Shadowing Practice: Hotel Check-in & Problems - Slow and Easy English For Beginners - Learn English Speaking with Video
Creating lesson...
1
Welcome to English Listening Channel.
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Hello everyone.
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Today's title is Hotel Check -in and Problems.
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In this video, you will follow a simple story about two travellers, Sam and Ali, at a hotel.
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They try to check in, but they have some problems.
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Don't worry, I will speak slowly and clearly, so please relax and enjoy the story.
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Before we start, I have a small question for you.
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Please listen carefully to find the answer.
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Question.
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What is Sam's full name?
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The answer is in the dialogue.
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If you find it, please write your answer in English in the comments.
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Alright, let's start.
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Are you ready?
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Okay, let's begin.
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We're here.
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Finally.
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I'm so tired.
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Me too.
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The flight was long.
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Yes, it was.
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Let's check in.
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Good idea.
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I want to rest.
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Me too.
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I'll talk to the front desk.
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Okay.
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I'll wait here.
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Excuse me?
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Hello.
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Welcome.
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Thank you.
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I have a reservation.
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Great.
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What's your name?
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My name is Sam Johnson.
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Sam Johnson.
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Let me check.
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Okay.
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Thank you.
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Is everything okay?
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Yes.
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They're checking now.
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Good.
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How many nights are we staying?
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Three nights.
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Oh, that's right.
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Three nights.
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Yes.
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Friday, Saturday, and Sunday.
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Perfect.
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I can't wait to see the room.
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Me too.
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I hope it's nice.
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I'm sure it is.
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The pictures looked good.
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That's true.
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The pictures were nice.
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I'm sorry, sir.
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What's wrong?
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I can't find your reservation.
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Really?
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But I have a reservation.
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What name is it under?
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Sam Johnson.
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J -O -H -N -N -S -O -N.
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Let me check again.
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What's happening?
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They can't find our reservation.
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Oh, no. Did you make a reservation?
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Yes, I did.
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I made it online.
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Do you have the confirmation email?
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Yes, I have it on my phone.
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Show them the email.
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Good idea.
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Excuse me?
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Yes?
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I have a confirmation email.
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Oh, wonderful.
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Can I see it?
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Sure.
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Here it is.
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Thank you.
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Let me look.
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I made the reservation last month.
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I see.
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What date did you make it?
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I made it on October 15th.
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Okay.
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Let me check our system again.
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I hope they find it.
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Me too.
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I'm a little worried.
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It'll be okay.
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You have the email.
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That's true.
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The email is proof.
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Ah, I found it.
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Really?
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Yes.
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I'm so sorry.
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It was under a different spelling.
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Oh, I see.
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That's okay.
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Thank you for understanding.
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So, we can check in now?
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Yes.
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They found it.
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Great.
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I'm so relieved.
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Me too.
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That was stressful.
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Here are your room keys.
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You're in room 305.
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The elevator is over there.
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Oh, thank you.
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Finally, we have our keys.
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Yes, these are card keys.
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Card keys?
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Yes, not regular keys.
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They're cards.
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Oh, I see.
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Like a credit card.
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Exactly.
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You put the card in the door.
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That's convenient.
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Yes, it is.
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Most hotels use card keys now.
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I remember old hotels had metal keys.
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Yes, that's right.
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Big metal keys.
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Those were heavy.
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Yes, they were.
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Card keys are better.
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I agree.
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Where's the elevator?
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It's over there.
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She said it's over there.
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Okay, let's go.
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Our room is on the third floor.
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Third floor, room 305.
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That's right.
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I'm excited to see it.
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Me too.
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I hope it's clean.
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I'm sure it is.
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This hotel looks nice.
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Yes, the lobby is beautiful.
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The elevator is here.
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Great.
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Let's get in.
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I'll press 3.
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Okay.
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I can't wait to rest.
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Me too.
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I'm so tired.
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The flight was really long.
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Yes, it was.
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Six hours.
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Six hours is too long.
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I agree.
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But we're here now.
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That's true.
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We're here.
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The elevator stopped.
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Third floor.
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Let's find our room.
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Room 305 should be this way.
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I see the numbers.
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301, 302.
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There it is.
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305. Perfect.
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Open the door.
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Okay.
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I'll use the card key.
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Let me put the card in.
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Okay.
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Hmm.
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The light is red.
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Red?
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That's not good.
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Let me try again.
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Okay.
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Try again.
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I'm putting the card in.
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Is it working?
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No. The light is still red.
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Oh, no. Try it slower.
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Okay.
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I'll go slow.
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Maybe you're going too fast.
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Maybe.
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Let me try slowly.
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How is it?
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Still red.
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It's not working.
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That's strange.
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Let me try.
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Okay.
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Here's the card.
