Shadowing Practice: Esta Edu - B-Runner - Topic 13: How may I help you? - Learn English Speaking with Video
Creating lesson...
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hello dear thank you
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so much for your time joining here welcome back to be runner of SIHU with Miss Emerald yes
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and our topic today is how may I help you this is a question
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that I would love to ask you all the time that
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if you need any help please don't hesitate to let me
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know how may i help you i'm always willing to help
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okay how may i help you in a fashion shop how may i help you
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i'm looking for a shirt we have a lot of different styles and colors please take a look Thank you.
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Could I have a look at the yellow one over there please?
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Of course, here you are.
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Can I try it on?
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Do you have feeding rooms?
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Yes, they are next to the staircase.
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Oh, okay.
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Thanks.
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This shirt is nice.
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I might get it.
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at an entertainment park how may i have you sir i'd
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like to buy entrance tickets please for how many people for seven people but does my three-year-old daughter need a ticket
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If she's under 1.3 meters, it's free for her.
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Awesome.
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I'll get tickets for four adults and two kids.
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Great.
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Thank you.
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and at the airport how may i help you i'd like
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to check in for the flight to douglas at 3 50 pm
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can i have your id correct and the booking code please here you are do you have any checking luggage No, just hand lock it.
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Alright, here's your ticket.
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Boarding gate 6 seat 13D.
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Enjoy your flight.
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Conversation.
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Lucky Star Hotel, how may I help you?
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Is there any room available for two people from Friday to Sunday this week?
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Would you like a double room or a twin room?
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Double please When would you like to check in?
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Can I check in a bit early at 11.30am?
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I'm sorry mom, but it's too early Our check-in policy is after 2pm
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But we can make it 1pm for you if you need to That's fine,
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so make it 1pm for me please Alright mom, we have two types of rooms
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double diamond and luxury
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which one would you like what's the difference between them the
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diamond one is bigger in a higher floor with beach view and 250,000
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or more than the luxury one I'll get the diamond one
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please can I have your name please my name is amanda say
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and my phone number is 0983 574 364 thank you miss a
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i have booked a double diamond for two nights on friday
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october the seventh to sunday october the nice your checking time
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is 1 pm is there anything else i could help you
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with no that's everything thank you for your help thank you so much for choosing our hotel have a great day vocabulary
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ticket, shirt, policy, luggage, staircase,
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different, feeding room, bookie code, boarding, beach, entrance, message.
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No one has ever become poor from giving.
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and now we will make it like a clear with this structure
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so that you can use any time
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that you could love to okay this is a very nice question
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and if you ask this question a lot of people will really appreciate with your help.
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Because when I hear you say this, I will say this How may I help you?
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I can help you?
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I can help you?
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I can help you?
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How may I help you?
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First, in a fashion store, a shop shop The client is asking how to help you?
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I'm looking for a shirt.
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I'm looking for a shirt.
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Nice like emerald shirt.
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We have a lot of different stars and colors.
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We have a lot of different stars and colors.
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Star Wars and colors.
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Please take a look.
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Ah, take a look.
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Take a look.
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Please look.
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No, no, don't say that.
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Take a look.
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Take a look.
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Please look.
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No, no, don't say that.
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Take a look.
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Please take a look.
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Thank you.
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Could I have a look at the yellow one over there, please?
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Come on.
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Cho em xem cái áo màu vàng và đăng ký được không?
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Can I have a look?
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I can take a look or have a look.
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Can I have a look at the...
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We'll see what I want.
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I'll put this one to remember.
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Can I have a look at the...
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Can I have a look at the...
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Can I have a look at your room, please?
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Can I have a look at your house, please?
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Can I have a look at your kitchen, please?
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I'll show you what you want to do.
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the front of your house take a look
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over there and the yellow one this is yellow shirt but we don't need to think about shirt
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to be more but you can understand
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of course here you are there here can I try it on can I try it on Try it on.
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Then I can say can I try it on?
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Then I can say can I?
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Then I try it.
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I can say try it.
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Try it.
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Try it.
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Try it on.
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Because the T is the only one.
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I can say can I?
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Do you have a feeling wrong?
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Do you have feeling rooms?
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Ở đây có phong thủ đô gốc.
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Do you have feeling rooms?
