쉐도잉 연습: Active Listening Skills - 영상으로 영어 말하기 배우기
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We're going to talk about active listening skills.
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So let's get into the details.
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Hey there, I'm Alex Lyon, and I actually have a one hour course on effective listening skills for leaders.
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I will tell you more about that at the end of the video.
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So listening is so important because good listening is probably the easiest way to connect with other people and build relationships.
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Active listening is the opposite of passive listening.
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And you have probably experienced this.
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The person you're talking to might technically be hearing some of what you're saying, but they are tuned out,
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they're on autopilot, and they're just not mentally engaged with what you're saying.
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And as the speaker, this can be very dissatisfying, very discouraging, when people really aren't paying attention to us.
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Like, why am I even talking in the first place?
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but active listening looks, sounds, and feels obvious.
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Active listening means listening completely.
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But before anybody does that well, there are two secrets, two prerequisites to active listening.
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Number one, you have to commit.
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You have to put aside whatever else might be distracting you and make listening a real priority.
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Good listening is first and foremost a choice that you make every time somebody speaks.
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Number two, it takes practice.
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Like any skill, you have to work at it.
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The good news is that listening is not mysterious or complicated, so let's talk about four qualities of active listening that you can put into practice.
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First, active listening involves nonverbal communication.
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And there are two sides to this.
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On the one hand, you're demonstrating that you're engaged in paying attention nonverbally.
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You put your devices completely away, you make eye contact, Your body posture is open and oriented toward the other person.
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Now on the other side, you're also noticing the speaker's nonverbal cues.
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There's an expression, you listen with your eyes.
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And part of that means you're noticing what's happening with the person visually on their mood or their emotion that they're showing.
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Do they look nervous, frustrated, annoyed?
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You can pick up on that by actively observing their nonverbal communication.
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Second, active listening involves verbal communication.
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Again, there are two sides to this.
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The most obvious part is asking good questions.
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Probably the most common pattern that good listeners demonstrate is
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that they ask a good question and then they let the speaker fully answer it.
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Like a good mental health therapist will ask thoughtful questions and then stop talking for a while and let the client speak.
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Honestly, what we're paying for in many cases It's just somebody to listen carefully to us.
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So a good question is a huge part of the listening pie.
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And the other part of verbal communication is those small utterances that show the other person that we're following them like, I hear you, yeah, that makes sense.
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Sometimes it's not even full words, it might just be, hmm, ah.
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Those little utterances keep us engaged and show the other person that we're following.
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Third, active listening involves responding to what somebody just said.
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So the pattern goes like this, You ask a question, they respond for however long that takes, and at the end of that talking turn,
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you give an informed response to them.
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So let's say you just ask a person what they've been up to lately.
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That's your question.
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And in their talking turn, they tell you that they have been doing diving lately.
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So you actively listen for a while while they're talking.
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At the end of their talking turn, it's your turn again, and this is where you show that you were actively following along and were interested in what they were saying.
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And you can do this by reflecting back what you just heard.
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You might say something like, wow, that sounds like an exciting sport.
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That's really cool that you're doing that.
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Or you could ask another follow-up question.
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I had no idea that you were into diving.
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How did you first get into that?
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Of course, you could do a little bit of both, like I just did.
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You could make an informed, reflective statement and then ask a follow-up question.
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The key is to respond to what they have just been saying.
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What you don't wanna do is just look at them blankly and not react when they're done talking.
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And you've probably had somebody do this to you.
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You tell them about part of your day or something about your life and they don't react.
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They just have this stone face.
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That's not active listening.
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If you want a gold star for active listening, then you have to respond to what they just said.
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Fourth, keep the focus on them and let them talk.
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Now this one might seem obvious because you're listening, but when you decide to go into that listening mode,
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just make a decision that this is gonna be all about the other person talking and not about you.
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Resist that temptation to jump in with your own story or to change the subject to your favorite topic.
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Keep your talking turns and questions concise, and then stick to whatever topic they're interested in.
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Now eventually, once they've done plenty of talking, there will usually be an opportunity later in the conversation for you to share your experiences.
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But my rule of thumb is to dedicate at least the first half of the conversation to a pure active listening.
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So I hope these four tips help you listen completely in your next conversation.
