Shadowing Practice: i want my chicken "Green And STINKING!" | COMPILATION | Kitchen Nightmares - Learn English Speaking with Video
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1
Um, first of all, how long have you been cooking? Since 94.
2
94. And in the head chef, if we can call it out.
3
You're leading the kitchen.
4
Let's get it that way.
5
Yeah.
6
Yeah, okay.
7
When they let me anyway.
8
Who's they?
9
Who's they?
10
Yeah, he certainly doesn't mean me, because I don't hold you back to do anything.
11
Who in the hell are you talking about?
12
Yeah, I'd really like to know.
13
I know you're not looking at me.
14
Some things that I want to do in my way, you know, is always like...
15
In other words, he wants full control.
16
I'm going to be in the kitchen, I want full control.
17
But you do have full control.
18
But you have full control.
19
Nobody bothers you.
20
Listen, I want to go back to the food.
21
This man has taken time out of his schedule to be here.
22
I want to talk about frozen meatballs.
23
Okay.
24
Who's running the kitchen?
25
I do.
26
Okay.
27
Um, let's talk about lunch.
28
Yeah?
29
The food was dated, bland, boring, and way below par in one of the most competitive streets anywhere in this country.
30
When was the last time you went out for dinner in the neighborhood?
31
I don't know.
32
He doesn't eat Italian.
33
I just go to Chinese food sometimes.
34
Chinese food.
35
OK.
36
What about the meatball?
37
Meatball, we make it and then freeze them.
38
Freeze them, yeah.
39
And the veal paradiso, way overcooked, It's just drowned in sauce.
40
Doug, customers cook better at home.
41
The food was shocking.
42
And just no seasoning, no care.
43
Honestly, you're not giving your best.
44
The homemade gnocchi.
45
It's not homemade, right?
46
Well, I know how to make it.
47
I used to make it every day.
48
Ravioli.
49
I used to make those too, but you know there's a pain in the neck.
50
I need somebody with extra time to help me.
51
Doug, I would be willing to help you make pasta.
52
I'd like to make pasta.
53
Yeah, whatever.
54
See, that's the attitude.
55
It's very, he doesn't respond too much.
56
What do you mean, doesn't respond?
57
You know.
58
We're running a business.
59
I know.
60
Wow.
61
And what is it between you two?
62
Why is there such animosity there?
63
He's just, that's just him.
64
That's just him.
65
Anybody?
66
Doug, who communicates here?
67
Um, I don't, I will, I don't, but.
68
I can't hear anything.
69
Who's, who's, uh...
70
When things are ready, we just put them over there.
71
Oh, so there's no, there's no timing.
72
When that's ready, we, I said, this is ready.
73
Chicken Alfredo, chicken Galleria.
74
Yeah, coming.
75
Val.
76
You just...
77
You just dropped that on the floor.
78
Look at me you just dropped on the floor.
79
Yeah, you can't cook it You just dropped it on the floor now Rita Lisa both you just two seconds.
80
So this is telling me crazy And I what you just dropped the chicken on the floor.
81
I put it back in the pan this one here Come on guys Wait a minute.
82
He dropped it on the floor and cooked it?
83
What do you mean?
84
Am I on my own here or what?
85
No, you're not.
86
That's crazy.
87
Could you start that again or not?
88
What?
89
Can you start that again?
90
It's not here.
91
It's there.
92
So this is not...
93
That's the one that dropped on the floor.
94
It's okay.
95
It's good enough to eat it.
96
I'm not here to make you look stupid.
97
By the way, I stopped my chef from serving fucking chicken and dropped it on the floor.
98
I mean, honestly, you guys look like a bunch of fucking idiots.
99
This is very crazy.
100
Nobody sitting here can take criticism.
101
Actually, Rosa can.
102
She does, like, 5,000 things wrong at night.
103
But when you tell her, she says she's sorry, but doesn't really do anything about it.
104
Doug, why can't you take criticism?
105
I do.
106
You don't.
107
You definitely don't.
108
You don't.
109
You don't take criticism.
110
But the way I see it, I do.
111
So you think different.
112
How about seeing it the way the owners see it?
113
Doug, when I say this dish sucks, you need to own it.
114
What can I do if I don't agree?
115
I don't care.
116
You make another one.
117
That's your job.
118
You cook as if you don't want to be here.
119
Watching the way you perform, it's a man who's just turning up for the check.
120
I've been working here for.. not for the check.
121
Then why don't you say to me and Lisa, you know what, I want to make a special today.
122
I did it.
123
I did it.
124
The other stuff just don't sell.
125
It don't sell because they suck.
126
Those are not specials.
127
The vibe in here is oozing negativity beyond belief.
128
No one gives a shit.
129
From the chefs to the waiters, no one gives a fuck.
130
I'm sorry, I disagree.
131
Wow.
132
Don't take this like a personal attack.
133
I'm just saying, point people out.
134
I'm not, you're taking everything personal.
135
Okay, just one more thing.
136
I don't want to be the target whenever, guys, you mention something.
137
I know you're a good waitress, you're efficient, you're fast, but I've had servers actually tell me they don't want to work with you.
138
What's that supposed to mean?
139
It's supposed to mean that you are a money grub.
140
And you hog all the tables.
141
I see the people.
142
You guys are the ones who see the people.
143
When I tried to rotate them, were you not the first one to complain? Be honest.
144
Let's just be honest.
145
If you are the boss, you want to rotate.
146
Why don't you just rotate without asking?
147
I'm sorry.
148
Because she's not willing to make less money.
149
Shall I give an example?
150
When I hired you, you were told you need to pay him 20% of your tips.
151
I tip 20%, more than 20%.
152
This busboy has never seen 15% from you. And that's...
153
No, he's not.
154
No, I'm sorry.
155
That's not true.
156
Pat, have you seen more than 15% from Sarah?
157
Yes or no?
158
No. I'm not gonna tip...
159
I'm not gonna tip...
160
Sarah, hold on a second.
161
He does about 15.
162
I pay taxes on that 20%.
163
Sarah, listen to me.
164
Nobody's talking about when you make 15% of the charges.
165
You know what I'm talking about?
166
When you made $400 and you gave him $40.
167
That's what I'm talking about.
168
Yes, that's right.
169
You absolutely did.
170
No, I didn't.
171
When someone's breaking their balls like this, and they leave with $40, they go fucked right up the ass.
172
Yes, they did.
173
I was working my ass that day.
174
So was he.
175
If I'm here, I need to make some money.
176
This is my job.
177
You make me pick and choose, Sarah.
178
No, Lisa.
179
Yes.
180
Sarah comes in, gets the best station.
181
Sarah gets sat first, gets sat last.
182
Sarah's making all the money.
183
It has to stop.
184
Like, it's ridiculous.
185
Sorry, I'm going home.
186
Thank God.
187
This is a wasteful.
188
Next time for you to fucking hit the road.
189
I've just had one of the most disgusting lunches I've ever had.
190
I stopped a dessert tray full of moldy desserts.
191
And the tortellini, grainy, bland and the potato was just dreadful.
192
The meatballs, frozen, dry, solid.
193
Yes, they're disgusting.
194
I don't eat them.
195
But you can't make meatballs every day.
196
You get 20 pounds of chopped meat, you make the meatballs, you freeze the rest.
197
Do you know how long it takes to make five pounds of meatballs?
