Shadowing Practice: Essential Questions to Ask during stakeholder Interviews and Workshops - Business Analyst Techniques - Learn English Speaking with Video
Elige un modo de práctica
Cada modo abre una sala de práctica a pantalla completa.
102 oraciones
Si las oraciones son demasiado cortas o largas, haz clic en Editar para ajustarlas.
1
Hey everybody, welcome back to another business analysis video.
2
In today's video, we'll be exploring the topic,
3
what questions do I ask during stakeholder interviews?
4
As business analysts, part of our work is to speak with stakeholders,
5
to draw out requirements and to understand stakeholder processes
6
but before we have these meetings we need to prepare questions
7
why are we going to these meetings first we need to understand what is the purpose of the meeting
8
and what questions
9
and information am i trying to draw out from the stakeholder i decided to do this
10
because i had a person contact me to ask about a project
11
that she's doing
12
and she was asking what sort of questions should I ask
13
in my interviews I don't know how to think of the
14
questions I don't know how to ask I don't know what I'm asking
15
and as newbie business analysts
16
and experienced business analysts it can be quite challenging to think
17
about what questions you're asking during these interview sessions with your stakeholders
18
and you might also worry to not miss out certain information that you're trying to draw from the stakeholder.
19
Now, before I go into today's video,
20
stakeholder interviews have different reasons for having them, right?
21
You could be doing that to understand their current processes.
22
You could be doing the meeting to gather requirements.
23
You could be doing the meetings to verify requirements and various other reasons.
24
Right?
25
So first you want to determine what exactly is the reason for my meeting for this stakeholder
26
so as a business analyst what you want to do first
27
before you have your interview with the stakeholder is to prepare
28
right how do you prepare you want to research your stakeholder
29
you want to know who is your stakeholder what is their role what are their pain points
30
and what do they expect from the project so obviously you want to prepare before you go into that meeting.
31
So there are so many different types of questions to ask in your stakeholder interview meetings.
32
I'll cover two types today but there are so many other different types.
33
If you'd like to know the various other types with real
34
life examples click the link in description box to have access to an ebook
35
that really really specifies all the various types of questions you can ask together with project examples.
36
Okay so let's go back into the types of questions you ask.
37
There are two types I'm covering today which is open-ended questions and scenario-based questions.
38
For your meetings you can start with open-ended questions such as can you describe the current process?
39
What you currently do?
40
Can you describe, can you walk me through your as-is process?
41
Another question could be what challenges are you currently facing in your day-to-day work,
42
in the tasks that are involved in the project?
43
So those are two types of open-ended questions to ask during your stakeholder interviews.
44
The second type is the scenario-based questions.
45
You want to think of a scenario within the process that the stakeholder has possibly just explained.
46
So with scenario-based questions, you are very much more specific, right?
47
An example, how would you handle a claim dispute?
48
So
49
if we go back to the first open-ended question where it
50
says can you describe the current process let's assume it has
51
to do with a claims process the stakeholder has explained it you can then go
52
and ask specific questions relating to that process that the stakeholder has just described how would you handle a claim um
53
a little fly flying around here how would you handle a clean dispute another example is what is the process
54
when a customer files multiple claims the stakeholder in your initial open-ended question could have talked about multiple claims
55
that clients are able to claim
56
so you want to kind of dive deep i remember in
57
one of my videos i talked about asking questions diving deeper even Even though your stakeholder has explained the process,
58
more questions will come up from that initial explanation of the end-to-end process of their tasks,
59
of what they do on a daily basis, right?
60
As a stakeholder is also talking about their process,
61
they will also start to pinpoint some issues that they experience within those processes.
62
And you can then further clarify those pain points.
63
Coming back to the scenario-based questions.
64
So those are the two types I could give an example of.
65
How would you handle a process?
66
How would you handle a specific impact on the process,
67
such as claims disputes?
68
Or what is the process when a customer files multiple claims?
69
Now, once you've asked all the questions,
70
you are obviously taking notes,
71
typing or documenting or writing the answers to these questions.
72
You want to feedback.
