Prática de Shadowing: PATIENT CARE COORDINATOR Interview Questions & Answers! (PASS your Care Coordinator Interview!) - Aprenda a falar inglês com vídeo
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Hello there.
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My name is Richard McMunn from the interview training website, PassMyInterview .com.
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And in this tutorial, I will teach you how to prepare for a patient care coordinator interview.
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So, if you are applying to become a care coordinator with any healthcare organisation or NHS trust, make sure you stay tuned.
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Watch the presentation from start to finish because as I promised, to help you pass your interview.
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Now, to achieve that goal, this is what I will cover during this tutorial.
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So, I will give you a list of patient care coordinator interview questions that I strongly recommend you prepare for.
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I will then give you some really important tips for answering all of the questions before finally giving you some brilliant,
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unique, top -scoring answers to those interview questions, and these will really help you to be the standout candidate.
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I will also tell you where you can download all of the answers and also further resources to help you succeed.
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So, lots of reasons why you should stay tuned.
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And just very quickly, if you are new to the channel, please do make sure you hit that subscribe button right now.
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I'm on a mission to help as many people as possible to pass their interviews, and I can only help you if you are subscribed.
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And please just give the video a like.
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I really do appreciate your support.
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Thank you very much.
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By liking the video, it tells me you find the sample interview questions
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and answers useful and it also motivates me to create more content for you.
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Thank you very much.
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So, the first patient care coordinator interview question I strongly recommend you prepare for is, tell me about yourself.
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Now, when you answer this first patient care coordinator interview question, my advice is to talk about the skills,
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qualities and the experience you have and how these are a strong match for the job description.
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Now, I will reference the job description several times during this tutorial.
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It's a really important document and I strongly recommend you get a copy of it and read it before your interview.
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Now, also, I recommend
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that you practice your answer to the tell me about yourself interview question before you attend your interview
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because it will help you get your interview off to a confident start.
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Remember, first impressions are really important, so you need to give a strong answer.
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Let me now give you a brilliant example response to this patient care coordinator interview question to help you prepare.
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Tell me about yourself.
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Here we go.
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Thank you for giving me the opportunity to be interviewed for this patient care coordinator position today.
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I would describe myself as a caring, standards -driven
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and industrious care coordinator who can easily fit into any healthcare team to ensure the highest standards of care are provided.
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Now, over the years, I have experienced various situations
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that have given me the skills and experience to become a competent patient care coordinator.
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I have experience in creating numerous patient care plans and I always ensure they are tailored to the needs of the patient.
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I am an excellent communicator and listener who can quickly deal with challenging situations,
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liaise with carers and their families and also collaborate with other healthcare professionals.
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Now, if you hire me, I will always take responsibility for my ongoing professional development.
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I will adhere to all rules and procedures relevant to my role, and I will help your healthcare organisation improve,
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move forward, and provide first -class treatment and care to everyone, regardless of their circumstances or background.
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That is a brilliant answer to that first patient care coordinator interview question, tell me about yourself.
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Now, you can either pause the video if you want to,
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and take a note of all of questions and answers as we progress through the tutorial.
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Or if you want to wait, I will soon tell you where you can download my full set of 24 patient care coordinator interview questions
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and top -scoring answers, including the ones we are covering together today.
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Here is the next question for you.
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Why do you want to be a patient care coordinator?
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Now, patient care coordinators
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and all other healthcare professionals are incredible people with unique talents who do not receive the recognition or the pay they deserve.
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That's my genuine opinion.
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Now, it takes a special kind of person to do this type of work.
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And in your answer, my advice is to make sure you demonstrate you have considered the level of responsibility that comes with this type of work?
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Here's another brilliant answer to help you.
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Why do you want to be a patient care coordinator?
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Here we go.
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I want to be a care coordinator primarily
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because I want a job where I can actually see the difference my work is having on the patients I am serving.
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I am a people person.
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I have genuine empathy towards others and the role of a patient care coordinator is very much suited to my natural attributes.
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I want to be a patient care coordinator because I enjoy collaborating with other people.
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The working hours are very much suited to my personal life, and the job gives me lots of variety.
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I am a resilient person who wants to be pushed and challenged in my work,
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and I think I would be bored sitting in an office doing the same thing day in, day out.
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But being a patient care coordinator is a job that comes with tremendous responsibility, which I enjoy.
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And you get the opportunity to have a say in how the treatment
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and care of your patients develops and improves in the healthcare organisation you are a part of.
