쉐도잉 연습: HR Basics: Employee Recognition - 영상으로 영어 말하기 배우기
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HR Basics is a series of short courses designed to highlight
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what you need to know about a particular human resource management topic.
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In today's HR Basics, we explore employee recognition, exploring why it's important, and how to design and manage effective programs.
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Recognition is about reinforcement of employee actions, efforts, behavior, or performance that supports organizational strategy.
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Recognition acknowledges or gives special attention to employee actions,
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efforts, or behavior and performance that supports organizational strategy by reinforcing certain behaviors,
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like extraordinary accomplishments, that contribute to organizational success.
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These programs can be either formal or informal.
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Employee recognition continues to be top of mind as employers use
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their Total Rewards Toolkit to differentiate themselves as an employer of choice and solve a variety of business challenges.
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Variety is key to recognition.
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Organizations have different needs.
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Some need to increase retention in a specific business unit or type of job, while others need to support innovative thinking.
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One organization may find that recognition will help it to address a very specific individual performance issue,
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while another may determine that an overall culture of recognition will be better to contribute to organizational success.
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And yet another company may seek to accomplish all of the above by offering a full palette of recognition opportunities.
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What's common among all organization is the challenge to satisfy a variety of intrinsic and extrinsic employee needs in order to attract,
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motivate, and retain a talented, productive workforce, which is likely to be a key to business success.
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Recognition programs can be the key to motivating employees and driving organizational results according to a new survey, Trends in Employee Recognition, by World at Work.
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Employee recognition programs remain an important component in the Total Rewards Toolkit,
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with 89 % of organizations having programs in place and with 67 % of organizations offering between 3 and 6 different programs,
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with 4 .6 as the average number.
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The average number of programs appears to be trending upward to the 2011 level after dipping to 3 .9 in 2013.
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According to the 2015 report, the top five recognition programs have remained the same since 2013,
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including length of service at 87%, above and beyond performance at 76%, programs to motivate specific behaviors at 51%,
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peer -to -peer recognition at 48%, and finally retirement at 34%.
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Let's take a look at the design and management of effective recognition programs.
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Design refers to a plan or protocol for carrying out or accomplishing employee recognition.
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Planning is used in recognition to ensure motivation, engagement, and retention of high -performing employees.
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Using this planning process, you can develop core elements of a recognition plan.
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Strategy is an extension of an organization's mission, a bridge between the organization and its environment.
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Goals are a statement of desired outcome towards which effort is directed to realize your recognition plan.
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And finally, actions are the most important things that can be done to reach stated goals.
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Employees not only want good pay and benefits, they also want to be treated fairly, to make a substantial contribution to the organization through their work,
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and to be valued and appreciated for their efforts.
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To show appreciation, many employers implement ongoing recognition programs designed to thank employees for a variety of achievements.
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Among the most common programs are those that recognize length of service, exemplary, one -time achievement, and noteworthy performance over a period of time.
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Although organizations typically recognize employees' length of service milestones and instances of strong individual or team performance,
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many organizations are beginning to focus on other, less traditional areas of recognition.
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Among them are the following, the ability to manage or champion change and innovation, systems improvement, customer retention, significant development,
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and actions that embody the organization's core values.
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Some employees may not be as motivated as others by an organization's incentives,
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so organizations should offer a variety of incentives and recognition opportunities to meet various employee needs.
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For recognition programs to be effective, it should meet several criteria.
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The program should be well -funded, aligned with organizational goals, appropriate for employees' achievement and timely.
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Recognition programs need to be well -funded.
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The key to success for a recognition program is management's commitment of resources.
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During the budgeting process for the year ahead, the organization should earmark funds for the program and establish methods for distributing those funds.
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Managers must dedicate the resources, including the time it takes to plan and execute a program, and must enable employees and supervisors to run the program.
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Through this process, managers can see the distribution is fair
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and equitable and the money that's allocated is immediately available to fund programs once it's announced to employees.
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Programs need to be aligned with goals and values.
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Recognition programs are most successful when they're aligned with the organization's mission, vision, values, and goals.
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Employees can tell if there is, or if there is not, a clear connection between what management says is important and what actually is.
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Programs need to be appropriate.
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Employees must understand the rationale for recognition programs and should be convinced
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that the awards are in line with the achievement and the degree of effort that they represent.