73
Do a feedback loop with the stakeholder so that you ensure clarity of what you've just discussed with the stakeholder.
74
So don't just document it and say oh thank you for your time
75
and whatever and close the meeting you want to do a feedback loop how do you
76
that you want to summarize what you've understood from the discussion
77
you've just had this feedback loop you can do it during your meeting during your interview questions
78
and you can also do it at the end of the
79
meeting it's good to do a final one at the end of the meeting
80
but you can also do feedback loops within between questions one example is
81
so if i'm hearing you correctly you need x y
82
and z right you're just trying to clarify what the stakeholder has just explained
83
and they might even dive deeper and explain it a bit more
84
so that you really understand what they're saying just to ensure clarity
85
so always do
86
that feedback loop for each of the questions you've asked of
87
each of the answers you've received from the questions you've asked and then at the end of the meeting.
88
So that's it for today.
89
I just wanted to give those two quick examples of questions you can ask during stakeholder interviews.
90
So in conclusion, please remember that stakeholder interviews are not just about asking questions.
91
You're not just asking questions.
92
You are trying to also understand the needs of the stakeholders.
93
So don't just only focus on the questions you're going to ask, right?
94
So it doesn't impact the outcome that you're trying to get from the meeting.
95
Focus on actively listening to the stakeholder and understanding what their needs are.
96
So that's it for today's video.
97
I hope you've enjoyed that content.
98
Please don't forget to like,
99
subscribe and share the content.
100
You never know who it might help.
101
As always, thank you for watching and I'll see you in my next one.
102
Peace!
Descargar app
Todo lo que necesitas para hablar con fluidez
Pronunciación con IAEvalúa cada oración
Práctica de IPADomina cada sonido
VocabularioConstruye tu banco de palabras
Juego de vocabularioAprende mientras juegas
Mismo canal
FOR YOU
Recomendar Video
![[2026] TOEFL iBT Speaking Take an Interview | Step-by-Step Strategies #0008](https://img.youtube.com/vi/Bo4ARkCDQLk/mqdefault.jpg)
C12
160 oraciones
[2026] TOEFL iBT Speaking Take an Interview | Step-by-Step Strategies #0008
TOEFL PrepBusiness EnglishInterview English
C12
154 oraciones
Manual Testing: QA Interview Preparation Questions and Answers
Business EnglishInterview EnglishUniversity Students
C14
24 oraciones
Financial Analyst: Top 3 Interview Questions & Answers
Business EnglishInterview EnglishUniversity Students
C15
244 oraciones
4 Sales Questions So Good Prospects Will Close Themselves
Business EnglishInterview EnglishWorking Adults
C17
99 oraciones
How to Answer System Design Interview Questions (Complete Guide)
Business EnglishInterview EnglishUniversity Students
C12
148 oraciones
SCRUM MASTER Interview Questions & ANSWERS for 2024! (How To PREPARE for a SCRUM MASTER INTERVIEW!)
Business EnglishInterview EnglishWorking Adults
C1205 oraciones
Business Analyst Interview Questions & Answers - Scenario Based Questions
Business EnglishInterview EnglishWorking Adults
C11
182 oraciones
How to organize and present your design explorations for feedback
Business EnglishWorking Adults
B23
38 oraciones
Interview Practice
Business EnglishInterview EnglishUniversity Students
B24
231 oraciones
My Senior UX Design Interview Experience | tips, questions, prep, & more!
Business EnglishInterview EnglishUniversity Students
B27
960 oraciones
How to explain a project you workede on in 30 Minutes | Business English Learning
Business EnglishInterview EnglishWorking Adults
B22
195 oraciones
The Emirates Interview Questions That Catch EVERYONE Off Guard
Business EnglishInterview EnglishUniversity Students
Vocabulario y notas de pronunciación para esta lección
Esta lección de conversación de nivel C1 se basa en el vídeo “Essential Questions to Ask during stakeholder Interviews and Workshops - Business Analyst Techniques”. Las palabras que más se repiten: stakeholder, meeting, process, interview, type. Este vídeo tiene 102 frases y 1151 palabras para practicar shadowing. La parte hablada dura 6:32. El hablante habla a un ritmo natural de unas 176 palabras por minuto, cercano a una conversación cotidiana. El 88 % de las palabras está entre las 3.000 más comunes del inglés; conviene repasar el resto antes de empezar.
