ฝึกพูดภาษาอังกฤษด้วยเทคนิค Shadowing จากวิดีโอ: PATIENT CARE COORDINATOR Interview Questions & Answers! (PASS your Care Coordinator Interview!)
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1
Hello there.
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My name is Richard McMunn from the interview training website, PassMyInterview .com.
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And in this tutorial, I will teach you how to prepare for a patient care coordinator interview.
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So, if you are applying to become a care coordinator with any healthcare organisation or NHS trust, make sure you stay tuned.
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Watch the presentation from start to finish because as I promised, to help you pass your interview.
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Now, to achieve that goal, this is what I will cover during this tutorial.
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So, I will give you a list of patient care coordinator interview questions that I strongly recommend you prepare for.
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I will then give you some really important tips for answering all of the questions before finally giving you some brilliant,
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unique, top -scoring answers to those interview questions, and these will really help you to be the standout candidate.
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I will also tell you where you can download all of the answers and also further resources to help you succeed.
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So, lots of reasons why you should stay tuned.
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And just very quickly, if you are new to the channel, please do make sure you hit that subscribe button right now.
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I'm on a mission to help as many people as possible to pass their interviews, and I can only help you if you are subscribed.
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And please just give the video a like.
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I really do appreciate your support.
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Thank you very much.
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By liking the video, it tells me you find the sample interview questions
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and answers useful and it also motivates me to create more content for you.
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Thank you very much.
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So, the first patient care coordinator interview question I strongly recommend you prepare for is, tell me about yourself.
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Now, when you answer this first patient care coordinator interview question, my advice is to talk about the skills,
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qualities and the experience you have and how these are a strong match for the job description.
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Now, I will reference the job description several times during this tutorial.
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It's a really important document and I strongly recommend you get a copy of it and read it before your interview.
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Now, also, I recommend
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that you practice your answer to the tell me about yourself interview question before you attend your interview
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because it will help you get your interview off to a confident start.
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Remember, first impressions are really important, so you need to give a strong answer.
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Let me now give you a brilliant example response to this patient care coordinator interview question to help you prepare.
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Tell me about yourself.
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Here we go.
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Thank you for giving me the opportunity to be interviewed for this patient care coordinator position today.
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I would describe myself as a caring, standards -driven
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and industrious care coordinator who can easily fit into any healthcare team to ensure the highest standards of care are provided.
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Now, over the years, I have experienced various situations
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that have given me the skills and experience to become a competent patient care coordinator.
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I have experience in creating numerous patient care plans and I always ensure they are tailored to the needs of the patient.
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I am an excellent communicator and listener who can quickly deal with challenging situations,
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liaise with carers and their families and also collaborate with other healthcare professionals.
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Now, if you hire me, I will always take responsibility for my ongoing professional development.
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I will adhere to all rules and procedures relevant to my role, and I will help your healthcare organisation improve,
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move forward, and provide first -class treatment and care to everyone, regardless of their circumstances or background.
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That is a brilliant answer to that first patient care coordinator interview question, tell me about yourself.
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Now, you can either pause the video if you want to,
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and take a note of all of questions and answers as we progress through the tutorial.
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Or if you want to wait, I will soon tell you where you can download my full set of 24 patient care coordinator interview questions
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and top -scoring answers, including the ones we are covering together today.
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Here is the next question for you.
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Why do you want to be a patient care coordinator?
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Now, patient care coordinators
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and all other healthcare professionals are incredible people with unique talents who do not receive the recognition or the pay they deserve.
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That's my genuine opinion.
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Now, it takes a special kind of person to do this type of work.
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And in your answer, my advice is to make sure you demonstrate you have considered the level of responsibility that comes with this type of work?
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Here's another brilliant answer to help you.
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Why do you want to be a patient care coordinator?
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Here we go.
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I want to be a care coordinator primarily
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because I want a job where I can actually see the difference my work is having on the patients I am serving.
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I am a people person.
