Shadowing Practice: Business English conversation practice: at work (advanced level) - Learn English Speaking with Video
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In today's lesson, you're going to improve your English skills by listening to a conversation
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that takes place in a British office between a boss and his employee.
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Don't worry if you don't understand every single word
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and expression that's used because afterwards we're going to go through all the difficult vocabulary in detail.
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And then it'll be your turn to improve your speaking practice by taking part in that conversation.
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Hi, I'm Steve.
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Let's do this.
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I'd be obliged if that could all be on my desk before the close of play tomorrow.
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OK, bye.
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Hi.
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I need to bring you up to speed on the sales negotiation I've been working on.
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Joke my memory.
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Wasn't that supposed to be all signed off tomorrow?
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It was, but I'm afraid it's gone pear -shaped.
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I don't like the sound of that.
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Sit down, fill me in.
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Even though it was a tough nut to crack, everything was on track, And then out of the blue,
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I received an email saying that the other company was going with a different supplier.
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Let's cut to the chase.
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Did they shed any light on why?
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Not as such.
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But I think it's our projected delivery dates.
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They're uncompetitive.
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OK.
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First, touch base with Jafar in logistics.
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Tell him his top priority is to kick some arse and reduce our shipping times.
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I'll get straight on it.
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Then reach out to their purchasing manager and get me a sit down for this afternoon if possible.
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No problem.
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Finally, get your team together.
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I need a full briefing on this before lunchtime.
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We need to expedite this.
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I'll organise that straight away.
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I'm really sorry about this.
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I'm sure it wasn't your fault and as of yet we haven't lost the deal.
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So let's see if we can resolve it.
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Now let's go through some of those tricky words and phrases that you may not have heard before.
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First we heard the boss on his phone say, I'd be obliged if that could all be on my desk before the close of play tomorrow.
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The word obliged is a very formal way of saying you're grateful or thankful.
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It's not really used much outside of very formal situations.
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He also used the phrase before the close of play tomorrow.
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Before the close of play simply means before the business day ends and everyone goes home.
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Next, we heard the reason why the employee was there.
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I need to bring you up to speed on the sales negotiation I've been working on.
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To bring someone up to speed means to give them the latest details.
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The boss said, jog my memory, wasn't that supposed to be all signed off tomorrow?
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And here, he was simply asking the employee to remind him of something, to jog his memory.
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You can use this expression in both formal and casual conversations, like this.
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I went to watch a football match yesterday.
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Just jog my memory.
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Who was playing?
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It was Liverpool versus Manchester United.
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Next was a lovely expression.
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But I'm afraid it's gone pear -shaped.
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And to go pear -shaped means things haven't gone as you planned them to.
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In this case, the sales deal had gone pear -shaped.
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The boss then said, I don't like the sound of that.
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Sit down, fill me in.
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And this phrasal verb, to fill in, means to inform someone of something.
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The employee then filled in her boss.
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Even though it was a tough nut to crack, everything was on track.
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And then out of the blue, I received an email saying that the other company was going with a different supplier.
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A tough nut to crack is a person or a thing that's difficult to get a good result from.
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Learning English is a tough nut to crack.
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To be on track means everything's going as planned,
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it's running smoothly and out of the blue means to happen suddenly, without any warning.
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The boss wanted answers.
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Let's cut to the chase.
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Did they shed any light on why?
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To cut to the chase means only to discuss the really important things.
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Cut to the chase. Who won?
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Liverpool did.
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The employee answered.
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Not as such.
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I think it's our projected delivery dates they're uncompetitive.
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Not as such is another way of saying not exactly.
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Use it like this.
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Did Liverpool play well?
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Not as such, but we won in the end.
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Next came some strong words from the boss.
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First, touch base with Jafar in logistics, telling his top priority is to kick some arse and reduce our shipping times.
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To To kick some arse means to encourage someone very strongly to do something.
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In the USA, it would be to kick some ass.
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But we're learning British, so it's arse, not ass.
