Pratique du Shadowing: Professional Communication Skills [BUSINESS COMMUNICATION PRO] - Apprendre l'anglais à l'oral avec la vidéo
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Professional communication skills can make or break your career.
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So learn a few skills here that are going to set you apart from your colleagues.
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And if you stay tuned to the end of this video, I have something really interesting for you.
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Hi, if you're new here, welcome.
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Don't forget to subscribe to the best career and project management advice coming to you every Wednesday.
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By improving your communication skills at work, you're just going to increase your probability of success.
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So let's learn about what those top communication skills are so that you can rock it at work.
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Let's get to this video.
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Body language speaks volumes.
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So I know this is interesting for the first one.
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We sometimes think about communication as being our words but a lot of communication comes through our body language.
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So there's positive body language and there's negative body language.
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So let's kind of get into some examples of what positive
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body language is like well just what i'm doing right now
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is i'm focusing my attention on you my eyes are directly looking at you
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and that's really important it shows the intentiveness some really other
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interesting ones too is a little bit of a head tilt
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that shows the interest of what the individual is saying one thing too is
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when you rub your hands together in glee or excitement
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that means i'm totally listening to what you're saying
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that becomes really important how we use our body and most of the time actually is unconsciously.
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So I want you to really be aware now of how your body is presenting itself.
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Now let's talk about those negative types of body language.
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This one right here is really dependent upon how it's done
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because I'll be honest there are times I myself am talking to someone and I really don't know what to do,
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where to put my arms so my head is tilted my arms are just crossed
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because i don't have pockets
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and it's just a little bit of a natural reaction i'm
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still attentive i am putting up a little bit of a guard in the sense of give me my space
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but i'm still attentive but you have to be careful with this one
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because if your arms are crossed and then you're sideways like hmm
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and you can see by the body language i'm really not into it
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or worse yet looking elsewhere and then coming back here
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that in itself another one too you may see a lot
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and a lot of people don't know that they do this is
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when they're sitting at a table
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and you ever hear the Jimmy leg going where it's like tap tap tap tap tap
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or worse yet you're on a table
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and you can see them tapping like this and it's an impatient tap
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so those are things to really consider is watch your body language what is it doing without you realizing
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that it's doing it look I'm a hand talker
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and I'm trying really hard not to talk with my hands
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because I really want you to focus on what I'm saying
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so it's important for you to really analyze it
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if you can why don't you with a friend have them videotape you
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so you can see what kind of body language you unconsciously do
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so that you can see if you can improve it particularly
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if it's on the negative side manage your nerves it is really really important
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when you are communicating with people particularly if it's something
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that is really important maybe a little bit high stressful
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so your nerves are a little bit on edge maybe you're presenting to some really important people
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or you're doing a media shot all of
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that is all about the nerves
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so learning how to calm the nerves down are really going
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to be important for you to improve the communication skill
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so what are some techniques you can do to help calm those nerves well just what I did take some deep breaths.
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Take some belly deep breaths.
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Really ensure to breathe in through the nose, out with the mouth.
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That's very purposeful.
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Not short breaths, but you really want to be able to get full body breaths.
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It's just going to calm the pace of your nervous heart down.
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Something else you may want to consider too is visualization.
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It is so powerful to visualize how you're going to be communicating.
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So if you are going to be presenting and your nerves are up, visualize how that's going to unfold all in a positive way.
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Think about it over and over.
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There have been studies that have shown athletes visualizing them scoring a goal and them actually having a higher probability
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rate of scoring that goal because of the mental visualization.
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It's not just about physically doing it it's about getting our mind prepared as well
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which leads me to the last point on mindfulness
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consider meditating consider taking even just five minutes in your day before you even start it
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and you're having that big important meeting where you are nervous
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and you need to communicate to ground yourself through meditation clearing the mind and
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if you can't do it first thing in the morning try
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to do it right before you're about to present go away in a corner somewhere shut a door just really
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try to dump as much as you can and have a clear mind so that you can focus, take some deep breaths, visualize the success you're going to have,
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and that does have a really positive impact.
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Focus on the can versus the can't.
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So why is this so important when it comes to business communication?