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So, that's a really good smart answer to that common patient care coordinator interview question, why do you want to be a care coordinator?
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Now, don't go anywhere because I still have more questions and answers to work through with you,
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but when you're ready, click that link in the top right -hand corner of the video, head through to my website,
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passmyinterview .com, and you can download instantly my full set of 24 for patient care coordinator interview questions and top -scoring answers,
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including the ones we are working through together today.
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But here's the next question for you.
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What makes a good patient care coordinator?
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Now, this care coordinator interview question is obviously assessing your knowledge of the job description.
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Remember, I mentioned this at the start of the tutorial.
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And again, I strongly advise you read a copy of the job description before you attend your interview
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if you want to be successful.
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If you read a copy of the job description, which lists the essential skills, qualities and experience needed in the role,
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it will give you an advantage over the other candidates.
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Here's my example answer to help you.
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What makes a good patient care coordinator?
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Here we go.
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A good patient care coordinator is someone who has a close working relationship with their patients
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and they have exceptional time management skills.
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They understand their patients' frustrations.
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They are prepared to take the time to listen to their needs and concerns,
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and they commit themselves to supporting them in making the right improvements to their health and well -being.
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A good patient care coordinator is an outstanding communicator.
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They involve families, carers, and other healthcare professionals in the decision making process,
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and they keep themselves updated with medical and patient care advancements.
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They also make a priority of adhering to the relevant rules, policies and procedures of the healthcare organisation or NHS trust they are a part of.
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Finally, a good patient care coordinator always demonstrates the values of their employer in their work
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and they focus intently on providing first -class treatment and care without compromise.
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That's a really good solid answer that demonstrates
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that you fully understand the requirements of the role and what makes a good patient care coordinator.
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Here is the next question.
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How would you deal with conflicting demands from a patient, their family and other health care providers?
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This is a tricky question, but this question comes up often during patient care coordinator job interviews.
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It is assessing your interpersonal and communication skills.
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Make sure you give a response that demonstrates you always put the needs of the patient first.
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Here's a great example answer.
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How would you deal with conflicting demands from a patient, their family and other healthcare providers?
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Here we go.
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As a care coordinator, I always ensure my patient's health and their care planning is timely, effective and centred on their needs.
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In a situation where there are conflicting demands,
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I will listen to everyone's point of view before explaining the reasons for my suggested patient care and treatment plan.
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I will ensure the patient is fully involved in any discussions
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because I strongly believe they should have more control over their health, well -being and their plan moving forward.
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Now, evidence suggests that patients will improve faster and experience experience improved health
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and well -being if they are directly involved in their care planning and the support they receive both from healthcare professionals,
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their carers and their families.
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Now, my focus would always be to support a patient in the self -management of their care,
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have shared decision -making with those directly involved and offer a choice in how and where a patient receives their care.
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That is a brilliant answer that shows that you have competence and professionalism in your duties as a patient care coordinator.
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So, the next question I recommend you prepare for is, how do you deal with stressful situations?
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Now, this is another question that features often during patient care coordinator job interviews.
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Now, it is important to have an answer already prepared.
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You do not want to be sitting in the interview chair thinking of an answer
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because that demonstrates a lack of pre -planning.
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So, here's my example response to help you.
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How do you deal with stressful situations?
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Here we go.
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I deal with stressful situations by remaining calm and composed and by following my training and the operational procedures of my employer.
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I deal with stress by managing my workload, being acutely aware of the time I have available with each patient
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and by building and maintaining good working relationships with other healthcare professionals so I can call on their assistance if needed.
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Finally, I deal with stressful situations by taking care of my own health and well -being.
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Outside of work, I keep myself fit and active, practice mindfulness and eat a healthy diet.
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All of these things contribute to my ability to comfortably manage the stress
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that comes with the role of a patient care coordinator.
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That's another really smart answer
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and you can see how all of these responses are going to help you pass your job interview.
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Here's the next question.
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Describe a time when you experienced conflict with another healthcare professional.
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Wow, this is a tricky one.
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Now, the best way to answer this patient care coordinator
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behavioural interview question is to demonstrate to the interviewer you have very high standards
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and that you always insist on them in your work.
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So, here's a great example answer to help you.
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So, describe a time when you experienced conflict with another healthcare professional.
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Here we go.
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I was responsible for a patient in a previous role, and I was communicating with another healthcare worker about the patient's care during a handover.
