跟讀練習: Storytelling in User Research - 通過影片學習英語口語
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Most people think storytelling is about persuasion and how to communicate with impact.
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While storytelling is certainly a skill that helps you be a better communicator, did you know it's also central to good user research?
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Stories are what we collect in research and what we reference and communicate post-research sessions.
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Let me give you three examples of how stories feature in user research and why they're important.
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the first is that stories help us uncover insights
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when we interview users in discovery we don't just collect answers
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or facts we actually collect stories we ask users to tell
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us about their experiences we do this by asking open-ended questions like tell me about a time where dot dot
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or walk me through a typical day for you that's
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because people can confidently and expertly tell about things that happened to them and what their experience felt like.
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These stories reveal needs, pain points, expectations, often things people can't articulate in a direct answer.
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So, stories in interviews are the vessel where insight lives.
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They give us context.
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They help us understand not just what happened, but why it mattered.
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When running observational research, we also collect stories.
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We watch people as they work at a task, and we note what they did and why.
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These are stories.
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And we often use them when describing what isn't working and why, or why we think something is needed or valuable.
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Second, stories are what make insights intelligible.
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When we hear people express things they care about in an abstract way, we can't make sense of it.
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So we ask users to give us an example, i.e. a story.
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This is because we need those stories to understand what users communicate to us.
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It provides the necessary context for us to picture it, to tie it to something tangible.
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In design research, context is everything.
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Finally, stories are what drive action.
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Many of us have been in a research session where a user does something completely unexpected.
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The facilitator follows up and suddenly we're learning something we didn't anticipate.
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Those moments stick.
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And what happens next?
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Well, we talk about it.
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We debrief.
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It sparks conversation.
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That leads to action people start thinking differently designing with that moment in mind changing priorities
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because when teams watch research it's the stories that stay with them not the metrics
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these stories get remembered
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and more importantly they get retold in stand-ups in roadmap planning
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in design critiques they become a shorthand for a user need
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or a broken flow or a product opportunity they shape how decisions get made that's
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because storytelling is core to how humans process information we've used
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stories to make sense of the world for generations long before we had written language.
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Stories are how knowledge was passed down, how values were taught and how lessons we'll learn.
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They're easy to remember, they're easy to share and in product teams that's what makes them powerful.
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So in user research the story is everything.
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It's what we collect in research that helps us uncover insights.
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It's also the thing that helps us make sense of our data.
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And finally, it's the thing that lives on in stakeholders and our team's minds.
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So, embrace the story.
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Collecting and sharing meaningful stories is what makes you an effective design researcher. and UX articles.
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And if you're ready to dive deeper, we offer both live, hands-on UX training and self-paced courses you can take any time at your own pace.
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Explore our full course library at nngroup.com.
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本課的詞彙與口語要點
這節 C1 級別的口語課以影片“Storytelling in User Research”為素材。 影片中反覆出現的詞有:stories, user, collect, insight, storytelling。 這段影片共有 50 個句子、600 個單詞可供跟讀。 講話部分時長為 4:12。 說話人語速平穩,每分鐘約 143 個詞,很適合跟讀。 85% 的單詞屬於英語最常用的 3,000 詞,其餘的詞建議在練習前先學一下。
影片中的重點詞彙
影片中最難的 12 個單詞,附發音和釋義:
| 單詞 | 發音 | 釋義 |
|---|---|---|
| facilitator 名詞 | 主持人, 促進者 | |
| intelligible 形容詞 | /ɪnˈtɛləd͡ʒəbəl/ | 可理解的 |
| persuasion 名詞 | /pɚˈsweɪʒən/ | 勸說 /勸說, 說服 /說服 |
| retell 動詞 | /ɹiˈtɛl/ | 復述 /複述 |
| stakeholder 名詞 | /ˈsteɪkˌhəʊl.də/ | 賭注經紀人 /賭注經紀人 |
| tangible 形容詞 | /ˈtæn.d͡ʒə.bəl/ | 可觸控的 /可觸控的 |
| anticipate 動詞 | /ænˈtɪs.ɪ.peɪt/ | 預料 /預料, 預想 /預想 |
| metric 形容詞 | /ˈmɛt.ɹɪk/ | 公制 |
| researcher 名詞 | /ˈɹiˌsɝ.t͡ʃɚ/ | 研究員 /研究員, 研究者 |
| spark 名詞 | /ˈspɑɹk/ | 火花 |
| expectation 名詞 | /ˌɛk.spɛkˈteɪ.ʃən/ | 等待 |
| importantly 副詞 | /ɪmˈpɔɹ.tənt.li/ | 重要的是... |
影片中出現的短語動詞
| 單詞 | 釋義 |
|---|---|
| follow up 動詞 | 跟進 /跟進 |
需要注意的發音
說話人用了 12 次縮略和弱讀形式,例如 they're, can't, didn't。請按聽到的簡短形式來說。
- “sh” 和 “zh” 音: observational /ˌɑbzɚˈveɪʃənəl/, persuasion /pɚˈsweɪʒən/, shorthand /ˈʃɔɹthænd/, expectation /ˌɛk.spɛkˈteɪ.ʃən/
- 長單詞——注意重音位置: communicator /kəˈmjuːnɪkeɪtə/, confidently /ˈkɑnfɪdəntli/, intelligible /ɪnˈtɛləd͡ʒəbəl/, observational /ˌɑbzɚˈveɪʃənəl/, articulate /ɑːɹˈtɪk.jə.leɪt/
如何用這段影片練習
- 先完整聽一遍影片,不要開口,記下不認識的單詞。
- 用正常速度逐句跟讀,每句重複到你的節奏與說話人一致為止。
- 錄下自己的聲音並與原聲對比,特別注意 facilitator, intelligible, persuasion 這類單詞。
什麼是跟讀法?
跟讀法 (Shadowing) 是一種有科學依據的語言學習技巧,最初開發用於專業口譯員的培訓,並由多語言者Alexander Arguelles博士普及。這個方法簡單而強大:您在聽英語母語原聲的同時立即大聲重複——就像是一個延遲1-2秒緊跟說話者的影子。與被動聽力或語法練習不同,跟讀法強迫您的大腦和口腔肌肉同時處理並模模擬實的講話模式。研究表明它能顯著提高發音準確性,語調,節奏,連讀,聽力理解和口語流利度——使其成為雅思口語備考和真實英語交流最有效的方法之一。


