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Well, how we speak to others in regards to information really plays an important factor in how they interpreted us
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and their impression of us.
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So if we're communicating on a business level to other people
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and all of our ideas are about how we can't do something, even though we are positive in nature, that actually has a negative impact on how they view us.
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Are we problem solvers?
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Are we problem, are we trying to find solutions?
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Or are we just the individuals who tell us why we can't do it
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and don't come up with any type of alternative to make it happen
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so it's really easy again to fall back on nerves think about why it won't be successful
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and now I want you to switch it around nothing wrong about thinking why it won't be successful
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but think about how you can do it maybe you have to tweak an idea
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that was presented maybe it has to be a whole new approach
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but the way you communicate your ideas in business becomes really important
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and focus on the can versus the can't really critical
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when it comes to business communication active listening all right you've heard me in many videos talk about active listening
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and how important this is for professional communication
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it is not just about the words that we say
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or even our body language
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but it's actually truly being able to listen to what the other person is saying
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that becomes really important do not formulate your thoughts for the next point
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or for you to come up with a better idea
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because you're not really in that moment
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that present moment of listening to what they're saying
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so this is a skill set it is something you have
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to practice all right particularly in a society where we all want to make our point
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because we all have something amazing to say right sound familiar
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look i work on this too
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because it's really easy for me to talk right look what i'm doing right now talking away
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but listening becomes extremely important so what can you do with listening a really good technique
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that I use all the time in my workshops is I
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will reiterate what the person said to me on the last sentence
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or I'll say just so I'm understanding correctly what you're trying to tell me
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and what I interpreted as is ABCD is
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that correct it's just a validation and what's really cool
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when you do that it's acknowledging what the other person is saying there's respect with
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that and that becomes extremely important with communication
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because communication is not a one -way street it's a two
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-way street writing better emails yes emails are all about our
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communication as well i'm not just talking about verbal communication or
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when we're together live what we say in our emails
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and how we say it has a huge impression on our prefers on our professional communication skills
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and how people view us in fact you can check out a video
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that i have which is strictly all about how to write awesome emails definitely recommend that you look at that.
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But why is it that our emails are so important?
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Because you don't have the benefit of inflection.
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You don't have the benefit of body language.
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And things can be misinterpreted really quickly with emails.
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So what are some things that you can do?
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Number one, proofread.
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All right.
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When you do an email, just don't send it out.
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And my kryptonite is grammar and spelling.
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So I try to proofread as much as I can.
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Yeah, I'm not perfect, but I definitely just can't send out an email right away.
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I do need to proofread.
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Ensure you don't CC everybody.
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That's the worst.
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Okay.
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Why are you inviting everyone on this email when it's really just between you and I?
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You also want to ensure that your emails are concise, just like language of speaking to someone.
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You don't want to give them a long winded story.
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I'm a big believer in bullet point what it is you want to say.
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And if you have something that's extremely long that they have to read, make it an attachment.
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It just makes it for clear and concise language and bullet points are to the point.
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And if you know them well, I sometimes end things off with a smiley face just to show that what I'm saying here really is, hey, it's all good.
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So definitely look at your email communication, big part of professional communication that can definitely make or break you in the professional world.
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Now that you have some great tips on how to improve your professional communication skills,
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I want to start talking about projects because you probably do tons of projects and don't even realize that you do them.
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So what is a project?
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Well it has a definitive start and end date, usually a unique deliverable.
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And in some cases, it's cross -functional where you have to bring in people to help you that you wouldn't normally do.
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So if professional communication skills are really important, your project management skills are just as important.
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So I want you to go in the download below
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and grab this free guide on how to ensure that your projects are successful.
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Don't forget to subscribe to this channel, like this video, and please share it with all the people that you know.
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Do you have any professional communication skills that you use constantly
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that are successful for you I would love to hear from
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you please put it in the comments below until the next video see you later
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Vocabulaire et conseils d’expression pour cette leçon
Cette vidéo contient 156 phrases et 1919 mots à répéter en shadowing. La partie parlée dure 10:33. Le locuteur parle vite, environ 182 mots par minute : attendez-vous à des liaisons et à des sons réduits. 89 % des mots font partie des 3 000 mots les plus courants en anglais, le vocabulaire est donc facile à suivre.
