쉐도잉 연습: Working in a call center takes special skill! God bless us all 😅😅 #callcenter #fyp #customerservice - 영상으로 영어 말하기 배우기

Thank you for calling customer service.

My name is Veronica.

How can I help you?

Yes, hi Veronica.

I'm calling to book a flight.

Yes, I'm happy to help you book a flight.

In the meantime, do you mind having a pen and paper available?

You don't need to tell me what to do.

I know that I need to write down my confirmation number, okay?

Okay.

All right.

Let's go ahead and get started.

Okay, so you are all set.

Let me go ahead and give you your confirmation number.

Hold on one second.

I need to grab a pen.

Customer service, this is Veronica.

How can I help you?

Yes, I'm calling to see how many bags my reservation has allowed, please.

Your confirmation number?

833 -145.

And the name on the reservation?

Marisol Lopez.

Okay.

Thank you so much.

It looks like your reservation, you're permitted two checked bags.

Well, my sister told me that I could take three, so I don't know why you're telling me I can only take two.

Oh, which department does your sister work for?

What do you mean, which department?

She doesn't work for any department at your airline.

Oh, so she doesn't work for the airline?

no I never said she did then why does it matter

what she told you you're calling me for a reason right she doesn't work for the airline

so why would you take her word over mine I just don't understand why it is

that you're telling me one thing she's telling me another I'm

taking three bags like I don't know I'm just trying to understand

if you believe your sister and you're going to tell me

that your sister told you something different why did you bother calling me to confirm

and I'm telling you that you can only take two

but you're telling me your sister take Take as many bags as you want

and then deal with the issue at the airport.

Yeah, when you got to throw away all of your panties and stuff, then don't blame me, okay?

I don't even know why I bothered calling.

Bye.

Have a good day.

Yeah, you have a nice day too.

Bye -bye.

쉐도잉이란? 영어 실력을 빠르게 키우는 과학적 방법

쉐도잉(Shadowing)은 원래 전문 통역사 훈련을 위해 개발된 언어 학습 기법으로, 다언어 학자인 Dr. Alexander Arguelles에 의해 대중화된 방법입니다. 핵심 원리는 간단하지만 매우 강력합니다: 원어민의 영어를 들으면서 1~2초의 짧은 지연으로 즉시 소리 내어 따라 말하는 것——마치 '그림자(shadow)'처럼 화자를 따라가는 것입니다. 문법 공부나 수동적인 청취와 달리, 쉐도잉은 뇌와 입 근육이 동시에 실시간으로 영어를 처리하고 재현하도록 훈련합니다. 연구에 따르면 이 방법은 발음 정확도, 억양, 리듬, 연음, 청취력, 말하기 유창성을 크게 향상시킵니다. IELTS 스피킹 준비와 자연스러운 영어 소통을 원하는 분들에게 특히 효과적입니다.

쉐도잉 연습: Working in a call center takes special skill! God bless us all 😅😅 #callcenter #fyp #customerservice - 영상으로 영어 말하기 배우기

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쉐도잉이란? 영어 실력을 빠르게 키우는 과학적 방법