198
10 minutes.
199
It's what we've done all our lifetime.
200
I haven't just started this yesterday.
201
Meatballs are always done.
202
If you get away with it, 1967, it's 2012, John.
203
Does anyone have standards here?
204
We're not in control of the menu.
205
Whose menu is it?
206
This is my menu.
207
Well, I'm embarrassed to do some of the things that we do here.
208
Are you kidding me?
209
We make pasta fresh and we freeze it.
210
Like, are you crazy?
211
But why are you doing it?
212
I don't have a choice.
213
Who's stopping you?
214
The menu, my menu.
215
Why don't you listen to this man?
216
He's spoken more sense in the last five minutes than anybody has since I've been here.
217
Do you listen to your staff?
218
They're not paying my bills.
219
I'm the guy paying the bill.
220
Because you make the pizza, and so they can't have a voice.
221
You should be nowhere near this business.
222
I don't agree with you.
223
I think we should close the doors.
224
I don't think this man actually gives a shit.
225
I didn't call you because I want to put the key to the door.
226
If I need you to tell me to put the key to the door, I'll have done that without you coming here.
227
It worked before.
228
Why can't it work now?
229
But you're running on nostalgia.
230
It stood still.
231
And yet, outside these four walls, the whole neighborhood has overtaken you.
232
You're in love with the memories, John.
233
I don't know what to say.
234
Thank you for your honesty.
235
Joe, two seconds.
236
There's a bone in the rigatini.
237
It's vegetarian.
238
And the tomato sauce, they put pork bones in it.
239
What the fuck?
240
She's vegetarian.
241
That's how we do it every day.
242
Sorry.
243
John is responsible for the methods that we use to produce the food.
244
Get me John urgently.
245
He says, if you don't like it, leave.
246
John, this is urgent now.
247
A lady had just found a pork bone in the rigatini.
248
We used to give to the sauce, but we always, just always added sausage, sauce.
249
So you're serving ball bones in the sauce to a vegetarian?
250
Oh, Jesus Christ.
251
That's how we prepared food for the last 40 years, and obviously that's being a problem.
252
A pork sauce to a fucking vegetarian?
253
It's the way we've always done our business.
254
But you can't serve a vegetarian.
255
A pork sauce?
256
Oh, my.
257
What the fuck is going on here?
258
I don't know what, what...
259
I had fucking enough.
260
I had enough.
261
I had fucking enough.
262
Do you want me to order you?
263
Two seconds, guys.
264
Yes, Chef.
265
Did you hear that Chef come out here and fuss at me?
266
Did you hear it?
267
Yeah.
268
He came out and he said, oh, you're on your cell phone.
269
He said, you just don't give a shit.
270
I said, yes, I do.
271
I said, there's nobody at all.
272
Second time on your phone.
273
Second time on your phone.
274
Chef.
275
No, no, no, no. Right now, this lady has got the world on her shoulders.
276
And the first thing she told me this morning was the fact
277
that her staff are on the phone whilst the dining room is full.
278
And you've been on there twice now.
279
It's so unfair for you to go back on your phone.
280
I'm a volunteer.
281
Let's make that very clear.
282
Even if you volunteer, you have to follow the rules.
283
I mean, I can't be up here to see what you guys are doing.
284
What are we doing?
285
What do you want us to do?
286
I told you, Chief.
287
If you needed help in the dining room, I'd be happy to come back.
288
There's two people.
289
I mean, you come back and act.
290
You told me not to leave my purse.
291
That's my job.
292
The only time I asked you not to leave the front is when she wasn't here.
293
That is not true.
294
And that's bullshit.
295
That is bullshit.
296
You going home?
297
Yes.
298
Bye.
299
Bye.
300
Ms. Jean, somebody need to be wrung out.
301
Yeah, she can do it.
302
She can do it all.
303
I'm done.
304
Painting with chicken wings, please.
305
Just a minute.
306
Let me get somebody to read you around.
307
Bye.
308
That's what I'm saying, Chef.
309
I can't be everywhere.
310
They know not to do that, and they do it anyway.
311
They don't care.
312
They know better.
313
They know I tell them that all the time.
314
Can I get you guys some more sweet tea?
315
Chicken with the little dry.
316
I love it.
317
Do you want me to take it back?
318
Yeah.
319
I'll get you guys some new ones, OK?
320
Hey, guys.
321
Oh, no. What's wrong?
322
The chicken was dried.
323
Oh, my god.
324
Chef Mike, how old is that?
325
Is that leftover from lunch?
326
Yeah.
327
That's not for tonight.
328
That's all, chef.
329
How does chicken get that dry?
330
It gets from being under that light, chef. Have a little taste.
331
It's dry.
332
It's dry, chef.
333
It is.
334
But you're just fucking yourselves.
335
You don't need me to tell you that you're completely upside down.
336
You're serving lunchtime's chicken, and it's dry.
337
Who's paying for this, Mike?
338
And do you have extra money to do this?
339
No, I do not.
340
Well, I don't, chef.
341
And I mean, it has to stop.
342
It really has to stop.
343
You all really have to learn to follow instructions.
344
It's just that simple.
345
You got to have that passion for the food.
346
You cannot continue to send food out like this, because it's my ass on the line.
347
My ass on the line.
348
Nobody else.
349
The restaurant is falling apart.
350
I can't afford it.
351
This is my whole life.
352
This is all I have.
353
And it's going to hell.
354
I mean, it's pain.
355
It's killing me.
356
It's tearing me apart to know this is happening.
357
I can't continue to do it no more.
358
It's very embarrassing.
359
I can't be everywhere.
360
I can't be at the front desk watching people on the telephone.
361
And I come back here.
362
My food is not going out right.
363
I can't do it by myself.
364
Hot wings next to raw pork you kill everybody
365
Are these veggies out here behind the line the same way after a service?
366
They're probably dirty show me I Didn't realize it was this bad and that's a pretty awful feeling
367
What the fuck what is that?
368
It's Pete was a pizza.
369
It was a pizza What is that one?
370
How old is that one then this one
371
that one's got to go well you seriously cook that for a customer can And this one?
372
I mean, look at it.
373
Count how many pieces are here, please?
374
Hey, and for me, this is money now.
375
25. 25.
376
What are you expecting?
377
A cruise ship with 2,000 people coming in.
378
And then you leave that sat in there.
379
Look.
380
You leave that sat in there.
381
You can't say that.
382
What's that?
383
Oh, no. What is that, please?
384
That's a hider.
385
Is that tuna?
386
That's a what?
387
Yeah.
388
A fucking tuna?
389
That is a what?
390
Oh, fuck me.
391
And when was this last cleaned?
392
Dad.
393
Don't, don't, don't, don't, don't you dare try to tell me that was done from last night.
394
Oh, God, no. No, no, no. That I missed.
395
Wow.
396
What a mess.
397
If there's one thing you're gonna have to learn, get cleaning, Mark.
398
You've got no idea on the hundreds of thousands of dollars that you've pissed through your hands.
399
I'm absolutely speechless.
400
The whole setup is dysfunctional.
401
The walk-in.
402
A walk-in packed full of shit.
403
We're not talking hundreds of dollars.
404
We're talking about thousands of dollars.
405
Do you have any idea what the real costs are?
406
What's the total purchasing?
407
What's your labor cost?