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I'll try now.
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Go ahead.
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I'm putting it in.
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Is it green?
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No, it's red again.
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This is frustrating.
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I know.
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What should we do?
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The card key isn't working.
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Maybe the card is broken.
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Maybe.
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Or maybe it's the wrong card.
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Did they give us the wrong card?
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I don't know.
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This is room 305, right?
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Yes, look, the door says 305.
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And our key says 305, too.
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That's weird.
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Everything matches.
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But the door won't open.
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We should go back to the front desk.
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Yes, you're right.
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Let's go back.
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This is annoying.
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I know.
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I just want to rest.
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Me too, but we need a new card.
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Let's go to the elevator.
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Okay, back to the lobby.
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I hope they can fix this quickly.
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Me too.
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I'm really tired now.
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We'll get a new card and come back.
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Okay, let's hurry.
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Hello again.
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Is something wrong?
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Yes, our card key doesn't work.
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Oh, I'm sorry to hear that.
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We tried many times.
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Let me make you a new card.
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Thank you.
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What's your room number again?
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Room 305.
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Okay, room 305.
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Here's a new card.
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Thank you so much.
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This one should work.
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We hope so.
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We'll try it now.
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If it doesn't work, please come back.
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Okay, we will.
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Thank you.
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Let's go back to the room.
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Yes, third floor again.
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I really hope this card works.
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Me too.
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I don't want to come back again.
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Here we are, room 305 again.
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Let's try the new card.
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Okay, I'm putting it in.
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What color is the light?
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It's green.
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Great.
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It works.
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Finally.
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Let's go in.
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I'm so happy.
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Me too.
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Let me open the door.
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Okay.
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I'll follow you.
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Here we go.
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We're inside.
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Finally, our room.
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It looks nice.
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Yes, it does.
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I like it.
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There are two beds.
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Perfect.
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One for you, one for me.
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The bathroom is over there.
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Okay.
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I'll check it later.
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It's a little hot in here.
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Yes, it is.
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It's very hot.
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let me turn on the air conditioning good idea where is it i think
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it's on the wall i see it it's over there let me press the button okay turn
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it on i'm pressing it now is it working
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i don't hear anything really press it again okay i'm pressing it again do you hear it now
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No, I don't hear anything.
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That's strange.
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Maybe it's broken.
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Try the remote control.
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Remote control?
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Where is it?
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Maybe on the table.
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Let me look.
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Yes, here it is.
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Try using the remote.
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Okay, I'm pressing the power button.
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Is it working now?
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No, still nothing.
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This is a problem.
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Yes, the air conditioning isn't working.
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It's so hot in here.
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I know.
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I'm sweating.
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Me too.
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What should we do?
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We should call the front desk.
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Yes, good idea.
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Where's the phone?
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It's on the table, next to the lamp.
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Okay, call them.
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I'll call now.
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Front desk, how can I help you?
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Hello, this is room 305.
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Yes, room 305.
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How can I help?
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The air conditioning isn't working.
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Oh, I'm sorry.
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Did you try the remote?
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Yes, I tried the remote.
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It doesn't work.
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I see.
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I'll send someone to your room.
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Thank you.
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How long will it take?
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About ten minutes?
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Okay.
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Thank you.
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What did they say?
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Someone is coming in ten minutes.
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Okay.
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That's not too long.
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No, it's not.
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Let's wait.
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I'll open the window.
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Good idea.
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Get some fresh air.
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The window is stuck.
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Really?
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Let me help.
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Okay.
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Pull this side.
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I'm pulling.
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It's opening.
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Great.
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Now we have fresh air.
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This helps a little.
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Yes, but it's still hot.
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I know.
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I hope they fix it soon.
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Me too.
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Knock, knock.
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Maintenance.
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Oh, someone's here.
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I'll open the door.
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Hello.
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I'm here to fix the air conditioning.
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Thank you for coming.
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No problem.
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Where is the unit?
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It's on the wall over there.
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Okay, let me check.
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We tried the remote.
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I see.
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Let me look at the unit.
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Okay.
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Ah, I found the problem.
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What is it? the circuit breaker was off the circuit breaker yes
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I'll turn it on now okay thank you there it's on now I can hear it it's working
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it should cool down soon thank you so much You're welcome.
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Enjoy your stay.
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Thank you.
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Have a good day.
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Finally, we have air conditioning.
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Yes, I'm so relieved.
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Me too.
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It's already getting cooler.
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Yes, it is.
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This is much better.
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I can't believe it's already our last day.
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I know.
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Time went so fast.
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Did you pack everything?
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Yes, I'm all packed.
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How about you?
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Almost done.
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Just need to close my suitcase.
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Okay.
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We should check out soon.
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Yes.
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Checkout time is 11 o 'clock.
