跟讀練習: Massage Tutorial: Talking to Clients On the Massage Table - 通過影片學習英語口語

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- Hi, I'm Ian Harvey, massage therapist.

Today we're going to talk about how to talk to your client on the table, why we would want to do this, what the circumstances would be where it would be appropriate and why it can be useful.

This is something that I started to do when I was working at one of those big box massage franchises and we only had ten minutes between clients.

You had your 50 minutes, your 10 minutes, and then your next client slammed all together and that wasn't a lot of time to do anything like say hello or even introduce yourself.

So what I started to do was take some of the things that I would put after the massage or before the massage during the massage, during the session, and I found that there were some benefits to that, some benefits to educating the client about their own body while they're on the table that you just can't get by trying to, you know, jam a whole lot of information after the massage when there's no teaching aids.

And I know you could have a chart on the wall but there's nothing like talking to your client about their muscles while you've got your thumbs sunk into an interesting point.

For instance, while you're working on a client's rotator cuff you can tell them what the heck a rotator cuff is.

Most people don't know that their rotator cuff is a group of muscles because no one ever explains that.

It just sounds like a cuff.

By taking a moment to explain what you're doing and why you're doing it, that can bring the client more in touch with their own body, kind of gives them an idea about what's going on in an area that may have been mysterious or even scary, if they've been hurt there.

It also brings them on board with your treatment plan and with your reasoning.

If we stay opaque and it's difficult for a client to tell why we're doing what we're doing, sometimes it can seem like we're wasting their time.

They don't know why we're working back here when they've got pain up here.

They don't know why we're interested in their hips when the pain is in their low back.

So by giving them this extra information by showing them with our hands that there can be a correlation between these two points, we can bring them on board with why we're doing what they're doing.

And that can have some interesting results.

First of all, it can increase their satisfaction as a massage client by knowing what we're doing and why we're doing it it can make them feel like they're a partner in their treatment, which is how I always want it to seem.

Second, by bringing them on board, that can increase their compliance with homework and by bringing them on board with our thinking like this that can be more effective than just saying go stretch or go use a foam roller.

We're telling them the why of it.

By telling them a little bit extra, that can be enough to make them think, hey, this might be worth doing more of.

Now, a big disclaimer, one thing that I don't wanna do while I'm working on a client and they're kind of at my mercy, this person is here, they're trusting you with their body, what I don't want is to stigmatize them.

I don't want to talk to them or frame things in such a way that they leave with a complex or with new worries about their body.

So, I talk about this in my knot video, the reason why I don't really like that term is because people can kind of carry it around with them for the rest of their lives.

Oh, I have knots.

So when you're telling them what you're feeling, make sure to frame it in a way that is accepting and normalizing.

And contrast that with, wow, you've got the tightest shoulders ever.

That's not what I wanna tell my client.

Some people like hearing things like that because they think of it as a competition but, for other people, that will make them worried, that will be something that they think about for a long time.

So when I talk to people about their body, especially while I'm in contact with it, realize that that is a vulnerable moment, that that is a time of trust, and I want to give them a window into their body without making it seem scary or weird.

And, on that note, just realize that it is possible to overload a client with information.

I don't want to be explaining things or talking about things for any more than a few minutes in any given session, especially if they're not responding.

If the client isn't asking questions, if they're not interested, then I will absolutely revert back to silence and just go about the massage.

But if the client is interested, if they've got specific disfunction or pain that they're very interested in learning more about, then I'll happily spend more time than that.

Just realize that you don't need to spend your entire 60 minutes doing this.

Let your client lead the way, as far as how much talking is going to happen during any given session.

Here's some examples of some things I might talk to the client about during a massage.

For instance, if I'm working with a client who has shoulder problems, they've got shoulder pain, they've got limited range of motion, while I'm working with this rotator cuff, I will take the opportunity to tell them a little bit about it.

Now, Aly, do you feel anything there?

- Yep.

- Okay, so sometimes I can be as non-specific as that but sometimes I have to let people know what I mean by that.

In any case, once I have learned that they are feeling something in this area I'll tell them a little about it.

So, this is one of your four rotator cuff muscles.

This one turns your arm outward.

It's called the infraspinatus.

And just in the past, I've seen a lot of correlation between tightness here and pain on the front of the shoulder.

So this is something that I'd like to work a little bit more with as we go forward.

And once I've just given them that little bit of information, I can stop there or I can tell them a little bit more about these other muscles and how they are related.

Some other areas where it can be useful to talk to your client about their own body is where there's a relationship between dysfunction and pain that they might not immediately find intuitive.