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I have genuine empathy towards others and the role of a patient care coordinator is very much suited to my natural attributes.
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I want to be a patient care coordinator because I enjoy collaborating with other people.
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The working hours are very much suited to my personal life, and the job gives me lots of variety.
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I am a resilient person who wants to be pushed and challenged in my work,
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and I think I would be bored sitting in an office doing the same thing day in, day out.
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But being a patient care coordinator is a job that comes with tremendous responsibility, which I enjoy.
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And you get the opportunity to have a say in how the treatment
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and care of your patients develops and improves in the healthcare organisation you are a part of.
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So, that's a really good smart answer to that common patient care coordinator interview question, why do you want to be a care coordinator?
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Now, don't go anywhere because I still have more questions and answers to work through with you,
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but when you're ready, click that link in the top right -hand corner of the video, head through to my website,
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passmyinterview .com, and you can download instantly my full set of 24 for patient care coordinator interview questions and top -scoring answers,
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including the ones we are working through together today.
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But here's the next question for you.
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What makes a good patient care coordinator?
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Now, this care coordinator interview question is obviously assessing your knowledge of the job description.
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Remember, I mentioned this at the start of the tutorial.
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And again, I strongly advise you read a copy of the job description before you attend your interview
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if you want to be successful.
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If you read a copy of the job description, which lists the essential skills, qualities and experience needed in the role,
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it will give you an advantage over the other candidates.
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Here's my example answer to help you.
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What makes a good patient care coordinator?
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Here we go.
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A good patient care coordinator is someone who has a close working relationship with their patients
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and they have exceptional time management skills.
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They understand their patients' frustrations.
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They are prepared to take the time to listen to their needs and concerns,
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and they commit themselves to supporting them in making the right improvements to their health and well -being.
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A good patient care coordinator is an outstanding communicator.
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They involve families, carers, and other healthcare professionals in the decision making process,
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and they keep themselves updated with medical and patient care advancements.
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They also make a priority of adhering to the relevant rules, policies and procedures of the healthcare organisation or NHS trust they are a part of.
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Finally, a good patient care coordinator always demonstrates the values of their employer in their work
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and they focus intently on providing first -class treatment and care without compromise.
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That's a really good solid answer that demonstrates
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that you fully understand the requirements of the role and what makes a good patient care coordinator.
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Here is the next question.
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How would you deal with conflicting demands from a patient, their family and other health care providers?
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This is a tricky question, but this question comes up often during patient care coordinator job interviews.
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It is assessing your interpersonal and communication skills.
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Make sure you give a response that demonstrates you always put the needs of the patient first.
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Here's a great example answer.
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How would you deal with conflicting demands from a patient, their family and other healthcare providers?
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Here we go.
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As a care coordinator, I always ensure my patient's health and their care planning is timely, effective and centred on their needs.
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In a situation where there are conflicting demands,
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I will listen to everyone's point of view before explaining the reasons for my suggested patient care and treatment plan.
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I will ensure the patient is fully involved in any discussions
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because I strongly believe they should have more control over their health, well -being and their plan moving forward.
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Now, evidence suggests that patients will improve faster and experience experience improved health
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and well -being if they are directly involved in their care planning and the support they receive both from healthcare professionals,
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their carers and their families.
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Now, my focus would always be to support a patient in the self -management of their care,
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have shared decision -making with those directly involved and offer a choice in how and where a patient receives their care.
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That is a brilliant answer that shows that you have competence and professionalism in your duties as a patient care coordinator.
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So, the next question I recommend you prepare for is, how do you deal with stressful situations?
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Now, this is another question that features often during patient care coordinator job interviews.
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Now, it is important to have an answer already prepared.
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You do not want to be sitting in the interview chair thinking of an answer
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because that demonstrates a lack of pre -planning.
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So, here's my example response to help you.
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How do you deal with stressful situations?
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Here we go.
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I deal with stressful situations by remaining calm and composed and by following my training and the operational procedures of my employer.