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What time is it now?
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It's 10 .30.
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We have 30 minutes.
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Yes.
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Let's go down now.
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Okay.
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I'll take my suitcase.
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Me too.
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Let's go.
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Don't forget the room key.
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Oh, right.
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I have it here.
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Good.
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Let's go to the lobby.
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The elevator is this way.
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I'll miss this room.
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Really?
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Even with all the problems?
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Well, the bed was comfortable.
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That's true.
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I slept well.
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Me too.
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The pillows were nice.
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Here's the elevator.
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Let's get in.
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I'll press the lobby button.
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Okay.
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This is it.
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Our last time.
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Yes.
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Back to the front desk.
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I hope checkout is easy.
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Me too.
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No more problems, please.
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I agree.
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Here we are, the lobby.
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Let's go to the front desk.
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Excuse me.
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We'd like to check out. Of course.
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What's your room number?
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Room 305.
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Okay, room 305.
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Let me get your bill.
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Thank you.
441
How much do you think it will be?
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I think it was about $300. For three nights?
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Yes, $100 per night.
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That sounds right.
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How much is it?
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Wait, this says $450.
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$450?
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Yes.
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That's too much.
450
That doesn't seem right.
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Excuse me, I think this bill is wrong.
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Wrong?
453
Let me check.
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Yes, it says $450.
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Let me see the charges.
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I think it should be $300 dollars
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we booked three nights at one hundred dollars each i see let me look at your reservation
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what are the extra charges for let me explain room rate is three hundred dollars okay
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then there's a parking fee parking fee we didn't park here
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you didn't use the parking no we don't have a car
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we came by taxi oh i see that's a mistake
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then yes please remove the parking fee of course let me fix
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that what else is on the bill there's also a restaurant charge restaurant charge yes for breakfast
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but breakfast was included the website said breakfast was free
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Let me check your reservation type.
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Okay.
467
Ah, yes, you're right.
468
Breakfast is included.
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So these charges are wrong.
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Yes, I apologize.
471
I'll remove them.
472
Thank you.
473
Let me recalculate your bill.
474
Okay.
475
How much is it now?
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It's $300.
477
$300.
478
That's correct.
479
I'm very sorry for the confusion.
480
That's okay.
481
Mistakes happen.
482
How would you like to pay?
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I'll pay with my credit card.
484
Perfect.
485
Please insert your card here.
486
Okay.
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I'm inserting it now.
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Thank you.
489
Please wait a moment.
490
All done.
491
Here's your receipt.
492
Thank you for staying with us.
493
Thank you.
494
Goodbye.
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We're finally outside.
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Yes, fresh air.
497
That was quite a stay.
498
Yes, it was.
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So many problems.
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First, they couldn't find our reservation.
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Then the card key didn't work.
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And the air conditioning was broken.
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Don't forget the wrong bill.
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How could I forget?
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But we handled everything.
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Yes, we did.
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We solved every problem.
508
And we spoke English the whole time.
509
That's right.
510
We explained everything in English.
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I'm proud of us.
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Me too.
513
Our English is getting better.
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Yes, it is.
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Practice helps.
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Definitely.
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We learned useful phrases.
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Like, I have a reservation.
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And, the card key doesn't work.
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The air conditioning isn't working.
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I think this bill is wrong.
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These are important sentences.
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Yes, we'll use them again in the future.
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The next hotel will be easier.
525
I hope so.
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But if there are problems, we can handle them.
527
Exactly.
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We know what to say now.
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Where should we go next?
530
Let's get some lunch.
531
I'm hungry.
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Good idea.
533
I'm hungry too.
534
There's a restaurant down the street.
535
Perfect.
536
Let's go there.
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How was it?
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I hope this video helped you improve your English.
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If you enjoyed this lesson and want to support this channel, you can send a super thanks.
540
Thank you so much for your support.
541
Now, let me ask the question one more time.
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Question.
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What is Sam's full name? Did you find it?
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Please write your answer in the comment section.
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Small output practice like this helps your English a lot.
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On this channel, I share slow and easy English stories for beginners.
547
So if you enjoyed it, please subscribe, and please like the video.
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Alright, that's all for today.
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See you next time.
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Bye!
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Thank you.
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Vocabulary and speaking notes for this lesson
This speaking lesson is built on the video “Hotel Check-in & Problems - Slow and Easy English For Beginners”. The speaker keeps coming back to these words: card, key, reservation. This video has 548 sentences and 2177 words to shadow. The speech runs for 21:54. The speaker talks slowly, about 99 words per minute, so there is time to copy every sound. 87% of the words are among the 3,000 most common in English, so the vocabulary is easy to follow.