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Now, the healthcare worker was new and relatively inexperienced, and they had only been working for the healthcare organisation for several months.
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Now, they were clearly in a rush, and they said they would give me a call later
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that day or the day after to discuss some important aspects of the patient's care.
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Now, I told them that wasn't acceptable as I needed to know before they left what the problems or issues were.
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Now, this led to a conflict because they said they had to leave to attend a meeting.
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I told them not to leave until a full and proper handover had been provided.
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If they left without giving me all the information, I would have no choice but to inform their supervisor.
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They then agreed to stay.
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Now, once the handover had been given, I explained to them the importance of managing their workload properly
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and making sure attention to detail and first -class treatment and care were always maintained, to which they agreed.
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Moving forward, their standard of work improved significantly." That's a really good answer.
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It's a good example answer because it shows that you've had a conflict,
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but it's because you are insisting on the highest standards of treatment and care at all times.
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And you are also educating the new person.
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And that's really important.
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Here's the next question.
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What is your style of communication whilst dealing with patients as a care coordinator?
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Now, my advice is to use a varying style of communication depending on the patient's age,
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situation, circumstances, and where they are with the progress of their patient care plan.
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That's really important.
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Now, remember, the same style of communication will not suit everyone, so you must be adaptable.
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Here's my example answer.
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What is your style of communication whilst dealing with patients as a care coordinator?
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Here we go.
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My style of communication is tailored towards the patient, their health, age, their confidence levels,
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their circumstances, and where they are in terms of their progress.
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So, for example, when I first started caring for an elderly patient who was vulnerable,
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lonely, and confused, my style of communication was heavily focused on empathy, understanding, and a soft tone of communication.
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Now, once their care plan had been agreed upon,
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and they started making progress each week in how they were managing their plan and their daily life,
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I became more confident in my tone, reassuring, supportive and encouraging.
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Now, my style of communication as a care coordinator
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is based on the needs of the patient and where they are in terms of their care plan.
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That's another really smart answer.
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Now, the next thing to do
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if you want to pass your patient care coordinator interview
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and be the standout candidate is click that link right now in the top right -hand corner of the video.
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Head through to my website,
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PassMyInterview .com and you can download instantly my full set of 24 patient care coordinator interview questions and top -scoring example answers,
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including all the ones we worked through together today.
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Make sure you check out that webpage.
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Click the link because on the page, I've included four more really important tips that I recommend you read
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that will help you to prepare fully for your job interview.
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Now, don't forget to subscribe to the channel.
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It's really important because I want to help you not just pass every job interview you ever attend.
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I can also help you to progress throughout your career, change jobs if ever you want to, negotiate a salary, and also get promoted.
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Please also give the video a like.
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There's a lot of time and effort that goes into making these videos.
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And if I see you liking the video, it really does motivate me and encourages me to create more content for you.
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And I will also answer any questions you have in the comments section below the video.
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And finally, don't forget to connect with me on LinkedIn.
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I've put my LinkedIn link in the description below the video.
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And it's always great to connect with like -minded professionals such as yourself.
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Thank you so much for watching and I wish you all the best for passing your patient care coordinator job interview.
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Have a great day.
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Vocabulário e dicas de fala para esta lição
Esta aula de conversação usa o vídeo “PATIENT CARE COORDINATOR Interview Questions & Answers!”. As palavras que mais se repetem: patient, coordinator, interview, answer, healthcare. Este vídeo tem 198 frases e 2650 palavras para praticar shadowing. A fala dura 16:00. O falante fala em ritmo natural, cerca de 166 palavras por minuto, próximo de uma conversa do dia a dia. 84% das palavras estão entre as 3.000 mais comuns do inglês; vale a pena estudar o restante antes de começar.