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I deal with stress by managing my workload, being acutely aware of the time I have available with each patient
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and by building and maintaining good working relationships with other healthcare professionals so I can call on their assistance if needed.
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Finally, I deal with stressful situations by taking care of my own health and well -being.
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Outside of work, I keep myself fit and active, practice mindfulness and eat a healthy diet.
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All of these things contribute to my ability to comfortably manage the stress
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that comes with the role of a patient care coordinator.
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That's another really smart answer
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and you can see how all of these responses are going to help you pass your job interview.
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Here's the next question.
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Describe a time when you experienced conflict with another healthcare professional.
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Wow, this is a tricky one.
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Now, the best way to answer this patient care coordinator
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behavioural interview question is to demonstrate to the interviewer you have very high standards
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and that you always insist on them in your work.
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So, here's a great example answer to help you.
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So, describe a time when you experienced conflict with another healthcare professional.
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Here we go.
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I was responsible for a patient in a previous role, and I was communicating with another healthcare worker about the patient's care during a handover.
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Now, the healthcare worker was new and relatively inexperienced, and they had only been working for the healthcare organisation for several months.
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Now, they were clearly in a rush, and they said they would give me a call later
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that day or the day after to discuss some important aspects of the patient's care.
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Now, I told them that wasn't acceptable as I needed to know before they left what the problems or issues were.
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Now, this led to a conflict because they said they had to leave to attend a meeting.
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I told them not to leave until a full and proper handover had been provided.
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If they left without giving me all the information, I would have no choice but to inform their supervisor.
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They then agreed to stay.
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Now, once the handover had been given, I explained to them the importance of managing their workload properly
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and making sure attention to detail and first -class treatment and care were always maintained, to which they agreed.
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Moving forward, their standard of work improved significantly." That's a really good answer.
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It's a good example answer because it shows that you've had a conflict,
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but it's because you are insisting on the highest standards of treatment and care at all times.
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And you are also educating the new person.
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And that's really important.
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Here's the next question.
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What is your style of communication whilst dealing with patients as a care coordinator?
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Now, my advice is to use a varying style of communication depending on the patient's age,
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situation, circumstances, and where they are with the progress of their patient care plan.
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That's really important.
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Now, remember, the same style of communication will not suit everyone, so you must be adaptable.
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Here's my example answer.
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What is your style of communication whilst dealing with patients as a care coordinator?
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Here we go.
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My style of communication is tailored towards the patient, their health, age, their confidence levels,
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their circumstances, and where they are in terms of their progress.
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So, for example, when I first started caring for an elderly patient who was vulnerable,
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lonely, and confused, my style of communication was heavily focused on empathy, understanding, and a soft tone of communication.
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Now, once their care plan had been agreed upon,
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and they started making progress each week in how they were managing their plan and their daily life,
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I became more confident in my tone, reassuring, supportive and encouraging.
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Now, my style of communication as a care coordinator
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is based on the needs of the patient and where they are in terms of their care plan.
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That's another really smart answer.
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Now, the next thing to do
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if you want to pass your patient care coordinator interview
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and be the standout candidate is click that link right now in the top right -hand corner of the video.
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Head through to my website,
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PassMyInterview .com and you can download instantly my full set of 24 patient care coordinator interview questions and top -scoring example answers,
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including all the ones we worked through together today.
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Make sure you check out that webpage.
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Click the link because on the page, I've included four more really important tips that I recommend you read
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that will help you to prepare fully for your job interview.
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Now, don't forget to subscribe to the channel.
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It's really important because I want to help you not just pass every job interview you ever attend.
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I can also help you to progress throughout your career, change jobs if ever you want to, negotiate a salary, and also get promoted.
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Please also give the video a like.
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There's a lot of time and effort that goes into making these videos.
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And if I see you liking the video, it really does motivate me and encourages me to create more content for you.
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And I will also answer any questions you have in the comments section below the video.
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And finally, don't forget to connect with me on LinkedIn.
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I've put my LinkedIn link in the description below the video.
