Pratique du Shadowing: TRAVEL AGENT Interview Questions & ANSWERS! (How to PASS a Travel Agent or CONSULTANT Interview!) - Apprendre l'anglais à l'oral avec la vidéo
Choisissez un mode d'entraînement
Chaque mode ouvre une salle d'entraînement en plein écran.
125 phrases
Si les phrases sont trop courtes ou trop longues, cliquez sur Edit pour les ajuster.
1
Hello there.
2
My name is Richard McMunn from the interview training website PassMyInterview.com.
3
And in this tutorial, I will teach you how to pass a travel agent interview.
4
So if you are applying to become a travel agent with any company or organization,
5
make sure you stay tuned because I promise to help you pass your interview at the very first attempt.
6
And to achieve that goal, this is what I will cover during this tutorial.
7
Number one, I will give you a list of travel agent interview questions you must prepare for.
8
These questions come up all the time during travel agent interviews.
9
Number two, I will give you two important tips for answering each of those travel agent interview questions correctly,
10
so you get the highest scores possible.
11
Number three, I will then give you a brilliant example answer to each of those travel agent interview questions to help you pass.
12
And then finally, number four, I will tell you where you can instantly download these slides
13
plus my full set of 100 great answers to tough interview questions in a PDF guide.
14
And just very quickly, if If you are new to my channel, please make sure you hit that subscribe button.
15
Literally thousands of you, and I mean thousands of you, are passing your interviews at the first attempt.
16
I can only help you if you are subscribed.
17
Please give the video a thumbs up.
18
Please give it a like, because that really does motivate me to create more content for you.
19
Thank you very much indeed.
20
Okay.
21
The first travel agent interview question I want you to prepare for is, tell me about yourself.
22
Here's two important tips, and I will then give you a brilliant example answer.
23
Tip number one.
24
This is going to be the first travel agent interview question you must answer.
25
Travel agents must be confident communicators, so make sure you practice your answer before you attend your interview.
26
And tip number two.
27
In your answer, talk about your ability to build connections with people,
28
engage customers in conversation, ask the right questions to determine their travel requirements,
29
and then ultimately sell them their dream holiday.
30
To help you pass your interview, here's a brilliant example answer.
31
Tell me about yourself.
32
Here we go.
33
Thank you for inviting me to be interviewed for this travel agent position with your company would describe myself as a confident,
34
friendly and positive person who enjoys interacting with people.
35
I have always been attracted to the travel industry because my personality lends itself to excellent customer service,
36
listening to people's needs and doing all I can to find them the right holiday at the right price.
37
I am a high achiever.
38
In my last job, my manager often praised me because customers would return to our travel agency
39
after I sold them a holiday.
40
Now, if you hire me as a travel agent, I will be a great ambassador for your agency, be positive and upbeat when welcoming and serving customers,
41
and keep learning and improving so my sales and conversion rates are always strong.
42
That's a really great answer, a confident answer to that first travel agent interview question, tell me about yourself.
43
Now you can either pause the video if you want to
44
and write down the questions and answers as we work through them together. Or
45
if you wait, I will soon tell you where you can download these slides
46
with the answers plus my full set of 100 brilliant answers to difficult interview questions.
47
Here's the next question I want you to prepare for, and that is, what skills are needed to work as a travel agent?
48
Here's two tips and I will then give you a brilliant top-scoring answer.
49
Tip number one.
50
This common travel agent interview question catches people out because they haven't considered the essential skills needed to excel in the role.
51
Make sure you take the time to read the job description before you attend your travel agent interview.
52
And tip number two, in your answer, don't forget to talk about the need to be highly organized, possess excellent listening skills, be friendly,
53
adaptable and flexible, and also be capable of selling holiday packages using ethical negotiation and persuasion skills.
54
So here's my top scoring answer to help you.
55
What skills are needed to work as a travel Here we go.
56
You need a diverse set of skills to be a competent travel agent.
57
Great customer service, communication skills, and being efficient and organized are at the top of the list.
58
Without great service or the ability to listen to your customers' needs, people will not come back to the travel agency or recommend it to their friends.
59
As a travel agent, you must be highly organized in your work, use investigative skills to quickly find a holiday that meets your customer's requirements,
60
and have the determination and resilience to keep going until you find the right deal that your customer is happy with.
61
Finally, you need excellent sales capabilities, including the ability to persuade, negotiate, and overcome all sales objections.
62
So, that's another Now, top-scoring answer that will help you pass your travel agent interview at the very first attempt.
63
Now don't go anywhere because I still have more questions and answers to give you.
64
But when you're ready, click that link
65
that has appeared in the top right-hand corner of the video and you can head straight through to my website, PassMyInterview.com,
66
and you can instantly download a copy of these slides plus my full set of 100 brilliant answers to difficult interview questions.