Vocabulaire clé de cette vidéo
15 mots de la vidéo à retenir, avec leur prononciation et leur sens :
| Mot | Prononciation | Sens |
|---|---|---|
| skill nom | /skɪl/ | habileté, compétence |
| nerve nom | /nɝv/ | nerf |
| communicate verbe | /kəˈmjuːnɪkeɪt/ | communiquer |
| technique nom | /tɛkˈniːk/ | technique |
| impression nom | /ɪmˈpɹɛʃn̩/ | impression |
| versus | /ˈvɝsəs/ | contre, face à |
| bullet nom | /ˈbʊlɪt/ | balle, projectile |
| probability nom | /ˌpɹɑ.bəˈbɪl.ə.ti/ | probabilité |
| subscribe verbe | /səbˈskɹaɪb/ | abonner, s'abonner |
| interpret verbe | /ɪnˈtɜː.pɹɪt/ | interpréter |
| pocket nom | /ˈpɑ.kɪt/ | poche |
| elsewhere adverbe | /ˈɛlsˌʍɛɹ/ | ailleurs |
| pace nom | /peɪs/ | pas |
| invite verbe | /ɪnˈvaɪt/ | inviter, convier |
| physically adverbe | /ˈfɪz.ɪ.kli/ | physiquement |
Les verbes à particule que vous entendrez
| Mot | Sens |
|---|---|
| come up with verbe | inventer, imaginer |
| check out verbe | mater, regarder |
| come back verbe | revenir |
| put up verbe | placer |
Prononciation à surveiller
Le locuteur utilise 57 contractions et formes réduites, comme I'm, don't, you're. Prononcez-les sous leur forme courte, telles que vous les entendez.
- Les sons « th »: breathe /bɹiːð/, athlete /ˈæθ.liːt/
- Les sons « sh » et « zh »: impression /ɪmˈpɹɛʃn̩/, workshop /ˈwɝk.ʃɑp/, meditation /mɛdɪˈteɪʃn̩/, validation /ˌvæl.əˈdeɪ.ʃən/, impatient /ɪmˈpeɪʃənt/
- Mots longs — placez bien l’accent: communicate /kəˈmjuːnɪkeɪt/, probability /ˌpɹɑ.bəˈbɪl.ə.ti/, definitive /dɪˈfɪn.ɪ.tɪv/, validation /ˌvæl.əˈdeɪ.ʃən/, unconsciously /ˌʌnˈkɑnʃəsli/
Comment s’entraîner avec cette vidéo
- Écoutez la vidéo en entier une fois sans parler et notez les mots que vous ne connaissez pas.
- Commencez à la vitesse 0,75×, répétez phrase par phrase, puis revenez à la vitesse normale quand cela devient facile.
- Enregistrez-vous et comparez avec l’original, en faisant attention à des mots comme skill, nerve, communicate.
La grammaire de cette vidéo
Les structures que le locuteur utilise le plus, avec les mots exacts de la vidéo :
| Structure | Dans la vidéo |
|---|---|
| Voix passive be + participe passé — l’accent est mis sur ce qui arrive, pas sur qui le fait | is tilted · are crossed · was presented |
| Present perfect have/has + participe passé — une action passée qui compte encore maintenant | have been · you've heard |
| Possibilité avec « might / may » might/may + verbe — quelque chose de possible mais pas certain | may see · may want |
| Superlatifs the -est / the most … — le plus haut ou le plus bas d’un groupe | the best · the worst |
Qu'est-ce que la technique du Shadowing ?
Le Shadowing est une technique d'apprentissage des langues fondée sur la science, développée à l'origine pour la formation des interprètes professionnels. Le principe est simple mais puissant : vous écoutez de l'anglais natif et le répétez immédiatement à voix haute — comme une ombre suivant le locuteur avec un décalage de 1 à 2 secondes. Les recherches montrent une amélioration significative de la précision de la prononciation, de l'intonation, du rythme, des liaisons, de la compréhension orale et de la fluidité.