쉐도잉 연습: I built an app and no one's using it - 영상으로 영어 말하기 배우기

레슨 만드는 중...
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All right, Drew, what's up?
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We're cooking.
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Can you hear me?
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Nice to meet you, man.
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Nice to meet you, too.
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Talk to me.
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What's the problem?
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So we made the app for fence contractors.
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You made an app for defense contractors?
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That's right.
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So it allows them to show their client a fence right in their yard.
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Oh, fence contractors, not defense contractors.
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I was like, those are wildly different things.
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One people are blowing up fences.
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The other person are building them.
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Good to know.
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All right.
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Yeah, we're trying to cross country lines.
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All right, so we got fence contractors.
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All right, you built an app for them.
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All right, there's an app for that.
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What's revenue?
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About half a million a year.
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All right, 500K per year.
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What's revenue retention?
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Our churn's about like 8% monthly.
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Ooh, that's high.
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That's high, okay.
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8% a month.
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All right, that's pretty high.
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All right, what's the price?
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It's $199 a month, cancel anytime.
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And for two users, like five users, it's $2.99 a month.
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Okay, got it.
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And so what does this app do?
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So it actually allows them to show their client a fence, like right in their yard.
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It's like the dream outcome on the value equation.
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Yeah, yeah, yeah.
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Put it right into their yard.
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Yeah, it's a sales tool.
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Yeah, yeah, exactly.
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Okay, so why are they churning?
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So really like our biggest thing is if they don't use it
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and like sell a fence within the first 10 days, they churn.
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If they actually go out and we hear them sell a fence, they literally love the product and it's very rare that they can't.
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Okay, how do you get leads right now?
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We'll cover that in a second.
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How do you get leads?
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So we run Facebook ads.
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Okay.
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Instant form.
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We have a couple of questions up front.
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And our automation puts them right into our CRM.
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And we reach out right away.
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Yeah, what's CAC? About $130.
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Damn.
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CAC?
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Not lead?
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Not CPL?
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CAC?
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Cost of our customers?
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$130?
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Like, when we hit, like, a really good ad, our cost per lead is like $1.50.
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That's absurd.
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Hit one that was crazy.
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That's insane.
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I would not get used to that because it will not stay there.
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That is insane.
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I do a lot of the sales personally.
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So right now I'm not paying a commission, which really helps.
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Yeah, well, yeah, that's nice, right?
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When you do things yourself.
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Okay, so I mean, LTV to CAC is still fine, but this is what I want to encourage you to do.
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Do not scale your ads at all until you fix this churn issue.
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There's no point.
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You're just going to pour it out the back.
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There's no point.
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Zero point whatsoever.
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Like, you want to be able to figure out what activation is.
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Now, if you know that they sell a fence, right, with the thing, they stick, right?
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We know this.
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Yeah.
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Okay.
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So then the question is, how can we incentivize them or how can we make it easier for them to have that happen faster?
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So what do you, do you charge $199 up front for this?
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So we do like a 10-day trial with like the credit card attached.
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Like, we say like, you know, it's how we've always done it.
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if you don't like it in the first 10 days, you can cancel.
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Yeah.
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Dude, I think it's a trial issue, dude.
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Yeah.
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That also includes during the trial the 8%.
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So it might be lower once someone actually converts to a client.
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Yeah, I see what you're saying.
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The pie equation, our hypothetical max might be too low.
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Yeah.
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Well, you do need to figure out what the post-conversion churn is, not total churn, especially if you're smaller,
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you factoring your trials and churn is going to mess all your numbers up.
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100%, yeah.
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Okay.
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So I'll say this.
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So you go through the money models book already?
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Yep.
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So the free trial with penalty would be the first improvement that you could make to this.
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That's like the smallest operational change that you could do.
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The second level of it, yeah, that's free trial with penalty, you could use that as a front end offer instead of a downsell offer,
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and just say, like, we will give it to you for free as long as you XYZ, right?
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So you have to use it.
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Right.
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Like, if you go out and sell someone a fence right in their yard, it's free for the first 10 days.
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Well, you're already doing that, so there's no reason for them to do it.
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You know what I'm saying here?
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Okay.
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Yeah, I see what you're saying.
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You have to have a penalty associated with it.
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That's option one.
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Okay.
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Option two is that you charge them up front
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and then say I will rebate you the $199
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if you use the app to put it in at least two people's yards or three people's yards, whatever the average.
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Let's say they close 30%.
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Say like if you do three yards in the first 10 days where you put the fence in, I'll rebate you back the $199.
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And I'll tell you why I'm doing it because I know that if you do it, you'll stick.
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Let me just show you my cards because as soon as you use the tool, you'll make more and you'll never leave so I'm gonna incentivize you to use it.
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I think what you're saying totally okay.
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Cool so just make the second month free.
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Okay so we literally just charge $199 up front if they use it two
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or three times we can give them their money back right there.
129
Right well you don't need to give them their money back just don't build the second month build the third.
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Okay yeah that makes sense okay.
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Yeah that would be it like we just have to incentivize activation because if You can get your churn down to like, because you need to be at 80 plus percent per year
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or higher for this to be something cool 100 yeah 100
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that's all you have to do just get it to 80 a year
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so you want to be at like less than 2 a
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month i know it's got to be yeah it's got to
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be like closer to 1 a month all right i'm a man on a mission i'll make it happen okay
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and i I want you to do this though.
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Measure the churn from trial, basically don't even look at churn on the front end, look at conversion rate, and then post conversion rate measure churn.
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That's what you should be looking at.
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Okay, so like only measure the churn once they've actually converted into a supply chain.
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Right, yeah, and your true CAC, I'm guessing now, because it's costing you 130 bucks to sign up a trial, right?
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I gotta look at it closely, but I'm pretty sure it's something like that, yeah.
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Yeah, so, and then let's say it's one out of three trials convert, I don't know.
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It's something like that, yeah.
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Yeah, so your actual CAC is closer to 500, not 130.
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Okay.
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Cost to acquire a customer, not a trial.
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I think it actually is 130.
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It is around 130.
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Okay.
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Like right now, say we get 100 leads, I'll sign about, you know, eight of them on a trial and we'll get like three or four or something like that.
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Okay.
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Okay.
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Yeah.
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But yeah, I would go rebate, second month free.
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They bill, you know, you bill them up front.
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It'll also get them way more likely to commit to it.
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Also, with $200, you can be on call if they have any issues tech-wise.
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100%.
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To make sure they can see it.
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Sign someone up.
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We're like BAMFAM, like right to an onboarding.
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Great. So we do that.
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We go right into an onboarding, teach them how to use it.
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And then, honestly, once we get them, they place the fence right in.
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Yeah, word.
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So all your effort is activation, dude.
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That's it.
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All the effort, all the incentive goes there.
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Once you have that, the rest of the machine works.
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100%.

