Shadowing Practice: The ‘Old Rules’ of SaaS Still Win - Learn English Speaking with Video

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I see a lot of keyboard warriors out there shouting that AI is changing everything about SaaS, that the old rules are dead, that if you're not building AI native, you're already obsolete.
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They're f*ing wrong.
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After building multiple SaaS companies and investing in over 230 more, I can tell you there are fundamentals that haven't changed.
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If you ignore these, no amount of AI is going to save you.
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And one of them, AI is actually making it worse, not better.
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Now I want to be clear, I'm not saying AI doesn't matter.
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It's actually the biggest change to SaaS I've seen in my 20 years of doing this.
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You can build faster, test cheaper, ship more often.
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But those are tools.
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The fundamentals, the stuff that actually determines whether your business survives, those haven't changed.
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The first is you still have to solve a problem people care about.
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AI makes it easy to build solutions, but solutions without painful problems are just toys.
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Problem-solution-fit hasn't gone anywhere, and I'd argue it matters more now than ever.
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If you solve a problem that isn't painful enough for your customers, faster coding doesn't save you.
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In our last batch of companies that we funded through my SaaS accelerator, TinySeed, we reviewed hundreds and hundreds of AI-powered applications.
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And we funded, wait for it, three.
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The difference wasn't the AI, it was whether they'd found a real problem.
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The question hasn't changed.
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Would someone pay for this if it didn't have AI in the H1 or in in the description or anywhere in the code.
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Number two, you still have to talk to customers.
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AI makes it easy to feel like you've done customer research.
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You can scrape Reddit.
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You can summarize the complaints, generate a list of pain points, but that's not research.
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That's homework avoidance.
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Real product sense comes from talking to real people, and there's no shortcut for that.
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AI can analyze feedback at scale.
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It's true, but someone still has to understand the humans.
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You still have to talk to customers, gather feedback, and figure out what to build.
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This is the role of product.
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And AI will not do this for you.
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AI can summarize it, but someone still has to understand the humans, what they're saying, and what they're not saying.
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One of our Tiny Seed founders, Jason Buckingham, was a development manager at Microsoft.
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He wanted to build a SaaS, but he had no idea what to build.
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So he made 70 cold calls, not to validate an idea, but to find one.
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And out of those conversations, he discovered this whole world of senior living placement agents, basically realtors for elderly care, who are running their businesses on spreadsheets and sticky notes.
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With his co-founder, he built Senior Place.
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And because he actually talked to those people, he learned things no AI summary would ever surface.
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Like the fact that his average customer is a woman in her 50s or 60s who is, in her own words, not even acquainted with computers.
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That shaped everything about the product.
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You don't get that from a Reddit scrape.
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You get that from a phone call.
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Number three, you still have to market.
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AI can write your email your ads, your blog posts, it still can't make people care.
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Distribution is still the hard part.
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Marketing and sales are still the hard part and no tool is gonna do this for you.
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AI can help you produce that content.
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It can send outreach.
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I'm receiving dozens of these junky AI generated emails every day.
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It's not going to do distribution for you.
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You still need to think through and find a channel that works.
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You still have to earn attention.
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The founders who win aren't the ones with the best AI tools.
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They're the ones who figured out where their customers hang out and how to reach them.
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If you're thinking about this very topic about how to find a marketing channel that works, check out our recent video about the big five marketing strategies.
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We'll link it up in the description.
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Number four, you still have to understand churn and AI makes it worse.
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AI native companies have the worst retention I've ever seen in SaaS apps.
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I'm seeing 60, 70, 80% annual churn.
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That's not a revolution.
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That's a leaky bucket.
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So this is one where AI isn't just neutral.
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It's actively making things harder.
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It's making them worse for SaaS founders.
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The data is brutal.
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AI-native products have median gross retention around 40% compared to 90 plus percent for traditional B2B SaaS.
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A lot of what's being counted as ARR is really experimental budget, companies trying things out and not committing.
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People aren't leaving because of payment failures, they're leaving because the product didn't stick, it didn't work, it didn't live up to the promise that was made.
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Founders still have to diagnose why customers leave and fix root causes and not mask churn.
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AI doesn't solve churn, and in most cases, it accelerates it.
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These fundamentals aren't complicated, but they can be hard.
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And they're a lot harder if you're trying to figure them out on your own.
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One of the best things I ever did for my entrepreneurial journey was to join a mastermind.
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It's a small group of founders who meet regularly to share wins, talk through challenges, and hold each other accountable.
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And finding the right people is the hard part.
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That's why we started Mastermind Matching at MicroConf.
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We've successfully matched almost 1,800 founders across 64 countries.
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And applications for our next group of masterminds are open now.
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You can go to microconfmasterminds.com to apply.
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All right, so I have one more fundamental, and this one is less to do with technology and more to do with your mindset.
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It's execution over ideas.
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AI has made ideas cheap.
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Execution is still rare.
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This might be the most fundamental lesson in this video.
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These days, everyone can spin up a landing page.
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Anyone can generate code or ship a prototype in a weekend.
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That's not a moat.
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It's a starting line.
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The founders who win aren't the ones who ship fastest.
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They're the ones who stick around long enough to figure it out.
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Persistence and resilience still win.
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Startups will take years.
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I say all the time, think in terms of years, not months.
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And one of the most popular tweets I've sent out in the past few months said, overnight success takes a decade.
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AI might compress some timelines.
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It makes building faster, but it doesn't change the game.
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It just raises the stakes.
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If you're thinking about how to actually build a SaaS in this environment, not just the theory, but the practical reality, I just sat down with Jason Cohen.
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He's built two unicorns, WP Engine and SmartBear.
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We talked about how he would approach building a new SaaS today in the age of AI.
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That conversation is right here.
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Check it out.
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If you found this video helpful, please give it a like and subscribe.
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Thanks for watching.
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I'll see you next time.