408
What's that break even a week?
409
You don't know.
410
No idea.
411
Oh, come on.
412
Don't you do the books?
413
Does anybody know what the break even is?
414
We should know.
415
We don't.
416
You don't know.
417
Not one of you, eight years down the line, know what you need to take to survive.
418
I'm fucked.
419
No wonder you run out of money.
420
Alright, I'm gonna clean.
421
No, don't ask.
422
This is gonna be a few hours job, yeah.
423
All right.
424
I'm floored.
425
There's a lot of things that we thought we knew and we don't know.
426
That's dangerous.
427
That's when you fail, when you don't know what you should know.
428
I can't start to even think about turning this place around until I get to the bottom of the issues.
429
The major problem here is there's no manager.
430
There's nobody in control of this restaurant.
431
I take care of payroll.
432
I take care of receiving, doing the menus.
433
Wow.
434
Paula Rose, she depended on Michael to run the restaurant.
435
Basically, the staff is running this restaurant right now.
436
I disagree.
437
But he wasn't running anything except maybe his mouth.
438
Are you here every day?
439
Except Monday, yeah, I'm here every day.
440
So you're here six days a week.
441
Across those six days a week, you're in here.
442
You're here, what, 12, 14 hours a day?
443
No. How many?
444
from like 5 to 10, 5 to 11.
445
So five hours a day.
446
How many of them do you sit down?
447
Depending on the situation.
448
Roughly.
449
Three.
450
So you're on your feet for two hours a day?
451
Yes.
452
Holy crap.
453
In order to get the whole picture, I decided to order the whole menu.
454
Oh, my God.
455
Holy crap.
456
How many items on the menu?
457
Over 100.
458
100?
459
I mean, physically, the appearance?
460
Oh, come on, guys.
461
Could I have a knife for them, please?
462
Maybe a bag.
463
Fucking sit bag.
464
And while the dishes looked awful, there's no seasoning in there.
465
Everything's bland.
466
It's bland.
467
It's bland.
468
Past as bland.
469
They tasted even worse.
470
Ah.
471
Duh.
472
It's like a fucking flip-flop.
473
Are you crunching grids?
474
Yes.
475
Yes.
476
I think it's good.
477
You think it's good?
478
People like that recipe.
479
They love it, actually.
480
I have heard enough.
481
Michael was clearly delusional.
482
I'll be back later, yeah?
483
I'd like to catch a plane out of here right now.
484
Even though I wanted to leave for good, I came back for dinner.
485
What is that?
486
Big mistake.
487
I think it's veal, Chef.
488
You think it's veal?
489
Pretty sure it's veal.
490
You do put it in there.
491
It looks like meat thrown in a pan.
492
But what is it, though?
493
I don't know.
494
It's not labeled.
495
How could you not know?
496
Stuff what?
497
Mushrooms.
498
Smell that!
499
Smell it!
500
That's fucking older than me!
501
Smell it!
502
Go on!
503
I'd seen enough.
504
The kitchen was so disgusting, I had no choice, bud, to shut the place down.
505
Under no circumstances can we continue to serve food.
506
Just embarrassed us.
507
I'm fucking embarrassed.
508
Everybody, I'm sad to say and embarrassed to say that we're closing down Leone's for the night.
509
Leone's never been shut down.
510
I'm very embarrassed by it.
511
Bobby won't sleep tonight over this.
512
I'm angry at myself.
513
I think as the boss of the restaurant, it was just irresponsible.
514
I'm gonna turn the ship around.
515
My mother put in almost 20 years of her life in this place.
516
Her spirit, her money.
517
I'm crushed that I might run down.
518
I want to make good.
519
But the truth is, I don't know if I can turn it around.
520
And it's a scary feeling.
521
It really is.
522
Come on.
523
Tom.
524
You got upset with me earlier.
525
You got upset with me.
526
I want you to love my meatloaf.
527
Yeah.
528
Can you hear the little maracas that I have in Greece?
529
Yep.
530
I mean, honestly, do you want me to kiss your ass and tell you that I love your meatloaf?
531
So I dare you go out in your dining room and tell your customers that you're serving that.
532
No, I'm not going to do that.
533
You got no balls, have you?
534
I got a lot of balls.
535
Mine is bigger and stronger.
536
Yours is bigger and stronger.
537
You're not proud of what you serve.
538
Because if you're proud of what you serve, you'd have no problems taking it into the dining room.
539
Take it out there, then.
540
It's not that humiliating for you to take the money, then.
541
Oh, put it in your pockets.
542
That's not humiliating, is it?
543
Why don't you just admit that it's wrong?
544
It's not wrong.
545
Wrong is if I go over here and like that.
546
That's a fucking blockhead.
547
And you think you're going to be successful serving that shit.
548
Wrong, Thomas.
549
You shouldn't be anywhere near this kitchen.
550
What a disaster.
551
Dan.
552
Yes, sir.
553
Do you buy them like that, in milk?
554
No, we don't buy them like that.
555
Why they like this?
556
They're watery.
557
because unfortunately those are frozen ones.
558
I know.
559
Sorry.
560
Tom, I mean, honestly, why are you doing this to yourself?
561
Don't know what they were.
562
Why are you doing this?
563
Just smell inside there.
564
Just smell inside there.
565
It smells beautiful ocean fresh.
566
It smells beautiful ocean fresh.
567
Kevin, can you get me Andrea, please?
568
Andrea.
569
Oh, back, please.
570
Are you kidding me right now?
571
So, Andrea, come around, please.
572
You've got two seconds.
573
The scallops were serving.
574
They're frozen ones.
575
He's in denial.
576
I have to talk.
577
No, no, no. I need to talk.
578
Just talk.
579
It's not the only one.
580
I eat myself.
581
If you pick up this bag, I pack them on myself this morning.
582
If you take this bag, they've been on the freezer for one day or 24 hours, and pack up this one, for one day or 24 hours.
583
And back up this one, you're gonna find the same seafood product.
584
Disagree.
585
Go ahead and smell this one and smell that one.
586
Tell me what the difference is.
587
You are trying to convince me that serving frozen food is better than fresh.
588
It's not frozen.
589
They were in the fucking freezer.
590
You buy them in the bowl fresh, you put them in the bags, you weigh them out, and you freeze them.
591
Yes, I do.
592
And in the morning, you take out 10 bags, you get them defrost.
593
They sit in their piss like that, and then you cook them.
594
Yes, I do that.
595
Right.
596
But you will criticize me the milk and the smell.
597
There's no smell any different from this one.
598
And I say they smell like ocean frizz, and they do.
599
So they smell the same once they've been frozen?
600
Depends.
601
Have you got to go one year and a freezer one day?
602
All right.
603
You haven't got a clue what you're talking about.
604
They smell fresher once they're defrosted.
605
Shit.
606
You're fucking loopy.
607
They smell fresher after being frozen.
608
Oh, come on.
609
Anybody's in the restaurant business.
610
What?
611
No matter who he is.
612
Rule number one when studying to be a chef, fresh food doesn't smell, taste fucking better.
613
What in the hell?
614
Is this the chicken?
615
Yeah.
616
Stop.
617
Stop.
618
Vino, urgently.
619
That's the chicken we've been serving all night, yeah?
620
Why is it sat in all that?
621
Look how slimy it is.
622
Oh, my god.