맥락 및 배경

이번 대화의 주인공은 앱 개발자입니다. 그는 특정 산업, 즉 울타리 계약자를 위한 앱을 제작했습니다. 이 앱은 고객이 자신의 마당에 실제 울타리 이미지를 시각적으로 보여줄 수 있는 기능을 제공합니다. 대화 속 인물은 월 199달러라는 정기 구독 요금으로 앱을 제공하며, 고객이 처음 10일 이내에 판매를 성사시키지 못하면 이탈하는 경향이 있다고 언급합니다. 이는 판매 도구로서의 가치와 고객 유지의 중요성을 강조하고 있습니다.

일상 대화를 위한 상위 5개 구문

  • “Can you hear me?” - 상대방의 반응을 확인할 때 유용한 표현입니다.
  • “Nice to meet you.” - 처음 만날 때 사용하는 인사말입니다.
  • “What's the problem?” - 상황을 파악하고 싶을 때 쓸 수 있는 질문입니다.
  • “How do you get leads right now?” - 비즈니스 관련 대화에서 정보를 요청하는 질문입니다.
  • “If they actually go out and sell a fence, they love the product.” - 제품의 가치를 강조하는 대화에서 사용할 수 있는 구문입니다.

단계별 쉐도잉 가이드

이번 비디오를 활용한 영어 쉐도잉 연습은 다음과 같이 진행해 보세요:

  1. 비디오 시청: 처음에는 자막을 보지 않고 비디오를 한 번 전체 시청하세요. 이 과정에서 전반적인 주제를 이해합니다.
  2. 부분 반복: 이제 각 문장을 천천히 듣고, 중간중간 멈춰서 발음을 따라 해보세요. 특히 “Can you hear me?”와 같은 간단한 문장을 반복하여 발음을 교정해보세요.
  3. 따라 말하기: 비디오의 특정 구문을 반복하면서 자신의 발음을 녹음해 보세요. 이후 원본과 비교하며 어떤 부분이 부족한지 체크합니다. 이는 영어 발음 교정에 도움을 줍니다.
  4. 컨텍스트 이해하기: 대화의 상황을 연상하며 문장을 연습해 보세요. 이는 영어 회화 연습에 효과적입니다.
  5. 반복 학습: 일정 시간을 두고 이 과정을 여러 번 반복하세요. 매일 조금씩 반복하여 유튜브 영어 공부의 일환으로 활용할 수 있습니다.

이 방법을 통해 원활한 영어 소통 능력을 키우고, IELTS 스피킹 준비에도 큰 도움이 될 것입니다.

쉐도잉이란? 영어 실력을 빠르게 키우는 과학적 방법

쉐도잉(Shadowing)은 원래 전문 통역사 훈련을 위해 개발된 언어 학습 기법으로, 다언어 학자인 Dr. Alexander Arguelles에 의해 대중화된 방법입니다. 핵심 원리는 간단하지만 매우 강력합니다: 원어민의 영어를 들으면서 1~2초의 짧은 지연으로 즉시 소리 내어 따라 말하는 것——마치 '그림자(shadow)'처럼 화자를 따라가는 것입니다. 문법 공부나 수동적인 청취와 달리, 쉐도잉은 뇌와 입 근육이 동시에 실시간으로 영어를 처리하고 재현하도록 훈련합니다. 연구에 따르면 이 방법은 발음 정확도, 억양, 리듬, 연음, 청취력, 말하기 유창성을 크게 향상시킵니다. IELTS 스피킹 준비와 자연스러운 영어 소통을 원하는 분들에게 특히 효과적입니다.