So if someone tells me about their low back and they've given me permission to work with their hips, I'll let them know that what I'm sinking into right now is the gluteus maximus and there can frequently be a relationship between tightness here and tightness and pain in the low back.

So as I'm working, let me know if you ever feel any referred pain into this other area, okay?

- Okay.

- And it can also be useful when you're working with areas that might not commonly be worked by other massage therapists.

So if I'm working with this hip region and I come around to the side and I'm making contact with gluteus medius, it can be useful to let them know why this area can be a little bit more intense, a little bit more sensitive.

And just let them know what you're working on.

And I like to throw out a little bit of information when I'm working with or planning to work with unusual muscles.

So again, these are areas that other massage therapists might not necessarily work with, but these are also muscles that can be a little bit emotional.

Muscles that can be kind of intense.

So I like to, one, let them know more about their own body, but two, this is also important for getting informed consent.

By letting them know where I'm working and why, they're better able to say, I don't want contact there.

For instance, if I am working with someone's jaw and I think that it might be important to work with their SCM as well, I like to let them know a little bit about that.

Aly, I'd like to work with a muscle on the front of your neck, it's this ropy guy right here.

This can feel a little bit weird but if it feels at all like choking or anything like that, please let me know, okay?

- Okay. - All right.

All right, so that's how I go about it.

Let me know what you think down in the comments.

Let me know if you do much talking during a session and how you go about it.

Let me know if you're planning on trying any of this and if you've got any concerns about doing so.

Thanks, as always, to my Patreon supporters.

Consider subscribing and I'll see you next time.

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背景與上下文

在這段影片中，按摩治療師Ian Harvey分享了與客戶溝通的重要性。他強調在按摩過程中與客戶交流，不僅能夠提高客戶的滿意度，還能幫助客戶更好地理解自己身體的狀況。通過這種方式，客戶能夠在治療過程中感受到更大的參與感，從而幫助他們在後續的自我護理中也能更配合。

日常溝通的五個關鍵短語

“您感覺到這裡有什麼嗎？” - 宜於開始與客戶的互動，使他們參與溝通過程。
“您知道肩袖肌群是什麼嗎？” - 教育客戶，對了解治療過程至關重要。
“這個區域的緊繃可能會對其他部位造成影響。” - 幫助客戶理解身體各部位間的關係。
“請隨時告訴我您的感受。” - 鼓勵客戶表達舒適度和疼痛感，增強治療效果。
“我們的目標是讓您感到更好。” - 說明你們的共同目標，增強客戶的信任感。

逐步跟讀指南

如果你想通過這段影片來提高英語發音和口語表達，可以遵循以下步驟：

觀看影片：首先，看YouTube學英語，注意Ian的口音和語調。
初步聽寫：在觀看時，嘗試寫下他所使用的短語，記錄下來有助於後續練習。
分句跟讀：將影片暫停，模仿每一句的發音和語調，提高英語發音的準確性。
反覆練習：每天花時間跟讀，可以配合shadowspeaks技巧，幫助你更自信地說出這些短語。
應用於日常：在實際生活中練習這些短語，嘗試與朋友或同事進行相關主題的對話，幫助鞏固學習效果。

通過這樣的學習方式，不僅可以提升你的英語口語能力，還可以在實際應用中更好地理解和交流身體健康知識。將這些技巧應用到你的學習中，定能讓你的英語學習之路更加順暢。

影片中的語法

說話人最常用的結構，並附上影片中的原話：

結構	影片中的用法
現在完成時 have/has + 過去分詞 — 過去發生但與現在仍有關聯的事	they've been hurt · have learned · I've seen
被動語態 be + 過去分詞 — 強調發生了什麼，而不是誰做的	they've been hurt · be worked

什麼是跟讀法？

跟讀法 (Shadowing) 是一種有科學依據的語言學習技巧，最初開發用於專業口譯員的培訓，並由多語言者Alexander Arguelles博士普及。這個方法簡單而強大：您在聽英語母語原聲的同時立即大聲重複——就像是一個延遲1-2秒緊跟說話者的影子。與被動聽力或語法練習不同，跟讀法強迫您的大腦和口腔肌肉同時處理並模模擬實的講話模式。研究表明它能顯著提高發音準確性，語調，節奏，連讀，聽力理解和口語流利度——使其成為雅思口語備考和真實英語交流最有效的方法之一。

影子跟讀法: 閱讀完整分步指南 →

跟讀練習: Massage Tutorial: Talking to Clients On the Massage Table - 通過影片學習英語口語

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背景與上下文

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影片中的語法

什麼是跟讀法？