Luyện nói tiếng Anh bằng Shadowing qua video: 99+ ประโยคภาษาอังกฤษสำหรับงานบริการ เคล็ดลับมัดใจลูกค้า | Oh My Word by ครูพี่แอน Ep.2

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247 câu
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1
Hello everyone and welcome to Oh My Word I want to talk to you in English, so you can open the show of Crew P .E .A .N.
Xin chào mọi người và chào mừng đến với Oh My Word, tôi muốn nói chuyện với các bạn bằng tiếng Anh để các bạn có thể mở màn cho chương trình của Crew P.E.A.N.
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Today, if you are working on the website, you will be able to talk to you in the website.
Hôm nay, nếu bạn đang làm việc trên trang web, bạn sẽ có thể trò chuyện trên chính trang web đó.
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We are going to talk to you in the website of 99 English language that you can use in English.
Chúng tôi sẽ giới thiệu với bạn trang web 99 English, một công cụ bạn có thể sử dụng để học tiếng Anh.
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Let's start.
Bắt đầu thôi.
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Let's start.
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Let's start.
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Welcome customers.
Chào mừng quý khách.
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Welcome to our store.
Chào mừng quý khách đến với cửa hàng của chúng tôi.
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Welcome to our store.
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วันนี้ฉันสามารถช่วยอะไรคุณได้บ้าง.
Hôm nay tôi có thể giúp gì cho bạn?
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How can I help you today?
Tôi có thể giúp gì cho bạn hôm nay?
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เชิญเข้ามาดูสินค้าข้างในได้เลย.
Mời bạn vào xem các sản phẩm bên trong nhé.
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Please come in and have a look.
Mời quý khách vào xem nhé.
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เชิญเดินดูได้ตามสบายเลยนะคะ.
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Feel free to browse around.
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Feel free แปลว่าไม่ต้องเกรงใจหรือว่าเชิญนะคะ.
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Browse around or hữu, เดินดูรอบรอบได้เลย ฉันขอเสนอน้ำดื่มให้คุณได้ไหม?
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May I offer you some water?
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May I offer you some water?
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คุณมีนัดไว้หรือเปล่า?
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Do you have an appointment?
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Do you have an appointment?
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คุ่มของคุณมีกี่คน?
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How many people are in your group?
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How many people are in your group?
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แต่รู้นา รอตรงนี้สักครู่นะคะ Please wait here for a moment.
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We will be with you shortly.
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Enjoy your time with us.
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Is this your first time visiting us?
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When you're Thai, you don't ask them.
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But if you go to other countries, you like to ask them all.
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Is this your first time visiting us?
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He wants to know that we've never been here yet.
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He will give you the advice to you, so he will give you the advice to you, so he will give you the advice to you, so he will give you the advice to you.
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We're glad to have you here.
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We're glad to have you here.
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We're glad to have you here.
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Please, let us know if you need any assistance.
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Please let us know if you need any assistance ถ้าใครไม่อยากพูดประโยค ยาวๆเกินไปนะคะLet
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me know ก็ได้นะLet me know if you need any helpLet me know if you need any help
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ฉันชมสินค้าได้ตามสปายเลยนะคะ You're welcome to look around as long as you'd like You're welcome to look around as long as you like
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บอกฉันได้เลยนะ หากคุณมีคำถามได้ๆ Let me know if you have any questions Let me know
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if you have any questions หัวข้อที่ 2 จะเป็นเรื่องของการ take orders หรือว่าการรับ order นะคะ คุณต้องการสั่งอะไร?
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What would you like to order?
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What would you like to order?
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ฉันรับออเดอร์ของคุณได้เลยไหม?
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Can I take your order now?
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คุณต้องการเครื่องดื่มอะไรไหม?
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Would you like something to drink?
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คุณแพ้อาหารอะไรไหม?
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หรือว่าห้ามทานอะไรหรือเปล่า Do you have any dietary restrictions?
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ในต่างประเทศเขาจะค่อนข้าง serious It's very serious about the fact
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that you have to ask for a question or ask for a question
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or ask for a question or ask for a question
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or ask for a question or ask for a question
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or ask for a question or ask for a question
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or ask for a question or ask for a question
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or ask for a question or ask for a question
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or ask for a question or ask for a question
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or ask for a question or ask for a question
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or ask for a question or ask for a question