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Yes.
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They are next to the staircase.
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They are next to the staircase.
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Nhớ đọc là next to.
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Không đọc là next to.
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Next to.
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They are next to the staircase.
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Staircase.
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Okay.
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Staircase.
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Staircase.
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Staircase.
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Oh, okay.
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thanks thanks come on this truck is nice I might get
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it oh I'll know you deppin okay this shirts is nice
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this shirts shirts this truck is nice this truck is nice you don't I might get it I might get it.
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At an entertainment park, how may I help you sir?
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I'd like to buy entrance ticket please.
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Ah, I want to buy a vẽ in the entrance ticket. For how many people?
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For how many people?
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For 7 people?
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For 7 people.
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But does my 3 year old daughter need a ticket? But does
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my three year old, not three years old,
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because this is a 3 year old is one of the words that is daughter.
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Need a ticket?
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If she is under 1.3 meters, if she is under 1.3 meters,
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it's free for her, then it's free.
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Awesome!
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I'll get tickets for four adults and two kids.
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Vậy thì cho tôi hai vé cho người lớn.
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Sorry, bốn vé cho người lớn và hai vé cho trẻ em.
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I'll get tickets for four adults and two kids.
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Adults.
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Adults.
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Mình hay đọc là adult, adult gì đấy nhỉ?
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Adults. And two kids.
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Nhớ là số nhiều thì vẫn luôn luôn có S.
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S nếu như mà có S.
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Great thank you Thật quá, Cám ơn Ok Thực ra thì cái này là Yeah,
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Great, Thank you Các là Cám ơn quý khách đúng không Các với cả là bạn bè
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Ok thì mình hiểu được rồi Yes, Cám ơn quý khách At the airport
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How may have you Ở một cái sân bay
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Chúng ta học định hiện biết được cái cách thức mà
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chúng ta sẽ Check in ở sân bay như thế nào
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like to check in for the flight to darklack at 3.50 pm.
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I want to check in for the flight to darklack at 3.50 pm.
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I'd like to check in for the flight, flight, flight.
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My first one is to read flight, the other one is to read flight, flight.
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I don't know I don't fly like like like like like like like like like like like like like like like
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yeah to douglas at 350 p.m.
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Can I have your ID card and the booking code please? So ID is correct.
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So identity is correct.
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And booking code.
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Booking code is when we have the card, we just need to get the code, and we need to know the code.
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Here you are!
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Here you are!
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Here you are!
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Do you have any checking luggage?
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Do you have any checking luggage?
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Checking luggage.
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I have hand luggage.
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Hand luggage.
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Hand luggage.
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Checking luggage.
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No, just hand luggage.
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So I can learn checking luggage.
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Checking luggage.
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Yes, nice.
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Alright, here is your ticket your ticket.
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Yeah, the ticket is for the ticket.
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Boarding gate 6 seat 13.
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Cổng lên máy bay, cửa máy bay là số 6 và ghế ngồi 13D.
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There we go.
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Chọn ngay số 6.
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Thứ 6 ngày 13.
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Mọi người tin rằng nó something unlucky.
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But I think that one is very sweet, because the number is not sweet.
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So I think that one is like this, it's like this one.
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The boarding gate 6, 13D.
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Okay, I don't know.
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Enjoy your flight.
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I hope you have to go to a journey.
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Yes, I know.
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Check in luggage, hang luggage, ID card.
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Tiki code, body gate, seat, flight.
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Thank you.
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Conversation.
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Imagine this is a conversation between a hotel receptionist and you.
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And you want to book hotel room.
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If I have booked a hotel, the staff will come and talk to us.
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Lucky Star Hotel, how may I help you?
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Lucky Star Hotel, I can help you.
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Is there any room available for two people from Friday to Sunday this week? is
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that a con phone now can phone for two people from
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the 6th to the day not to go to the 6th
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to the day not to go to the 6th to the day I'm not sure I can't do it wrong
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I think that's what I'm going to do wrong from the road or the road or the road
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there's no longer than that I'm not going to do it One double room, which is for couple, is a room.
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One twin room, which is for two people, but has two small rooms.
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Double room and twin room.
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Do you feel so bad?
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Double, please.
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Phong double.
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When would you like to check in?
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When would you like to check in?