Vocabulário principal deste vídeo
15 palavras do vídeo que vale a pena aprender, com pronúncia e significado:
| Palavra | Pronúncia | Significado |
|---|---|---|
| demonstrate verbo | /ˈdɛm.ənˌstɹeɪt/ | demonstrar |
| skill substantivo | /skɪl/ | habilidade, talento |
| tutorial substantivo | /ˌtjuːˈtɔːɹɪəl/ | tutorial |
| stressful adjetivo | /ˈstɹɛsfəl/ | estressante, stressante |
| procedure substantivo | /pɹəˈsiː.d͡ʒə/ | procedimento |
| subscribe verbo | /səbˈskɹaɪb/ | assinar |
| circumstance substantivo | /ˈsɝ.kəmˌstæns/ | circunstância |
| tone substantivo | /ˈtəʊn/ | tom |
| encourage verbo | /ɪnˈkʌɹ.ɪd͡ʒ/ | encorajar, incentivar |
| worker substantivo | /ˈwɝ.kɚ/ | trabalhador |
| connect verbo | /kəˈnɛkt/ | conectar |
| genuine adjetivo | /ˈd͡ʒɛn.juˌɪn/ | genuíno, autêntico |
| tune substantivo | /tjuːn/ | melodia |
| instantly advérbio | /ˈɪnstəntli/ | instantaneamente |
| employer substantivo | /ɪmˈplɔɪə/ | empregador, empregadora |
Phrasal verbs que você vai ouvir
| Palavra | Significado |
|---|---|
| move forward verbo | adiantar |
| check out verbo | verificar, sacar só |
Frases que vale a pena repetir
Frases curtas e completas do vídeo que você pode usar na conversa do dia a dia:
- Why do you want to be a patient care coordinator?
- Here's another brilliant answer to help you.
- Here's my example answer to help you.
- How do you deal with stressful situations?
Gramática neste vídeo
As estruturas que o falante mais usa, com as palavras exatas do vídeo:
| Estrutura | No vídeo |
|---|---|
| Frases condicionais if + oração, will/would + verbo — uma condição e seu resultado | if you hire me, I will always · if you want to wait, I will soon |
| Voz passiva be + particípio passado — o foco está no que acontece, não em quem faz | are subscribed · be interviewed · are provided |
| Present perfect have/has + particípio passado — uma ação passada que ainda importa agora | have experienced · have given · have considered |
| Orações relativas who / which + oração — informação extra sobre uma pessoa ou coisa | person who wants · someone who has |
Pronúncia para ficar de olho
O falante usa 9 contrações e formas reduzidas, como don't, I've, I'm. Diga-as na forma curta, do jeito que você ouve.
- Os sons de “sh” e “zh”: organisation /ˈɔː.ɡə.naɪˌzeɪ.ʃən/, rush /ɹʌʃ/, recognition /ˌɹɛkəɡˈnɪʃ(ə)n/, impression /ɪmˈpɹɛʃn̩/, presentation /ˌpɹɛzn̩ˈteɪʃn̩/
- Palavras longas — acerte a sílaba tônica: organisation /ˈɔː.ɡə.naɪˌzeɪ.ʃən/, collaborate /kəˈlæb.ə.ɹeɪt/, primarily /ˈpɹaɪ.mə.ɹə.li/, recognition /ˌɹɛkəɡˈnɪʃ(ə)n/, priority /pɹaɪˈɒɹɪti/
Sons difíceis para falantes de português:
- Consoante final — sem acrescentar um “i” depois: demonstrate /ˈdɛm.ənˌstɹeɪt/, subscribe /səbˈskɹaɪb/, connect /kəˈnɛkt/, whilst /waɪlst/, insist /ɪnˈsɪst/
- /l/ final — a língua toca o céu da boca, não vira “u”: skill /skɪl/, tutorial /ˌtjuːˈtɔːɹɪəl/, stressful /ˈstɹɛsfəl/, acceptable /əkˈsɛp.tə.bəl/, operational /ˌɑ.pəˈɹeɪ.ʃə.nəl/
- /h/ — um sopro suave, diferente do “r”: adhere /ædˈhɪə/, hire /ˈhaɪɹ/, handover /ˈhændˌoʊvɚ/, behavioural /bɪˈheɪvjɚəl/
Como praticar com este vídeo
- Ouça o vídeo inteiro uma vez sem falar e anote as palavras que você não conhece.
- Comece na velocidade 0,75×, faça shadowing frase por frase e volte à velocidade normal quando ficar fácil.
- Grave a sua voz e compare com o original, prestando atenção a palavras como demonstrate, skill, tutorial.
O que é a Técnica de Shadowing?
Shadowing é uma técnica de aprendizado de idiomas com base científica, originalmente desenvolvida para o treinamento de intérpretes profissionais. O método é simples, mas poderoso: você ouve áudio em inglês nativo e repete imediatamente em voz alta — como uma sombra seguindo o falante com 1-2 segundos de atraso. Pesquisas mostram melhora significativa na precisão da pronúncia, entonação, ritmo, sons conectados, compreensão auditiva e fluência na fala.