67
But here's the next question for you.
68
What is good customer service?
69
Here's two tips.
70
Tip number one.
71
This is another common travel agent interview question that I strongly recommend you prepare for.
72
Make sure you have a confident answer prepared to show that you fully appreciate the different elements of great customer service.
73
Tip number two, in your answer, talk about making the customer feel welcomed,
74
appreciated, listened to, and then going above and beyond to find the right holiday that meets their needs and budget.
75
Here's a great example answer to help you.
76
What is good customer service?
77
Here we go.
78
Good customer service is all about making the customer feel valued,
79
appreciated, welcomed, then going out of your way to find the right holiday package that caters for their every need and budget.
80
Good customer service is asking the right questions, listening to what the customer is saying, making them feel nothing is too much trouble,
81
and ensuring the experience is a pleasurable one
82
that means they want to come back to the travel agency again in the future
83
and recommend it to their friends and family.
84
Finally, good customer service is communicating clearly, responding quickly to any problems or concerns the customer might have,
85
and following up to check they are happy with the service they have received."
86
That is a brilliant answer that will help you pass your travel agent interview at the very first attempt.
87
Here is the next question.
88
What is your sales process?
89
Here's two tips before I give you my top-scoring response.
90
Tip number one.
91
Now, the ultimate goal of of a travel agent is to sell holidays.
92
But to be successful at that, you must understand the sales process you will use to convert leads into paying customers.
93
Tip number two in your answer.
94
Talk about the different sales steps you follow
95
and make sure you mention the importance of listening to your customers to establish their holiday requirements.
96
Remember, nobody likes a pushy travel agent, but it is your job to sell holidays, so you must be confident.
97
Here we go.
98
What is your sales process?
99
I start by welcoming the customer and making them feel valued and appreciated.
100
I might say, welcome to our travel agency.
101
My name is Richard, and I am here to ensure you get the right holiday at the best price possible.
102
Can you start by telling me what your holiday requirements are, please.
103
I will then listen, take notes, and ask further questions to clarify their exact holiday requirements and budget.
104
Once I have found the customer's several holiday options and explain the benefits of each, I will discuss add-ons including car hire,
105
travel to and from the airport, trips and insurance, etc. Finally,
106
when the customer is satisfied with the holiday package I have put together for them,
107
I will close the sale and finalize the details and their itinerary." That's a brilliant answer.
108
So, all you have to do is to change the name from Richard to your own name.
109
Okay.
110
So, the next thing I want you to do is click
111
that link right now in the top right-hand corner of the video, head straight through to my website,
112
PassMyInterview.com, and you can instantly download these slides plus my full set of 100 brilliant answers to difficult interview questions.
113
These are fantastic resources, and they're going to put you ahead of the competition at your forthcoming travel agent interview.
114
Make sure you check out that package right now by clicking the link in the top right-hand corner of the video.
115
Please make sure you hit that subscribe button.
116
Literally thousands of you are passing your interviews.
117
I want to help you, but I can only do that if you are subscribed to the channel.
118
Please don't forget to give the video a like.
119
By liking the video, it tells me you find the sample answers and tips useful, and it also motivates me to create more content for you.
120
Thank you very much indeed.
121
And don't forget to connect with me on LinkedIn.
122
I have put my LinkedIn link in the description below the video.
123
It's always a pleasure to connect with like-minded professionals such as yourself.
124
Thank you so much for watching and I wish you all the best for passing your travel agent interview.
125
Have a wonderful day.
Télécharger l'application
Tout pour parler couramment
Prononciation IAChaque phrase notée
Phonétique (IPA)Maîtrisez chaque son
VocabulaireEnrichissez votre lexique
Jeu de vocabulaireApprenez en jouant
Même chaîne
B22
SAFETY OFFICER Interview Questions & Answers | (HSE Safety Officer Questions & Answers!)
Interview EnglishWorking Adults
B23
CABIN CREW Interview Questions and Answers! PASS Your Cabin Crew Interview!
Interview EnglishWorking Adults
B22
LAST-MINUTE INTERVIEW PREP! (How to PASS in UNDER 10 MINUTES) 100% PASS!
Interview EnglishWorking Adults
B23
TOP 7 SITUATIONAL Interview Questions & ANSWERS!
Interview EnglishWorking Adults
B11
SOFTWARE ENGINEER Interview Questions & TOP SCORING ANSWERS!
Interview EnglishWorking Adults
B21
SUPPLY CHAIN MANAGER Interview Questions & Answers! HOW TO PASS a Supply Chain Management Interview!