623
How old is that?
624
Oh, my god.
625
Stop.
626
Stop, stop, stop, stop.
627
Stop.
628
Tony, two seconds.
629
Tina, you're part of this.
630
What in the fuck are we doing?
631
How old is that?
632
I don't know.
633
Look at the color of the chicken.
634
Green and stinking.
635
Hold that.
636
What's this?
637
Clyde. In what?
638
We're serving that.
639
Excuse me.
640
Look at the way we work.
641
What is this?
642
What is this?
643
Anybody?
644
I have no idea.
645
You've got no idea. And this?
646
How old's this?
647
Oh, my God.
648
You disgusting pigs.
649
Look at that.
650
Yeah, it's fermented.
651
Just, just, just smell that.
652
Just smell that.
653
Come on, please.
654
You own it.
655
Ladies, we've been serving that.
656
See the mold around the side?
657
Oh, my God.
658
Oh, my God.
659
I thought that was basil.
660
Oh, my gosh.
661
No, that's not basil.
662
I wish it was fucking basil.
663
How long does a sauce sit in the fridge to get moldy around the top?
664
Quite a long time.
665
I didn't expect to see all this.
666
They're not doing the job they're supposed to be doing.
667
And these guys, they're going to have a rough time now.
668
Does the town of Beaver deserve this?
669
Absolutely not.
670
You should be ashamed.
671
Ashamed.
672
Now, walk out there and apologize to your guests and try and do something you've never done in 14 years.
673
Fucking work together.
674
I'm not going out there.
675
Let's go.
676
Excuse me.
677
Um, we appreciate you guys coming out here and trying out our restaurant tonight.
678
But we won't be having any more service.
679
Chef Ramsay has shut us down for the evening.
680
Fucking hell.
681
Oh, God.
682
God.
683
Thank you.
684
Dino, you're telling them that I'm shutting it down.
685
I was just...
686
I heard you.
687
I was standing behind the door.
688
Chef Ramsay did not shut this down.
689
I stopped the owners from serving ship food.
690
But I am not going to continue that.
691
Because you don't realize right now, young man, how bad you've become.
692
So I'm not shutting it down.
693
I'm just stopping you looking more stupid.
694
Did you honestly want to continue serving?
695
So you want to continue?
696
You want to continue serving?
697
Ladies and gentlemen, can I just have your attention for 30 seconds.
698
Oh, gosh, he has it in his hand.
699
Oh, my God.
700
What are you oom-ing about?
701
Shut up.
702
No, no, I heard something earlier.
703
It's not- had nothing to do with you.
704
I'm just saying.
705
What's wrong?
706
He's making it seem like it's all my fault.
707
He said, mm, mm, like I'm doing something wrong.
708
Yeah, that's what I'm saying.
709
They know they've been messing up all day, before you even walked in.
710
So when you know he was here, can't you just, like, step up?
711
You should have stepped up.
712
I'm telling you guys what's going on.
713
Okay, he wasn't in that position today.
714
Stop putting the blame on him.
715
You guys were cooking.
716
Who cooked food?
717
He's the one criticizing us, at least.
718
Even if he was criticizing, you guys cooked the food.
719
That's what happened, right?
720
That's what happened.
721
You can try it.
722
Tell me what you think.
723
I've never seen it like this.
724
Have you given up?
725
Kind of.
726
Kind of.
727
Do you care?
728
Not really.
729
It shows you don't care.
730
Shrimp, they came swimming in a bowl of butter, overcooked.
731
Didn't you guys see it?
732
It's because we were busy arguing.
733
I could hear it.
734
So could your diners.
735
Yeah, they just get up and leave because of that.
736
Wow.
737
I'm going to get some fresh air.
738
This is my dad's restaurant.
739
I do as much as I can to help him.
740
But being forced to be here every day, you know, it's kind of like making me feel like I don't want to care.
741
So you're not too happy, huh?
742
Not really. And you?
743
What's your problem?
744
I just graduated high school. So?
745
Who want to run this business?
746
You blame your brother.
747
Yeah, bought food and overcooked meat. Is it my fault?
748
No, you do everything perfect.
749
Since you're Mr. Perfect, I can make better food.
750
Why don't you serve dinner tonight?
751
Yeah, I should, actually.
752
Yeah, and I'll work outside.
753
That's what I thought.
754
Don't step up to the plate.
755
Your job is to put food on the grill.
756
Why don't you make it your job?
757
Put food on the grill and sit there and watch it cook.
758
Why don't you make it your job?
759
Make it your job.
760
You want to do better?
761
Show me you can do better.
762
Can you take it off right?
763
Show me you can do better.
764
Show me you can do better.
765
I'm in the front cleaning tables and cleaning everything up.
766
The kitchen is not my problem.
767
Go ahead.
768
That's your rule.
769
That's what I thought.
770
Bad.
771
You cannot step up to the plate.
772
Some cook you are, right?
773
Yeah.
774
Some son you are wanting to help.
775
Shut the hell up.
776
Nobody happy here.
777
I don't know what the heck to do.
778
All what you want, finish the order and sit down.
779
That's not where I can't even have time to sit down.
780
What are you talking about?
781
Oh, it's my kid's fault they do this.
782
It's my kid's fault because of that.
783
He don't listen.
784
He doesn't care.
785
When really it's his decision to keep us all here, he brought that upon himself.
786
Nobody cares.
787
Nobody cares.
788
Here.
789
That's it.
790
This is the last place.
791
This is cool all night long.
792
Thank you guys.
793
Yeah, stay seated and tell them thank you. That was stupid.
794
Stay seated, look who's talking.
795
You're standing right there.
796
You were sitting right there on your phone.
797
What else are you doing?
798
Get up.
799
That's what I thought.
800
Are you paying me?
801
Are you my boss?
802
You're stupid.
803
Don't tell me what to do.
804
You're stupid.
805
Stop talking in the morning, I swear.
806
It's so damn break out of here.
807
Oh, here comes the stars of the night.
808
It's my dad's restaurant.
809
I'll have to do nothing.
810
I can do whatever I want whenever I want.
811
Oh, stop.
812
Stop.
813
Enough.
814
You're stupid.
815
You have a big mouth.
816
Yeah, keep talking.
817
Shut your mouth.
818
Shut up.
819
Fucking idiot.
820
Dumbass.
821
Yeah.
822
Fucking waitress.
823
Garbage.
824
Look who's talking.
825
Yeah.
826
I'm garbage.
827
You're more than garbage.
828
I can take you to the dumpster right now and it looks clearer than your face.
829
Shut up, son.
830
Do nothing around here now.
831
All of a sudden you'll act like you own the place.
832
You can't help the damn customer right.
833
You can't take it all.
834
You can't bring back drinks right, let alone help the customers.
835
Let alone help the customers.
836
Get inside.
837
Get inside.
838
You're useless.
839
You're useless.
840
Get out of my face.
841
We can even run the food out and check the tables better than you guys did.
842
At the same time.
843
Cook your food right, and then you can serve it.
844
Shut up.
845
Shut up.
846
He made them this weekend on Friday.
847
He made them on Friday?
848
Yes, he did.
849
And today's Tuesday?
850
Yes, it is.
851
Friday, Saturday, Sunday, Monday, Tuesday.
852
Unbelievable.
853
We've been selling this sauce for 54 years.