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or ask for a question or ask for a question
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or ask for a question or ask for a question
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or ask for a question or ask for a question
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or ask for a question or ask for a question
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or ask for a question or ask for a question
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or ask for a question or ask for a question
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or ask for a question or ask for a question
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or ask for a question or ask for a question
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or ask for a question or ask for a question
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or ask for a question or ask for a question
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or ask for a question or ask for a question
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or ask for a question
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or ask for a question
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or ask for ออกเสียงว่า แบบนี้ทุกต้องค่ะ คุณต้องการอาหารแบบเผ็ด หรือว่าไม่เผ็ดWould you like it spicy or mild?
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คำนี้ออกเสียงยากนิดนึงเนอะ
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ทุกอย่างเรียบร้อยที่ไหม is everything okay is everything okay so far is everything okay
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so far so far but why don't you go to me that's not is everything okay
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so far so far is everything okay so far is everything okay
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so far is everything okay so far so far is everything okay
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so far is everything okay so far is everything okay
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so far so far is everything okay so far is everything okay
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so far is everything okay so far so far is everything okay
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so far is everything okay so far is everything okay so far Can I suggest something for dessert?
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Can I suggest something for dessert?
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Can I suggest something for dessert?
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Can I suggest something for dessert?
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Can I suggest something for dessert?
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Can I suggest something for dessert?
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Can I suggest something for dessert?
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Can I suggest something for dessert?
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Can I suggest something for dessert?
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Can I suggest something for dessert?
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Can I suggest something for dessert?
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Can I suggest something for dessert?
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Can I suggest something for dessert?
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Can I suggest something for dessert?
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Can I suggest something for dessert?
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Can I suggest for dessert?
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Can I suggest for dessert? can I get you
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anything else can I get you anything else Sun gate นะคะ เวลาพี่แอนพูดคำว่า you หลาย ๆ ครั้งพี่แอนจะชอบพูด youถ้าหากว่าเสียงข้างหน้ามันเป็นเสียงตัวทีนะคะ
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หลาย ๆ ครั้งมันก็จะกืนไปกับเสียง you เลยกันเป็น get you get you แบบนี้ค่ะคุณต้องการเพิ่มเมนูข้างเคียงไหม would
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you like to add a side dish would you like to add a side dish In Thai,
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we don't have side dish at all because we're going to make a dish dish for a little bit.
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We're going to make a dish dish for a little bit, and we're going to make a dish dish for a little bit.
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But at the same time, we're going to make a dish dish dish for a little bit.
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So we're going to make a dish dish dish dish for a little bit.
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So it's an example of the main dish.
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Do you prefer hot or iced?
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Is this for here or to go?
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For here or to go?
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คุณต้องการเพิ่มขนาดเครื่องหรือไหม?
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Would you like to upgrade your drink size?
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ต่อไปนะคะ เข้าสื่อหมดที่ 3 แล้วก็คือการให้ความช่วยเหลือค่ะ คุณต้องการความช่วยเหลือไหม?
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Do you need any assistance?
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Assistance แปลว่าความช่วยเหลือ ซึ่งความหมายเหมือนคำว่า help เลยนะคะ แต่ assistance จะมีความทางการมากกว่าค่ะ So,
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do you need any help?
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Do you need any help?
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Do you need any help?
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Do you need any help?
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Do you need any help?
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Do you need help?
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Do you need help?
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Do you need help?
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Do you need help?
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Do you need help?
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Do you need help?
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Do you need help?
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Do you need help?