About This Lesson

In this lesson, learners will focus on the importance of foundational principles in the SaaS (Software as a Service) business model. By engaging with the content, you will practice your English speaking practice and enhance your understanding of key concepts like problem-solution fit and the value of real customer interaction. This lesson will also guide you on how to incorporate the shadowing technique to better your pronunciation and comprehension skills.

Key Vocabulary & Phrases

  • SaaS: Software as a Service, a software distribution model.
  • Obsolete: No longer used or out of date.
  • Problem-solution fit: The alignment between a problem people face and a solution provided.
  • Customer research: Gathering information about customer needs and behaviors.
  • Real product sense: A deep understanding of what customers want and need.
  • Market: To promote or sell a product to consumers.
  • Distribution: The process of making a product or service available to consumers.
  • Feedback: Information or opinions about a product or service's performance.

Practice Tips

To maximize your learning experience, consider using the shadowing technique while watching the video. This involves repeating what you hear in real-time, which can significantly improve your English pronunciation. Given the fast pace of the speaker, take note of their intonation and rhythm. You can use a shadowing app or browse a shadowing site that allows you to practice along with the video. Here's how you can approach it:

  • Start by listening to a short segment, focusing on understanding the message.
  • Pause the video and repeat what you heard, mimicking the speaker’s tone and pace.
  • Repeat this process several times to build confidence and fluency.
  • Try to incorporate the key vocabulary into your own sentences as you practice.
  • Finally, record yourself to hear your progress and identify areas for improvement.

By integrating these techniques into your practice routine, you will not only enhance your speaking skills but also gain valuable insights into effective communication principles relevant in any field.

What is the Shadowing Technique?

Shadowing is a science-backed language learning technique originally developed for professional interpreter training and popularized by polyglot Dr. Alexander Arguelles. The method is simple but powerful: you listen to native English audio and immediately repeat it out loud — like a shadow following the speaker with just a 1–2 second delay. Unlike passive listening or grammar drills, shadowing forces your brain and mouth muscles to simultaneously process and reproduce real speech patterns. Research shows it significantly improves pronunciation accuracy, intonation, rhythm, connected speech, listening comprehension, and speaking fluency — making it one of the most effective methods for IELTS Speaking preparation and real-world English communication.