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And it's always great to connect with like -minded professionals such as yourself.
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Thank you so much for watching and I wish you all the best for passing your patient care coordinator job interview.
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Have a great day.
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คำศัพท์และข้อสังเกตด้านการพูดสำหรับบทเรียนนี้
บทเรียนฝึกพูดนี้ใช้วิดีโอ “PATIENT CARE COORDINATOR Interview Questions & Answers!” เป็นสื่อ คำที่ถูกพูดซ้ำบ่อยที่สุด: patient, coordinator, interview, answer, healthcare วิดีโอนี้มี 198 ประโยค และ 2650 คำ สำหรับฝึกพูดตาม ช่วงที่มีเสียงพูดยาว 16:00 ผู้พูดพูดด้วยความเร็วเป็นธรรมชาติ ประมาณ 166 คำต่อนาที ใกล้เคียงกับบทสนทนาในชีวิตประจำวัน 84% ของคำอยู่ใน 3,000 คำที่ใช้บ่อยที่สุดในภาษาอังกฤษ ส่วนที่เหลือควรดูไว้ก่อนเริ่มฝึก
คำศัพท์สำคัญในวิดีโอนี้
คำที่ควรเรียนรู้ 15 คำจากวิดีโอ พร้อมคำอ่านและความหมาย:
| คำศัพท์ | คำอ่าน | ความหมาย |
|---|---|---|
| demonstrate คำกริยา | /ˈdɛm.ənˌstɹeɪt/ | สาธิต |
| procedure คำนาม | /pɹəˈsiː.d͡ʒə/ | วิธี, กรรมวิธี |
| circumstance คำนาม | /ˈsɝ.kəmˌstæns/ | กรณี, สถานการณ์ |
| encourage คำกริยา | /ɪnˈkʌɹ.ɪd͡ʒ/ | ให้กำลังใจ, ส่งเสริม |
| worker คำนาม | /ˈwɝ.kɚ/ | คนงาน, กรรมกร |
| connect คำกริยา | /kəˈnɛkt/ | เชื่อม, ต่อ |
| genuine คำคุณศัพท์ | /ˈd͡ʒɛn.juˌɪn/ | จริง, แท้ |
| tune คำนาม | /tjuːn/ | ทำนอง |
| instantly คำกริยาวิเศษณ์ | /ˈɪnstəntli/ | ทันที |
| employer คำนาม | /ɪmˈplɔɪə/ | นายจ้าง |
| tailor คำนาม | /ˈteɪlɚ/ | ช่างตัดเสื้อ |
| adhere คำกริยา | /ædˈhɪə/ | ติด |
| collaborate คำกริยา | /kəˈlæb.ə.ɹeɪt/ | ร่วมมือ, ประสานงาน |
| confused คำคุณศัพท์ | /kənˈfjuːzd/ | สับสน |
| recognition คำนาม | /ˌɹɛkəɡˈnɪʃ(ə)n/ | การจำได้ |
ประโยคที่ควรฝึกพูดซ้ำ
ประโยคสั้น ๆ ที่สมบูรณ์จากวิดีโอ ซึ่งนำไปใช้ในบทสนทนาประจำวันได้:
- Why do you want to be a patient care coordinator?
- Here's another brilliant answer to help you.
- Here's my example answer to help you.
- How do you deal with stressful situations?