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Do you need help?
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Do you need help?
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Do you need help?
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Do you need help?
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Do you need help?
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Do you need help?
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Do you need help?
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Do you need help?
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Do you need help?
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Do you need help? on เพื่อว่าใครเป็นเจ้าของร้านเสื้อผ้ามีเช้าต่างชาตินะคะ
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มาจับจับดูเสื้อผ้าของเราค่ะลองถามเขาเลยค่ะWould you like to try this on ?จะเหมือนกับว่าเราเนี่ย ตอนรับเขามากๆแล้วก็อยากจะให้เขาเนี่ย
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ได้ลองสัมผัสกับสินค้าของเราจริงๆค่ะฉันจะนำ size อื่นมาให้I'll bring you a different sizeI'll bring you
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a different sizeสินค้านี้หมด stocks your crowd This item is currently out of stock.
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เราสามารถสั่งสินค้านี้ให้คุณได้ We can place an order for you.
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สินค้านี้มีหลายสี.
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This comes in different colors.
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คุณต้องการหอของควันไหม?
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Do you need a gift wrap?
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การูหน้าตามฉันไปที่คาวเตอร์ Please follow me to the counter.
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คุณต้องการให้ฉันตรวจสอบสินค้าหลังร้านให้ไหม?
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Would you like me to check the stock in the back?
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เรามีแบบอื่นๆของสินค้าดีด้วยนะ We also have this in a different style.
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We also have this in a different style Size นี้ โอเคไหม หรือว่า อยากลอง size อื่นด้วย Is the size okay
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or would you like another one Is the size okay
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or would you like another one บอกฉันได้เลยนะ หากว่า คุณต้องการ ชุด set ที่เข้ากัน Let me know
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if you'd like a matching set Let me know
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if you'd like a matching set If you want to buy something like this, if you want to buy something like this, if you want to buy something like this, if you want to buy something like this,
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if you want to buy something like this, if you want to buy something like this, if you want to buy something like this, if you want to buy something like this, if you want to buy something like this, if you want to buy something like this, if you want to buy something like this, if you want to buy something like this, if you want to buy something like this, if you want to buy something like this, if you want to buy something like this, if you want to buy something like this, if you want to buy something like this, if you want to buy something like this, if you want to buy something like this, if you want to buy something like this, if you want to buy something like this,
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if you want to buy something like this, if you want to buy something like this,
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if you want to buy something like this,
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if you want to buy something like ของการแก้ไขปัญหาค่ะ ขออภัยในความไม่สะดัว I apologize for the inconvenience
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เราจะจัดการกับปัญหานี้ให้ทันทีเลย We will resolve this issue Immediately.
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We will resolve this issue.
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Immediately.
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Issue จะมีความหมายเมื่อนกับคำว่า problem เลยค่ะก็คือแปลว่าปัญหานั่นเองส่วน
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immediately จะแปลว่าทันทีทันใดค่ะคุณต้องการเปลี่ยนสินค้าไหม ?Would you like a replacement ?เราสามารถคืนเงินให้คุณได้ We can offer you a refund.
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ฉันขอพูดกับพูดจัดการได้ไหม?
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Can I speak to the manager?
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ประโยคนี้เวลาเราเผชิญกับปัญหาต้องรู้ไว้นะคะ ถ้าลูกค้าบอกว่า Can I speak to the manager?
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เรื่องใหญ่แล้วนะคะ คือลูกค้าเอาเรื่องแน่นอนค่ะ ตอบไปค่ะ
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เราจะแก้ไขปัญหาให้อยู่เร็วที่สุด We will fix this issue as soon as possible We will fix this issue as soon as possible.
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ขอบคุณสำหรับความอดทนของคุณ.
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Thank you for your patience.
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ขอให้ฉันตรวจสอบรายละเอียดให้ก่อนนะ.
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Let me check the details for you.
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การุณารับคำขอโทษของเราด้วยนะคะ.
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Please accept our apologies.
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Please accept our apologies
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We appreciate your feedback We are
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doing our best to resolve this quickly Resolve ได้ยินอีกแล้วนะคะ Resolve ประว่าแก้ปัญหา
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I will give you a discount for the inconvenience.
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We will keep you updated throughout the process.
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Will keep you updated throughout the process ขอบคุณที่แจ้งให้เราทราบ Thank you for bringing this to our attention
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ขอบคุณที่แจ้งให้เราช่วยได้อีก Please, let us know if there is anything else we can do for you Please,
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let us know if there is anything else we can do for you ต่อไปนะคะเข้าสู่หมดหมู่ที่ 5 แล้วก็คือการทำระเงินและการอำลา คุณต้องการทำระเงินด้วยวิธีไหนHow would you like to pay?