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Question of the day, which one of these tips do you need the most work on?
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I would love to read what you have to say below in that comment section.
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And I do have two follow-up videos on listening coming soon, on comprehensive listening and empathetic listening.
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And I'll link to those in the description below once they are posted.
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And I also have a one-hour course on effective listening skills for leaders.
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You can find out more about that by following the link in the description below the video, and you can find out all the details by following that link.
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So thanks, God bless, and I'll see you in the next video.
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이 레슨의 어휘와 말하기 포인트
이 영상에는 섀도잉할 문장 78개와 단어 1047개가 있습니다. 말하는 구간의 길이는 6:12입니다. 화자는 분당 약 169단어로, 일상 대화에 가까운 자연스러운 속도로 말합니다. 단어의 90%가 영어에서 가장 많이 쓰이는 3,000단어에 속해 어휘가 쉬운 편입니다.
이 영상의 핵심 어휘
영상에 나오는 익혀 둘 만한 단어 15개를 발음, 뜻과 함께 정리했습니다.
| 단어 | 발음 | 뜻 |
|---|---|---|
| skill 명사 | /skɪl/ | 기술, 스킬 |
| topic 명사 | /ˈtɑpɪk/ | 화제, 주제 |
| react 동사 | /ɹiːˈækt/ | 반응하다 |
| inform 동사 | /ɪnˈfɔɹm/ | 알리다, 전달하다 |
| dive 동사 | /daɪv/ | 잠수하다 |
| complicated 형용사 | /ˈkɑm.plɪˌkeɪ.tɪd/ | 복잡하다 |
| carefully 부사 | /ˈkɛɹf(ə)li/ | 주의하여, 조심스럽게 |
| mood 명사 | /muːd/ | 기분 |
| priority 명사 | /pɹaɪˈɒɹɪti/ | 우선, 우선권 |
| reflect 동사 | /ɹɪˈflɛkt/ | 반사(反射)하다 |
| connect 동사 | /kəˈnɛkt/ | 잇다, 연결하다 |
| comprehensive 형용사 | /ˌkɑm.pɹəˈhɛn.sɪv/ | 포괄적인 |
| tune 명사 | /tjuːn/ | 곡, 곡조 |
| emotion 명사 | /ɪˈməʊ.ʃən/ | 감정 |
| mysterious 형용사 | /mɪˈstɪɹi.əs/ | 신비(神秘)하다 |
이 영상의 문법
화자가 가장 많이 쓰는 문형을 영상 속 실제 표현과 함께 정리했습니다.
| 문형 | 영상 속 표현 |
|---|---|
| 현재완료진행 have/has been + -ing — 전에 시작해 지금도 계속되는 동작 | have been doing · have just been saying |
| 현재완료 have/has + 과거분사 — 과거의 일이 지금도 관련이 있을 때 | have probably experienced · they've been · they've done |
| 수동태 be + 과거분사 — 누가 하는지보다 무슨 일이 일어나는지에 초점 | are tuned · are posted |
주의할 발음
화자는 you're, they're, we're 같은 축약형과 약화된 형태를 30번 사용합니다. 들리는 대로 짧게 발음하세요.
- “th” 소리: thumb /ˈθʌm/, therapist /ˈθɛɹəpɪst/, thoughtful /ˈθɔːtfəl/, empathetic /ˌɛmpəˈθɛtɪk/
- “sh”와 “zh” 소리: emotion /ɪˈməʊ.ʃən/, temptation /ˌtɛmpˈteɪʃən/
- 긴 단어 — 강세 위치에 주의: complicated /ˈkɑm.plɪˌkeɪ.tɪd/, priority /pɹaɪˈɒɹɪti/, comprehensive /ˌkɑm.pɹəˈhɛn.sɪv/, mysterious /mɪˈstɪɹi.əs/, technically /ˈtɛk.nɪˌkəl.i/
이 영상으로 연습하는 방법
- 먼저 말하지 않고 영상을 끝까지 듣고 모르는 단어를 적어 둡니다.
- 0.75배속으로 한 문장씩 섀도잉을 시작하고, 익숙해지면 보통 속도로 돌아갑니다.
- 자신의 목소리를 녹음해 원본과 비교하고, skill, topic, react 같은 단어에 특히 주의합니다.
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