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A recognition system will falter if employee feels that their works is trivialized
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or even insulted by inconsequential incentives or insincere gestures of appreciation.
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Awards should be consistent with the employee's achievement and meaningful to the person receiving it.
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Finally, programs need to be timely.
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The reward
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or recognition should be delivered as close as possible to the
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time of the desired behavior to strengthen the link between the employee's action and the result of the organization.
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Management is about getting employee recognition done right through planning, organizing, leading, and controlling.
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The entire recognition process should be managed with a minimum of administrative effort.
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A system that requires excessive management control,
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complex financial calculations, or exceptional employee efforts to be understood will not likely achieve its desired results.
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Employers should provide a clear, written policy and guidelines describing the recognition program and its terms including employee eligibility requirements,
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the approval process, the types of awards that will be provided, the frequency of award presentations, the performance goals that will be measured,
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and the threshold for awards.
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Recognition programs must be monitored continually for relevance.
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Employers should consider asking the following questions when evaluating their programs.
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Are the program's awards fair and appropriate?
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Are the program's objectives being met?
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Are there appropriate levels of communication?
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Do employees find the program meaningful?
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And what should be done differently?
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Few managers are naturals in carrying out employee recognition and awards programs.
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Most need to acquire skills related to recognizing employee contributions and giving effective feedback and praise.
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All managers should be trained to do the following.
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Help employees understand the impact their performance has on the organization.
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Explain how the program works and how employees can achieve recognition.
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Learn ways to motivate and inspire others.
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Learn how to communicate needs, expectations, and goals clearly.
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And finally, deliver appreciation and praise in a sincere and timely manner for maximum results.
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An employee recognition program should include a means of measuring the value it creates.
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Few organizations track the return on investment of their employee engagement or recognition programs.
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Those that do such tracking, however, generally use employee retention levels, overall financial results, and employee productivity levels.
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Programs should also be monitored continuously to keep them relevant and current.
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Among the questions that can help determine the program's effectiveness are the following.
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Are the rewards adequate, fair, competitive, and appropriate?
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Have the program's objectives been met?
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Do the programs have appropriate levels of communication?
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Do employees find the program meaningful, and what changes should be made?
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When employees and their work are valued, their satisfaction and productivity rises and they are motivated to maintain or improve their good work.
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Praise and recognition are essential to an outstanding workplace.
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People want to be respected and valued by others for their contribution.
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이 레슨의 어휘와 말하기 포인트
이 말하기 레슨은 영상 “HR Basics: Employee Recognition”을(를) 바탕으로 합니다. 가장 자주 반복되는 단어는 다음과 같습니다: recognition, program, employee, organization, performance. 이 영상에는 섀도잉할 문장 98개와 단어 1305개가 있습니다. 말하는 구간의 길이는 9:19입니다. 화자는 분당 약 140단어의 일정한 속도로 말해서 섀도잉하기에 편한 속도입니다. 영어에서 가장 많이 쓰이는 3,000단어에 속하는 단어가 81%뿐이라 어휘가 어려운 편입니다.
이 영상의 핵심 어휘
영상에 나오는 익혀 둘 만한 단어 15개를 발음, 뜻과 함께 정리했습니다.
| 단어 | 발음 | 뜻 |
|---|---|---|
| recognition 명사 | /ˌɹɛkəɡˈnɪʃ(ə)n/ | 인식 |
| motivate 동사 | /ˈmoʊ.tɪ.veɪt/ | ...에 동기를 주다 |
| achievement 명사 | /əˈt͡ʃiːv.mənt/ | 달성, 업적 |
| employer 명사 | /ɪmˈplɔɪə/ | 고용주 |
| reward 명사 | /ɹɪˈwɔɹd/ | 상, 보수 |
| resource 명사 | /ɹɪˈzɔːs/ | 자원 |
| contribution 명사 | /ˌkɑntɹɪˈbjuʃən/ | 기여, 공헌 |
| praise 동사 | /pɹeɪz/ | 칭찬하다 |
| meaningful 형용사 | /ˈmiː.nɪŋ.fl̩/ | 유의미(有意味)하다 |
| monitor 명사 | /ˈmɑ.nɪ.tɚ/ | 모니터 |
| objective 명사 | /ɒbˈd͡ʒɛk.tɪv/ | 목적 |
| explore 동사 | /ɪkˈsploɹ/ | 탐험하다 |
| peer 명사 | /pɪɹ/ | 동배 |
| topic 명사 | /ˈtɑpɪk/ | 화제, 주제 |
| formal 형용사 | /ˈfɔɹməl/ | 형식적 |
영상에 나오는 구동사
| 단어 | 발음 | 뜻 |
|---|---|---|
| carry out 동사 | /ˈkæ.ɹi aʊt/ | 실행하다, 행하다 |
따라 말해 볼 만한 문장
영상에 나오는 짧고 완결된 문장으로, 일상 대화에서 그대로 쓸 수 있습니다:
- Are the program's awards fair and appropriate?