Vocabulario clave de este vídeo
Las 15 palabras más avanzadas del vídeo, con su pronunciación y significado:
| Palabra | Pronunciación | Significado |
|---|---|---|
| feedback sustantivo | /ˈfiːdˌbæk/ | valoración, comentario |
| loop sustantivo | /luːp/ | lazo, lazada |
| scenario sustantivo | /sɪˈnɛəɹioʊ/ | escenario, supuesto |
| dispute sustantivo | /dɪˈspjuːt/ | disputa, contencioso |
| requirement sustantivo | /ɹɪˈkwaɪɹmənt/ | exigencia, requisito |
| dive verbo | /daɪv/ | bucear, somorgujar |
| clarity sustantivo | /ˈklæɹ.ɪ.ti/ | claridad |
| clarify verbo | /ˈklæɹ.ɪ.faɪ/ | clarificar |
| topic sustantivo | /ˈtɑpɪk/ | tema, tópico |
| explanation sustantivo | /ˌɛkspləˈneɪʃən/ | explicación |
| conclusion sustantivo | /kənˈkluːʒən/ | conclusión, neta |
| outcome sustantivo | /ˈaʊtkʌm/ | resultado |
| explore verbo | /ɪkˈsploɹ/ | explorar |
| relate verbo | /ɹɪˈleɪt/ | relatar |
| actively adverbio | /ˈæktɪvli/ | activamente, enérgicamente |
Phrasal verbs que vas a escuchar
| Palabra | Significado |
|---|---|
| draw out verbo | sonsacar |
| miss out verbo | perdérsela |
Frases que vale la pena repetir
Frases cortas y completas del vídeo que puedes reutilizar en la conversación diaria:
- What you currently do?
- Can you describe, can you walk me through your as-is process?
- An example, how would you handle a claim dispute?
- How would you handle a process?
- You're not just asking questions.
Pronunciación a tener en cuenta
El hablante usa 29 contracciones y formas reducidas, como you've, don't, you're. Dilas en su forma corta, tal como las oyes.
- Los sonidos de “sh” y “zh”: explanation /ˌɛkspləˈneɪʃən/, conclusion /kənˈkluːʒən/
Sonidos difíciles para hispanohablantes:
- s + consonante al inicio — sin añadir una “e” delante: specify /ˈspɛs.əˌfaɪ/, stakeholder /ˈsteɪkˌhəʊl.də/
- /v/ — no es /b/: los dientes tocan el labio inferior: dive /daɪv/, actively /ˈæktɪvli/, verify /ˈvɛɹɪfaɪ/
Cómo practicar con este vídeo
- Escucha el vídeo entero una vez sin hablar y anota las palabras que no conoces.
- Empieza a velocidad 0,75×, haz shadowing frase por frase y vuelve a la velocidad normal cuando te resulte fácil.
- Grábate y compara con el original, prestando atención a palabras como feedback, loop, scenario.
¿Qué es la Técnica de Shadowing?
Shadowing es una técnica de aprendizaje de idiomas respaldada por la ciencia, desarrollada originalmente para la formación de intérpretes profesionales y popularizada por el políglota Dr. Alexander Arguelles. El método es simple pero poderoso: escuchas audio en inglés nativo y lo repites en voz alta de inmediato, como una sombra que sigue al hablante con solo 1-2 segundos de retraso. A diferencia de la escucha pasiva o los ejercicios de gramática, el shadowing obliga a tu cerebro y músculos de la boca a procesar y reproducir simultáneamente patrones de habla reales. Las investigaciones muestran que mejora significativamente la precisión de la pronunciación, la entonación, el ritmo, el habla conectada, la comprensión auditiva y la fluidez al hablar, convirtiéndola en una de las metodologías más efectivas para la preparación del IELTS Speaking y la comunicación en inglés en el mundo real.