Prática de Shadowing: How scammers steal iPhones - Aprenda a falar inglês com vídeo
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Now here's a scam with a bit of a difference.
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Here the scammers will be stealing the most expensive phones available.
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And it's the victims who will be paying for them.
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And this time the scammers aren't from India, but from neighbouring Pakistan.
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And of course, because I can see the scammers computers, we can see exactly how their scam works.
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We're going to see two different organisations operate the same scam.
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The first of them is called Royal Tech and the second is called OCS Solutions,
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but both are just a few miles apart in the city of Lahore in Pakistan.
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To get an idea of how the scam works, let's have a listen in to what the scammers are saying.
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Hello?
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Hello?
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Yeah, hi.
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This is Ali here from O2, your network provider.
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How are you doing today, sir?
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Yeah, I'm good, thank you.
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That's wonderful.
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Sir, actually the reason behind this call is to inform you
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that your number
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which is ending with 2614 has been selected by the O2 head department for a promotion
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and we are reducing your bill up to 40 % off.
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That mean upcoming six months you will pay only just £7
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and you will be having the same tariff that I'm using right now, alright?
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Yeah, ma 'am.
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Thank you.
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- Yes, you're taking my seat.
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Yes, yes.
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So for the discount procedure, we are going to send two text messages from my side over to UK
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Which is one is your 40 % discounted code and the second one is security warning message.
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First of all, we are sending the security warning message for your security and awareness.
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In the security warning message, we have clearly mentioned that be alert from frauds and scams.
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And the code we are sending is your one -time code.
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And you are only authorized to share this code only one time in this recorded line.
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After my call, you don't share this code even with Odoo staff, alright?
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So as you may have guessed, this scam is all about taking over this person's mobile phone account.
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The scammer has taken a note of the mobile phone number he's just called
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and he sends this mobile number to his boss.
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His boss then enters the password reset screen of the O2 website.
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When you use the forgotten username section, you can enter a mobile phone number and
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that will generate a 6 digit one time code which will be sent to the victim's phone.
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When you receive an SMS from the mobile phone provider it looks like this.
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Although there's a clear warning that you should never read one time codes out to anyone including O2 staff.
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This is often ignored.
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The second SMS message was what the scammer described as a discount code.
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It's no such thing.
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It's a code used to reset a password.
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And if the victim genuinely believes they'll get a discount if they read out the code, they are just about to lose their O2 account to a scammer.
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And if the victim does read out the code, this is what happens.
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618, right?
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Yes.
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You can't share this code to anybody else because it's a one time generated code for you.
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When the one time code is entered by the scammer's boss, they now have access to this per person's account.
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And it's for situations just like this that I'm pleased to say
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that I've teamed up with Aura .com to help protect you online.
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As technology grows more complex and advanced, so do scams, cybercriminals and fraudsters.
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So Aura provides all -in -one proactive protection to stop threats before they strike.
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It's a multi -platform app which gives financial fraud protection, identity theft protection, privacy assistance and parental controls.
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It'll even offer data broker removals.
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Data brokers are the people who trade in your personal information
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and are the reason why so many people get lots of robocalls.
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So through the app you can remove yourself from lots
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and lots of these data brokers and that should reduce the number of robocalls you'll get.
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So head over to aura .com /gym for your free 14 day trial.
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Now back to our scam.
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The scam boss who can see all of the victim's personal information including payments, sends the information to the female scammer.
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You are paid £35 .00.
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but the fix found for the air time and for the separately for the device plan is 21 pounds right
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Since they're reading out accurate billing information, the victim is far more inclined to believe that they're genuinely speaking 202.
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Now the scammers describe what they will be sending to the victim.
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You are also eligible for a free of ghost gift hamper.
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Along with the discounted papers we will also be sending you
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the discounted confirmation paperbacks as well as a free of cost gift hamper.
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Okay?
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So being a loyal customer everyone's told to expect a gift hamper and some paperwork.
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But instead the boss uses the victim's own account to order the most expensive iPhone available on the website.
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But of course this phone can only be delivered to the customer's home address, so how do the scammers get their hands on it?
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When the victim contacts who they think is O2 on the number that just called them the previous day, they're given instructions what to do with the phone.
