The key here is to know how to do it without compounding the problem. So that's one key thing you're going to learn in this video, but you can't manage the delay unless you can see it. So we're going to show you how you can see delays in the first place, and why most people typically can't see them and the one tool that we must have to enable you to actually manage them when they happen. We're also going to provide you a detailed list of the steps that you will take to manage the delays so that you can do it on your project and the way that you can manage the delay to things specifically, so that you can really take care of your customer. Okay, so let's get right into it right now. So first and foremost, I want to say we've always had delays in construction, even back before 2020, before the COVID19 pandemic, we have always had problems with exterior, curtain, wall with tile with casework with elevators, it's just always been that way. In fact, there's a really cool book that was written 100 years ago, it's called Calumet K and it talks about the exact same things we're dealing with today and construction. And so it's not new, it's not a new phenomenon and there are tried and true principles for how to recover and respond to those delays and I do want to say that the common feedback from the industry is to say it's a lack of labor and it's a lack of materials, meaning that we can't get the right train people and we can't get the right materials on time. And my point in saying that is that's always been the case, that's just construction, that's actually not the root cause. The root cause is that those problems which have been consistent probably even back to Roman times, right, is that we don't see those problems soon enough. So one of the key things that we do to manage delays is to see them before they even happen. All right, so I'm gonna go over here to the flip chart, you knew it was coming. And I'm going to talk to you about a key concept. First and foremost, so this is principle number one for managing delays is that we must have buffers in the construction schedule. So I'm going to briefly talk about that now, you can reference other videos in the future, if you want to get more detailed with it. So when you have a construction schedule, and let me just draw these activities, kind of in a Gantt chart format, this could be a CPM schedule, it could be a Gantt chart, this could be a tact plan, whatever kind of schedule you have, I want to talk about where buffers should be. So first and foremost, let's take this activity, we do not want to pad the activity in and of the activity itself, meaning we don't want the buffers to be in the activities. A lot of times, people or construction managers or trades will pad these activities to be longer than they need to be. And that is a mistake. And let me tell you why we want the buffers to be or the contingency in the schedule, we want that to be at the end of this schedule for two specific reasons. Number one, if you put the buffers here, then the second activity will not start on time, which means that you're automatically delaying your project unnecessarily. Meaning it's not inevitable, meaning that you're doing it simply from bad practices, you want the buffers out of the activities, and at the end, so they're starting on time, so that we can prevent any delays within the project team or the internal team itself. The other thing that I want to talk about is that when you have supplies or resources coming to that activity, to kick off that activity, you'll want a buffer here inside of that actual supply chain activity. So let's say maybe this is material or crew, something that you need to actually accomplish that activity, you will want a buffer to be here in case this delays, it can still end up showing up here at the right time. Then if this activity delays, it will push the other activities. And you'll eat into this buffer over here. So there's no way and I want to repeat this so that everybody's really clear, there is no way in construction to manage or absorb delays, unless we have buffers in the supply chain. And unless we have buffers at the end of the schedule to eat into so that we can still provide that item that building or that cycle of work on time for our end customer like we promised. So you have to have buffers. Principle 2 is that we have to be looking for possible delays, meaning non inevitable delays so that we can then react to inevitable delays, meaning these are delays that don't have to happen we can see him and prevented before they happen so that we can deal with delays that we couldn't see that are just going to happen you know things that are like acts of God are like boats sinking on the way to the place of work and all of the materials are gone and you have to reorder in some kind No force majeure activity like that. So what we want to do is see ahead. Now, if you are at this current date on the project schedule, you want to be seeing out at least six weeks ahead, you're going to do that in this six week, make ready look ahead schedules, which I talked about in other videos, and really make sure that you have the labor, the materials, the permissions, and the information for those activities, that will prevent most of the delays on a project site because you're preparing for those activities. And if you go through these activities and say, yep, that one's ready, not ready, nope, that one's not ready, then you can see that and make it ready before it ever happens. So if you have buffers, and you're ready to absorb and manage the delay, the next step is you have to prevent as many as you can, so that you even have the capacity to absorb and manage delays that will happen that you can't control. All right, so now I'm going to talk about principles. No, I'm not, I'm gonna invite you to like and subscribe this channel. If you're jamming with us and loving these videos, we want you to like and subscribe and get this free content consistently to help out your career, you know, you want to, okay, now we're going to talk about principle three. Okay, so principle three is we must have a visible schedule. So if you have the buffers, and you are looking ahead to prevent any delays that don't actually need to happen, if we can see him and prevent him. The other thing that you need to do is be able to see delays when they happen real time. And so that means instead of having 76, 303 page schedule, that you can't see, you're going to want to see your schedule on one single page. And there are videos that are coming up, which will talk about tact, tact planning, and last planner, and scrum and how you use those visual scheduling systems in order to see and manage delays real time. In order to get the team working on the same page, you have to see the plan on one page. So if you're managing a visible schedule, so I'll just write visible and you're doing it in a tacted system. And you're using last planner system. So that's LPs, right. And you have a highly visible schedule on one page that the trades can see, when you have a delay, immediately everyone will know it, they will know what it is they will know the root cause and we will be able to deal with it as a team. So that's principle three, you have to have a schedule that you can see in order to respond to and manage delays. All right, so I'm going to show you a high level of how you would manage the delay when it happens and there will be a guide, a reference at the end of this video in the notes down in the description below that you can reference in order to do this yourself on a more detailed level. But let me go over here to the schedule and let me assume that you have and I'll just do this on a tact schedule basis, with a tact schedule example. Let's say that you have your tact times up here.