854
Yeah.
855
And we couldn't possibly have this restaurant and have all the success
856
if we didn't make a good sauce and a good meatball.
857
You are in denial.
858
No. I'm not.
859
Bullshitting me and blowing smoke up my ass, telling me working there eight hours a day cleaning.
860
Telling me the food is great, people love it.
861
I am shitting myself.
862
Then you need to wear diapers.
863
The...
864
You shouldn't be shitting on yourself.
865
Are you okay?
866
Yeah, I'm fine.
867
You're just trying to act like a fucking idiot to make yourself sound better?
868
No, I'm not.
869
I'm not a fucking idiot.
870
Well, then stop sounding like one.
871
You sound like a fucking idiot yourself.
872
I sound like an idiot.
873
You used the word fucking, so I brought it back to you.
874
I think that's kind of gross.
875
Nino, we need to calm down.
876
Unbelievable.
877
Now I know the problem in this restaurant.
878
Yeah.
879
I'm staring at it.
880
And I'm staring at it as well.
881
To be honest, I really don't know what's in Nino's head.
882
Are we done?
883
It's almost like he's completely mentally unstable.
884
I'd like to have a quick catch up with you, Mum, Karina, and your brother.
885
OK.
886
Let's go next door.
887
Um, I'm lost for words.
888
Honestly, I'm depressed.
889
Dish after dish was a disappointment.
890
And then you rate the food.
891
10 out of 10, perfect.
892
It's the best time food I've ever had.
893
I have a lot of friends that come here and eat.
894
Your circle of friends isn't keeping the business afloat.
895
Let's get that right.
896
And let me tell you something.
897
The chicken, Bacati.
898
Chicken was furry and slimy.
899
The meatball we discovered was made five freaking days ago.
900
But for some bizarre reason, you're convincing yourself that everything's fine.
901
What you have proven to me is that you are not in a position to take responsibility for anything except cleaning.
902
For the first 40 minutes of meeting you, all you told me about was the cleaning.
903
You're in denial, you're refusing to listen to the negative feedback regarding the food, and yet you've got pictures of yourself cleaning the place.
904
Hello?
905
I didn't take those pictures.
906
You were happy to show them to me.
907
Well, you were indicating that I don't do anything.
908
Cleaning is basic like drinking water and breathing air.
909
And that is not management.
910
Nino, there's the lady there that's got all the weight on her shoulders.
911
And I don't know when you're thinking of getting responsible, but let me give you some piece of advice.
912
Hurry up, will you?
913
Um, I'm just saddened, I think, really.
914
Because it doesn't even feel like it's family run.
915
I'm gonna go for a walk.
916
I'm sorry.
917
I really got the sense that he came in here and I'm his target.
918
He's 100% right.
919
You're the biggest problem here, and if mom could initiate your early retirement, it would be the best thing.
920
Okay.
921
You are being entirely unfair and dishonest about this.
922
I can't stand seeing this place run like crap.
923
This fighting has to stop.
924
Okay, well, then I can't come because I can't stand watching it.
925
Maybe you're taking nerve pills or something.
926
I don't know.
927
I can't take it.
928
I don't take nerve pills.
929
Okay, but I can't take it.
930
Why are you yelling at your mother?
931
Because you're saying the fighting like, like I come in here just to fight.
932
No. I come in here, you two fighty.
933
You need to talk.
934
You need to talk.
935
So maybe we stop saying the word fighting.
936
You're calling it just a couple of fighting.
937
That's what it sounds like to me.
938
Chef Ramsay, he said this is not a family, and I know it's not a family.
939
Okay.
940
Ciao, ribadalchi.
941
My next course, elk medallions.
942
There was nothing wrong with that elk.
943
Chewy, bland, raw in the middle.
944
You wanted a medium rare.
945
Oh, paying $35 for it, I thought I deserved that.
946
Excuse me, so if I got the medium, would they have tasted better?
947
They would have been more consistently cooked.
948
I have been eating elk for 30 years.
949
Do you have it on your menu?
950
Seasonally.
951
You've explained to me what the game season is.
952
So it's when game is at its absolute best.
953
This is back in Scotland?
954
No, no, no, no. This is where?
955
New York.
956
New York.
957
Yeah, New York.
958
Let me tell you something.
959
You're not a chef.
960
Stop pretending to be one.
961
Did I tell you I was a chef?
962
You told me you trained with the best chefs in Europe.
963
I didn't fucking tell you that.
964
I'm self-taught by old school Europeans, master chefs that had a liking to me.
965
Who is the chef here?
966
It's my kitchen.
967
I'm the chef.
968
You just told me you're not.
969
But now you are.
970
I'm not a certified chef like yourself.
971
No, I know that.
972
But who cooks?
973
I do.
974
Right, so you're the head chef.
975
You write the menus.
976
You dictate the special features.
977
Correct.
978
Let me tell you something.
979
You're not a fine dining bistro.
980
You're a small man with a fake bistro.
981
You're shooting way above your station.
982
You've totally misjudged your market.
983
Because all these pretentious ideas that you think are going to work are screwed.
984
What are you referring to?
985
Here we go.
986
Make it easy for you.
987
I speak English too.
988
OK.
989
Store-bought chocolate cake garnished with fake flowers.
990
You don't even cook.
991
You just prance around behind the line, throwing raw bits of carrots on top of raw pastry.
992
I've never come across a bistro anywhere in the world with nature.
993
In the world?
994
In the world?
995
We'll research that.
996
Dude, you are so fucking arrogant.
997
You don't even listen to your customers, let alone your staff.
998
You have a gifted young group of servers that told me more problems
999
and issues in the first 20 minutes of meeting them than you have done all fucking day.
1000
Ha ha ha.
1001
Yeah, yeah.
1002
Now it's funny.
1003
Yeah.
1004
From a fake fireplace to fake garnish, yeah, you want me to blow fucking smoke up your phony ass.
1005
I don't want you to blow smoke up my phony ass.
1006
Wow.
1007
It was petite micro carrots that was a garnish.
1008
It's not just about the carrots.
1009
Carrots is just a fucking example of 20 things that have gone wrong.
1010
You're busting my balls.
1011
Because you're in fucking denial.
1012
You want me to just come in and change your carrots and make some fresh fucking chocolate cake for you?
1013
Yeah.
1014
I'm lost for words.
1015
I don't know what to say.
1016
Do you know what you could do for me?
1017
Impress me with your dinner service.
1018
Show me how you function, chef.
1019
You want to see what comes back?
1020
Our elk does not come back.
1021
I'm deeply sorry your feelings are hurt.
1022
I'm deeply sorry your feelings are hurt.
1023
My fucking feelings ain't hurt.
1024
Oh.
1025
You can't hurt my feelings.
1026
You're ignoring my advice.
1027
No, I'm not.
1028
And you're going up against me.
1029
No, I'm not.
1030
Yes, you're hearing your advice.
1031
I feel like Christmas has come early.
1032
Defensive, ignorant, and in complete denial.
1033
And guess what?
1034
If I'm all that, you're my twin.
1035
What?
1036
Yeah, because I've been called you here many a times.
1037
So let's get over to bullshit.
1038
I can cook, Joe.
1039
When you have the arrogance to stand in front of me
1040
and charge your locals 35 fucking dollars for entrees that are inedible.
1041
Have a look at yourself, man.