Interview EnglishWorking Adults
B25
16 AMAZON STAR METHOD INTERVIEW ANSWERS! (Amazon Leadership Principles Interview Questions!)
Interview EnglishWorking Adults
B22
22 ACCOUNTS PAYABLE INTERVIEW QUESTIONS & ANSWERS! How to PASS an ACCOUNTING Job Interview!
Business EnglishInterview EnglishWorking Adults
B22
QUALITY CONTROL Interview Questions & Answers! (Inspector, Manager + Assessor Interview Questions!
Business EnglishInterview EnglishUniversity Students
B22
HOW TO ANSWER: Tell Me About Yourself! INTERVIEW QUESTION (How to INTRODUCE YOURSELF in INTERVIEWS!)
Interview EnglishWorking Adults
C12
SCRUM MASTER Interview Questions & ANSWERS for 2024! (How To PREPARE for a SCRUM MASTER INTERVIEW!)
Business EnglishInterview EnglishWorking Adults
B25
10 INCREDIBLY POWERFUL WORDS TO SAY IN A JOB INTERVIEW! (How to PASS a Job Interview!)
Business EnglishInterview EnglishUniversity Students
B12
ACCOUNTS RECEIVABLE INTERVIEW QUESTIONS & ANSWERS (Pass an Accounts Receivable Clerk job Interview!)
Interview EnglishWorking Adults
B26
10 ‘GREAT THINGS TO SAY’ in a JOB INTERVIEW for GUARANTEED SUCCESS! (Job Interview Tips!)
Business EnglishInterview EnglishUniversity Students
B210
How To Introduce Yourself In An Interview! (The BEST ANSWER!)
Business EnglishInterview EnglishUniversity Students
B22
17 QUESTIONS TO ASK AT THE END OF A JOB INTERVIEW! (GET HIRED FAST!)
Business EnglishInterview EnglishUniversity Students
B1HOTEL INTERVIEW QUESTIONS & ANSWERS! (How to PREPARE for a HOTEL JOB INTERVIEW!)
Business EnglishInterview EnglishUniversity Students
B27
AI (Artificial Intelligence) JOB INTERVIEW QUESTIONS & ANSWERS! (How to PASS an AI JOB INTERVIEW!)
Business EnglishInterview EnglishUniversity Students
B2GRAD SCHOOL Interview Questions and Answers! (How to PASS a GRADUATE SCHOOL Interview!)
Interview EnglishUniversity StudentsWorking Adults
B2PHONE INTERVIEW QUESTIONS & ANSWERS! (A Real ‘LIVE’ Telephone Job Interview Example!)
Business EnglishInterview EnglishUniversity Students
FOR YOU
Vidéo recommandée
B15
32 phrases
Job Interview at a Marketing Agency
British AccentBusiness EnglishInterview EnglishWorking Adults
B13
87 phrases
How to Pass Call Center Interview in 1 Day (Even No English, No Experience)
Business EnglishInterview EnglishWorking Adults
B22
65 phrases
English Job Interview Tips and Tricks 3 | English Job Interview Preparation
Business EnglishInterview EnglishWorking Adults
B22
195 phrases
The Emirates Interview Questions That Catch EVERYONE Off Guard
Business EnglishInterview EnglishUniversity Students
B22
109 phrases
Doing This (Almost) GUARANTEES You Get Hired In A Job Interview!
Business EnglishInterview EnglishUniversity Students
B28
63 phrases
What is Your Biggest Weakness? (Ace this Interview Question!)
American AccentBusiness EnglishInterview EnglishUniversity Students
B21
195 phrases
How I Interview New Massage Clients (With Demonstration)
Business EnglishInterview EnglishWorking Adults
B2182 phrases
🔥HR Interview Questions and Answers (2025) | Top HR Interview Questions for Freshers | Intellipaat
Business EnglishInterview EnglishUniversity Students
B22
312 phrases
Phone Interview with a Recruiter
Business EnglishInterview EnglishUniversity Students
B11
286 phrases
Perfect Cv for Cruise ships @Theshepherds-2022
Business EnglishInterview EnglishWorking Adults
Vocabulaire et conseils d’expression pour cette leçon
Cette leçon d’expression orale de niveau B2 s’appuie sur la vidéo « TRAVEL AGENT Interview Questions & ANSWERS! ». Les mots qui reviennent le plus souvent : travel, answer, interview, agent, customer. Cette vidéo contient 125 phrases et 1676 mots à répéter en shadowing. La partie parlée dure 11:00. Le locuteur parle à un rythme naturel d’environ 152 mots par minute, proche d’une conversation courante. 89 % des mots font partie des 3 000 mots les plus courants en anglais, le vocabulaire est donc facile à suivre.
