Практика Shadowing: English for the workplace | vocabulary and conversation for hotel housekeeping - Изучайте разговорный английский с YouTube
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This lesson is going to be all about working in the United States and specifically it's connected to housekeeping.
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This lesson is going to be all about working in the United States and specifically it's connected to housekeeping.
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So what do we mean by housekeeping?
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Housekeeping is normally connected to working at a resort or a hotel,
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maybe a bed and breakfast.
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The job basically involves cleaning the rooms and preparing the rooms for the next guest.
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Now let's practice a conversation.
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We are going to imagine a situation.
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The situation is it's your first day at work in housekeeping.
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So let's imagine you go to the hotel,
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you go to the staff,
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the workers office, and there you meet with your manager.
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Now your manager is going to prepare you for your day.
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You sit down with your manager and she says,
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Today is Mark's first day,
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so I'm going to show him the ropes.
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On the roster, I have rooms 25 through 50 this morning,
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so I'll take Mark and he'll shadow me today.
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today is Mark's first day
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so I'm going to show him the ropes on the roster I have rooms 25 through 50 this morning
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so I'll take Mark and he'll shadow me today
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now she said to show you the ropes this is a
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common expression in English it basically means to show somebody how to do a job
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if they don't know how to do it.
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She also says to shadow her.
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By shadow what we mean is to follow them around for a day
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or maybe a few days to watch exactly what they do
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so that you can repeat it yourself and do the same job.
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So you go with your manager
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up to the rooms and then she says let's check the housekeeping cart is fully stocked and then we'll get started
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let's check the housekeeping cart is fully stocked and then we'll get started
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the housekeeping cart is the cart you take with you to
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the rooms it has all of things you need to do the job.
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Things like the cleaning products.
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It has the linens, the towels.
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It has the replacement coffee,
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the toiletries for the bathroom.
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The manager says you need to make sure that the cart is stocked.
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To stock means to make sure something is full, it's complete.
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So the cart has all of the things you need for preparing and cleaning the rooms.
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When you get to the room your manager says,
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Okay, Mark, here's your checklist.
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Let me go through what you need to pay special attention to.
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Okay, Mark, here's your checklist.
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Let me go through what you need to pay special attention to.
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A checklist is a piece of paper that has a list of all the jobs you need to do in each room.
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It also has a list of all the things you need to replace,
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all the things you need to clean.
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So your manager says she wants to go through what you have to do.
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And when we say go through,
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what we mean is to show somebody exactly what they have to do and make sure that they understand everything.
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So you go through the checklist,
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which might look something like this.
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And then she says, Make sure to vacuum and dust each room and always change the bed linens.
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We'll take a break around 8.30,
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so come meet us back at the staff room on the ground floor.
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Make sure to vacuum and dust each room and always change the bed linens.
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We'll take a break around 8.30,
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so come meet us back at the staff room on the ground floor.
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And that's it.
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Now you start your day working in housekeeping keeping.
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Look at the pictures on the screen.
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Your manager comes to you and tells you that you need to take something to one of the rooms.
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Choose the correct picture.
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We need clean towels in room 378.
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We need clean towels in room 378.
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Can you take clean bathrobes to room 220?
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Can you take clean bathrobes to room 220?
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They need fresh linens in room 400.
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They need fresh linens in room 400.
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Your manager tells you she needs someone to go to a room to do a job for her.
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Look at the pictures.
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Choose the correct job.
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Can you vacuum the carpet in room 203?
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Can you vacuum the carpet in room 203?
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Can you dust in room 293?
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Can you dust in room 293?
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Now remember, if you need to,
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go back, listen to it again.
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This is great practice learning new words,
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especially if you're going into the workplace.
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If you start working in housekeeping,
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here's some useful work-connected words that you probably need to know.
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The daily roster will basically tell you exactly what you're doing for that day.
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So if you go into work and they say,
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okay check your roster, what they mean is to check what jobs you have to do that day.
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The schedule.
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The schedule is basically what days you're working and how many hours you're working in each day.
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If you going to work
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and somebody says hey check your schedule what they mean is check how many days
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and how many hours you're working
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when you're at work you might get a checklist a checklist is normally a sheet of paper
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that has the names of all the jobs that you need to do
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or it might have the names of all the things you need to clean or replace
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Now let's get a little practice looking at that checklist.