1042
People seem to enjoy it.
1043
Bullshit.
1044
Bullshit.
1045
Fuck off.
1046
You got one, two, three.
1047
Joe, can we try to save this?
1048
Four.
1049
Can we bounce back, please, Joe?
1050
We're just waiting on, what do you need over here?
1051
We need an elf quesadilla.
1052
That's really what I need.
1053
OK, why don't you finish what you were doing.
1054
I'm doing the quesadilla.
1055
OK, I'll do the quesadilla.
1056
Everyone say how we make this crap?
1057
I haven't got the appetite, Joe.
1058
I know, because you wouldn't come over here and say, you know, don't get it that crispy or don't do that with it.
1059
I mean, that's what we're looking for.
1060
What the fuck are you on?
1061
What the fuck are you on?
1062
I won't come over there and say, get that a bit crispy.
1063
An elf quesadilla, you want confirmation You want confirmation that it's a fucking good dish?
1064
When are you going to pull your head out, you fucking asshole?
1065
For a man that stands there and boasts about his fucking farm and his goats, and you want me to talk about this?
1066
Seriously?
1067
Wake up, Joe.
1068
You are joking, aren't you?
1069
Are we making these two?
1070
Are these, you know what I'm saying?
1071
I know you don't like the dish.
1072
It's disgusting, Joe.
1073
So you wouldn't give me any input on it?
1074
Get rid of it.
1075
You want me to get rid of it right fucking now, I would.
1076
I would.
1077
Get rid of the fucking thing.
1078
We don't have it.
1079
Oh, here we go.
1080
No, we don't have it.
1081
Here we go.
1082
We don't have it.
1083
Here we fucking go.
1084
Make yourself clear.
1085
Stop asking such ridiculous questions.
1086
Come over here and tell me it's crispy.
1087
Are you that stupid?
1088
So don't fucking serve the thing, right?
1089
Whose restaurant is it?
1090
It's my restaurant, and I'm asking for fucking help.
1091
Fucking responsible.
1092
I'm asking for fucking help.
1093
Then wake up.
1094
You wake up.
1095
Idiot.
1096
Fucking come in here and help me instead You're gonna run in your jaw.
1097
You want me to get rid of it right fucking now?
1098
I worked.
1099
I worked.
1100
And Joe is once again picking a fight with Chef Ramsay.
1101
Get rid of the fucking thing.
1102
We don't have it.
1103
And a frustrated Chef Ramsay is ready to explode.
1104
Stop asking such ridiculous questions.
1105
Are you that stupid?
1106
So don't fucking serve the thing, right?
1107
Whose restaurant is this?
1108
It's my restaurant.
1109
Then ask.
1110
Fucking responsible.
1111
I'm asking for fucking help.
1112
Then wake up.
1113
You wake up.
1114
Idiot.
1115
Come in here and help me instead of running your jaw.
1116
You shouldn't even be in the kitchen.
1117
Get out of here.
1118
Get out of here.
1119
Let's finish it.
1120
Let's finish it.
1121
Fuck off, then.
1122
You fuck off.
1123
Yeah, and take that shit with you.
1124
That's right.
1125
We're stopping an old quesadilla.
1126
Breaking news in Mexico.
1127
Get out.
1128
Now we got rid of the fucking problem.
1129
Unbelievable.
1130
Un-fucking-real.
1131
This is the worst food in Ohio, I guess this is telling us.
1132
It's just a little chicken.
1133
Another oil, but we're not using that, are we?
1134
No, but why is it here?
1135
It's 86.
1136
Do you know what really fucks me off?
1137
No one's caring.
1138
There's so many things wrong, and yet everybody's in denial.
1139
Let me just show you something here.
1140
I don't want to do this anymore.
1141
This is so embarrassing.
1142
He's really going to blast us like that.
1143
OK, well, hello.
1144
Look at the refrigerator.
1145
I mean, shit, why do we keep stuff that needs to be thrown away?
1146
It needs to be thrown away.
1147
I don't know.
1148
It needs to be thrown away, but I'm not the only responsible one.
1149
I've never seen this before.
1150
Every fucking fridge is full of fresh stuff and old stuff.
1151
Unfortunately, the old stuff's tainted the fresh stuff.
1152
So what you think is fresh is no longer fresh.
1153
And those poor fuckers out there are eating this.
1154
No, you can't.
1155
I'm not going to let you cook anymore.
1156
Yeah, that's right.
1157
You want to continue cooking?
1158
You think it's funny, do you?
1159
No. If anyone can walk past rotten food in the fridge and continue cooking fresh, you shouldn't be fucking anywhere near food.
1160
And then when I hear, oh, I've never seen that before, then open your fucking eyes.
1161
I just don't believe this.
1162
You know what happened to Czech things?
1163
I don't know what happened.
1164
What the fuck is this?
1165
Do you guys like this shit to drink in?
1166
Don't leave that is in there for so long.
1167
Look!
1168
Look in there!
1169
That's embarrassing!
1170
But we don't use it!
1171
I can't keep up with everything.
1172
I fucking babysit you like kids, and you still fuck me.
1173
I don't need to babysit.
1174
If I want to babysit, I go babysit my granddaughter.
1175
She's more fun than you guys.
1176
Come through, please.
1177
Come over.
1178
Let's sit down over here.
1179
Right, how are we feeling?
1180
A little shaky.
1181
A little shaky?
1182
Yes, sir.
1183
You know, with the events that happened last night, I think we're all embarrassed.
1184
We're here to listen to you to show us a new way to do things.
1185
But at the same time, I cannot let go of some of the things that happened last night.
1186
Like what?
1187
Give me an example.
1188
The refrigerator back there wasn't as bad as...
1189
I made out.
1190
Yes, sir.
1191
What I saw last night was disgusting.
1192
Your refrigeration unit was one of the most disgusting fridges I've ever seen.
1193
You are the owner, and it's about time that you, sir, start taking responsibility for what you're running.
1194
We are about fresh food, and I'm not gonna serve my customers any spoiled food if I know it's spoiled.
1195
Never.
1196
The food that we served last night, it was fresh.
1197
Yesterday morning, I made this food.
1198
So you cannot tell me that we're sitting in the goddamn refrigerator and collecting mold and all that shit.
1199
We don't leave things like that that long.
1200
So you clearly don't know about the spoiled food in the fridge.
1201
And do you think I'm gonna serve that?
1202
Why is it there?
1203
My employees are not as stupid to do that.
1204
Oh, really?
1205
And we get it, and I...
1206
You just sat there like nothing's wrong.
1207
I never said nothing is wrong.
1208
I said I would never serve that.
1209
I know, but it's our fault and we make up all these excuses.
1210
Stop the excuses.
1211
Let's just go forward.
1212
Yesterday was a disaster Disaster so can we put that in the past and just walk forward?
1213
The food that I served to these people yesterday,
1214
last night, it was fresh to the day So you can tell me that Let's get real shall we?
1215
Because you're not gonna listen and you're not gonna take responsibility.
1216
I'm done Hi.
1217
Dennis.
1218
Dennis?
1219
Yep.
1220
And this is Rocky.
1221
Great.
1222
I feel like I've just gone 12 rounds with you, let me tell you.
1223
Let me read you something.
1224
Prohibition Grill Southern Cuisine.