Key vocabulary in this video
15 words from the video worth learning, with pronunciation and meaning:
| Word | Pronunciation | Meaning |
|---|---|---|
| reservation noun | /ˌɹɛz.ɚˈveɪ.ʃən/ | The act of reserving, withholding or keeping back. |
| elevator noun | /ˈɛləˌveɪtɚ/ | Anything that raises or uplifts. |
| desk noun | /dɛsk/ | A table, frame, or case, in past centuries usually with a sloping top but now usually with a flat top, for the use of writers and readers. It often has a… |
| remote adjective | /ɹəˈməʊt̞/ | At a distance; disconnected. |
| lobby noun | /ˈlɑ.bi/ | An entryway or reception area; vestibule; passageway; corridor. |
| circuit noun | /ˈsɝ.kɪt/ | The act of moving or revolving around, or as in a circle or orbit; a revolution |
| hungry adjective | /ˈhʌŋ.ɡɹi/ | Affected by hunger; having the physical need for food. |
| knock verb | /nɑk/ | To rap one's knuckles against something, especially wood. |
| confirmation noun | /ˌkɑn.fəɹˈmeɪ.ʃən/ | An official indicator that things will happen as planned. |
| insert verb | /ɪnˈsɝt/ | To put in between or into. |
| relieve verb | /ɹɪˈliːv/ | To ease (a person, person's thoughts etc.) from mental distress; to stop (someone) feeling anxious or worried, to alleviate the distress of. |
| checkout noun | /ˈt͡ʃɛkˌaʊt/ | The process of checking out of a hotel, or the latest time to vacate a room in one. |
| breaker noun | /ˈbɹeɪkɚ/ | Something that breaks (something else). |
| suitcase noun | /ˈsutkeɪs/ | A large (usually rectangular) piece of luggage used for carrying clothes, and sometimes suits, when travelling. |
| lesson noun | /ˈlɛs.ən/ | A section of learning or teaching into which a wider learning content is divided. |
Phrasal verbs you will hear
| Word | Pronunciation | Meaning |
|---|---|---|
| come back verb | To return to a place. | |
| go back to verb | To stem from; to originate in. | |
| check out verb | To record the departure or withdrawal of someone or something (such as guests, employees, books, etc.). | |
| cool down verb | /kuːl ˈdaʊn/ | To become cooler; to be reduced in temperature. |
| go ahead verb | /ˌɡoʊ əˈhɛd/ | To proceed with; to begin. |
| go back verb | To return to a place or state after having been there at a previous time. | |
| go down verb | To descend; to move from a higher place to a lower one. |
Sentences worth repeating
Short, complete lines from the video that you can reuse in everyday conversation:
- How many nights are we staying?
- Did you make a reservation?
- Do you have the confirmation email?
- What date did you make it?
- What's your room number again?
Grammar in this video
The structures the speaker uses most, with the exact words from the video:
| Structure | In the video |
|---|---|
| Passive voice be + past participle — the focus is on what happens, not who does it | is broken · is stuck · was included |
| Advice with “should” should + verb — saying what is a good idea | should be · should we do · should go |
| Present continuous am/is/are + -ing — something happening right now or around now | They're checking · I'm putting · Is it working |
| Future with “will” will + verb — a decision, promise or prediction | will follow · will speak · I'll talk |
Pronunciation to watch
The speaker uses 91 contractions and reduced forms, such as I'm, I'll, don't. Say them the short way, as you hear them.
- The “sh” and “zh” sounds: reservation /ˌɹɛz.ɚˈveɪ.ʃən/, confirmation /ˌkɑn.fəɹˈmeɪ.ʃən/, confusion /kənˈfjuːʒən/
- Long words — get the stress right: reservation /ˌɹɛz.ɚˈveɪ.ʃən/, elevator /ˈɛləˌveɪtɚ/, confirmation /ˌkɑn.fəɹˈmeɪ.ʃən/, apologize /əˈpɑləˌd͡ʒaɪz/
How to practise with this video
- Listen to the whole video once without speaking and note the words you do not know.
- Shadow it sentence by sentence at normal speed, repeating each one until your rhythm matches the speaker.
- Record yourself and compare with the original, paying attention to words like reservation, elevator, desk.
What is the Shadowing Technique?
Shadowing is a science-backed language learning technique originally developed for professional interpreter training and popularized by polyglot Dr. Alexander Arguelles. The method is simple but powerful: you listen to native English audio and immediately repeat it out loud — like a shadow following the speaker with just a 1–2 second delay. Unlike passive listening or grammar drills, shadowing forces your brain and mouth muscles to simultaneously process and reproduce real speech patterns. Research shows it significantly improves pronunciation accuracy, intonation, rhythm, connected speech, listening comprehension, and speaking fluency — making it one of the most effective methods for IELTS Speaking preparation and real-world English communication.