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Can I check in a bit early at 11.30am?
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I can check in soon for 1h30.
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Oh, sorry, but it's too early.
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Too early.
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Our check-in policy is after 2 p.m.
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But if you really need, if you need to, we can make it, tức là chúng tôi có thể sắp xếp.
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We can make it 1 p.m.
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We can train your friends with 1h That's fine So make it 1pm for me please Ok,
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that's fine We have set set for you to check in 1h
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So make it Make it Make it 1pm for me Alright ma'am We have 2 types of rooms
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We have two loại phòng, double diamond and double luxury.
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Which one would you like?
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Quyết khách muốn phòng nào? Which one?
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What's the difference between them?
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What's the difference between them?
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The diamond one is bigger.
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The diamond one is bigger.
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In a higher floor with beach view and 250 V&D more than the luxury one.
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If the diamond one is bigger, the view is bigger and the view is bigger than the luxury one.
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I'll get the diamond one please then I will give you a diamond net I'm so excited
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Can I have your name please?
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Can I have your name please?
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I can say what's your name
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but often in the places where they have information like a formal place like a public space or a public space
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or a public space Can I have your name please?
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What is your name?
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My name is Amanda Say.
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My phone number is 0983 574 364 and I have
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booked
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a double diamond for two nights on Friday October 7th to Sunday October 9th.
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Your checking time is at 1pm.
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Is there anything else I could help you with?
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Cảm ơn Miss Say.
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Tôi đã vừa đặt shop, tôi đã vừa lấy xong cái phong Double Diamond cho 2
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tuổi là từ thứ 6 đến ngày 7 tháng 10 cho tới Chủ nhật ngày 9 tháng 10 your checking time
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the time is checking in I think I confirm the idea that I have to do with you Yes,
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always like that Is there anything else I could help you with?
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What else can I do with?
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I can't do it for you
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I think that people hear is very easy because they are being directed to the subject
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And the person who gets the message that they feel happy Because they feel very happy
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No, that's everything Ah, it's all for you Thank you for your help Thank you for your support For your support,
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for your support, for your support Thank you so much for choosing our hotel Have a great day.
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Have a great day.
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Tức là chúc một ngày tuyệt vời.
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Thank you so much for choosing our hotel.
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Cảm ơn vì đã lựa chọn khách sạn của chúng tôi.
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Chúc quý khách một ngày tuyệt vời.
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Hoàn toàn chúng ta lại học được trong đây là những từ như là Check-in hotel, room available, Double room, twin room,
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Check-in time, check-in policy, policy, make it, diamond room, luxury room,
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difference, or higher floor, regular.
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We confirm like, can I have your name, please something like that.
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There are many things that we can learn from here.
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Yes.
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About message, this is not a common word that I have to learn about the message.
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It is a common word because we can learn how to go shopping, to go to the airport,
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to check-in, to the hotel.
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Yes, this is the question that we can choose to be a good person.
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Yes, this is the question that we use for many people.
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Very popular.
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And the question that you miss at the beginning is that it is very important for us.
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For example, we see a woman who is holding a bottle and we can say How may I help you?
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I can give you a video.
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Yes.
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Okay.
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The message of today we call no one has ever become poor from giving.
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This is the case.
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We want to go to this to help you to help you.
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That means we are going to help you.
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We are going to give you a value.
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And we have to say that we are not alone. When you
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give smile, you get more smiles back to you.
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When you give someone help or favor, you get a lot of love and in the future, a lot of help or support back to you.
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If I can help you, then I can get a lot of people who are in charge of the services.
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But Miss also doesn't have to tell the truth that we are helping others to help others.
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Because we help others to help others from the work we want to help others.
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And we don't expect that.
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But then how else we will look at Miss?
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Miss just give it a bit of a mess.
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Miss doesn't expect you to give it anything.
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But Miss thinks that after this,
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I don't know if there is someone who can help help them.
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So Miss is happy when they help someone.
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And I hope and I believe that you too.
