Shadowing Practice: I built an app and no one's using it - Learn English Speaking with Video
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All right, Drew, what's up?
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We're cooking.
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Can you hear me?
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Nice to meet you, man.
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Nice to meet you, too.
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Talk to me.
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What's the problem?
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So we made the app for fence contractors.
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You made an app for defense contractors?
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That's right.
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So it allows them to show their client a fence right in their yard.
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Oh, fence contractors, not defense contractors.
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I was like, those are wildly different things.
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One people are blowing up fences.
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The other person are building them.
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Good to know.
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All right.
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Yeah, we're trying to cross country lines.
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All right, so we got fence contractors.
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All right, you built an app for them.
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All right, there's an app for that.
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What's revenue?
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About half a million a year.
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All right, 500K per year.
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What's revenue retention?
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Our churn's about like 8% monthly.
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Ooh, that's high.
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That's high, okay.
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8% a month.
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All right, that's pretty high.
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All right, what's the price?
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It's $199 a month, cancel anytime.
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And for two users, like five users, it's $2.99 a month.
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Okay, got it.
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And so what does this app do?
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So it actually allows them to show their client a fence, like right in their yard.
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It's like the dream outcome on the value equation.
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Yeah, yeah, yeah.
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Put it right into their yard.
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Yeah, it's a sales tool.
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Yeah, yeah, exactly.
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Okay, so why are they churning?
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So really like our biggest thing is if they don't use it
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and like sell a fence within the first 10 days, they churn.
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If they actually go out and we hear them sell a fence, they literally love the product and it's very rare that they can't.
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Okay, how do you get leads right now?
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We'll cover that in a second.
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How do you get leads?
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So we run Facebook ads.
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Okay.
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Instant form.
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We have a couple of questions up front.
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And our automation puts them right into our CRM.
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And we reach out right away.
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Yeah, what's CAC? About $130.
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Damn.
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CAC?
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Not lead?
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Not CPL?
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CAC?
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Cost of our customers?
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$130?
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Like, when we hit, like, a really good ad, our cost per lead is like $1.50.
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That's absurd.
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Hit one that was crazy.
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That's insane.
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I would not get used to that because it will not stay there.
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That is insane.
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I do a lot of the sales personally.
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So right now I'm not paying a commission, which really helps.
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Yeah, well, yeah, that's nice, right?
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When you do things yourself.
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Okay, so I mean, LTV to CAC is still fine, but this is what I want to encourage you to do.
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Do not scale your ads at all until you fix this churn issue.
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There's no point.
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You're just going to pour it out the back.
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There's no point.
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Zero point whatsoever.
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Like, you want to be able to figure out what activation is.
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Now, if you know that they sell a fence, right, with the thing, they stick, right?
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We know this.
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Yeah.
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Okay.
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So then the question is, how can we incentivize them or how can we make it easier for them to have that happen faster?
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So what do you, do you charge $199 up front for this?
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So we do like a 10-day trial with like the credit card attached.
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Like, we say like, you know, it's how we've always done it.
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if you don't like it in the first 10 days, you can cancel.
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Yeah.
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Dude, I think it's a trial issue, dude.
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Yeah.
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That also includes during the trial the 8%.
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So it might be lower once someone actually converts to a client.
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Yeah, I see what you're saying.
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The pie equation, our hypothetical max might be too low.
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Yeah.
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Well, you do need to figure out what the post-conversion churn is, not total churn, especially if you're smaller,
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you factoring your trials and churn is going to mess all your numbers up.
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100%, yeah.
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Okay.
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So I'll say this.
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So you go through the money models book already?
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Yep.
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So the free trial with penalty would be the first improvement that you could make to this.
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That's like the smallest operational change that you could do.
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The second level of it, yeah, that's free trial with penalty, you could use that as a front end offer instead of a downsell offer,
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and just say, like, we will give it to you for free as long as you XYZ, right?
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So you have to use it.
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Right.
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Like, if you go out and sell someone a fence right in their yard, it's free for the first 10 days.