Vocabulaire clé de cette vidéo
Les 15 mots les plus avancés de la vidéo, avec leur prononciation et leur sens :
| Mot | Prononciation | Sens |
|---|---|---|
| subscribe verbe | /səbˈskɹaɪb/ | abonner, s'abonner |
| organize verbe | /ˈɔɹɡənaɪz/ | organiser |
| motivate verbe | /ˈmoʊ.tɪ.veɪt/ | motiver |
| tutorial nom | /ˌtjuːˈtɔːɹɪəl/ | didacticiel, tutoriel |
| adaptable adjectif | /əˈdæptəbəl/ | adaptable |
| communicator nom | /kəˈmjuːnɪkeɪtə/ | communicateur, communicatrice |
| finalize verbe | /ˈfaɪ.nə.laɪz/ | achever, finir |
| itinerary nom | /aɪˈtɪnəˌɹɛɹi/ | itinéraire |
| persuasion nom | /pɚˈsweɪʒən/ | persuasion |
| pleasurable adjectif | /ˈplɛʒəɹəbəl/ | agréable, plaisant |
| upbeat adjectif | /ʌpˈbit/ | entraînant |
| cater verbe | /ˈkeɪɾɚ/ | faire traiteur |
| resilience nom | /ɹɪˈzɪl.ɪ.əns/ | résilience |
| excel verbe | /ɪkˈsɛl/ | surpasser |
| forthcoming adjectif | /fɔɹθˈkʌmɪŋ/ | prochain |
Les verbes à particule que vous entendrez
| Mot | Sens |
|---|---|
| check out verbe | mater, regarder |
| come up verbe | se montrer, sortir du bois |
| write down verbe | noter, écrire |
La grammaire de cette vidéo
Les structures que le locuteur utilise le plus, avec les mots exacts de la vidéo :
| Structure | Dans la vidéo |
|---|---|
| Phrases conditionnelles if + proposition, will/would + verbe — une condition et son résultat | if you wait, I will soon |
| Present perfect have/has + participe passé — une action passée qui compte encore maintenant | have always been attracted · haven't considered · has appeared |
| Voix passive be + participe passé — l’accent est mis sur ce qui arrive, pas sur qui le fait | are subscribed · be interviewed · been attracted |
Prononciation à surveiller
Le locuteur utilise 7 contractions et formes réduites, comme don't, haven't, they're. Prononcez-les sous leur forme courte, telles que vous les entendez.
- Les sons « th »: forthcoming /fɔɹθˈkʌmɪŋ/, thumb /ˈθʌm/, ethical /ˈɛθɪkəl/
- Les sons « sh » et « zh »: persuasion /pɚˈsweɪʒən/, pleasurable /ˈplɛʒəɹəbəl/, objection /əbˈd͡ʒɛkʃən/, negotiation /nɪˌɡəʊ.ʃiˈeɪ.ʃən/, negotiate /nəˈɡəʊ.ʃi.eɪt/
- Mots longs — placez bien l’accent: adaptable /əˈdæptəbəl/, communicator /kəˈmjuːnɪkeɪtə/, itinerary /aɪˈtɪnəˌɹɛɹi/, pleasurable /ˈplɛʒəɹəbəl/, resilience /ɹɪˈzɪl.ɪ.əns/
Les sons difficiles pour les francophones :
- /tʃ/ et /dʒ/ — à ne pas adoucir en « ch » et « j »: achiever /əˈt͡ʃiːvɚ/, objection /əbˈd͡ʒɛkʃən/
- /r/ anglais — langue recourbée, sans frotter la gorge: subscribe /səbˈskɹaɪb/, organize /ˈɔɹɡənaɪz/, tutorial /ˌtjuːˈtɔːɹɪəl/, itinerary /aɪˈtɪnəˌɹɛɹi/, pleasurable /ˈplɛʒəɹəbəl/
Comment s’entraîner avec cette vidéo
- Écoutez la vidéo en entier une fois sans parler et notez les mots que vous ne connaissez pas.
- Commencez à la vitesse 0,75×, répétez phrase par phrase, puis revenez à la vitesse normale quand cela devient facile.
- Enregistrez-vous et comparez avec l’original, en faisant attention à des mots comme subscribe, organize, motivate.
Qu'est-ce que la technique du Shadowing ?
Le Shadowing est une technique d'apprentissage des langues fondée sur la science, développée à l'origine pour la formation des interprètes professionnels. Le principe est simple mais puissant : vous écoutez de l'anglais natif et le répétez immédiatement à voix haute — comme une ombre suivant le locuteur avec un décalage de 1 à 2 secondes. Les recherches montrent une amélioration significative de la précision de la prononciation, de l'intonation, du rythme, des liaisons, de la compréhension orale et de la fluidité.