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Yeah, are you there Mr. Paul?
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Yes.
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Alright sir.
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So right now the thing is that you receive a parcel that belongs to another customer.
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But you don't need to be worried about that.
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Do you have a pen and paper with you right now?
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Alright sir, so I'm going to provide you the address, please write down that address on that paper.
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And this address is key to stealing the phone.
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Alright, so the normal number is 147.
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That's all right.
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4, 7, yeah.
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And it's Manor Road.
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M A N O R Yeah.
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Manor Road, Mitcham.
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The address being given by the scammer is in fact a vacant property.
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And as the victims post phones to these addresses, a courier will go to pick up whatever package they find on the doorstep.
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When I reported one of these addresses to the police, they were there ready to arrest the person who picked up the package.
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The courier was a young lad who had been paid to pick up the phones and deliver them all to another address.
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This second address was raided by the police, and they uncovered what they described as an Aladdin's cave full of very expensive phones.
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So at least some of these phones were recovered.
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However, there were very many more phones which would have been stolen before I had access to these computers.
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So what happened to all of these phones?
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To answer that question, we've got to have a look at who runs this scam.
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from the files in the various computers, I was able to work out the structure of OCS solution.
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The boss of the operation was someone called Zulkarnin.
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He didn't seem to own any of the computers in the offices, but there definitely were some which belonged to some of the higher -up managers and the agents on the phones.
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Indeed many of the people in these offices were elated, they could be cousins and one seemed to be the fiance of one of the bosses called Ahmed.
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I was able to get some of their photographs from Facebook and Instagram.
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Undoubtedly, almost all of these social media accounts will disappear pretty soon after I release this video.
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Indeed the boss, Zulkarnain, seemed to own a mobile phone shop in Lahore.
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You can see his name in the top right.
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Some of the phones would have been shipped to this store and sold to unsuspecting customers.
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I have reported this to the Pakistan police, but I'm still awaiting any results.
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And I was able to get someone in Lahore to take a photograph of the boss of the operation.
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Here he is.
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We'll see what happens to his shop once this video gets released.
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The scammers occupied office 1 and 4 in this building, Zainab Towers.
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As you can see from this property video, it's actually more of a shopping mall than anything else.
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So undoubtedly it's a sort of operation which would lend itself to be anywhere in the city.
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And I'm pretty sure once this video gets released, they'll simply walk away from these offices and set up in a different location.
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And that brings me to a second group running the same scam.
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Royal Tech.
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Royal Tech rent office space in these buildings, Al -Hafiz Heights.
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Online adverts give a rough idea what it looks like on the inside of the scam call centre.
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Pretty basic stuff really.
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It was much more difficult to put together an organisational chart for Royal Tech, however I did know two of the supervisors.
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They were called Newman and Shari Shek.
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One of the agents was called Ibrahim Shek, but I have no idea whether the two were related.
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I'm almost sure that this is Newman's Instagram, but I've left it blurred just in case.
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And as Newman and the 10 or so agents tried to steal phones, I was getting the various addresses of where they were being sent to.
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Over a period of about three weeks, at least 10 different addresses all over the UK were used to receive the phones.
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There was no clear pattern to this, but most of the properties seemed to be unoccupied or for rent.
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What was clear, however, was the way that they corresponded with their victims.
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They would use a domain name similar to the company they were pretending to be.
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Here they've got a domain called o2shop .uk.
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obviously close to the O2 rail domain
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And they would send convincing looking emails to all of the
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victims to make sure they complied with sending the phone to the right place.
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Indeed this is a tactic used by very many scammers who operate the similar scam.
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Here's one pretending to be Carphone Warehouse, a major online retailer of things like mobile devices.
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One thing that sets these type of emails apart
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and can let you know that there might be something suspicious is that there's a phone number plastered all over it.
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Normally legitimate companies go out of the way to stop you from calling them and would prefer contact via an email, app or online conversation.
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Rarely do you see a phone number on real correspondence these days.
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These Carphone Warehouse scams have been going on for years.
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Here's just some of the correspondence I've received personally, and here's some of the domains that I've also seen being abused.
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I even received this script from my friend and fellow scam bader, Dan Glee Balls.