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Well, you're already doing that, so there's no reason for them to do it.
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You know what I'm saying here?
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Okay.
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Yeah, I see what you're saying.
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You have to have a penalty associated with it.
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That's option one.
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Okay.
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Option two is that you charge them up front
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and then say I will rebate you the $199
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if you use the app to put it in at least two people's yards or three people's yards, whatever the average.
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Let's say they close 30%.
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Say like if you do three yards in the first 10 days where you put the fence in, I'll rebate you back the $199.
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And I'll tell you why I'm doing it because I know that if you do it, you'll stick.
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Let me just show you my cards because as soon as you use the tool, you'll make more and you'll never leave so I'm gonna incentivize you to use it.
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I think what you're saying totally okay.
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Cool so just make the second month free.
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Okay so we literally just charge $199 up front if they use it two
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or three times we can give them their money back right there.
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Right well you don't need to give them their money back just don't build the second month build the third.
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Okay yeah that makes sense okay.
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Yeah that would be it like we just have to incentivize activation because if You can get your churn down to like, because you need to be at 80 plus percent per year
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or higher for this to be something cool 100 yeah 100
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that's all you have to do just get it to 80 a year
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so you want to be at like less than 2 a
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month i know it's got to be yeah it's got to
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be like closer to 1 a month all right i'm a man on a mission i'll make it happen okay
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and i I want you to do this though.
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Measure the churn from trial, basically don't even look at churn on the front end, look at conversion rate, and then post conversion rate measure churn.
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That's what you should be looking at.
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Okay, so like only measure the churn once they've actually converted into a supply chain.
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Right, yeah, and your true CAC, I'm guessing now, because it's costing you 130 bucks to sign up a trial, right?
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I gotta look at it closely, but I'm pretty sure it's something like that, yeah.
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Yeah, so, and then let's say it's one out of three trials convert, I don't know.
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It's something like that, yeah.
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Yeah, so your actual CAC is closer to 500, not 130.
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Okay.
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Cost to acquire a customer, not a trial.
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I think it actually is 130.
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It is around 130.
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Okay.
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Like right now, say we get 100 leads, I'll sign about, you know, eight of them on a trial and we'll get like three or four or something like that.
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Okay.
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Okay.
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Yeah.
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But yeah, I would go rebate, second month free.
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They bill, you know, you bill them up front.
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It'll also get them way more likely to commit to it.
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Also, with $200, you can be on call if they have any issues tech-wise.
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100%.
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To make sure they can see it.
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Sign someone up.
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We're like BAMFAM, like right to an onboarding.
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Great. So we do that.
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We go right into an onboarding, teach them how to use it.
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And then, honestly, once we get them, they place the fence right in.
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Yeah, word.
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So all your effort is activation, dude.
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That's it.
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All the effort, all the incentive goes there.
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Once you have that, the rest of the machine works.
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100%.
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Vocabulario y notas de pronunciación para esta lección
Este vídeo tiene 168 frases y 1365 palabras para practicar shadowing. La parte hablada dura 7:20. El hablante habla rápido, unas 186 palabras por minuto, así que espera sonidos enlazados y reducidos. El 88 % de las palabras está entre las 3.000 más comunes del inglés, por lo que el vocabulario es fácil de seguir.
Vocabulario clave de este vídeo
15 palabras menos comunes del vídeo, con su pronunciación y significado:
- fence /fɛns/ (sustantivo) — cerca, cerramiento. A thin artificial barrier that separates two pieces of land or forms a perimeter enclosing the lands of a house, building, etc.
- contractor /ˈkɒnˌtɹæk.tə(ɹ)/ (sustantivo) — constructor, contratista. A person or company that builds or improves buildings or structures.
- penalty /ˈpɛn.əl.ti/ (sustantivo) — pena. A legal sentence.
- conversion /kənˈvɝʒən/ (sustantivo) — conversión. The act of converting something or someone.
- convert /kənˈvɝt/ (verbo) — convertir. To transform or change (something) into another form, substance, state, or product.