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Kick some arse.
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Next we heard, I'll get straight on it.
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To get straight on something means to deal with it right away with no delays.
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But the boss hadn't finished and said, reach out to their purchasing manager and get me a sit down for this afternoon if possible.
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To reach out means to contact someone, maybe by telephone, maybe by email, to reach out.
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And sit down, it means a meeting where all the people involved are actually present.
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We also heard, we need to expedite this.
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To expedite is a very formal way of saying to do something quickly, to expedite something.
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It's not really used outside of a business or very formal situation.
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Now for the most important part of this video.
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It's your chance to use all that new vocabulary and also boost your speaking skills as you take part in that conversation.
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Your words will appear on the screen as you need them.
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I'd be obliged if that could all be on my desk before the close of play tomorrow.
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Okay, bye.
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Joke my memory.
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Wasn't that supposed to be all signed off tomorrow?
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I don't like the sound of that.
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Sit down, fill me in.
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Let's cut to the chase.
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Did they shed any light on why?
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okay first touch base with Jafar in logistics tell him his top priority is to kick some arse
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and reduce our shipping times Then,
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reach out to their Purchasing Manager and get me a sit down for this afternoon if possible.
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Finally, get your team together.
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I need a full briefing on this before lunchtime.
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We need to expedite this.
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I'm sure it wasn't your fault, and as of yet, we haven't lost the deal.
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So let's see if we can resolve it.
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If you've already subscribed to this channel, you know that new videos come out every week and I love you.
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But if you haven't, just click on the bus, it's that easy to subscribe and that way you won't miss out
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and then click on this link for another great English language lesson.
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I'll see you next time.
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Woordenschat en spreektips bij deze les
Deze spreekles is gebaseerd op de video “Business English conversation practice: at work”. Deze woorden komen het vaakst terug: boss, sit, tomorrow, arse, kick. Deze video bevat 116 zinnen en 1158 woorden om na te spreken. Het gesproken deel duurt 9:56. De spreker praat in een gelijkmatig tempo van ongeveer 117 woorden per minuut, prettig om te shadowen. 85% van de woorden hoort bij de 3.000 meest gebruikte Engelse woorden; de rest kun je beter vooraf bekijken.
Belangrijke woorden in deze video
15 woorden uit de video die het leren waard zijn, met uitspraak en betekenis:
| Woord | Uitspraak | Betekenis |
|---|---|---|
| formal bijvoeglijk naamwoord | /ˈfɔɹməl/ | formeel |
| chase werkwoord | /t͡ʃeɪs/ | achtervolgen, achternazitten |
| crack zelfstandig naamwoord | /kɹæk/ | barst, breuk |
| desk zelfstandig naamwoord | /dɛsk/ | bureau, schrijftafel |
| priority zelfstandig naamwoord | /pɹaɪˈɒɹɪti/ | voorrang, prioriteit |
| logistics zelfstandig naamwoord | /ləˈd͡ʒɪstɪks/ | logistiek |
| lesson zelfstandig naamwoord | /ˈlɛs.ən/ | les |
| skill zelfstandig naamwoord | /skɪl/ | bekwaamheid, vaardigheid |
| phrase zelfstandig naamwoord | /ˈfɹeɪ̯z/ | uitspraak |
| resolve werkwoord | /ɹɪˈzɑlv/ | oplossen |
| subscribe werkwoord | /səbˈskɹaɪb/ | abonneren |
| supplier zelfstandig naamwoord | /səˈplaɪə/ | leverancier |
| vocabulary zelfstandig naamwoord | /vəˈkæb.jə.lə.ɹi/ | woordenschat, vocabulaire |
| negotiation zelfstandig naamwoord | /nɪˌɡəʊ.ʃiˈeɪ.ʃən/ | onderhandeling |
| encourage werkwoord | /ɪnˈkʌɹ.ɪd͡ʒ/ | bemoedigen, aanmoedigen |
Phrasal verbs die je zult horen
| Woord | Uitspraak | Betekenis |
|---|---|---|
| sit down werkwoord | gaan zitten | |
| come out werkwoord | /ˌkʌm ˈaʊt/ | uitkomen |
Zinnen om te herhalen
Korte, volledige zinnen uit de video die je in alledaagse gesprekken kunt gebruiken:
- Wasn't that supposed to be all signed off tomorrow?