- Are the program's objectives being met?
- Have the program's objectives been met?
주의할 발음
- “th” 소리: strengthen /ˈstɹɛŋ(k)θən/, threshold /ˈθɹɛʃ(h)oʊld/, noteworthy /ˈnəʊtˌwɜːði/
- “sh”와 “zh” 소리: recognition /ˌɹɛkəɡˈnɪʃ(ə)n/, organizational /ˌɔː(ɹ)ɡənɪˈzeɪʃənəl/, retention /ɹɪˈtɛnʃən/, contribution /ˌkɑntɹɪˈbjuʃən/, appreciation /əˌpɹiː.ʃiˈeɪ.ʃən/
- 긴 단어 — 강세 위치에 주의: recognition /ˌɹɛkəɡˈnɪʃ(ə)n/, organizational /ˌɔː(ɹ)ɡənɪˈzeɪʃənəl/, contribution /ˌkɑntɹɪˈbjuʃən/, appreciation /əˌpɹiː.ʃiˈeɪ.ʃən/, productivity /ˌpɹɒdʌkˈtɪvəti/
한국어 화자가 어려워하는 소리:
- /f/ — ㅍ(/p/)으로 바꾸지 말고 윗니를 아랫입술에 대기: meaningful /ˈmiː.nɪŋ.fl̩/, formal /ˈfɔɹməl/, refer /ɹɪˈfɜː/, frequency /ˈfɹiːkwənsi/, feedback /ˈfiːdˌbæk/
- /v/ — ㅂ(/b/)과 구별하기: motivate /ˈmoʊ.tɪ.veɪt/, achievement /əˈt͡ʃiːv.mənt/, incentive /ɪnˈsɛntɪv/, objective /ɒbˈd͡ʒɛk.tɪv/, productivity /ˌpɹɒdʌkˈtɪvəti/
- /z/ — ㅈ이 아니라 성대를 울리는 /s/: organizational /ˌɔː(ɹ)ɡənɪˈzeɪʃənəl/, resource /ɹɪˈzɔːs/, praise /pɹeɪz/, presentation /ˌpɹɛzn̩ˈteɪʃn̩/, organize /ˈɔɹɡənaɪz/
이 영상으로 연습하는 방법
- 먼저 말하지 않고 영상을 끝까지 듣고 모르는 단어를 적어 둡니다.
- 보통 속도로 한 문장씩 섀도잉하고, 화자의 리듬과 맞을 때까지 반복합니다.
- 자신의 목소리를 녹음해 원본과 비교하고, recognition, motivate, achievement 같은 단어에 특히 주의합니다.
쉐도잉이란? 영어 실력을 빠르게 키우는 과학적 방법
쉐도잉(Shadowing)은 원래 전문 통역사 훈련을 위해 개발된 언어 학습 기법으로, 다언어 학자인 Dr. Alexander Arguelles에 의해 대중화된 방법입니다. 핵심 원리는 간단하지만 매우 강력합니다: 원어민의 영어를 들으면서 1~2초의 짧은 지연으로 즉시 소리 내어 따라 말하는 것——마치 '그림자(shadow)'처럼 화자를 따라가는 것입니다. 문법 공부나 수동적인 청취와 달리, 쉐도잉은 뇌와 입 근육이 동시에 실시간으로 영어를 처리하고 재현하도록 훈련합니다. 연구에 따르면 이 방법은 발음 정확도, 억양, 리듬, 연음, 청취력, 말하기 유창성을 크게 향상시킵니다. IELTS 스피킹 준비와 자연스러운 영어 소통을 원하는 분들에게 특히 효과적입니다.