- activation /ˌæktəˈveɪʃən/ (sustantivo) — activación. Making active and effective; bringing into a state of activity.
- insane /ɪnˈseɪn/ (adjetivo) — enfermo mental, enajenado. Exhibiting unsoundness or disorder of mind; not sane; utterly mad.
- cancel /ˈkæn.sl̩/ (verbo) — tachar. To cross out something with lines etc.
- equation /ɪˈkweɪ.ʒən/ (sustantivo) — ecuación. The act or process of equating two or more things, or the state of those things being equal (that is, identical).
- encourage /ɪnˈkʌɹ.ɪd͡ʒ/ (verbo) — alentar, arengar. To mentally support; to motivate, give courage, hope or spirit.
- associate /əˈsoʊʃi.ət/ (sustantivo) — asociado. A person united with another or others in an act, enterprise, or business; a partner or employee.
- outcome /ˈaʊtkʌm/ (sustantivo) — resultado. That which is produced or occurs as a result of an event or process.
- instant /ˈɪnstənt/ (sustantivo) — instante. A very short period of time; a moment.
- commit /kəˈmɪt/ (verbo) — encomendar. To give in trust; to put into charge or keeping; to entrust; to consign; used with to or formerly unto.
- operational /ˌɑ.pəˈɹeɪ.ʃə.nəl/ (adjetivo) — operacional. Of or relating to operations, especially military operations.
Phrasal verbs que vas a escuchar
- look at (verbo) — mirar, funar. To observe or watch.
- figure out (verbo) — averiguar, captar. To come to understand; to discover or find a solution; to deduce.
- go out (verbo) — salir. To leave, especially a building.
- go through (verbo) — atravesar. To travel from one end of something to the other.
- reach out (verbo) — tender la mano. To extend one's hand(s) forward; to reach for something.
- sign up (verbo) — inscribir, alistar. To add a name to the list of people who are participating in something.
Pronunciación a tener en cuenta
El hablante usa 38 contracciones y formas reducidas, como I'm, don't, you're. Dilas en su forma corta, tal como las oyes.
- Los sonidos de “sh” y “zh”: conversion /kənˈvɝʒən/, activation /ˌæktəˈveɪʃən/, equation /ɪˈkweɪ.ʒən/, associate /əˈsoʊʃi.ət/, operational /ˌɑ.pəˈɹeɪ.ʃə.nəl/
- Palabras largas — cuida el acento: activation /ˌæktəˈveɪʃən/, associate /əˈsoʊʃi.ət/, operational /ˌɑ.pəˈɹeɪ.ʃə.nəl/, whatsoever /ˌ(h)wʌtsoʊˈɛvɚ/, automation /ˌɔ.təˈmeɪ.ʃən/
Cómo practicar con este vídeo
- Escucha el vídeo entero una vez sin hablar y anota las palabras que no conoces.
- Empieza a velocidad 0,75×, haz shadowing frase por frase y vuelve a la velocidad normal cuando te resulte fácil.
- Grábate y compara con el original, prestando atención a palabras como fence, contractor, penalty.
¿Qué es la Técnica de Shadowing?
Shadowing es una técnica de aprendizaje de idiomas respaldada por la ciencia, desarrollada originalmente para la formación de intérpretes profesionales y popularizada por el políglota Dr. Alexander Arguelles. El método es simple pero poderoso: escuchas audio en inglés nativo y lo repites en voz alta de inmediato, como una sombra que sigue al hablante con solo 1-2 segundos de retraso. A diferencia de la escucha pasiva o los ejercicios de gramática, el shadowing obliga a tu cerebro y músculos de la boca a procesar y reproducir simultáneamente patrones de habla reales. Las investigaciones muestran que mejora significativamente la precisión de la pronunciación, la entonación, el ritmo, el habla conectada, la comprensión auditiva y la fluidez al hablar, convirtiéndola en una de las metodologías más efectivas para la preparación del IELTS Speaking y la comunicación en inglés en el mundo real.