Pratique du Shadowing: 31 - Apprendre l'anglais à l'oral avec la vidéo

Good morning. My name is Mia, and thank you for giving me the opportunity to introduce myself today.

I would describe myself as a careful, friendly, and responsible person.

I like to understand what needs to be done first, then finish each task step by step and on time.

In my work, I try to be polite, organized, and helpful to both customers and coworkers.

In my previous job, I worked in a customer service role.

I answered phone calls, checked information for customers, helped them with questions, and supported my team during busy hours.

Some days were quiet, while other days were very busy, especially when many customers needed help at the same time.

This job taught me how to stay professional and handle small problems in a clear way.

One situation I remember was with a customer who asked about an order.

Some details were missing, so I checked the information again and asked a few simple questions.

Then I explained the situation in a calm and clear way.

The problem was small, but the customer wanted someone to take it seriously.

After that, the customer understood and thanked us.

That experience helped me become more patient and careful when dealing with customer problems.

I also learned a lot from working with a team.

In my old job, I shared information with my coworkers, helped with small tasks when someone was busy, and asked for help when I was unsure about something.

I believe a good team works better when people are reliable, arrive on time, give clear updates, and respect each other’s work.

My strengths are patience, organization, and attention to small details.

I like to keep my work area clean, check information carefully, and make notes when I need to remember something important.

These small habits help me avoid mistakes.

I am also willing to learn new systems, new rules, and new ways of working.

I am still improving my confidence when I speak in a new place.

I am working on this by preparing better, organizing my ideas first, and speaking more clearly.

Before an important conversation, I often think about the main points I want to say.

This helps me answer in a more natural way.

I am interested in this position because it includes customer service, daily tasks, and practical problem-solving.

I understand that this position needs someone who can work carefully, speak politely, and stay organized during busy hours.

These are things I have done before, and I would like to keep improving them in a new workplace.

If I have the chance to work here, I will try to be responsible, polite, and willing to learn.

I will take the time to understand the company’s system and work style, and I will do my best to adapt quickly.

I hope I can bring my past experience, my careful attitude, and my positive work habits to this position.

Thank you for listening.

I would be happy to answer any questions you may have.

A previous job is a job that someone had before their current job.

I learned many useful skills from my previous job in customer service.

To handle something means to deal with it or manage it.

I learned how to handle customer questions in a calm way.

A situation is something that is happening at a particular time and place.

One situation I remember was when a customer asked about an order.

If something is missing, it is not there or it is not included.

Some details were missing, so I checked the information again.

To deal with something means to handle or manage it.

Dealing with customer problems taught me to be more patient.

If someone is reliable, other people can trust them to do things well and on time.

I want to be a reliable worker who supports the team.

To adapt means to change your actions or ideas to fit a new situation.

I learned to adapt when the workplace became busy.

An attitude is the way someone thinks or feels about something.

A good attitude can help me work well with customers and coworkers.

Thank you for giving me the opportunity to introduce myself today.

I would describe myself as a careful, friendly, and responsible person.

I like to understand what needs to be done first, then finish each task step by step and on time.

In my work, I try to be polite, organized, and helpful to both customers and coworkers.

In my previous job, I worked in a customer service role.

I answered phone calls, checked information for customers, helped them with questions, and supported my team during busy hours.

Some days were quiet, while other days were very busy, especially when many customers needed help at the same time.

This job taught me how to stay professional and handle small problems in a clear way.

One situation I remember was with a customer who asked about an order.

Some details were missing, so I checked the information again and asked a few simple questions.

Then I explained the situation in a calm and clear way.

The problem was small, but the customer wanted someone to take it seriously.

After that, the customer understood and thanked us.

That experience helped me become more patient and careful when dealing with customer problems.

I also learned a lot from working with a team.

In my old job, I shared information with my coworkers, helped with small tasks when someone was busy, and asked for help when I was unsure about something.

I believe a good team works better when people are reliable, arrive on time, give clear updates, and respect each other’s work.

My strengths are patience, organization, and attention to small details.

I like to keep my work area clean, check information carefully, and make notes when I need to remember something important.

These small habits help me avoid mistakes.

I am also willing to learn new systems, new rules, and new ways of working.

I am still improving my confidence when I speak in a new place.

I am working on this by preparing better, organizing my ideas first, and speaking more clearly.

Before an important conversation, I often think about the main points I want to say.

This helps me answer in a more natural way.

I am interested in this position because it includes customer service, daily tasks, and practical problem-solving.

I understand that this position needs someone who can work carefully, speak politely, and stay organized during busy hours.

These are things I have done before, and I would like to keep improving them in a new workplace.

If I have the chance to work here, I will try to be responsible, polite, and willing to learn.

I will take the time to understand the company’s system and work style, and I will do my best to adapt quickly.

I hope I can bring my past experience, my careful attitude, and my positive work habits to this position.

Thank you for listening.

I would be happy to answer any questions you may have.

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28 phrases

Qu'est-ce que la technique du Shadowing ?

Le Shadowing est une technique d'apprentissage des langues fondée sur la science, développée à l'origine pour la formation des interprètes professionnels. Le principe est simple mais puissant : vous écoutez de l'anglais natif et le répétez immédiatement à voix haute — comme une ombre suivant le locuteur avec un décalage de 1 à 2 secondes. Les recherches montrent une amélioration significative de la précision de la prononciation, de l'intonation, du rythme, des liaisons, de la compréhension orale et de la fluidité.

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Pratique du Shadowing: 31 - Apprendre l'anglais à l'oral avec la vidéo

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Qu'est-ce que la technique du Shadowing ?