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Check out his channel, the link is in the description.
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The company who run this scam are again in Lahore and Pakistan, and they're called Influx Tech, and they're quite close by the two that I've already covered.
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Thanks to their Facebook page we can get an idea of what their offices look like.
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Great if you love the colour orange.
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And apparently back in 2021, according to their Facebook page, they were looking for marketers and agents for a UK campaign.
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I think we know exactly what that campaign was.
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But this scam not only applies to the UK, but there's a whole host of similar scams happening in the USA.
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If you're there, you've probably heard this robocall.
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This is a courtesy call for AT &T and DirecTV customers.
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We have a promotion running in which we are helping our customers dropping down their monthly bills.
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So, if you are not happy with bills and want to lower your bills, press 1.
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But I think there's a far more general problem with any websites
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which allow you to reset a password using only the phone number.
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And Amazon is a prime example.
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Scammers need only know your phone number in order to trick you into reading out the one time passcode.
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This gives them immediate access to your account and from that point on they can sound very convincing.
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So I'd like to call on all major companies to consider
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removing the ability to reset a password knowing only a phone number.
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It may be inconvenient
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and perhaps the right idea is to ask not only for a phone number but a second piece of information.
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But at least it will prevent these sorts of scams which seem to be absolutely rife at the moment.
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I'd also like to call on the police in Pakistan to clamp down on the various organisations on their doorstep.
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These scams have been running for years and please don't turn into another India
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when it comes to tolerating this sort of scam.
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I am very happy to provide much more evidence of the scams happening, far more even than you see in these videos.
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If someone with an official police email address reaches out to me, I can provide this to them.
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But even without the assistance of the police, I'm still going to keep on exposing and fighting scammers.
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And if you would like to help me in my fight against scammers, please consider becoming a patron.
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You can do this by following the link on screen, or if you'd prefer just to buy me a coffee, there's even a way to do that as well.
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I'm also on Twitter.
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I'm Jim Browning 11 there.
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And finally, Thank you very much for watching my video.
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Objetivos de fala para este trecho
Este vídeo é perfeito para quem quer aprimorar a compreensão de diálogos reais e a capacidade de identificar enganos na fala em inglês. Ao ouvir a conversa entre o golpista e a vítima, você treina o shadowing em inglês — uma técnica de imitação de pronúncia e ritmo —, além de aprender a detectar falas enganosas. É um marco para a fluência, pois combina prática de escuta com interpretação de contextos complexos.
Banco de frases reutilizáveis
- "the reason behind this call is to inform you that..." (a razão para esta chamada é informar que...)
- "you will be having the same tariff" (você terá a mesma tarifa)
- "for the discount procedure, we are going to send..." (para o procedimento de desconto, enviaremos...)
- "be alert from frauds and scams" (fique atento a fraudes e golpes)
- "it's a one - time generated code" (é um código gerado uma única vez)
Essas frases são úteis para situações de atendimento telefônico, negociações ou até para identificar golpes, e funcionam perfeitamente no shadowing site para prática diária.
Corrija seus pontos fracos
O principal desafio aqui é a pronúncia de números e códigos (como "618" ou "2614") e o ritmo de frases longas com explicações complexas. O golpista usa uma voz calma e convincente, o que exige que você imite não só as palavras, mas também a entonação. Praticar com o shadowspeak ajuda a melhorar a clareza ao falar números e a manter o fluxo em frases com termos técnicos, como "one - time code" ou "password reset screen". Lembre-se: o shadowing em inglês não é só repetir, mas entender o contexto para falar com naturalidade.
Use essas dicas no seu shadowing site preferido e veja como sua fluência e capacidade de detecção de enganos melhoram!
O que é a Técnica de Shadowing?
Shadowing é uma técnica de aprendizado de idiomas com base científica, originalmente desenvolvida para o treinamento de intérpretes profissionais. O método é simples, mas poderoso: você ouve áudio em inglês nativo e repete imediatamente em voz alta — como uma sombra seguindo o falante com 1-2 segundos de atraso. Pesquisas mostram melhora significativa na precisão da pronúncia, entonação, ritmo, sons conectados, compreensão auditiva e fluência na fala.