Shadowing Practice: Technical Support Fundamentals #7 Official Course | Google IT Support Professional Certificate - Learn English Speaking with Video

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So start the video.
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IT support as a career my freshman year of high school.
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So I took an Intro to Computer Applications class, and that's when you just learn about a lot of the very, very basics of computers.
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And our teacher always talked about how this is where the world is going.
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This is in 2001, and getting this foundational knowledge at a young age,
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14, 15, is gonna help you a lot when you're moving into college and leaving school Trying to get an actual job.
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Well, fortunately enough my first job was working with Google.
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I have I Started here maybe a month after graduating and I was like doing like very very entry-level
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Like low-level tech support one of the best memories
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or one like the the best accomplishments I think I have from my IT support job was training some of the
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New people in the program that I was a part of so I guess it's like a win knowing that
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Not only myself who eventually left the program and went on to other things
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People that I like brought on help train help teach have moved on and done better things

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Why Practice Speaking with This Video?

This video is a goldmine for English learners looking to boost their speaking skills, especially if you’re into tech or aiming for IELTS speaking practice. The speaker shares a personal story in a casual, conversational tone—perfect for mimicking real-life communication. Practicing with it helps you master natural flow, storytelling, and workplace-related vocabulary. Plus, using the shadowing technique (repeating phrases right after the speaker) here will sharpen your listening and speaking speed. Whether you’re using a shadowing app or just repeating aloud, this dialogue trains you to sound confident in everyday and professional settings.

Grammar & Expressions in Context

Let’s break down key structures to elevate your speech:

  • "that's when you just learn about...": This phrase connects a time to an action, great for storytelling. Practice it to explain past experiences smoothly.
  • "fortunately enough my first job was working with...": "Fortunately enough" adds warmth, while "was working with" uses past continuous for ongoing actions. Use this to highlight lucky breaks in your own stories.
  • "one of the best memories... was training some of the new people": "One of the best + [plural noun] + was + gerund" is perfect for emphasizing achievements. Try it when talking about proud moments.

Common Pronunciation Traps

Watch out for these tricky sounds to avoid mispronunciation:

  • "foundational": The stress is on the second syllable ("foun-DA-tion-al"), not the first. Misplacing stress can make it hard to understand.
  • "accomplishments": The "pl" sound here is soft—don’t overemphasize it. Say "uh-COM-plish-ments" to keep it natural.
  • "eventually": Many learners rush the "u" sound, but it’s "e-VEN-choo-uh-lee." Take your time to pronounce each syllable clearly.

Ready to start? Hit play, pause, and shadow speak along—you’ll be amazed at how quickly your fluency improves! Keep practicing, and remember: every small step brings you closer to sounding like a pro.

Grammar in this video

The structures the speaker uses most, with the exact words from the video:

StructureIn the video
Present perfect have/has + past participle — a past action that still matters nowhave moved
Past continuous was/were + -ing — an action in progress at a moment in the pastwas working · was training
Superlatives the -est / the most … — the top or bottom of a groupthe best
Present continuous am/is/are + -ing — something happening right now or around nowis going · you're moving

What is the Shadowing Technique?

Shadowing is a science-backed language learning technique originally developed for professional interpreter training and popularized by polyglot Dr. Alexander Arguelles. The method is simple but powerful: you listen to native English audio and immediately repeat it out loud — like a shadow following the speaker with just a 1–2 second delay. Unlike passive listening or grammar drills, shadowing forces your brain and mouth muscles to simultaneously process and reproduce real speech patterns. Research shows it significantly improves pronunciation accuracy, intonation, rhythm, connected speech, listening comprehension, and speaking fluency — making it one of the most effective methods for IELTS Speaking preparation and real-world English communication.

Shadowing technique: read the full step-by-step guide →