this video for extra information on the scenario.
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It's extremely helpful and will help you win the group exercise.
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Now that's it for today's video.
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We want to thank you for watching till the very end.
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We thank you for your support and following.
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It's oxygen for us.
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We're trying to reach 2000 subscribers and only your help can make the difference.
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Subscribe, comment, like and share if you care supporting us.
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We do travel guides too.
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Feel free to take a look at our popular low-cost travel guides here.
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Check our entire Free Emirates Masterclass course here.
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We'd love to know your experience in the comments below.
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If you have any other questions, just ask and I will reply.
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As always, it's my pleasure to do videos, hope you liked it, and keep it rolling guys!
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看YouTube學英語： Emirates面試小組討論的口語提升目標
這段影片不僅教你如何通過 Emirates 開放日面試，更是提升英語情景口語和壓力應對錶達的好素材。它針對的是「在團隊討論中清晰表達觀點」「用英語處理衝突」和「結構化回應問題」的流利度里程碑，特別適合練習影子跟讀（shadow speech），模仿自然的語速和語氣。
實用短語庫：面試與衝突處理必備表達
- 「I'm empathetic to your situation」（我很理解你的處境）—— empathy 的精準應用
- 「Offer alternative solutions」（提供替代方案）—— 解決問題的關鍵句型
- 「Follow up on the passenger」（跟進乘客情況）—— 服務場景高頻短語
- 「Consult seniors as a final resort」（最後求助上級）—— 職場溝通實用表達
這些短語適合英語影子跟讀，反覆模仿發音和語調，快速積累職場口語素材。
修正弱點：克服緊張與表達斷層
影片中提到候選人常「結巴」「不知所措」，這正是影子speak可以解決的問題。通過跟讀影片中的衝突應對片段，你能學會：
1. 用「Apologize immediately」開頭，避免冷場；
2. 用「Explain in full details」結構化表達，防止邏輯混亂；
3. 配合肢體語言描述，讓英語表達更自然。
練習時重點關注「Sooo」「Uhmmm」等冗餘詞的替換，模仿影片中清晰、堅定的語氣，逐步克服緊張感。
趕緊開啟影片，用影子跟讀法練習吧！從小組討論的話術到壓力測試的回應，每一句都值得反覆模仿。堅持下去，你會發現不僅英語口語更流利，應對職場情景的能力也會大幅提升！
影片中的語法
說話人最常用的結構，並附上影片中的原話：
| 結構 | 影片中的用法 |
|---|---|
| 現在完成時 have/has + 過去分詞 — 過去發生但與現在仍有關聯的事 | I've explained · you've had · I've escalated |
| 被動語態 be + 過去分詞 — 強調發生了什麼，而不是誰做的 | is sponsored · be treated · be confronted |
什麼是跟讀法？
跟讀法 (Shadowing) 是一種有科學依據的語言學習技巧，最初開發用於專業口譯員的培訓，並由多語言者Alexander Arguelles博士普及。這個方法簡單而強大：您在聽英語母語原聲的同時立即大聲重複——就像是一個延遲1-2秒緊跟說話者的影子。與被動聽力或語法練習不同，跟讀法強迫您的大腦和口腔肌肉同時處理並模模擬實的講話模式。研究表明它能顯著提高發音準確性，語調，節奏，連讀，聽力理解和口語流利度——使其成為雅思口語備考和真實英語交流最有效的方法之一。