1225
Chef Rocky strives for quality and freshness.
1226
Correct.
1227
Freshness.
1228
The soup from last week that was called soup of the day.
1229
Gloopy, under-seasoned, wasn't even hot.
1230
It was just hideous.
1231
Big fan of that soup.
1232
Big fan of the soup.
1233
What I've just eaten has been an embarrassment.
1234
Pan-fried oysters, just solid cornmeal with no seasoning.
1235
It needs some form of seasoning.
1236
I didn't know that.
1237
You don't even know what soup of the day is.
1238
I told you about the pinwheel of salmon.
1239
Can you go and get me a pinwheel?
1240
Yes.
1241
Hurry up, please.
1242
Chef Ramsay, I like the pinwheel.
1243
I'm not asking you like it.
1244
You give your food 10 out of 10.
1245
So me talking to you about food, it's like, yeah, I'm talking to a brick wall behind you.
1246
Right.
1247
I liked it.
1248
I thought it looked nice and kind of unique and different.
1249
Kind of unique and different.
1250
Yeah.
1251
And how many strips did you get out of a salmon?
1252
14. Like, until I just looked at it, I didn't even think this was so small.
1253
Right.
1254
And even the bloodlines on there as well.
1255
Nasty.
1256
Chef to chef, have you any idea how That makes you look.
1257
On decisions about how food is prepared, I believe in what they do back there.
1258
That's their thing, especially Rocky.
1259
Come on!
1260
Collard greens, overcooked, tasteless mush.
1261
I thought they tasted great.
1262
They were overcooked, though.
1263
You knew they were overcooked.
1264
Have you any idea how fucking deluded you sound?
1265
What?
1266
How can something be fucking delicious and overcooked?
1267
There's no such thing!
1268
Man!
1269
Are customers that stupid? Are you?
1270
No. Are you?
1271
No. Are you?
1272
No. And you are!
1273
Guess so.
1274
Why did you ask me here if you've crewed to ten?
1275
Well, I was hoping that you could come here
1276
and help me get this business to the next level because I can't seem to do that on my own right now.
1277
How bad is your business currently?
1278
How much money per week are you losing?
1279
At least $2,000.
1280
That's $8,000 a month.
1281
That's $100,000 a year.
1282
Does that not sink in anyone's fucking mind?
1283
I can't help you one minute longer.
1284
Do you know why?
1285
Why?
1286
Because you, madam, cannot help yourself.
1287
Lazy chef.
1288
OK, well, this is the deal.
1289
First of all, I've known about Rocky being lazy for a really long time.
1290
I've called him out on it a thousand times, and you know what I get?
1291
This is what you get for how much you pay me.
1292
I don't make enough.
1293
This is, you know...
1294
That's not entirely accurate.
1295
Well, it is accurate.
1296
Like, he and I go around once a year about this exact thing, because he doesn't make the money that he wants to make.
1297
I like him so much in so many ways, in so many things that he does, but he's not held to the same standard that everybody else has held to here by me,
1298
because what am I going to do?
1299
I don't know how to come in here.
1300
I don't know how to fucking train anybody else.
1301
I don't know how to butcher meats.
1302
I don't know how to do anything.
1303
So you fear losing a chef.
1304
Yes.
1305
That doesn't care.
1306
Yes.
1307
That's ruining your business.
1308
There's some things Rocky is doing good.
1309
And every single time.
1310
Well, I have a word with you, because I can't fucking sit here and take this shit any longer.
1311
Would you have a meal to urgently, please?
1312
Yes, sir.
1313
Yes, sir.
1314
Chappy, can I help you for one minute, please?
1315
This fridge is an absolute mess.
1316
I have never seen that, ever.
1317
Then I want to know, what the hell are you doing?
1318
Something must have spilled.
1319
Something must have spilled.
1320
Can you stop bullshitting for once and just try to get real?
1321
When are these from?
1322
Just out of interest.
1323
Those are fresh potatoes.
1324
They are fresh today.
1325
No, they're not fresh today.
1326
Oh, my good gosh.
1327
Let's touch that.
1328
What is that?
1329
It's warm.
1330
Have you any idea what happens to sauce when it's covered and it's hot.
1331
Tomorrow morning it's what?
1332
Sour.
1333
Sour, thank you.
1334
And when is this from?
1335
This is a cake that we've...
1336
This is a cake.
1337
We can't even answer me now.
1338
How old is that?
1339
I don't know.
1340
Oh, my good God.
1341
See the mold in these things?
1342
Yes.
1343
And this one here, look.
1344
See that there?
1345
Mmm.
1346
You stop.
1347
You're not getting anything.
1348
86 it.
1349
Come here, you.
1350
Come here.
1351
Now, have a look down there.
1352
What do you see?
1353
Mold.
1354
Mold.
1355
Let you take something else out of here?
1356
No. Now fuck off.
1357
Yes, sir.
1358
Have you any idea how long a shrimp needs to stay inside the fridge to get that much mold on there?
1359
No. Is it between the what?
1360
Is it between the what?
1361
I don't know what it is.
1362
Where it was.
1363
All night, you're just deflecting.
1364
How about some form of honesty?
1365
He needs some help, obviously.
1366
He needs some help?
1367
Are you serious?
1368
I'm very serious about it.
1369
You're one foot away from that shit down there.
1370
Which he obviously didn't know was down there.
1371
What?
1372
Well, do you think he would have let it stay down there if he knew it was there?
1373
Oh, so he couldn't see it?
1374
Obviously not.
1375
You have raised the bar.
1376
In fact, you right now are a legend.
1377
Because you have raised the bar so fucking high that you've taught every chef in the world how not to cook.
1378
Congratulations. That feel horrible.
1379
That's a mess.
1380
Seeing that fridge was beyond belief.
1381
I could not believe it.
1382
I had no idea.
1383
I just am speechless.
1384
Star, you and me for a second.
1385
What is going on?
1386
I have no idea.
1387
I don't go in the walk-in cooler.
1388
I don't manage it.
1389
It's not my territory.
1390
I never even thought to look in it.
1391
I am mortified.
1392
I am embarrassed by that.
1393
You've got every right to defend your husband.
1394
But I'm not here to sugarcoat.
1395
I understand, Gordon.
1396
And you're right to be mortified.
1397
And I don't expect you to sugarcoat it some form of understanding you cannot perform like that.
1398
You must see the problem, surely.
1399
I surely do.
1400
What's happened to him?
1401
I don't know what's happened to him.
1402
If I knew, I could help him work through it.
1403
I can't start to work with someone that's given up.
1404
And right now, he's shown me everything to confirm he's done just that.
1405
And honestly, hand on heart, I think I'm too late.
1406
Oh, jeez.
1407
It doesn't seem like he cares.
1408
No, he does care.
1409
How do you know?
1410
I don't know.
1411
Let me go talk to him.
1412
What changed?
1413
What changed him? from being so passionate and energetic into almost apathetic.
1414
I love you.
1415
I love you, too.
1416
Have you given up?
1417
You still love to cook?
1418
Yeah.
1419
Then show him you want it.
1420
Okay.
1421
I know I'm ready, and whatever it takes, Chappie's gonna have to come up and meet me, and let's do this together.
1422
Wow.
1423
Ah, fucking hell.
1424
So, that just comes back to the table.
1425
And it goes straight into the pot wash.