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เรารับเงินสดและบัดเครดีตWe accept cash and credit cards กรุณาใส่รหัส PIN ด้วยค่ะ Please enter your PIN หรือจะเป็น Please enter your PIN number
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Here is your receipt.
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Would you like a bag?
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Would you like a bag?
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ประโยคมีใช้บ่อยมากนะคะ เวลาที่เราไปตาม grocery store นะคะ หรือว่าร้านค้าต่างๆนะคะ แล้วเราซื้อของเนี่ย เขาจะถามเราเสมอเลยค่ะ Would you like a bag?
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ซึ่งถ้านักเรียนไม่รับ ก็บอกว่า No thank you แต่ว่าถ้าเราจะรับไว้ก็ Yes please
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ขอบคุณที่ซื้อสินค้ากับเรา Thank you for your purchase Thank you for your purchase เชิญมาอีกครั้งนะคะ Please come again
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ขอให้วันนี้เป็นวันที่ดีนะ Have a great day เขาที่เป็นสังเกตนะคะ เวลาที่ฝรั่งเขาบอกลากันนะ เขาจะไม่ค่อยใช่ Goodbye Have a great day Have a great one Have a wonderful day
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ดูแลตัวเองให้ปอดภัยด้วยนะ Take care and stay safe Stay safe.
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เจอกันครั้งหน้านะ.
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See you next time.
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คุณต้องการชำระแบบเต็มจำนวณ หรือว่าผ่อนชำระ Would you like to pay in full or in installments?
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Would you like to pay in full or in installments?
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คุณต้องการบายเสร็จแบบ digital หรือว่าแบบพิมพ์ Would you like a digital or printed receipt?
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Would you like a digital or printed receipt?
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Please confirm your payment.
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Your payment has been processed successfully.
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Would you like to round up for charity?
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Would you like to round up for charity?
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Please keep your receipt for future reference.
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We currently have a loyalty program.
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Would you like to sign up?
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We currently have a loyalty program.
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Would you like to sign up?
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Yawd rwm ของคุณคือ $35 .5.
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Your total is $35 .5.
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คุณต้องการให้ส่งใบเสร็จไปยัง e -mail ไหม?
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Would you like your receipt sent to your e -mail?
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Would you like your receipt sent to your e -mail?
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ขอบคุณสำหรับการสนับสนุนอย่างต่อเนื่องของคุณ Thank you for your continued support.
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ต่อไปจะเป็นหมวดหมู่ เพิ่มเติมที่คุณพี่อันนำมาเสริมให้นะคะ ฉันขอจองโต๊ะได้ไหม?
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Can I make a reservation?
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Can I make a reservation?
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หรือจะพูดว่า bookingก็ได้นะคะ Can I make a booking?
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วันนี้คือเต็มหมดแล้ว We are fully booked today
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Please enjoy your meal Our stuff
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is always here to help you
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We offer free Wi -Fi เวลารอประมาณ 15 นาที The waiting time is about 15 minutes.
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ขออภัยสำหรับความล่าช้า We apologize for the delay.
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ขอให้สนุกกับการพักผ่อนนะคะ Please enjoy your stay.
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มีอะไรที่คุณต้องการไหม?
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Is there anything you need?
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Thank you for choosing us.
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คุณต้องการที่นั่งติดหน้าต่าง หรือว่าที่นั่งริมทางเดิน ตอนนี้ก็น่าจะอยู่บนเครื่องบินกันแล้วนะคะ กำลังจะขึ้นเครื่องนะคะ Do you prefer a window seat or aisle seat?
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Do you prefer a window seat or aisle seat?
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ออกเสียงระวังนะคะ มีตัว S ก็จริงแต่เป็น silent sound ค่ะ ก็คือเป็นตัว S ที่ไม่มีเสียงค่ะ ก็เลยกลายเป็น aisle ไม่ใช่ aisle นะคะ
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การุณาตอดแถวด้วยนะคะ Please wait in line Please wait in line
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ห้องของคุณพร้อมแล้ว Your room is ready Your room is ready แจ้งได้เลยนะคะ หากคุณต้องการ room service Let me know
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if you'd like a room service Let me know if you'd like a room service.
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มีอะไรที่เราสามารถปรับปรุงได้ไหม?
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Is there anything we can improve?
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ฉันจะเตรียมไว้ให้คุณนะคะ I'll prepare that for you ฉันจะตรวจสอบความพร้อมให้ I'll check the availability for you คุณต้องการ upgradeไหม?
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Would you like an upgrade?
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Would you like an upgrade?
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คุณมีสัมภาระไหม?
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Do you have any luggage?
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Please sign here.
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So, how did it go, you guys?
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I hope you had a lot of fun and learned a lot from this episode.
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Please don't forget to speak English in English
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and open the show crew of Ann
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and see you in the next episode of Oh My Word
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Please don't forget to subscribe to us today We'll be right back to you guys Thank you