ไวยากรณ์ในวิดีโอนี้
โครงสร้างที่ผู้พูดใช้บ่อยที่สุด พร้อมคำพูดจริงจากวิดีโอ:
| โครงสร้าง | ในวิดีโอ |
|---|---|
| ประโยคเงื่อนไข if + อนุประโยค, will/would + กริยา — เงื่อนไขและผลลัพธ์ | if you hire me, I will always · if you want to wait, I will soon |
| Passive voice be + กริยาช่อง 3 — เน้นสิ่งที่เกิดขึ้น ไม่ใช่ผู้กระทำ | are subscribed · be interviewed · are provided |
| Present perfect have/has + กริยาช่อง 3 — เหตุการณ์ในอดีตที่ยังเกี่ยวข้องกับปัจจุบัน | have experienced · have given · have considered |
| Relative clauses who / which + อนุประโยค — ข้อมูลเพิ่มเติมเกี่ยวกับคนหรือสิ่งของ | person who wants · someone who has |
การออกเสียงที่ควรระวัง
ผู้พูดใช้รูปย่อและรูปลดเสียง 9 ครั้ง เช่น don't, I've, I'm ให้พูดแบบสั้นตามที่ได้ยิน
- เสียง “sh” และ “zh”: organisation /ˈɔː.ɡə.naɪˌzeɪ.ʃən/, rush /ɹʌʃ/, recognition /ˌɹɛkəɡˈnɪʃ(ə)n/, impression /ɪmˈpɹɛʃn̩/, presentation /ˌpɹɛzn̩ˈteɪʃn̩/
- คำยาว — ลงเสียงหนักให้ถูกพยางค์: organisation /ˈɔː.ɡə.naɪˌzeɪ.ʃən/, collaborate /kəˈlæb.ə.ɹeɪt/, primarily /ˈpɹaɪ.mə.ɹə.li/, recognition /ˌɹɛkəɡˈnɪʃ(ə)n/, priority /pɹaɪˈɒɹɪti/
เสียงที่คนไทยมักออกเสียงยาก:
- เสียงท้ายคำ — ออกเสียงให้ครบ ไม่เปลี่ยนเป็นตัวสะกดแบบไทย: skill /skɪl/, tutorial /ˌtjuːˈtɔːɹɪəl/, stressful /ˈstɹɛsfəl/, circumstance /ˈsɝ.kəmˌstæns/, encourage /ɪnˈkʌɹ.ɪd͡ʒ/
- /v/ — ไม่ใช่ /w/ ให้ฟันบนแตะริมฝีปากล่าง: provider /pɹəˈvaɪ.də(ɹ)/, motivate /ˈmoʊ.tɪ.veɪt/, involve /ɪnˈvɑlv/, vary /ˈvɛəɹi/, vulnerable /ˈvʌln(ə)ɹəbl̩/
- /z/ — เสียงก้อง ไม่ใช่ /s/: organisation /ˈɔː.ɡə.naɪˌzeɪ.ʃən/, confused /kənˈfjuːzd/, presentation /ˌpɹɛzn̩ˈteɪʃn̩/, compromise /ˈkɑmpɹəˌmaɪz/, advise /ədˈvaɪz/
วิธีฝึกกับวิดีโอนี้
- ฟังวิดีโอให้จบหนึ่งรอบโดยยังไม่ต้องพูด แล้วจดคำที่ยังไม่รู้จัก
- เริ่มที่ความเร็ว 0.75× พูดตามทีละประโยค แล้วกลับไปใช้ความเร็วปกติเมื่อเริ่มคล่อง
- อัดเสียงตัวเองแล้วเทียบกับต้นฉบับ โดยสังเกตคำอย่าง demonstrate, procedure, circumstance เป็นพิเศษ
เทคนิค Shadowing คืออะไร?
Shadowing เป็นเทคนิคการเรียนรู้ภาษาที่ได้รับการรับรองทางวิทยาศาสตร์ พัฒนาขึ้นสำหรับการฝึกนักแปลมืออาชีพ วิธีการนี้เรียบง่ายแต่ทรงพลัง: คุณฟังเสียงภาษาอังกฤษจากเจ้าของภาษาและพูดตามทันที — เหมือนเงาที่ตามผู้พูดด้วยช่วงเวลาห่าง 1-2 วินาที การวิจัยแสดงว่าเทคนิคนี้ปรับปรุงความแม่นยำในการออกเสียง ทำนองเสียง จังหวะ การเชื่อมเสียง การฟังเข้าใจ และความคล่องแคล่วในการพูดได้อย่างมีนัยสำคัญ