1426
Then they didn't like it.
1427
So, if they didn't like it, what are we going to do about it?
1428
Let's wait till we finish today.
1429
The kitchen needs to know.
1430
Okay.
1431
Then I'm going to tell her.
1432
Thank you.
1433
Okay.
1434
Amy, this is the summit.
1435
They didn't like it.
1436
For me, this is all bullshit, so I don't care.
1437
None of you have known about this, because the young girl, Maria, grabbed the plate and was about to throw it away.
1438
That's a common thread in this restaurant.
1439
There's no point in me speaking, so I'm just going to work.
1440
It's like one long nightmare.
1441
Wow, $10 tip.
1442
That's nice. Do you?
1443
Do you think the girls deserve some tips tonight?
1444
No, they get hourly.
1445
And so do you think if I went and asked every customer, when they leave a tip, that it goes straight to the owner and not to the server, do you think they'd be astounded?
1446
Let me ask that table there.
1447
Sir, the tip that you left the young lady's server, the owner takes the tips.
1448
It's horrible.
1449
No, no, no, no, no, no. Don't fuck with me.
1450
Yeah, I will fuck with you.
1451
Who the fuck you think you are?
1452
Oh, my god.
1453
Sammy's going to hurt him.
1454
I'm fed up and getting sick and tired of your bullshit.
1455
Well, then fucking ask my question.
1456
Then fucking ask my question.
1457
Tell the customers they're going to get their tips.
1458
No, they don't.
1459
They should be told that you're taking them.
1460
Yeah.
1461
Because this service deserve them.
1462
You want to speak with me?
1463
Yeah, I want to speak with you.
1464
You want to fuck with me?
1465
I will fuck with you.
1466
I will fuck with you.
1467
Then I will fuck with you.
1468
Oh, my god.
1469
What a joke.
1470
Does everybody got his food?
1471
Yeah, we're close.
1472
We're closing the kitchen.
1473
I think, Katie, you can go for sure.
1474
I'm talking to you, Katie.
1475
OK?
1476
Katie, listen to me when I'm speaking to you.
1477
Do not walk away from me.
1478
You don't work here anymore, OK?
1479
Don't start crying.
1480
Why are you behaving like this?
1481
Oh, my god.
1482
Come on.
1483
Since I'm talking, I'm talking to you.
1484
I wasn't doing anything.
1485
I wasn't doing anything.
1486
You've had an attitude with me all night long, Katie.
1487
OK?
1488
I quit.
1489
No, you're not.
1490
She is quitting.
1491
She has an attitude.
1492
She comes to the kitchen tonight.
1493
She's like, I set a table.
1494
She said, are you sure?
1495
Are you my boss?
1496
It's OK.
1497
It's OK.
1498
Please.
1499
Go on.
1500
No, no, no. Come on.
1501
She doesn't work here anymore.
1502
She's a poisonous little viper, and I don't allow people to have an attitude in my restaurant.
1503
What does she know?
1504
Who the hell is she?
1505
She is gone.
1506
That's who she is.
1507
Don't let the door hit you on the way out.
1508
Five, young girl.
1509
But just take a big, deep breath and see if we can get some form of resolution here.
1510
OK.
1511
Believe it or not, my intentions are good.
1512
You're shaking your head already.
1513
I'm listening.
1514
It's become evident that you can't take criticism.
1515
Why is that?
1516
Are you seriously asking me why I'm so...
1517
Yeah, I am.
1518
You don't have to cry here.
1519
I don't want you to cry.
1520
You don't have to cry.
1521
I'm not going to cry, Sammy.
1522
I'm trying to speak and take out my conversation.
1523
No one lets me speak.
1524
Ever.
1525
Not nobody.
1526
Oh my god!
1527
I know that, but you're not listening to me.
1528
I know what you...
1529
I listen to you.
1530
We listen to you.
1531
I'm trying to...
1532
He asked me a question.
1533
What I do normally is good.
1534
I don't have people sending things back to me.
1535
You don't know, Ramey.
1536
You're saying the training...
1537
You don't know.
1538
Because food comes back, it goes straight to the dishwasher.
1539
That's what the whole issue is.
1540
You've been avoiding everything.
1541
Behind your back are the most amazing desserts
1542
and in your freezer is store-bought shit raviolis that you're never going to convince me or a customer that they're good.
1543
The sauce is delicious.
1544
The raviolis, we think that they're very good.
1545
What I'm struggling with is that you convince yourselves that it's right.
1546
It's not.
1547
Tamara, I want you open-minded, OK?
1548
You as well, Sammy.
1549
I don't make promises that I know I can't keep.
1550
I'm going to do everything within myself to try.
1551
All you're getting from me is the truth.
1552
Right now, that's what you need.
1553
Goodnight.
1554
Goodnight.
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About This Lesson
This lesson uses a dynamic kitchen conversation from a popular video to boost your English speaking skills, perfect for IELTS speaking practice and real-world communication. You’ll practice understanding fast, conversational speech, responding to conflict, and using everyday phrases in high-pressure contexts. The dialogue’s natural tone and varied emotions make it ideal for shadow speech exercises, helping you mimic rhythm, intonation, and stress—key for sounding fluent.
Key Vocabulary & Phrases
- Bland: Lacking flavor (e.g., "The food was bland and boring").
- Way below par: Much worse than expected (e.g., "The lunch was way below par").
- Drowned in: Covered excessively (e.g., "The veal was drowned in sauce").
- Pain in the neck: Annoying or difficult (e.g., "Making ravioli is a pain in the neck").
- Full control: Complete authority (e.g., "He wants full control of the kitchen").
Practice Tips
To master the dialogue, use shadowing—repeat lines immediately after the speakers, matching their speed and tone. Start slow: pause the video after each sentence, then replay and shadow. Focus on the heated exchanges; notice how stress shifts (e.g., "Who in the hell are you talking about?") to convey emotion. For structured practice, use a shadowing app to loop tricky sections. This method improves your listening and speaking simultaneously, critical for english speaking practice. Over time, increase speed to match the video’s natural pace—this trains your brain to process and produce English quickly, a skill that shines in shadowspeaks and real conversations. Remember: mimic not just words, but the frustration and urgency in the speakers’ voices to sound more natural.
Grammar in this video
The structures the speaker uses most, with the exact words from the video:
| Structure | In the video |
|---|---|
| Present perfect continuous have/has been + -ing — an action that started earlier and is still going on | have you been cooking · I've been working · we've been serving |
| Conditional sentences if + clause, will/would + verb — a condition and its result | if I got the medium, would they |
| “Used to” used to + verb — a past habit or state that is no longer true | used to make · used to give |
| Present perfect have/has + past participle — a past action that still matters now | has taken · I've had · has never seen |
What is the Shadowing Technique?
Shadowing is a science-backed language learning technique originally developed for professional interpreter training and popularized by polyglot Dr. Alexander Arguelles. The method is simple but powerful: you listen to native English audio and immediately repeat it out loud — like a shadow following the speaker with just a 1–2 second delay. Unlike passive listening or grammar drills, shadowing forces your brain and mouth muscles to simultaneously process and reproduce real speech patterns. Research shows it significantly improves pronunciation accuracy, intonation, rhythm, connected speech, listening comprehension, and speaking fluency — making it one of the most effective methods for IELTS Speaking preparation and real-world English communication.