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thank you so much for your journey the lesson and look seriously like this try and try fighting fighting okay
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Vocabulary and speaking notes for this lesson
This A2 speaking lesson is built on the video “Esta Edu - B-Runner - Topic 13: How may I help you?”. The speaker keeps coming back to these words: ticket, luggage, diamond, double, flight. This video has 302 sentences and 2661 words to shadow. The speech runs for 24:07. The speaker talks at a steady 110 words per minute, a comfortable pace for shadowing. 75% of the words are among the 3,000 most common in English; the rest is worth studying before you start. 56 of its 302 sentences are questions, so it is good practice for question intonation and short answers.
Key vocabulary in this video
15 words from the video worth learning, with pronunciation and meaning:
| Word | Pronunciation | Meaning |
|---|---|---|
| luggage noun | /ˈlʌɡ.ɪdʒ/ | The bags and other containers that hold a traveller's belongings. |
| diamond noun | /ˈdaɪ.ə.mənd/ | A glimmering glass-like mineral that is an allotrope of carbon in which each atom is surrounded by four others in the form of a tetrahedron. |
| staircase noun | /ˈstɛɹˌkeɪs/ | A flight of stairs; a stairway. |
| luxury noun | /ˈlʌk.ʃə.ɹi/ | Very wealthy and comfortable surroundings; the state of being that they create. |
| gate noun | /ˈɡeɪ̯t/ | A doorlike structure outside a house. |
| entrance noun | /ˈɛn.tɹəns/ | The action of entering, or going in. |
| twin noun | /twɪn/ | Either of two people (or, less commonly, animals) who shared the same uterus at the same time; one who was born at the same birth as a sibling. |
| meter noun | /ˈmitəɹ/ | A device that measures things. |
| confirm verb | /kənˈfɝm/ | To strengthen; to make firm or resolute. |
| emerald noun | /ˈɛm.(ə.)ɹəld/ | Any of various green gemstones, especially a green transparent form of beryl, highly valued as a precious stone. |
| topic noun | /ˈtɑpɪk/ | A subject; a theme; a category or general area of interest. |
| lesson noun | /ˈlɛs.ən/ | A section of learning or teaching into which a wider learning content is divided. |
| formal adjective | /ˈfɔɹməl/ | In accordance with established forms. |
| seventh adjective | /ˈsɛvənθ/ | The ordinal form of the number seven. |
| runner noun | /ˈɹʌnɚ/ | A person who moves, on foot, at a fast pace, especially an athlete. |
Sentences worth repeating
Short, complete lines from the video that you can reuse in everyday conversation:
- Can I try it on?
- Do you have feeding rooms?
- How may I help you?
- Can I have a look?
- Can I have a look at your room, please?
Grammar in this video
The structures the speaker uses most, with the exact words from the video:
| Structure | In the video |
|---|---|
| Relative clauses who / which + clause — extra information about a person or thing | room, which is · person who gets · woman who is |
| Present perfect have/has + past participle — a past action that still matters now | have booked · has ever become · have set |
| Possibility with “might / may” might/may + verb — something that is possible but not certain | might get · may have |
| Comparatives -er than / more … than — comparing two things | longer than · bigger than |
Pronunciation to watch
The speaker uses 36 contractions and reduced forms, such as don't, I'm, I'll. Say them the short way, as you hear them.
- The “sh” and “zh” sounds: luxury /ˈlʌk.ʃə.ɹi/, receptionist /ɹɪˈsɛp.ʃə.nɪst/
- Long words — get the stress right: vocabulary /vəˈkæb.jə.lə.ɹi/, receptionist /ɹɪˈsɛp.ʃə.nɪst/
How to practise with this video
- Listen to the whole video once without speaking and note the words you do not know.
- Shadow it sentence by sentence at normal speed, repeating each one until your rhythm matches the speaker.
- Record yourself and compare with the original, paying attention to words like luggage, diamond, staircase.
What is the Shadowing Technique?
Shadowing is a science-backed language learning technique originally developed for professional interpreter training and popularized by polyglot Dr. Alexander Arguelles. The method is simple but powerful: you listen to native English audio and immediately repeat it out loud — like a shadow following the speaker with just a 1–2 second delay. Unlike passive listening or grammar drills, shadowing forces your brain and mouth muscles to simultaneously process and reproduce real speech patterns. Research shows it significantly improves pronunciation accuracy, intonation, rhythm, connected speech, listening comprehension, and speaking fluency — making it one of the most effective methods for IELTS Speaking preparation and real-world English communication.