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TừPhiên âmNghĩa
dish danh từ/dɪʃ/đĩa
dessert danh từ/dɪˈzɝt/tráng miệng
receipt danh từ/ɹɪˈsiːt/biên nhận, biên lai
charity danh từ/ˈtʃæɹɪti/từ thiện
loyalty danh từ/ˈlɔɪəlti/lòng trung thành
apologize động từ/əˈpɑləˌd͡ʒaɪz/xin lỗi
apology danh từ/əˈpɑ.lə.d͡ʒi/sự xin lỗi
browse động từ/bɹaʊz/đọc lướt qua
meal danh từ/ˈmiːl/bữa, bữa cơm
gate danh từ/ˈɡeɪ̯t/cổng
silent tính từ/ˈsaɪ̯lənt/yên lặng
confirm động từ/kənˈfɝm/xác nhận
discount danh từ/ˈdɪskaʊnt/bớt giá, sự bớt
feedback danh từ/ˈfiːdˌbæk/sự phản hồi
wrap động từ/ɹæp/gói, bao

Phát âm cần chú ý

Người nói dùng 27 dạng rút gọn, ví dụ we're, don't, you'd. Hãy nói theo dạng ngắn đúng như bạn nghe.

  • Âm “sh” và “zh”: dish /dɪʃ/, reservation /ˌɹɛz.ɚˈveɪ.ʃən/, shortly /ˈʃɔɹtli/, patience /ˈpeɪ̯.ʃəns/, restriction /ɹɪˈstɹɪkʃən/
  • Từ dài — đặt trọng âm cho đúng: apologize /əˈpɑləˌd͡ʒaɪz/, apology /əˈpɑ.lə.d͡ʒi/, reservation /ˌɹɛz.ɚˈveɪ.ʃən/, inconvenience /ɪnkənˈvinjəns/, successfully /səkˈsɛs.fə.li/

Cách luyện với video này

  1. Nghe hết video một lần, chưa cần nói, và ghi lại những từ bạn chưa biết.
  2. Nói đuổi từng câu ở tốc độ bình thường, lặp lại mỗi câu đến khi nhịp của bạn khớp với người nói.
  3. Ghi âm giọng mình rồi so với bản gốc, chú ý các từ như dish, dessert, receipt.

Ngữ pháp trong video

Những cấu trúc người nói dùng nhiều nhất, kèm đúng cụm từ trong video:

Cấu trúcTrong video
Thì hiện tại hoàn thành have/has + quá khứ phân từ — việc đã xảy ra nhưng còn liên quan đến hiện tạiwe've never been · has been processed
Tương lai với “will” will + động từ — quyết định, lời hứa hoặc dự đoánwill be · will give · will resolve
Tương lai với “going to” be going to + động từ — dự định hoặc điều sắp xảy ra thấy rõare going to talk · we're going to make

Phương Pháp Shadowing Là Gì?

Shadowing là kỹ thuật học ngôn ngữ có cơ sở khoa học, ban đầu được phát triển cho chương trình đào tạo phiên dịch viên chuyên nghiệp và được phổ biến rộng rãi bởi nhà đa ngôn ngữ học Dr. Alexander Arguelles. Nguyên lý cốt lõi đơn giản nhưng cực kỳ hiệu quả: bạn nghe tiếng Anh của người bản xứ và lặp lại to ngay lập tức — như một "cái bóng" (shadow) đuổi theo người nói với độ trễ chỉ 1–2 giây. Khác với luyện ngữ pháp hay học từ vựng bị động, Shadowing buộc não bộ và cơ miệng phải đồng thời xử lý và tái tạo ngôn ngữ thực tế. Các nghiên cứu khoa học xác nhận phương pháp này cải thiện đáng kể phát âm, ngữ điệu, nhịp điệu, nối âm, kỹ năng nghe và độ lưu loát khi nói — đặc biệt hiệu quả cho người luyện IELTS Speaking và muốn giao tiếp tiếng Anh tự nhiên như người bản ngữ.

Phương pháp shadowing: đọc hướng dẫn từng bước đầy đủ →