- It was, but I'm afraid it's gone pear -shaped.
- I don't like the sound of that.
- Let's cut to the chase.
- I'll get straight on it.
Grammatica in deze video
De structuren die de spreker het meest gebruikt, met de exacte woorden uit de video:
| Structuur | In de video |
|---|---|
| Present perfect continuous have/has been + -ing — iets dat eerder begon en nog bezig is | I've been working |
| Present perfect have/has + voltooid deelwoord — iets uit het verleden dat nu nog telt | haven't lost · haven't gone · you've already subscribed |
| Lijdende vorm be + voltooid deelwoord — het gaat om wat er gebeurt, niet om wie het doet | be obliged |
Uitspraak om op te letten
De spreker gebruikt 39 samentrekkingen en verkorte vormen, zoals I'm, don't, wasn't. Spreek ze kort uit, zoals je ze hoort.
- De “th”-klanken: thankful /ˈθæŋkfəl/, smoothly /ˈsmuːðli/
- De klanken “sh” en “zh”: negotiation /nɪˌɡəʊ.ʃiˈeɪ.ʃən/, casual /ˈkæʒ(u)əl/
- Lange woorden — let op de klemtoon: priority /pɹaɪˈɒɹɪti/, vocabulary /vəˈkæb.jə.lə.ɹi/, negotiation /nɪˌɡəʊ.ʃiˈeɪ.ʃən/
Klanken die Nederlandstaligen lastig vinden:
- Stemhebbende eindmedeklinker — /b/, /d/, /g/, /z/, /v/ niet verscherpen: phrase /ˈfɹeɪ̯z/, resolve /ɹɪˈzɑlv/, subscribe /səbˈskɹaɪb/, encourage /ɪnˈkʌɹ.ɪd͡ʒ/, afterwards /ˈæf.tɚ.wɚdz/
- /æ/ — opener dan de Nederlandse “e”: crack /kɹæk/, vocabulary /vəˈkæb.jə.lə.ɹi/, afterwards /ˈæf.tɚ.wɚdz/, casual /ˈkæʒ(u)əl/, thankful /ˈθæŋkfəl/
- /g/ — een harde plofklank, geen Nederlandse “g”: negotiation /nɪˌɡəʊ.ʃiˈeɪ.ʃən/, grateful /ˈɡɹeɪtf(ə)l/
Zo oefen je met deze video
- Luister de hele video één keer zonder te spreken en noteer de woorden die je niet kent.
- Spreek zin voor zin na op normale snelheid en herhaal elke zin tot je ritme gelijk is aan dat van de spreker.
- Neem jezelf op en vergelijk met het origineel; let daarbij op woorden als formal, chase, crack.
Wat is de Shadowing-techniek?
Shadowing is een wetenschappelijk onderbouwde taalleermethode die oorspronkelijk is ontwikkeld voor professionele tolkentraining en gepopulariseerd door polyglot Dr. Alexander Arguelles. De methode is eenvoudig maar krachtig: je luistert naar native Engelse audio en herhaalt het onmiddellijk hardop — als een schaduw die de spreker volgt met slechts 1–2 seconden vertraging. In tegenstelling tot passief luisteren of grammaticadrills, dwingt shadowing je hersenen en mondspieren om echte spraakpatronen tegelijkertijd te verwerken en te reproduceren. Onderzoek toont aan dat het de uitspraaknauwkeurigheid, intonatie, ritme, verbonden spraak, luisterbegrip en spreekvaardigheid aanzienlijk verbetert — waardoor het een van de meest effectieve methoden is voor IELTS Speaking-voorbereiding en echte Engelse communicatie.