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I'd like you to listen carefully.
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Look at the housekeeping checklist.
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What are the jobs they completed?
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Okay, let me look over my checklist.
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Let's see.
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I changed the bed linens.
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I cleaned the toilets, sinks, and showers.
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I vacuumed carpets and area rugs.
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I dusted all surfaces including the shelves and the furniture.
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I swept and tidied outdoor areas such as the porches and the patios.
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I wiped down cabinets and drawers in the kitchen and the bathroom.
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I swept and mopped the floors.
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one job they didn't complete.
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What was it?
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Okay, let me look over my checklist.
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Let's see.
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I changed the bed linens.
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I cleaned the toilets, sinks, and showers.
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I vacuumed carpets and area rugs.
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I dusted all surfaces including the shelves and the furniture.
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I swept and tidied outdoor areas such as the porches and the patios.
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I wiped down cabinets and drawers in the kitchen and the bathroom.
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I swept and mopped the floors.
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Well, that's it for today.
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I hope this lesson is useful for you if you're going into the workplace and you're starting a new job in housekeeping.
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And please remember, if you enjoy the lesson,
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give me a thumbs up,
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leave me a comment and click to subscribe.
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Контекст и фон
Это занятие посвящено работе в США, особенно в области уборки в гостиницах и отелях. Уборка — это важная часть обслуживания клиентов, связанная с подготовкой номеров для следующих гостей. В контексте нашего урока, мы будем рассматривать первый рабочий день нового сотрудника — Марка, который начинает свою карьеру в гостиничном обслуживании. Данный диалог поможет вам освоить важные фразы и выражения, используемые в гостиничной индустрии, что является отличным примером практика разговорного английского.
5 ключевых фраз для ежедневного общения
- Show someone the ropes — Показать кому-то, как выполнять работу, если они не знают, как это сделать.
- Shadow someone — Следовать за кем-то на протяжении дня, чтобы увидеть, как они выполняют свою работу.
- Check the housekeeping cart — Проверить, чтобы тележка для уборки была полностью подготовлена и укомплектована.
- Stock the cart — Убедиться, что тележка наполнена всеми необходимыми предметами для уборки.
- Go through the checklist — Объяснить и пройти по списку задач, которые необходимо выполнить.
Пошаговое руководство по shadow speech
Чтобы успешно освоить shadow speak с использованием материалов этого видео, следуйте этим шагам:
- Слушайте внимательно: Просмотрите видео несколько раз, обращая внимание на каждую фразу. Сосредоточьтесь на произношении и интонации говорящего.
- Повторяйте за спикером: Используйте метод shadowspeaks, повторяя за диктором в реальном времени. Это поможет вам улучшить произношение и уверенность в речи.
- Запишите свои попытки: Делайте записи вашего голоса, когда вы повторяете фразы. Сравните свое произношение с оригиналом, чтобы выявить области для улучшения.
- Практикуйтесь с партнером: Найдите напарника для языкового обмена и практикуйте диалог, чтобы улучшить свои разговорные навыки.
- Регулярно повторяйте: Уделяйте время ежедневно для практики, чтобы освоенные фразы стали естественными для вас.
Эти шаги помогут вам эффективно практиковать английский язык, улучшить свои разговорные навыки и уверенность в общении в любой профессиональной среде. Тщательное следование им обеспечит вам успех в вашей языковой практике.
Что такое техника Shadowing?
Shadowing — это научно обоснованная техника изучения языка, изначально разработанная для подготовки профессиональных переводчиков и популяризированная полиглотом доктором Александром Аргуэльесом. Метод прост, но эффективен: вы слушаете аудио на английском от носителей языка и немедленно повторяете вслух — как тень, следующая за говорящим с задержкой в 1–2 секунды. В отличие от пассивного прослушивания или грамматических упражнений, Shadowing заставляет мозг и мышцы рта одновременно обрабатывать и воспроизводить реальные речевые паттерны. Исследования показывают, что это значительно улучшает точность произношения, интонацию, ритм, связную речь, понимание на слух и беглость речи — что делает его одним из самых эффективных методов для подготовки к IELTS Speaking и реального общения на английском.
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